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Capture the attention of the audience with your speech While captivating an audience is a skill that takes years to develop, some already have the ability to do so naturally. You can improve on your audience captivating skills with this useful course. Whether you are talking in a team meeting or presenting in front of an audience, we all have to speak in public from time to time. How you deliver you public speech often results in what people think of you and for this reason public speaking causes so much anxiety and concern. Good public speaking skills are important in many areas of your life, as well. You might be asked to make a speech at a friend's wedding, give a eulogy for a loved one, or inspire a group of volunteers at a charity event. Professional Diploma in Public Speaking will help you overcome your nervousness and perform exceptionally well. Even if you don't need to make regular presentations in front of a group, there are plenty of situations where good public speaking skills can help you advance your career and create opportunities. Course Highlights Professional Diploma in Public Speaking is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Public Speaking into 32 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 22 Hours, 45 Minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Public Speaking Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Public Speaking is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Public Speaking is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Diploma in Public Speaking - Updated Version Unit 01: Start With A Killer Opener Introduction And Welcome To The Course 00:17:00 Get Them To Trust You 00:18:00 Get Them To Believe You 00:14:00 Get Them To Listen To You 00:09:00 Killer Opener Summary And Q&A 00:05:00 Unit 02: Command With Your Body Introduction To Command With Your Body 00:04:00 Take A Strong Stance 00:06:00 Move Purposefully 00:10:00 Master Eye Contact 00:06:00 Activity - Command With Your Body 00:10:00 Unit 03: Convince With Your Voice Introduction To Convince With Your Voice 00:04:00 Choose Your Words Wisely 00:28:00 Find Your Optimal Pace, Volume, Inflections And Tone 00:22:00 Convince With Your Voice Summary And Next Steps 00:03:00 Unit 04: Overcome Your Presentation Fears Introduction To Overcome Your Presentation Fears 00:08:00 Minimize The Chance Of A Misstep 00:18:00 Channel Your Strengths And Not Your Vulnerabilities 00:20:00 Focus On Your Audience's Needs And Not Your Own 00:19:00 Unit 05: Appear Confident And Credible Introduction To Appear Confident And Credible 00:09:00 Use Confident Language 00:20:00 Speak With A Confident Voice 00:02:00 Show Confident Body Language And Facial Expressions 00:08:00 Unit 06: Rule The Room And Q&A Big Picture And Q&A 00:08:00 Additional Study Materials Convey Workbook 04:18:00 Assignment Assignment - Professional Diploma in Public Speaking 00:00:00 Professional Diploma in Public Speaking - Old Version Public Speaking Basics Module One - Getting Started FREE 00:30:00 Module Two - Identifying Your Audience FREE 01:00:00 Module Three - Creating a Basic Outline 00:30:00 Module Four - Organizing the Program 00:30:00 Module Five - Fleshing It Out 00:30:00 Module Six - Putting It All Together 01:00:00 Module Seven - Being Prepared 00:30:00 Module Eight - Overcoming Nervousness 01:00:00 Module Nine - Delivering Your Speech (I) 01:00:00 Module Ten - Delivering Your Speech (II) 00:30:00 Module Eleven - Questions and Answers 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Public Speaking Techniques Introducing Public Speaking 01:00:00 Public Speaking and The Speakers 01:00:00 Getting Started: The First Speech 01:00:00 Raise The Confidence 01:00:00 Overcome Your Fear 01:00:00 Select The Topic 01:00:00 Analyze The Audience 01:00:00 Organize The Speech 01:00:00 Outline The Speech 01:00:00 Prepare The Visual Aids Effectively 00:30:00 Deliver The Message Effectively 01:00:00 Short Questions with Answers 00:30:00 Becoming a Successful Public Speaker Public Speaking Basics 01:00:00 Know Your Audience 00:30:00 Use The Right Words 00:30:00 Decide What You Want To Convey 00:30:00 Learn How to Communicate 00:30:00 What Happens If Your Don't Connect to Your Audience 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Professional Diploma in Public Speaking 00:30:00 Final Exam Final Exam- Professional Diploma in Public Speaking 00:30:00

Overview From finding broken bones to checking bags in the airport, radiography is used in a wide range of sectors. Learn the fundamentals of this useful technology and open doors to opportunities with our Online Radiography Training course. Through this training, you will be able to grasp the ABCs of radiography. The modules will provide you with distilled lessons on radiographic science, radiological physics and radiology. Further in the course, you will learn about digital radiographic images. In addition, you will receive lectures on radiography for different body parts. At the end of the course, you will receive a certificate accredited by CPD. This certificate will enhance your employability in the relevant job market. Enrol now! Course Preview Learning Outcomes Learn the basics of radiographic science Enrich your knowledge of radiological physics and radiology Understand the principles of dental radiography Deepen your understanding of radiography for different body parts Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Radiography Who Should Take This Online Radiography Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Radiography Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Online Radiography Training Certification After completing and passing the Online Radiography Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Online Radiography Training will equip you with effective skills and abilities and help you explore career paths such as  Radiographer Lab Technician An Introduction To Radiographic Science An Introduction to Radiographic Science 00:43:00 Radiological Physics Radiological Physics 00:24:00 Radiobiology Radiobiology 00:31:00 Radiation Protection Radiation Protection 00:15:00 The Digital Radiographic Image The Digital Radiographic Image 00:18:00 Dental Radiography Dental Radiography 00:23:00 Radiography Of Different Body Parts Radiography of Different Body Parts 00:22:00 Assignment Assignment - Radiography 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Master the art of Landscape Architecture to create visually appealing outdoor spaces! Landscape architecture involves planning, organising and nurturing natural and man-made materials into environmentally sustainable landscapes. This course will introduce you to the principles required to create a robust design solution for your clients. Here, you'll discover the green landscaping practices to promote sustainability. Again, you'll find a comprehensive guide to planting trees and shrubs and caring for landscaping plants. The course will also teach you about the core concepts of landscape ecology. So, enrol right away! Course Preview Learning Outcomes Discover the essentials of landscape maintenance. Determine why sustainable landscaping is important Understand what fencing is in landscape Learn how to create water features in the landscape Enrich your knowledge of ecological landscaping Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Landscape Architecture Online Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Landscape Architecture Online Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certification After completing and passing the Landscape Architecture Online Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ Landscape Architecture Online Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Landscape Architect Landscape Designer Urban Planner Restoration Architect, etc. Module 01: Introduction To Landscape Architecture Introduction to Landscape Architecture 00:22:00 Module 02: Green-Scaping Green-scaping 00:18:00 Module 03: Planting Trees And Shrubs Planting Trees and Shrubs 00:20:00 Module 04: Maintenance Of Planting Maintenance of Planting 00:19:00 Module 05: Pathways Pathways 00:19:00 Module 06: Walls And Fences Walls and Fences 00:24:00 Module 07: Water Features Water Features 00:21:00 Module 08: Entertainment And Recycling Projects Entertainment and Recycling Projects 00:21:00 Module 09: Landscape Ecology Landscape Ecology 00:17:00 Assignment Assignment - Landscape Architecture 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Water is one of the best and safest sources of healing. Hydrotherapy involves exercising in water to alleviate pain throughout the body. This Hydrotherapy Training course will teach you the hydrotherapy methods and techniques to treat different body symptoms. The Hydrotherapy Training will give you real insights into hydrotherapy and its various forms. It will take you through the different exercises performed in a hydrotherapy pool and explain the conditions that can be treated with hydrotherapy. You'll also learn about the major hydrotherapy precautions and understand how hydrotherapy is done for animals. Course Preview Learning Outcomes Discover the principles of hydrotherapy Learn about the different types of hydrotherapy Understand how hydrotherapy can treat symptoms of health conditions Identify the equipment needed for hydrotherapy Learn the techniques associated with animal hydrotherapy Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Hydrotherapy Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Hydrotherapy Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certification After completing and passing the Hydrotherapy Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ Hydrotherapy Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Hydrotherapy Specialist Rehabilitation Therapist Veterinary Hydrotherapist Wellness Coach Health and Fitness Consultant Module 01: Introduction To Hydrotherapy Introduction to Hydrotherapy 00:14:00 Module 02: Anatomy And Physiology Review Anatomy and Physiology Review 00:16:00 Module 03: Types Of Hydrotherapy Types of Hydrotherapy 00:16:00 Module 04: Effects Of Hydrotherapy Effects of Hydrotherapy 00:14:00 Module 05: Common Conditions Treated With Hydrotherapy Common Conditions Treated With Hydrotherapy 00:16:00 Module 06: Hydrotherapy For Shoulder And Lower Limb Hydrotherapy for Shoulder and Lower Limb 00:21:00 Module 07: Hydrotherapy For Animals Hydrotherapy for Animals 00:17:00 Assignment Assignment - Hydrotherapy 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Information Management Course - Overview Welcome to the Information Management Fundamentals course! In today's rapidly evolving digital landscape, a solid grasp of information management principles is crucial for professionals in various fields and students pursuing degrees in related disciplines. This course is tailored to provide you with a comprehensive understanding of the core information management concepts. At the beginning of the Information Management course, you will gain an in-depth understanding of the fundamental principles and concepts of information management, including its role in modern organizations and decision-making processes. You will gain proficiency in information governance, including creating, enforcing, and maintaining policies and practices that ensure data integrity and compliance. This Information Management course will teach you the fundamentals of developing and implementing information management strategies that align with an organization's goals and objectives. This Information Management course will give you a clear idea about the architecture and functioning of Information Management Systems (IMS), including databases and Database Management Systems (DBMS). Furthermore, you will explore the ethical and social dimensions of information management, including issues related to data protection, privacy, and property rights in the digital age. Moreover, you will learn to analyze the challenges of managing data in traditional file environments and propose solutions to overcome these issues. Join us on this enlightening journey to develop your expertise in Information Management Fundamentals. Enrol today! Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Information Management Introduction to Information Management 00:34:00 Module 02: Information Management Strategy Information Management Strategy 00:19:00 Module 03: Databases and Information Management Databases and Information Management 00:31:00 Module 04: Management Information Systems (MIS) Management Information Systems (MIS) 00:18:00 Module 05: Auditing Information Systems Auditing Information Systems 00:18:00 Module 06: Ethical and Social Issues and Data Protection Ethical and Social Issues and Data Protection 00:29:00

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The MOST DEMANDED PATHWAY Are WAITING for YOU... < Take an Offer, Get Started with Unlimited Access & Claim a BIGGER Saving > Are you looking to enhance your Health and Safety skills? If yes, then you have come to the right place. Our comprehensive course on Health and Safety will assist you in producing the best possible outcome by mastering the Health and Safety skills. Learning Outcomes: Upon successful completion of this highly appreciated Health and Safety course, you'll be a skilled professional, besides- You can provide services related to Health and Safety with complete knowledge and confidence. You'll be competent and proficient enough to start a Health and Safety related business on your own. Furthermore, you can train up others and grow an efficient peer community on your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Exclusive Bonus Courses: Course 01: Homeworker's Risk Assessment, Health and Safety Course 02: Health and Safety Policy for School Administrators Course 03: Personal Hygiene Course 04: Occupational Health and Safety Course 05: Workplace First Aid Level 4 Along with the Health and Safety courses, you also get: Lifetime Access. Unlimited Retake Exam & Tutor Support. Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee. Curriculum Breakdown of the Course:- Health and Safety at Work and the Laws Managing for Health and Safety Risk Assessment and Common Risks Accidents and Ill Health at Work Incident Management at Work Electrical, Fire and Gas Safety Measures of Fire Safety Fire Emergency: Evacuation Procedures The Fire Plan and Safety Arrangements Manual Handling Hazards and Injuries Manual Handling Risk Control Safe Lifting Techniques Working at Height Working at Height Equipment Working in Confined Spaces and the Law Control Measures for Working in Confined Spaces Emergency Procedures for Working in Confined Spaces Different Work Settings Work Equipment Hazards and Risk Control Other Health and Safety Hazards at Work Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Call for an Emergency Problems Related to Hazardous Substances Identifying Hazardous Substances Control Measures and Monitoring Implementing Control Measures CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Health and Safety bundle. Requirements To enrol in this Health and Safety course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs, such as- Safety Engineer Safety Consultant Coordinator of Loss Control Safety Manager Risk Manager Loss Control Manager Safety Director Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificates for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Mental Health Support Worker is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Mental Health Support Worker and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 6 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Mental Health Introduction to Mental Health 00:21:00 Module 02: Overview of Mental Health Support Worker Overview of Mental Health Support Worker 00:16:00 Module 03: Childhood and Adolescent Psychiatric Disorders Childhood and Adolescent Psychiatric Disorders 00:26:00 Module 04: Stress and Anxiety Disorders Stress and Anxiety Disorders 00:33:00 Module 05: Schizophrenia Schizophrenia 00:27:00 Module 06: Personality Disorders Personality Disorders 00:43:00 Module 08: Eating & Sleeping Disorders Eating & Sleeping Disorders 00:45:00 Module 07: Mood Disorders Mood Disorders 00:23:00 Module 09: Self-Harm and Suicide Self-Harm and Suicide 00:21:00 Module 10: Medication and Therapy in the Treatment of Mental Illness Medication and Therapy in the Treatment of Mental Illness 00:33:00 Module 11: Mental Health Legislation and Services Mental Health Legislation and Services 00:30:00 Module 12: Community Mental Health Teams (CMHTs) Community Mental Health Teams (CMHTs) 00:19:00 Module 13: The Participation of The Service User The Participation of The Service User 00:22:00

Disability Assessor Training Course Are you looking for a rewarding career in the social care sector? If so, becoming a disability assessor could be the perfect choice for you. Disability assessors play a vital role in helping people with disabilities access the benefits and services they need. Our Disability Assessor Training course will provide you with the knowledge and skills you need to become a successful disability assessor. You will learn about the different types of disabilities, the assessment process, disability assessment report writing and the legislation that governs disability benefits. Enrol in our Disability Assessor Training course today and start your journey to learn and become a successful disability assessor! What Will You Learn? Upon completion of the Disability Assessor Training, you will have: Proficiency in conducting comprehensive disability assessments. Deep understanding of legal frameworks, policies, and guidelines in disability assessment. Knowledge of various disability models and effective assessment methods. Skills in preparing and executing structured disability assessments. Mastery of the International Classification of Functioning (ICF) in the context of disability. Insights into the application of assistive technology and ergonomics. Expertise in crafting detailed and accurate disability assessment reports. Enhanced ability to make informed, ethical decisions in disability assessment. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training: Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Disability Assessment and Disability Assessor Disability Assessment and Disability Assessor 01:00:00 Module 02: Legal Frameworks, Policy and Guidelines Legal Frameworks, Policy and Guidelines 00:50:00 Module 03: Disability Models and Disability Assessment Methods Disability Models and Disability Assessment Methods 01:00:00 Module 04: Preparation for the Assessment Preparation for the Assessment 00:50:00 Module 05: The Assessment Process The Assessment Process 01:00:00 Module 06: ICF and Disability Assessment ICF and Disability Assessment 01:00:00 Module 07: Assistive Technology and Ergonomics Assistive Technology and Ergonomics 00:40:00 Module 08: Disability Assessment Report Writing Disability Assessment Report Writing 01:00:00

Service Pricing and Revenue Management is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Service Pricing and Revenue Management and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 01 Hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Service Pricing and Revenue Management Module 01: Introduction Hotel Reception and Reservation Assistant 00:05:00 Module 02: Describe how to Converse with Customers 00:03:00 Module 03: Explain the Rules of Email Etiquette 00:04:00 Module 04: Explain the Rules of Grooming and Dress Code 00:04:00 Module 05: Explain the Rules of Telephone Etiquette 00:01:00 Module 06: Describe the Need of Relationship with Customers 00:05:00 Module 07: Explain how to Build Rapport with Customers 00:01:00 Module 08: Describe Roles Responsibilities of Hotel Reception Assistant 00:08:00 Module 09: Explain what is Up selling 00:01:00 Module 10: Explain what is Cross selling 00:01:00 Module 11: Identify the Steps for Selling as Hotel Reception Assistant 00:11:00 Module 12: Describe the Factors Influencing Buying Decision 00:05:00 Module 13: Explain how to Handle Customers Buying Objections 00:01:00 Module 14: Explain how to be Assertive as Hotel Reception Assistant 00:03:00 Module 15: Identify the Steps for Handling Customers Complaints 00:08:00 Module 16: List the Tips for Success as a Hotel Reception 00:03:00