202 Courses delivered On Demand

Description A certificate program in customer service helps students gain entry-level customer service positions by teaching them how to use basic office computer applications, such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers. They also learn how to analyze basic behavioral patterns of different customer personalities and the right ways to deal with them. Who is the course for? Managers, supervisors and customer service staff, as well as staff in departments, directly deal with customers on daily basis in any kind of job or business. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Customer Service Basics course helps students to work as a company's client interaction and conflict-resolution representatives. Together with experience, you will stand high chances of promotion and ultimately gain the title of manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Mock Exam Mock Exam- Customer Service Basics 00:20:00 Final Exam Final Exam- Customer Service Basics 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

11 in 1 "Medical Receptionist" Bundle only at £39 Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now! Medical Receptionists receive patients, help them with filling out forms, retrieve and maintain medical files, and transcribe and type medical reports. Generally, they organise the vast amounts of data the office generates daily. A medical receptionist should have good knowledge of computer applications, spreadsheets, and medical software. They should also have good verbal and written communication skills in order for them to be able to write and prepare reports, talk with patients, and transcribe and type medical reports. Enrol in our Medical Receptionist course to learn all the knowledge regarding the field. This Medical Receptionist Bundle Consists of the following Premium courses: Course 01: Medical Receptionist: Responsibilities and Skills Course 02: Medication Administration Level 4 Course 03: GDPR in Healthcare Course 04:Customer Relationship Management Course 05: Phone-Based Customer Service Course 06: Level 2 Microsoft Office Essentials Course 07: Touch Typing Essentials Course 08: Document Control Course 09: Effective Communication Skills Diploma Course 10: Stress Management Training Course 11: Personal Hygiene Learning Outcomes of Medical Receptionist Learn the duties and responsibilities of a medical receptionist Learn about the NHS system Understand medical records Understand filling system Improve your medical receptionist communication methods Understand Medical Billing & Coding acquire knowledge about health and safety measures in a clinical environment Ability to manage risk Tips for starting a career as a medical receptionist Enrol now in Medical Receptionist to advance your career, and use the premium study materials from Apex Learning. Medical Receptionist Diploma Curriculum of Medical Receptionist Course 01: Responsibilities and Skills Module 1: Introduction to Healthcare and Receptionists Module 2: Organising Schedules Module 3: Maintaining Medical Records Module 4: Effective Filing Systems in Medical Offices Module 5: Confidentiality in a Medical Environment Module 6: Time Management Module 7: Medical Jargon and Terminology Module 8: Maintaining Workplace Safety Module 9: Information Technology in Health Care Module 10: Legal Aspects and Ethics -------- 10 more courses------- How will I get my Medical Receptionist bundle Certificate? After successfully completing the Medical Receptionist bundle you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Medical Receptionist Diploma Training Bundle. Everyone can join in the Medical Receptionist training if they have desire to learn about the topic Requirements Medical Receptionist Diploma This Medical Receptionist Diploma Training Course has been designed to be fully compatible with tablets and smartphones. Career path This Medical Receptionist course will help you to brighten up your CV while exploring the following jobs; Medical Receptionist Service Receptionist Dental Receptionist These Medical Receptionist jobs' pay scale ranges from £33,000 to £65,000 annually. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Medical Receptionist: Responsibilities and Skills) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

In this course, we will learn about the Google Apps Script to create custom functions within G Suite that will help you increase your productivity. This course contains 100+ coding examples. For this course, you need JavaScript and basic HTML and CSS knowledge, a Google account, and a basic web development understanding.

Unleash the Power of Data with the Microsoft Office Specialist Excel Certification for Data Analysis Bundle! In today's data-driven world, employers are increasingly seeking professionals with strong Microsoft Office skills. According to a recent survey by the UK IT Institute, 85% of employers believe that Microsoft Office skills are essential for success in the workplace. From deciphering complex spreadsheets to crafting automated dashboards, this Microsoft Office Specialist Excel Certification bundle is your voyage into the heart of data analytics, guided by the expertise of Microsoft Office. This Microsoft Office Specialist Excel Certification for Data Analysis (Data Analytics) Bundle Contains 18 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Complete Excel Course for All at QLS Level 5 Course 02: Diploma in Microsoft Access Power Pack & Workbooks at QLS Level 5 Course 03: Complete Microsoft Word Course 04: Microsoft Excel Complete Course Course 05: Microsoft Powerpoint Course 06: The Ultimate Microsoft Teams Complete Training Bundle (2020) Course 07: Microsoft Access Power Pack & Workbooks Course 08: Microsoft Excel Training: Depriciation Accounting Course 09: Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query Course 10: Ultimate Microsoft Excel For Business Bootcamp Course 11: Touch Typing Masterclass Course 12: Data Entry Administrator Training Course 13: Excel Data Analysis Course 14: SQL Masterclass: SQL For Data Analytics Course 15: Understanding Data Protection and Data Security Course 16: Information Management Course 17: Craft Excel Pivot Tables for Data Reporting Course 18: Business Data Analysis Whether you're looking to start a new career in data analysis or advance your current position, this Microsoft Office Specialist Excel Certification for Data Analysis bundle will give you the skills and knowledge you need to succeed. Learning Outcomes of Microsoft Office Specialist Excel Certification for Data Analysis Bundle Attain QLS Level 5 Diploma in Complete Excel Course, becoming an expert. Master Microsoft Access Power Pack & Workbooks at QLS Level 5. Excel in Microsoft Word, Excel, Powerpoint, and Teams. Unlock automated insights with Advanced Formula, VBA, and Power Query. Dive deep into Data Entry, Typing, and Depreciation Accounting. Conquer SQL for potent Data Analysis. Ensure data security through Understanding Data Protection. Craft compelling reports with Excel Pivot Tables. Why Choose Our Microsoft Office Specialist Excel Certification for Data Analysis Bundle? FREE Microsoft Office Specialist Excel Certification for Data Analysis certificate accredited Get a free student ID card with Microsoft Office Specialist Excel Certification for Data Analysis Training Get instant access to this Microsoft Office Specialist Excel Certification for Data Analysis course. Learn Microsoft Office Specialist Excel Certification for Data Analysis from anywhere in the world The Microsoft Office Specialist Excel Certification for Data Analysis is affordable and simple to understand The Microsoft Office Specialist Excel Certification for Data Analysis is an entirely online, interactive lesson with voiceover audio Lifetime access to the Microsoft Office Specialist Excel Certification for Data Analysis course materials The Microsoft Office Specialist Excel Certification for Data Analysis comes with 24/7 tutor support So enrol now in this Microsoft Office Specialist Excel Certification for Data Analysis Today to advance your career! Embark on a Symphony of Insight: The Microsoft Office Specialist Excel Certification for Data Analysis Bundle Within the tapestry of digital landscapes, where numbers whisper secrets and information orchestrates the dance of decision-making, the Microsoft Office Specialist Excel Certification for Data Analysis (Data Analytics) bundle emerges as a guiding star. With the synergy of Microsoft Office expertise, the finesse of Data Analysis acumen, and the precision of Microsoft Excel, this collection of 20 courses unfolds a narrative of empowerment. From deciphering the enigma of data to crafting narratives that chart success, every module resonates with the harmonious blend of skill and innovation. Discover a world where Microsoft Office becomes a conduit of artistry, Data Analysis unfurls like a story, and Microsoft Excel is the brush that paints insights. Enroll now and let the journey begin - where the symphony of knowledge marries technology to compose a future enriched by understanding, proficiency, and foresight. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Microsoft Office Specialist Excel Certification for Data Analysis Bundle is ideal for: Aspiring data analysts and professionals eager for Excel excellence. Business personnel seeking efficient data management. Those aiming to thrive in roles demanding data-centric skills Requirements You will not need any prior background or expertise in this Microsoft Office Specialist Excel Certification for Data Analysis Bundle. Career path This Microsoft Office Specialist Excel Certification for Data Analysis bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Data Analyst: £25,000 - £40,000 Business Analyst: £28,000 - £45,000 Information Manager: £30,000 - £50,000 Financial Analyst: £26,000 - £42,000 Database Manager: £32,000 - £55,000 Certificates Digital certificate Digital certificate - Included

Learn Microsoft Excel to create and format spreadsheets, analyse and share information to make knowledgeable resolutions. This Microsoft Office 2016 Excel Beginners is intended to teach you creating high-level workbooks and worksheets. Upon completion, you will have the ability to explain massive amounts of data and present that information to increase your understanding of the organisational account. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Essential IT Skills Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Essential IT Skills Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Essential IT Skills Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Essential IT Skills Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Essential IT Skills? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Essential IT Skills there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Essential IT Skills course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Essential IT Skills does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Essential IT Skills was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Essential IT Skills is a great way for you to gain multiple skills from the comfort of your home.   Essential IT Skills Module 01: Introduction: A Transforming Technology 00:30:00 Module 02: Importance of Information Technology 00:10:00 Module 03: Communication and Network 00:30:00 Module 04: Future Skills Required in Information Technology 00:15:00 Module 05: Technology as a Foundation Skill Area 00:10:00 Module 06: Word Processing Software 00:30:00 Module 07: Presentation Software 00:30:00 Module 08: Creating and Editing Spreadsheet (Part 1: The Basics of Spreadsheets) 00:15:00 Module 09: Creating and Editing Spreadsheet (Part 2: Navigation and Edit) 00:25:00 Module 10: Storing Database 00:25:00 Module 11: Information Technology Project Management 00:20:00 Mock Exam Final Exam Assignment Assignment - Essential IT Skills 07:05:00

Master data retrieval in Excel with our XLOOKUP and VLOOKUP course. Learn to efficiently find and analyze data, enhancing your spreadsheet skills for better decision-making.