• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

6751 Courses delivered On Demand

Level 7 Advanced Diploma in SEN Teaching Assistant

By Compliance Central

Thank you for joining this transformative journey. Our SEN Teaching Assistant course is not just about education; it's about creating an environment where every child can thrive, regardless of their unique abilities. Ignite your journey into the realm of education with our Level 7 Advanced Diploma in SEN Teaching Assistant. Seamlessly tailored for aspiring SEN teaching assistants, this course is an intellectual odyssey that delves into the intricacies of Special Educational Needs. Elevate your expertise through meticulously designed modules that unfold the rich tapestry of SEN education, ensuring you grasp the essence of being a proficient SEN Teaching Assistant. With a strategic emphasis on SEN throughout, this course promises to be an enriching voyage for learners seeking profound insights into the world of Special Educational Needs. Level 7 Advanced Diploma in SEN Teaching Assistant Course Learning Outcomes Learn everything there is to know about Special Educational Needs. Gain expertise in delivering successful SEN help. Gain knowledge about effective teaching strategies for students with special education needs. Investigate several SEN teaching approaches to meet a range of needs. Improve your ability to interact and communicate in order to educate effectively. Gain experience in handling and assisting students who have issues related to their physical, mental, or sensory needs. Level 7 Advanced Diploma in SEN Teaching Assistant Module 01 : Special Education Needs (SEN) An Overview Module 02 : SEN Support Module 03 : High Quality Teaching for Pupils with SEN Module 04 : SEN Teaching Methodologies Module 05 : Communication and Interaction Module 06 : Cognition and Learning Module 07 : Social, Emotional and Mental Health Difficulties Module 08 : Sensory or Physical Needs Module 09 : Working in Partnership Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 7 Advanced Diploma in SEN Teaching Assistant SEN Teaching Assistant Special Education Needs Coordinator (SENCO) Learning Support Assistant Inclusion Support Worker Behavioural Support Assistant Autism Support Specialist Requirements Level 7 Advanced Diploma in SEN Teaching Assistant To enrol in this Level 7 Advanced Diploma in SEN Teaching Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path SEN Teaching Assistant: Average Salary: £18,000 to £25,000 per year Learning Support Assistant: Average Salary: £16,000 to £22,000 per year Behaviour Support Worker: Average Salary: £20,000 to £30,000 per year Special Educational Needs Coordinator (SENCO): Average Salary: £30,000 to £45,000 per year Speech and Language Therapist Assistant: Average Salary: £20,000 to £28,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 7 Advanced Diploma in SEN Teaching Assistant
Delivered Online On Demand2 hours
£129

IELTS Exam Preparation Course

4.8(9)

By Skill Up

Prepare for the IELTS exam with our comprehensive course. Improve your English language skills, boost your confidence, and achieve your desired scores.

IELTS Exam Preparation Course
Delivered Online On Demand3 hours 44 minutes
£25

Level 3 Certificate in Safeguarding Children

By Compliance Central

Empower yourself to become a champion for children's welfare with the Level 3 Certificate in Safeguarding Children. This comprehensive program equips you with the knowledge, skills, and confidence to recognize and respond effectively to child abuse, neglect, and exploitation. Step into a realm with our Level 3 Certificate in Safeguarding Children where understanding transcends boundaries, and knowledge becomes your greatest ally in the protection of our most vulnerable treasures. Delve into the intricacies of laws and guidance, unravel the complexities of child abuse, and grasp the profound impact of domestic violence. The level 3 Certificate in Safeguarding Children course isn't just about education; it's a journey of enlightenment, where each module is a step closer to becoming a guardian of innocence. Let your passion for safeguarding children ignite as you embark on this transformative learning experience. Level 3 Certificate in Safeguarding Children Learning Outcomes: Master Safeguarding Children legislation and best practices. Enhance your understanding of child development and vulnerabilities. Recognize and respond effectively to different forms of abuse. Develop ethical and confidential reporting skills. Learn to assess risk and implement preventive measures. Navigate the post-referral process and support system landscape. Level 3 Certificate in Safeguarding Children Module 01: Laws and Guidance Module 02: Social and Emotional Development Module 03: Personality and Intellectual Development of Children Module 04: Child Abuse Module 05: Sexual Abuse Module 06: The Impact of Domestic Violence and Abuse on Children Module 07: Risks and Risk Assessment Module 08: Responding to Disclosure and Reporting Module 09: Things to Do after Referral Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Safeguarding Children The Level 3 Certificate in Safeguarding Children is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Safeguarding Children, like - Social Workers Teachers and Educators Childcare Providers Healthcare Professionals Law Enforcement Officers Requirements Level 3 Certificate in Safeguarding Children To enrol in this Level 3 Certificate in Safeguarding Children course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Safeguarding Children Safeguarding Officer: £25,000 - £40,000 per year Child Protection Worker: £28,000 - £45,000 per year Family Support Worker: £22,000 - £35,000 per year Youth Worker: £20,000 - £32,000 per year Education Welfare Officer: £26,000 - £42,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 3 Certificate in Safeguarding Children
Delivered Online On Demand5 hours
£100

Level 2 Award in Anxiety Management

By Compliance Central

In a world swirling with chaos, where the pressures of everyday life can feel like a tidal wave crashing down upon us, there's a beacon of hope shining through the fog: the Level 2 Award in Anxiety Management. Embark on a journey of self-discovery and empowerment as you navigate the labyrinth of your own mind, armed with the tools and insights to conquer the relentless beast known as Anxiety. Dive head first into a realm where every lesson is a stepping stone towards inner peace and serenity. From the gripping allure of the Introduction & First Concepts to the profound revelations awaiting in Understanding & Beating Anxiety, this course is your map to liberation. Bid farewell to sleepless nights and restless days as you unravel the mysteries of your mind and reclaim control over your emotions. Learning Outcomes: Master techniques to conquer Anxiety with confidence. Develop a deep understanding of the underlying causes of Anxiety. Learn practical strategies to overcome obstacles and resistances. Cultivate a mindset of acceptance and resilience. Acquire skills to prevent burnout and live a life free from panic. Harness the power within to banish worry and embrace tranquillity Level 2 Award in Anxiety Management Introduction & First Concepts Module 1: Introduction Module 2: How To Overcome Your Stuck Points Module 3: How To Face Your Inner Demons Understanding & Beating Anxiety Module 4: Overcoming Your Resistance To Change Module 5: Acceptance Is Key Module 6: Acting Against Angst More Anti-Anxiety Skills & Concepts Module 7: Self Imposed Obstacles Module 8: Preventing Burnout Module 9: Banish Worry & Live Panic Free! Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 2 Award in Anxiety Management Who is this course for: Professionals in high-stress environments Students facing academic pressure Parents juggling multiple responsibilities Healthcare workers navigating demanding roles Individuals seeking personal growth and wellness Requirements Level 2 Award in Anxiety Management To enrol in this Level 2 Award in Anxiety Management course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 2 Award in Anxiety Management Career Paths: Mental Health Support Worker: £20,000 - £30,000 HR Specialist: £25,000 - £40,000 School Counsellor: £30,000 - £45,000 Clinical Psychologist: £35,000 - £60,000 Life Coach: £20,000 - £50,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 2 Award in Anxiety Management
Delivered Online On Demand1 hour
£100

Level 3 Certificate in Business Productivity

By Compliance Central

Feeling like you're drowning in tasks, scrambling to meet deadlines, and wishing there were more hours in the day? You're not alone. But what if you could transform your work life, boosting your Business Productivity to stratospheric heights? The Level 3 Certificate in Business Productivity is your launchpad to achieving just that. By enrolling in this Business Productivity course, you'll embark on a transformative journey where every lesson is meticulously crafted to equip you with the knowledge and skills necessary to drive Business Productivity to new heights. Delve into the intricacies of Productivity Training, unravel the dynamics of effective Teamwork, and hone your Communication skills to perfection. With a focus on theoretical foundations, this Business Productivity course provides a deep understanding of Business Productivity principles, allowing you to implement strategic solutions with confidence and precision. Ready to take your productivity to the next level? Enrol now and unlock the secrets to business success with our Level 3 Certificate in Business Productivity. Don't let tasks overwhelm you - take charge of your work life today! Course Learning Outcomes: Enhance your understanding of Business Productivity principles Master effective teamwork strategies Refine your communication skills for optimal collaboration Boost organizational efficiency and effectiveness Implement practical tools and techniques for productivity enhancement Foster a culture of continuous improvement and innovation Level 3 Certificate in Business Productivity Module 1: Introduction Module 2: Productivity Training Module 3: Teamwork Training 1 Module 4: Teamwork Training 2 Module 5: Communication Training Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Business Productivity Who is this course for: The Level 3 Certificate in Business Productivity is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Business Productivity, like - Business Productivity Specialist Operations Manager Efficiency Consultant Team Performance Analyst Communication Coordinator Project Efficiency Officer Requirements Level 3 Certificate in Business Productivity To enrol in this Level 3 Certificate in Business Productivity course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Business Productivity Career Path: Business Analyst Project Coordinator Office Manager Operations Assistant Administrative Supervisor Process Improvement Specialist Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 3 Certificate in Business Productivity
Delivered Online On Demand2 hours
£100

Inorganic Chemistry

By The Teachers Training

Inorganic Chemistry is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Inorganic Chemistry and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 15 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.

Inorganic Chemistry
Delivered Online On Demand14 hours 47 minutes
£27.99

Level 3 Award in Health & Social Care

By Training Tale

>> Level 3 Award in Health & Social Care << Level 3 Award in Health & Social Care remain a top priority in the UK, particularly for the current pandemic, and staff are always needed to assist the sick and socially disaffected. Worldwide every employer is required by law to monitor their employees' health and social care. Every employee at every level and management, team leaders, and business owners should be aware of the most important health and safety fundamentals. Our Level 3 Award in Health & Social Care provides an excellent introduction to working in care and broadens your understanding of working with people of all ages. The Level 3 Award in Health and Social Care Course includes basic human development, legislative frameworks and protocols, how care is accessed and delivered in the UK, and core approaches to service users. By the end of this Level 3 Award in Health & Social Care, you will be confident enough to take the next step on the career ladder, as you will learn everything you need to know to successfully work in a care setting and provide assistance to those with a wide range of needs. Learning Outcomes By the end of the Level 3 Award in Health & Social Care, the learner will be able to: Understand Equality, Diversity and Rights in Health and Social Care. Understand Human Growth and Development. Understand safeguarding in Health and Social Care. Why Choose Level 3 Award in Health & Social Care Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Health & Social Care Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Level 3 Award in Health & Social Care Course Course 01: Level 3 Award in Health & Social Care Course Course 02: Level 2 Health & Care Course 03: Level 3 Diploma in Healthcare Support Course 04: Diabetes Awareness Training Course 05: Healthcare Management Training ***Other Benefits of Level 3 Award in Health & Social Care Course Free 5 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 3 Award in Health & Social Care Course] Course Curriculum of Level 3 Award in Health and Social Care Module 01: Equality, Diversity and Rights in Health and Social care Module 02: Human Growth and Development Module 03: Safeguarding in Health and Social Care >> ------------- << Assessment Method After completing each module of the Level 3 Award in Health & Social Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 3 Award in Health & Social Care course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? There are no specific requirements for this Level 3 Award in Health & Social Care Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 3 Award in Health & Social Care course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Requirements There are no specific requirements for this Level 3 Award in Health & Social Care Course course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 3 Award in Health & Social Care course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Individuals who wish to pursue a career in the Level 3 Award in Health & Social Care Course industry should take this course. Popular job roles include Senior Care Assistants, Support Workers, key workers in residential settings, domiciliary services, and day services. Certificates Certificate of completion Digital certificate - Included

Level 3 Award in Health & Social Care
Delivered Online On Demand28 hours
£12

Email Writing Course

By The Teachers Training

Email Writing Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Email Writing Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 5 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: E-Mail Communications E-Mail Communications 00:42:00 Module 02: Fundamentals of Writing Effective E-mails Fundamentals of Writing Effective E-mails 00:57:00 Module 03: Manage Your E-mail Manage Your E-mail 00:44:00 Module 04: Writing Styles and Tone Writing Styles and Tone 00:46:00 Module 05: Additional Tips for Writing Effective E-Mail Additional Tips for Writing Effective E-Mail 00:46:00 Module 06: Exercise Caution Exercise Caution 00:46:00

Email Writing Course
Delivered Online On Demand4 hours 41 minutes
£27.99

Teach Anybody Anything: Reach Any Learner

By The Teachers Training

Teach Anybody Anything: Reach Any Learner is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Teach Anybody Anything: Reach Any Learner and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 04 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Unit 01: Discover How Adults Learn Discover How Adults Learn - Part 1 00:25:00 Discover How Adults Learn - Part 2 00:25:00 Identify Your Learning Style 00:07:00 Unit 02: The Twelve Teaching Tools Capture Every Learner Immediately 00:13:00 Keep Every Learner Engaged 00:12:00 Teach Every Learner Simultaneously 00:10:00 Ensure Everyone 'Gets It' 00:16:00 Workbook 01:48:00

Teach Anybody Anything: Reach Any Learner
Delivered Online On Demand3 hours 36 minutes
£27.99

Complete Teaching English - CPD Certified

By Wise Campus

Teaching English: Teaching English Are you want to start a profession with teaching English? Our teaching English course will help you to fulfill your dream. Our teaching English course provides a broad introduction to basic English, phonics, reading, and listening. Also, teaching English involves advanced English techniques. The teaching English course explains how the digital world works using English and various theories related to it. As a teaching English professional, you can easily manage classes, develop skills, and gain an understanding of TEFL/TESOL. So, enrol in our teaching English course to learn better English and get a great position in this field. Learning outcome of teaching English course After completing a course in teaching English, students will learn: How to exhibit competence in language teaching approaches and strategies. The teaching English course demonstrate the capacity to create creative lesson plans and control classroom behaviour. Graduates of the teaching English course is capable of effectively assessing language competency in learners and are knowledgeable about the foundations of language assessment. The teaching English course incorporates technology into language training. Innovation of TEFL/TESOL and career develop will explain in this teaching English course. Courses Are Included in this Teaching English: Teaching English Course Bundle: Courses Included in this Bundle are: Course 01: Teaching Assistant Course 02: Primary Teaching Diploma Special Offers Of this Teaching English: Teaching English Course This Teaching English: Teaching English Course includes a FREE PDF Certificate. Lifetime access to this Teaching English: Teaching English Course Instant access to this Teaching English: Teaching English Course Get FREE Tutor Support to this Teaching English: Teaching English Course Teaching English: Teaching English Unlock your potential with our comprehensive Teaching English course! Designed for aspiring educators, our program covers essential topics like phonics, reading, listening, and advanced English techniques. You'll master classroom management, develop creative lesson plans, and incorporate technology into your teaching. Gain expertise in TEFL/TESOL and learn to assess language proficiency effectively. With our course, you'll be equipped to thrive in the digital world and stand out in your career. Enroll now to start your journey towards becoming a skilled and confident English teacher, ready to make a significant impact in the field of education. Who is this course for? Teaching English: Teaching English Students who wish to create an exceptional portfolio, from beginners to experts, are the best candidates for this teaching english course. Requirements Teaching English: Teaching English To enrol in this Teaching English: Teaching English Course, students must fulfil the following requirements. To join in our Teaching English: Teaching English Course, you must have a strong command of the English language. To successfully complete our Teaching English: Teaching English Course, you must be vivacious and self driven. To complete our Teaching English: Teaching English Course, you must have a basic understanding of computers. Career path Teaching English: Teaching English English teachers, TEFL/TESOL teachers, English language instructors, and many more positions are available to you after finishing this teaching English course. Questions and answers Currently there are no Q&As for this course. Be the first to ask a question.

Complete Teaching English - CPD Certified
Delivered Online On Demand3 hours
£12