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Ready to turn big ideas into a sustainable income stream from your laptop? This Online Multi-Business Master Plan Course is built for ambitious minds looking to structure and manage multiple business ventures with clarity. Whether you're growing an eCommerce shop alongside a digital service or plotting a content empire while managing client work, this course shows you how to build solid systems for each without running in circles. Think fewer headaches, better decisions, and sharper strategies — all managed from one smart blueprint. This course helps you sharpen your focus across multiple ventures, craft business models that don’t compete with each other, and map out growth with confidence. You’ll gain insights into developing workflows, setting measurable goals, and creating digital-friendly revenue streams that support each business unit without chaos. From idea mapping to revenue stacking, every module guides you in building a streamlined master plan to scale on your own terms — without the clutter or clichés. Learning outcomes: By the end of this course, students will be able to: Understand the different types of online business models and choose the best one for their needs. Create a multi-business website using a range of tools and platforms. Identify the most effective ways to promote and market their online businesses. Develop a comprehensive online multi-business master plan that takes into account all aspects of running a successful online business. Apply practical strategies for managing multiple online businesses efficiently and effectively. The Online Multi-Business Master Plan course is designed to provide students with a comprehensive understanding of how to create and manage multiple online businesses. The course starts with an introduction to different online business models, including affiliate marketing, e-commerce, and dropshipping. Students will learn how to choose the best business model for their needs and set up their business accordingly. The course then moves on to creating a multi-business website. Students will learn how to use different tools and platforms to create a website that can host multiple businesses. This includes setting up payment systems, product catalogues, and customer support channels. Next, the course covers promoting online businesses. Students will learn about different marketing channels, such as social media, email marketing, and content marketing, and how to use them effectively to drive traffic to their website and increase sales. Finally, the course concludes with a complete online multi-business master plan. Students will learn how to develop a comprehensive plan that takes into account all aspects of running a successful online business, including finance, operations, marketing, and customer service. How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Completing the Online Multi-Business Master Plan course can lead to a variety of career paths, including: Online business owner: expected salary of £20,000 - £50,000 per year Digital marketing specialist: expected salary of £25,000 - £45,000 per year E-commerce manager: expected salary of £30,000 - £60,000 per year Online marketplace manager: expected salary of £25,000 - £50,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Discover the principles and strategies of rewilding in our comprehensive course on ecological restoration. Explore techniques, case studies, and community engagement to foster biodiversity while delving into the intersection of rewilding and sustainable ecotourism. Join us to gain practical skills in planning, funding, and monitoring rewilding projects for a thriving ecosystem and engaged communities.

Welcome to the exciting world of C# (C-Sharp)! This course is your gateway to mastering one of the most versatile and in-demand programming languages in the world. As technology continues to advance, C# remains at the forefront, offering endless opportunities for those who can harness its power. In this course, we will take you on a journey that begins with the fundamentals and leads you to become a proficient C# developer. In the first section, 'Introduction,' you'll gain insight into the world of C# and understand its significance in the modern software development landscape. We'll guide you through the process of setting up your development environment, ensuring you're ready to dive into coding with confidence. The course progresses to cover essential topics such as C# console programming, Winforms applications, database operations, user management, and source control. By the end, you'll have a deep understanding of C# and the practical skills needed to develop robust software applications. Join us on this exhilarating journey, and let's unlock the incredible potential of web development together. Learning Outcomes of C# (C-Sharp): Develop a solid foundation in C# programming, including mastery of basic control structures and more advanced concepts. Create Windows forms applications and understand the basics of Multi-Document Interface (MDI) for efficient user interface development. Manage databases effectively, covering CRUD (Create, Read, Update, Delete) operations and database changes. Implement user management and login functionality to enhance the security and usability of your applications. Learn the importance of source control and acquire the skills to add your projects to source control repositories. Why buy this C# (C-Sharp) course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the C# (C-Sharp) Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this C# (C-Sharp) course for? Aspiring software developers looking to build a strong foundation in programming. Computer science students seeking practical knowledge and skills for real-world application development. IT professionals aiming to expand their expertise and career opportunities in software development. Individuals interested in creating Windows applications with user-friendly interfaces. Anyone eager to understand source control and its role in collaborative software development. Career path Junior Developer: £25,000 - £40,000 Per Annum Software Engineer: £40,000 - £60,000 Per Annum Database Developer with C#: £35,000 - £55,000 Per Annum Senior C# Developer: £55,000 - £80,000 Per Annum Software Development Team Lead (C#): £70,000 - £100,000 Per Annum C# Solutions Architect: £90,000 - £130,000 Per Annum Prerequisites This C# (C-Sharp) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This C# (C-Sharp) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction Introduction 00:03:00 Development Environment Setup Install Visual Studio 2019 Community Edition 00:04:00 Install .Net Core SDK 00:02:00 Tour Of Visual Studio 00:11:00 C# Console Programming - Basic Control Structures Write a Simple Hello World Program 00:15:00 Input and Output Programs 00:18:00 C# Data Types and Conversion 00:22:00 Operators in C# 00:17:00 Condition Statements 00:32:00 Repetition Statements 00:28:00 Methods and Return Types 00:27:00 C# Console Programming - More Advanced Concepts String Manipulation Functions 00:21:00 Handling Exceptions 00:13:00 Classes and Objects 00:37:00 Arrays, Lists and Other Collections 00:35:00 Winforms Applications - The Basics Create a Simple Winforms Application (Car Rental Application) 00:26:00 Understand Winforms Controls, Properties and Events 00:21:00 Form Validation and Exception Handling 00:34:00 Create Database in SQL Server 00:10:00 Create Database Model with ADO.NET 00:13:00 Select Data from the Database Using LINQ 00:15:00 Submit to Database from Form 00:17:00 Multi Document Interface (MDI) and More Database Operations Creating Additional Forms and Windows 00:14:00 Create an MDI Application 00:17:00 Managing Database Changes and CRUD Operations View Data In A Grid 00:29:00 Managing Database Changes 00:18:00 Create and Edit Records (Using one form) 00:48:00 Vehicle Data Validations and Exception Handling 00:07:00 Manage Car Rental Records 00:45:00 Enhancing Application Flow and User Experience 00:28:00 User Management and Login Functionality Simple Login Form 00:39:00 Control Features Based on User Roles 00:35:00 User Password and Active Status Reset 00:21:00 Add New Users and Password Reset 00:45:00 Add To Source Control Add Project to GitHub 00:19:00 Assignment Assignment - C# (C-Sharp) 00:00:00

Embark on a Financial Odyssey: Forex Trading and Risk Management Diploma Embark on a riveting journey into the dynamic world of financial markets with our comprehensive course, 'Forex Trading and Risk Management Diploma.' This immersive learning experience is not just about charts and numbers; it's a passport to a world where financial opportunities abound. Delve into the intricacies of forex trading as you navigate the course's roadmap - from the initial setup of your trading account to mastering the art of trading the news like a seasoned professional. Unlock the secrets of risk management, a vital skill that separates successful traders from the rest. Our bonus interviews with successful students provide real-world insights, ensuring you're equipped with the knowledge and confidence to navigate the complex landscape of forex trading. Learning Outcomes Establish proficiency in opening and managing your trading account with ease. Navigate economic news confidently and capitalize on trading opportunities. Master the art of trading the news to maximize your trading strategies. Set up your trading environment like a professional, optimizing your chances for success. Develop robust risk management strategies to safeguard your trades and investments. Why choose this Forex Trading and Risk Management Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Forex Trading and Risk Management Diploma for? Aspiring traders eager to delve into the world of forex markets. Finance enthusiasts seeking to enhance their understanding of risk management. Individuals interested in leveraging economic news for profitable trading. Entrepreneurs looking to diversify their investment portfolios. Students of finance and economics aiming to apply theoretical knowledge in practical scenarios. Career path Forex Trader: £30,000 - £100,000+ Risk Management Analyst: £35,000 - £60,000 Financial Analyst: £28,000 - £50,000 Investment Consultant: £40,000 - £70,000 Financial Market Strategist: £45,000 - £80,000 Trading Account Manager: £50,000 - £120,000+ Prerequisites This Forex Trading and Risk Management Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Forex Trading and Risk Management Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Welcome & Introduction Introduction 00:03:00 Disclaimer & Copyright 00:05:00 Welcome & Introduction 00:16:00 Opening your trading / broker account Why your choice of broker is KEY 00:17:00 Demonstration Video - Opening your trading account 00:06:00 3 step process to opening your account 00:05:00 Getting familiar with economic news Economic News Explained 00:18:00 Trading the News Why trade the news 00:14:00 What news to trade 00:15:00 What currencies to focus on? 00:04:00 A brilliant Central Bank resource 00:20:00 Is a currency strong or weak? (The Long Term View) 00:11:00 Trading strong vs weak 00:13:00 Currency Watch-list Example 00:10:00 Setting yourself up like a PRO-TRADER The resources you need 00:16:00 Demonstration Video - Forexfactory.com 00:08:00 Demonstration Video - FXPro Squawk Feed 00:10:00 Forex News Gun - Download Instructions 00:05:00 Demonstration video - Forex News Gun 00:06:00 Demonstration video - News Impact DataFlash (replacement for the FNG) 00:07:00 News Impact DataFlash Setup Instructions (replacement for the FNG) 00:05:00 Placing The Trade Creating a trading plan / idea 00:14:00 Executing the trade - Determining your Entry, Stop & Target 00:11:00 Management of the trade & summary 00:11:00 Demonstration Video - FXPro MT4 00:12:00 Demonstration Video - Closing a trade after 1 hour if not done as expected 00:03:00 Risk Managing your trades Risk management and working out your trade quantity 00:15:00 Demonstration Video - Earn Forex Position Size Calculator 00:07:00 Your ongoing support Next steps 00:04:00 Trader Transformation Membership Service - Intro video 00:03:00 A small peek into our trader mentoring service 00:59:00 Weekly market analysis video predicts USD move well ahead of time! 00:06:00 Conclusion Full re-cap 00:09:00 BONUS VIDEOS! How to predict the largest movements from news 00:06:00 Understanding & trading market turmoil successfully 00:39:00 Student Interviews! Student Interview #1 - Paul, UK 00:38:00 Student Interview #2 - Jean, South Africa 00:59:00 Student Interview #3 - Gavin, UK 00:55:00 Student Interview #4 - Connor, Australia 00:40:00 Student Interview #5 - Lourens, South Africa 00:36:00 Trade Examples 00:16:00 Lourens Trading & Travelling 00:02:00 BONUS TRAINING - USING CORRELATIONS TO YOUR ADVANTAGE!_2 00:35:00

Have you been looking for best floristry online course and dreaming of opening your own florist or if you have a passion for flowers? There are so many great benefits of completing this Floristry online course, these include: Gain the skills you need to succeed in the florist industry Fast track your career Learn insider secrets, tips and advice to ensure you succeed in floristry Easy study materials which you can study at your own pace and anywhere at any time online Informative step by step video guides  You can get started on a path to a career. Maybe you're already working in the industry and want to fast track your career, then this Floristry Online Course is the right choice for you. So here you get 21 Informative packed modules; consequently helps you to build your carrier. This Floristry Online Course contributes you with all the information you need to start a career in the florist industry. From flower and plant biology to setting up and managing your very own store and decorating your own house with flowers according to your mood. Therefore, you will gain valuable insight, information and skills you will need, putting you on a road to success moving forward.   Consists of twenty one informative packed module. Each one providing you with the knowledge and skills you will need for a career in the florist industry. In addition, study components you also get access to nine useful instruction videos to help you in a better way and to achieve success in this chosen career. At Online Courses Learning, all our courses are available online and accessible on any device. From a computer to your tablet or mobile phone. Afterward, you can study at anytime and anywhere. On completion and after passing the multiple choice test, you can download and print your certificate, which is recognised by industry leaders.   What You Will Learn: When completing this diploma, you can expect to have knowledge in all areas of floristry. Including: Floral arrangement are mediative, therapeutic and beautiful. Dice into the world of flower with our range of classes. In the first stage, an introduction to floristry where you will learn the basics of floristry, a history and what you will need to have a career in this industry. Careers in Floristry. In the second phase, you will learn how to manage your own store and requirements for entering the industry and the possibilities that are available to you. What you need to know about flowers and plants, this essential module will provide you with all the information you need to know about plants and flowers, from colour to diseases to handling and more. Resource provided. What services are provided by florists and various business models, correspondingly to use technology and, for instance, how to deal with commercial customers. How to process, store and maintain plants. Valuable advice on the processing, storing and maintaining of plants, along with products you can use to maintain cut flowers. Popular flowers, greens and fillers. We will provide you with the information needed in the florist industry regarding the most popular flower choices and what greens and fillers you can use to create a spectacular bouquet or arrangement. Even helps you to decorate them on personal taste of every person. Elements and principles of design. At this point, you will be able to provide with insight into the design elements associated with floristry. In sum: balance, scale, colour and size and so much more. Design basics. The basics of design and style in floristry. Elements of design, Western and Eastern influences and mass arrangements are covered in this information packed module. Making floral arrangements. How to make floral arrangements. Vase arrangements. Learn how to effectively create the perfect arrangement for a vase. Tied bouquet. Acquire a knowledge of picking a focal flower to create the centrepiece of your bouquet. Take advantage of the easy to understand step by step instructional video. The corsage. The history of the corsage and so how to make one. Wedding flowers. The requirements, setting yourself up as a wedding florist, building a portfolio and hence how to create the perfect wedding bouquet. Funeral flowers. Gain an understanding of the traditions surrounding funeral flowers, choosing the flowers and their meaning and how to create a funeral wreath. Basket gardens and fruit baskets. Acquire skill in how to create beautiful basket gardens or fruit baskets. Jobs in the Florist Industry. Become competent in some insight on how to get a job in the florist industry, from looking for an opening to creating your own job opportunities. Starting your own florist business. Therefore, this module covers everything from creating a business plan to financing. Marketing. Become proficient in the best marketing techniques you can use. Surprisingly boost your brand and increase your customer base.  In conclusion, if you love plants and flowers, after that this diploma can open up so many doors for you within the florist industry. Course Content module structure: Your Introduction to Floristry Careers in Floristry What You Need To Know About Flowers and Plants Services Provided by Florists How to Process, Store and Maintain plants Popular Flowers, Greens & Fillers Elements and Principles of Design Flower design basics & styles you need to know How to make floral arrangements How to Make a Container Arrangement How to Make an Arrangement for a Vase How to Make a Hand-tied Bouquet How to Make a Corsage or Boutonniere Wedding Flowers How to Make a Wedding Bouquet Funeral Flowers How to Make a Funeral Wreath How to Make a Basket Garden & Fruit Basket Getting a Job in the Floristry Industry Starting Your Own Business Getting Customers / Marketing

Give a compliment to your career and take it to the next level. This Mechanical Engineering for Car Maintenance will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Mechanical Engineering for Car Maintenance will help you keep ahead of the pack. The Mechanical Engineering for Car Maintenance incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Mechanical Engineering for Car Maintenance will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Mechanical Engineering for Car Maintenance, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Mechanical Engineering for Car Maintenance course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course. Moreover, you will get 10 other PDF certificates and a student ID card absolutely free as gifts. This Mechanical Engineering for Car Maintenance Bundle Consists of the following Premium courses: Course 01: Car Mechanic and Repair Training Course 02: Car Restoration Course 03: Hybrid Vehicle Expert Training Course 04: Supercharger Automobile Engineering Course 05: Engine Lubricant System Training - Level 4 Course 06: Motorbike Repairing and Maintenance Diploma Course 07: PUWER Course 08: Manual Handling Level 2 Course 09: Fire Safety | Online Course Course 10: RIDDOR Training Course 11: First Aid Training As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Mechanical Engineering for Car Maintenance to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Bundle Course 01: Car Mechanic and Repair Training Module 01: Safety Rules & Introduction to Tools Module 02: General Maintenance for Car Mechanics Module 03: Dashboard Indicator Lights Module 04: Tyres Module 05: Internal Combustion Engines & Engine Oil Module 06: The Cooling System Module 07: The Fuel System Module 08: The Electrical System Module 09: The Drive Train Module 10: Brakes Module 11: Buying a Car Course 02: Car Restoration Module 01: Car Restoration plan Module 02: Restoring the Car's Interior Module 03: Restoring the Car's Exterior Module 04: Restoring the Engine Module 05: Reassemble & Test Drive Course 03: Hybrid Vehicle Expert Training Introduction Types of Hybrid Electric Vehicles Degree of Hybridisation Components of HEVs Regenerative Systems Course 04: Internal Combustion Engine Basics Course Overview Welcome Engine Exterior Common Engine Components How Two Stroke Engines Work How Four Stroke Engines Work Petrol vs. Diesel Lubrication Oil System Fuel System Air and Exhaust Systems Cooling Water System Cylinder Sleeve Electrical System Part 1 Electrical System Part 2 Final Thoughts Course 05: Engine Lubricant System Training - Level 4 Introduction Functions & Components of Lubrication System Basic Working of the Lubrication System Properties, Additives & Designations of Lube Oils Lab Analysis & Diagnostics of the Lubrication Oil Course 06: Motorbike Repairing and Maintenance Diploma Introduction to Motorbike Maintenance Basics of Engine Engine Cooling and Lubrication Ignition Suspension Intake, Fuel, Clutch and Exhaust Systems Electrical Maintenance Wheels, Tires and Brakes Maintenance Transmission, Frame and Steering Cleaning, Setting Up and Storage Troubleshooting Course 07: PUWER Module 01: Provision and Use of Work Equipment Regulations Module 02: Selection and Conformity of Work Equipment Module 03: Safe Functionality of Work Equipment Module 04: Monitoring and Evaluation of Work Equipment Module 05: Maintenance of Work Equipment Course 08: Manual Handling Level 2 Introduction, Legislation and Guidance Manual Handling Hazards and Injuries Manual Handling Risk Assessments Controlling and Reducing the Risks Safe Lifting Techniques Course 09: Fire Safety | Online Course Module 01: Basics of Fire Safety Module 02: Regulations and Risk Assessment Module 03: Fire Safety Measures Module 04: Fire Safety routes and signs Module 05: Evacuation Strategies Course 10: RIDDOR Training Module 1: Health and Safety at Work and the Laws Module 2: Managing for Health and Safety Module 3: Risk Assessment and Common Risks Module 4: RIDDOR Course 11: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Mechanical Engineering for Car Maintenance bundle. Disclaimer: Our comprehensive course will enhance your theoretical knowledge to help you explore your opportunities in relevant sectors. But please note that this course is not a professional qualification and will not allow you to work professionally. Requirements This Mechanical Engineering for Car Maintenance course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Car Mechanic and Repair Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Empower yourself with critical cybersecurity knowledge in just 90 minutes. From securing passwords to encryption, this course covers essential security measures for protecting digital and physical assets. Ideal for anyone keen on safeguarding their cyber presence.

Course Overview Learn the secrets to successful telephone customer service and kickstart your career as Call Centre Representative, with this video-guided training course. This Online Call Centre Training Course is designed to provide learners with the skills they'll need to speak like a star, handle difficult customers, train employees, and carry out other essential call centre duties. Through case studies and video lessons, you will learn how to improve your telephone etiquette, with tips and techniques for handling complaints, leaving voicemail messages, and managing inbound/outbound calls. You'll also learn some useful strategies for minimising phone distractions to maintain a high standard of customer service at all times. By the end of this course, you will have an excellent understanding of the principles of proper phone language, as well as the skills to maintain high customer satisfaction by developing proper phone etiquette. Take your telephone customer service skills to the next level and improve your performance to earn regular bonuses! What You Will Learn This Call Centre Training Course is designed to teach learners the essential skills required to succeed in a telephone customer service role. It covers the fundamentals of telephone etiquette, staff training methods, industry best practice, and much more. How to Speak Like a Star How to Handle Rude or Angry Callers An Introduction to Basic Telephone Etiquette Skills Required to Work in a Professional Call Centre Providing Excellent Telephone Customer Service Goal Setting and Benchmarking Closing techniques and Wrapping Up How to Handle Voicemail Messages Methods of Training Employees Ways to Eliminate phone Distractions Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

SCRUM is an Agile framework for managing work or for finishing complex projects with an emphasis on software development. The knowledge of SCRUM will be a great plus point for your career as it is one of the practical approaches for managing any project efficiently. With the understanding of the Scrum Complete Video Training course, you will able to master the complete framework of SCRUM. SCRUM framework is very lightweight, simple to understand but difficult to master. For better understanding, the bundled course is divided into two parts - one is SCRUM immersion, and another one is SCRUM Developer video training. SCRUM immersion will provide the basic knowledge of the framework and its three roles, four artefacts, five meeting procedures, and the proper ways of implementing SCRUM. ON the other hand, SCRUM Developer deals with the preparation, planning and estimation of a project. It will help you to initiate a project and create a vision. In short, the Scrum Complete Video Training course is a complete guide for SCRUM approach and helps you to start, plan, initiate and evaluate a project. Assessment & Certification: To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our Scrum Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01: SCRUM Immersion Overview Overview FREE 00:01:00 A History Lesson 00:37:00 Methodologies 00:22:00 Beginning of Agile 00:20:00 Scrum Basics Scrum Basics 00:27:00 Scrum = 3 Roles + 4 Artifacts + 5 Meetings 00:25:00 Sprint Planning 00:17:00 Key Scrum Artifacts Key Scrum Artifacts 00:09:00 WBS 00:18:00 Making Scrum Practical 00:28:00 User Stories User Stories 00:07:00 Use Cases vs. User Stories 00:13:00 Implementing Scrum Implementing Scrum 00:24:00 Scrum and Burn Charts 00:11:00 Should You Use Scrum 00:10:00 Module 02: Scrum Developer Introduction Introduction FREE 00:12:00 Introduction to Scrum Introduction to Scrum 00:01:00 Scrum Overview 00:21:00 Scrum Concepts & Principles 00:14:00 Scrum Phases & Processes 00:05:00 Course Summary 00:02:00 Initiating a Project Initiating a Project 00:03:00 Creating the Project Vision 00:09:00 Identifying the Scrum Master 00:03:00 Forming the Scrum Team 00:06:00 Developing Epics 00:06:00 Creating the Prioritized Product Backlog 00:12:00 Release Planning 00:06:00 Course Summary 00:02:00 Planning & Estimating a Project Planning & Estimating a Project 00:03:00 Creating User Stories 00:05:00 Approve, Estimate & Commit User Stories 00:07:00 Create Tasks 00:06:00 Estimating Tasks 00:04:00 Creating the Sprint Backlog 00:07:00 Course Summary 00:02:00 Implementing a Project Implementing a Project 00:01:00 Creating Deliverables 00:06:00 Conducting the Daily Standup (or Daily Scrum) 00:06:00 Grooming the Prioritized Product Backlog 00:04:00 Course Summary 00:02:00 Sprint Review and Retrospect Sprint Review and Retrospect 00:02:00 Convene a Scrum of Scrums 00:05:00 Demonstrating & Validating Sprint 00:06:00 Retrospect Sprint 00:09:00 Course Summary 00:02:00 Release Release 00:02:00 Ship Deliverables 00:07:00 Retrospect Project 00:03:00 Course Summary 00:04:00 Module 03: Scrum Master Introduction Introduction FREE 00:11:00 Introduction to Scrum Introduction to Scrum 00:01:00 Scrum Overview 00:21:00 Scrum Concepts & Principles 00:14:00 Scrum Phases & Processes 00:05:00 Introduction to Scrum Summary 00:02:00 Scrum Aspects Scrum Aspects 00:02:00 Roles and Organization in Scrum 00:15:00 Business Justification 00:18:00 Quality 00:06:00 Change 00:08:00 Risk 00:13:00 Scrum Aspects Summary 00:02:00 Meetings in Scrum Meetings in Scrum Summary 00:03:00 Project Vision Meeting 00:09:00 User Group Meetings 00:10:00 Sprint Planning Meeting 00:23:00 Conducting the Daily Standup (or Daily Scrum) 00:06:00 Grooming the Prioritized Product Backlog Meeting 00:03:00 Sprint Review Meeting 00:05:00 Retrospect Sprint Meeting 00:13:00 Release Planning Meeting 00:08:00 Meetings in Scrum Summary 00:03:00 Facilitating Projects in Scrum Summary 00:04:00 Facilitating Projects in Scrum Scrum Artifacts 00:16:00 Creating Deliverables 00:07:00 Convening a Scrum of Scrums 00:09:00 Facilitating Projects in Scrum Summary 00:04:00 Module 04: Scrum Product Owner Introduction Introduction FREE 00:11:00 Introduction to Scrum Introduction to Scrum 00:01:00 Scrum Overview 00:21:00 Scrum Concepts & Principles 00:15:00 Scrum Phases & Processes 00:05:00 Introduction to Scrum Summary 00:02:00 Roles and Responsibilities Roles and Responsibilities 00:01:00 The Product Owner 00:06:00 The Scrum Master 00:04:00 The Scrum Team 00:09:00 Roles & Responsibility Summary 00:02:00 Manage Quality, Change, and Risk Planning 00:02:00 The Project Vision 00:11:00 User Group Meetings 00:11:00 Estimates 00:08:00 Prioritized Product Backlog 00:11:00 Release Plan 00:12:00 Planning Summary 00:02:00 Planning Manage Quality, Change, and Risk 00:01:00 Quality 00:07:00 Change 00:07:00 Risk 00:13:00 Manage Quality, Change & Risk Summary 00:02:00 Sprints Sprints 00:01:00 Sprint Planning Meeting 00:21:00 During the Sprint 00:07:00 Groom the Prioritized Product Backlog 00:04:00 Sprint Review Meeting 00:04:00 Ship Deliverables 00:02:00 Sprints 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 5 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about counselling and psychotherapy Understand the core competencies and principles of counselling and psychotherapy Explore the various areas of counselling and psychotherapy Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert counsellor or psychotherapist Advanced Diploma Course in Counselling and Psychotherapy Online Master the skills you need to propel your career forward in counselling and psychotherapy. This course will equip you with the essential knowledge and skillset that will make you a confident counsellor or psychotherapist and take your career to the next level. This comprehensive counselling and psychotherapy course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this counselling and psychotherapy course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective counselling and psychotherapy practice and equip you with the essential skills, confidence and competence to assist you in the counselling and psychotherapy industry. You'll gain a solid understanding of the core competencies required to drive a successful career in counselling and psychotherapy. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for counsellor or psychotherapist or for people who are aspiring to specialise in counselling and psychotherapy. Enrol in this counselling and psychotherapy course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive counselling and psychotherapy course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this counselling and psychotherapy can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This counselling and psychotherapy course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This counselling and psychotherapy course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This counselling and psychotherapy course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum About Counselling and Psychotherapy About Counselling and Psychotherapy 00:08:00 Therapeutic Environment & Sessions Therapeutic Environment & Sessions 00:16:00 Types of Psychotherapy Types of Psychotherapy 00:13:00 Different Schools of Psychotherapy Different Schools of Psychotherapy 00:13:00 Psychotherapy for Key Mental Issues Psychotherapy for Key Mental Issues 00:23:00 Crisis Management through Psychotherapy Crisis Management through Psychotherapy 00:11:00 Child Psychotherapy Child Psychotherapy 00:18:00 Job Profile of a Therapist Job Profile of a Therapist 00:09:00 Understanding Counselling Module 1: Understanding Counselling 00:20:00 Legislations and Ethics of Counselling Module 2: Legislations and Ethics of Counselling 00:20:00 Counselling Theories Module 3: Counselling Theories 00:20:00 Best Practices for Online Counselling Module 4: Best Practices for Online Counselling 00:20:00 Relationship between Counselling and Psychotherapy Module 5: Relationship between Counselling and Psychotherapy 00:20:00 Psychiatric Disorders during Childhood Module 6: Psychiatric Disorders during Childhood 00:20:00 Counselling Children and Young People Module 7: Counselling Children and Young People 00:20:00 Counselling Depression and Psychological Disorders Module 8: Counselling Depression and Psychological Disorders 00:15:00 Therapy for Trauma and Substance Abuse Module 9: Therapy for Trauma and Substance Abuse 00:20:00 Anxiety and Stress Counselling Module 10: Anxiety and Stress Counselling 00:20:00 Helping Clients with Personality Disorders Module 11: Helping Clients with Personality Disorders 00:20:00 Managing Eating & Sleeping Disorders Module 12: Managing Eating & Sleeping Disorders 00:20:00 Self-Harm and Suicide Counselling Module 13: Self-Harm and Suicide Counselling 00:20:00 Family Counselling Module 14: Family Counselling 00:20:00 Couples and Pre-Marital Counselling Module 15: Couples and Pre-Marital Counselling 00:20:00 Career Counselling and Life Coaching Module 16: Career Counselling and Life Coaching 00:20:00 Conclusion Conclusion 00:01:00 Assessment Assessment - Advanced Diploma Course in Counselling and Psychotherapy Online 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00