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Proficient Retail Management Certification The Professional Retail Management Certification course is a 19 module online course, intended to set up the representative for a vocation in retail the executives. From deals to promoting, marketing to estimating, client support to staffing, this course gives the necessary information and abilities, to go into or advance in the energizing universe of retail deals the executives. What's Covered in the Course? A portion of the angles that the colleague can hope to learn include: A knowledge into retail the executives - what it is and why it is significant today; A comprehension of the effect of marketing and valuing inside the business; Deals, working at a retail location, disposition and client support; Instructions to recognize distinctive client practices, to guarantee that the business gives its customers the best assistance consistently; Client correspondence and how significant this is to the achievement of the business; The retail climate and what's in store - the do's and don'ts that your worker should regard; Step by step instructions to assemble a drawn out relationship with the association's clients; The significance of stock administration and how to adequately oversee stock; Insider information into picking an ideal store area; The significance of legitimate store format and plan; The coordinations of providing and getting stock; Retail security frameworks and the methods that should be set up; The most effective method to construct a fruitful group and the significance of group correspondence; Multi-channel retailing and retail advertising and how this can assist with boosting the business; The significance of brand the board; The fundamental wellbeing and security techniques that should be set up; The exchanging constitution and client laws identifying with your business. What are the Benefits of the Course? Cutting-edge course content on the UK retail climate, its chances and dangers; Upon fruitful consummation of the course, your representative is granted an industry-perceived certificate; Online help all through your worker's investigations, with lifetime admittance to the learning materials.

The Professional Certificate in Stock Market Investment and Portfolio Management aims to enable the learner to understand the stock market and the different trading options available there. The learner will be able to weigh different investment options in stocks and will be equipped with the knowledge and skills of managing the investment portfolio. Learning Outcomes After the successful completion of the certificate, the student will be able to: Identify the tools of technical analysis Understand the industry life cycle Recognize the characteristics of industry analysis Identify market efficiency theory Understand security analysis and portfolio management Recognize the risk of the portfolio Identify pricing and discounting Understand the capital asset pricing model (CAPM) and the single-index Recognize arbitrage pricing theory (apt) and CAPM VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Stock Market Investment Analysis And Portfolio Management QUIZ- STOCK MARKET INVESTMENT AND PORTFOLIO MANAGEMENT Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for very one eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, CFO, Director, Manager, Supervisor Finance Manager Stock Analyst Stock Market Trader Financial Market Analyst Financial market trader Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

An ESI Micro-Credential ESI’s Mastering Productivity micro-credential explores the importance of results and performance (as opposed to activity) for the sales professional today. This 12-week self-directed course explores how clarity-of-purpose and a focus on business outcomes can shorten sales cycles and remove impediments to performance. Get Certified. Get Promoted. Earn More. During the course, you will learn: the importance of time in Entrepreneurial Sales. how to manage the impact that different aspects of time have on closing a sale. what it means to be efficient. how to develop critical thinking and how to weed out ‘distractor tasks’ that do not contribute to achieving goals. how high-performance selling means that every sales activity has an expected result. what high performance really means. how to implement a results-focused approach to everything. Certification ESI’s Stackable Micro-Credentials Your personalised Continuous Professional Development solution Navigate your own journey through ESI at a time and pace that suits you.  Develop your skills and advance your career with milestone-based learning. Each micro-credential achievement builds to a more senior certification – ultimately leading to ESI’s flagship Professional Diploma. Your Career. Your Development. Your Way.

This Professional Certificate Course in The Roles, Functions and Actions of Destination Management Organisations provides a comprehensive overview of why destination management is essential, elucidating the roles of DMOs at both national and local levels. Participants will delve into common challenges faced by destination management organizations, gaining insights and skills crucial for effective destination planning and sustainable tourism practices. After the successful completion of the course, you will be able to learn about the following: Discuss the Historical Development of the Tourism and Hospitality Industry. Explain the Impact of Technological, Economic and Social Changes on the Development of the Tourism and Hospitality Industry. Assess the Contemporary Factors that will Affect the Future Development of the Tourism and Hospitality Industry. The Need for Destination Management. The Roles of Destination Management Organisations at National and Local Levels. The Common Issues Faced By Destination Management Organisations in a Tourist Destination. This Professional Certificate Course in The Roles, Functions and Actions of Destination Management Organisations offers a comprehensive understanding of why destination management is crucial, exploring the roles of Destination Management Organisations (DMOs) at both national and local levels. Participants will delve into the common challenges faced by DMOs in tourist destinations, gaining valuable insights and skills to address these issues effectively. This Professional Certificate Course in The Roles, Functions and Actions of Destination Management Organisations provides a comprehensive exploration of the necessity of destination management, examining the roles of DMOs at both national and local levels, and addressing the common challenges faced by these organizations in tourist destinations. Participants will gain practical insights and skills essential for effective destination planning and management. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. The Roles, Functions and Actions of Destination Management Organisations Self-paced pre-recorded learning content on this topic. The Roles, Functions And Actions Of Destination Management Organisations Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Tourism Professionals Destination Managers Marketing and Communications Specialists Government Officials in Tourism Departments Hospitality Industry Professionals Urban and Regional Planners Sustainable Tourism Advocates Travel and Tourism Entrepreneurs Event Planners and Organizers Students and Researchers in Tourism Studies Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

In this course, you will be introduced to the exciting world of professional oil painting. You will learn about various aspects of professional oil painting including the history of oil painting, oil painting mediums, various techniques, alternative mediums, things to get started and the useful tips etc. So, learn all about oil painting and get skilled in this area of your interest. Who is the course for? Artists or painters who want home paintings as a business. People who have an interest in professional painting. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Professional Painting is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Creative Art Worker Entrepreneurs Portrait Specialist Professional Art Maker Visual Artists. Diploma in Professional Oil Painting Brief History of Oil Painting 00:30:00 Introduction To Oil Painting Mediums 01:00:00 Varied Techniques of Oil Painting 00:30:00 Alternative Oil Painting Mediums 01:00:00 Things Required To Get Started in Oil Painting 01:00:00 Basic Know-How's of Oil Painting 01:00:00 Taking good care of your Oil Paintings 00:30:00 Tips For Beginners in Oil Painting 00:30:00 Additional Supporting Material The Oil Painting Guide 00:00:00 Mock Exam Mock Exam- Diploma in Professional Oil Painting 00:20:00 Final Exam Final Exam- Diploma in Professional Oil Painting 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The aim of this course is to provide an understanding of the principles of change management in the context of health and social care. By the end of the course, learners will be able to recognize and analyze the need for change, develop a plan for implementing change, and manage the change process effectively. After the successful completion of the course, you will be able to: The concept of change management and its various levels. Factors affecting organisational The various approaches to change management. The various tools and techniques of change management. Importance and principles of change management. Principles of change management in health and social care include creating a clear vision, involving all stakeholders, identifying potential barriers, developing a comprehensive implementation plan, and evaluating progress regularly. Successful change management requires strong leadership, effective communication, and active involvement of all stakeholders. Principles of change management in health and social care include creating a clear vision, involving all stakeholders, identifying potential barriers, developing a comprehensive implementation plan, and evaluating progress regularly. Successful change management requires strong leadership, effective communication, and active involvement of all stakeholders. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Principles of Change Management in Health and Social Care - N Self-paced pre-recorded learning content on this topic. Principles of Change Management in Health and Social Care Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Manager Social Care Manager Equality, Diversity and Inclusion (EDI) Manager HR Manager or HR Business Partner Healthcare Professional Social Care Professional Nurse or Caregiver Medical or Allied Health Professional Diversity and Inclusion (D&I) Consultant Employee Relations Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Do you want to become a professional sketch artist and want to show the world your creativity? Our Professional Diploma in Sketch Drawing has everything you will need to learn sketch drawing from the scratch. You will be introduced with different types of techniques to develop new skills that can be used for the purpose of drawing new things. You will start with the pencil drawing and will be able to acquire professional tips. You will advance with learning the qualities that can be seen within a good artist. By knowing this, you will be able to develop those qualities within you and ultimately become a professional drawing artist. Moreover, our course will provide you step by step guideline of becoming a successful sketch drawing artist in no time. Course Highlights Professional Diploma in Sketch Drawing is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Sketch Drawing into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Sketch Drawing Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Sketch Drawing is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Sketch Drawing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Starting With Pencil Drawing and the Great Tips 00:30:00 A Good Drawing Artist and the Qualities 00:30:00 How to Become a Professional Drawing Artist 00:30:00 Drawing Artist 00:30:00 Different Techniques Used by Drawing Artist 00:30:00 Reference Book Pencil Sketching 00:00:00 Mock Exam Mock Exam- Professional Diploma in Sketch Drawing 00:20:00 Final Exam Final Exam- Professional Diploma in Sketch Drawing 00:20:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This Professional Psychotherapy Training course will help you gain advanced therapeutic techniques, practical experience and a deep understanding of human behaviour, equipping you to embark on a fulfilling career as a skilled psychotherapist. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Learn what is psychotherapy and gain knowledge about its history Understand the difference between psychology, counselling, and psychotherapy Know where psychotherapists work and how to start a psychotherapy practice Discover the relationship between short-term and long-term therapy Understand what exactly the first psychotherapy session entails Understand who can benefit from psychotherapy Gain knowledge about the therapeutic relationship Learn how to practice psychotherapy with children, individuals, and in a group Identify your potential clients in psychotherapy Recognise different types of psychotherapy, unconscious processes, defence mechanisms, humanistic approaches etc. Understand the relevance of internet-based therapy vs online psychotherapy Why Professional Psychotherapy Training Course right for you? This professional psychotherapy training course is beneficial for both practising professionals looking to brush up on their existing counselling skills and for people keen on enhancing their counselling skills at home to understand methods and techniques to keep people happy, safe, and sound. This extensive online course will give you a clear understanding of psychology, counselling, and psychotherapy. You will learn how to treat people with mental health problems or emotional issues, types of psychotherapy, and steps to diagnose an individual's feelings, thoughts, behaviours, and moods. Around 13% of the global population suffers from mental health issues such as depression, anxiety, strained relationships, and other issues. Others want assistance in dealing with a life-threatening illness, losing weight, or quitting smoking. While the rest of them are dealing with relationship problems, job loss, a loved one's death, stress, substance misuse, or other concerns. With so many concerns, the world is in pressing need of a number of psychologists to assist individuals in overcoming mental health issues, and you can most certainly be one of them by enrolling in this comprehensive course. Upon successful completion of this professional psychotherapy training course, you will be able to exercise and use a wide range of counselling ways to address a range of emotional, social, or mental health difficulties that your client may be suffering from. This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Professional Psychotherapy Training Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction to the course About the Instructor About the Course Understanding Psychotherapy What is Psychotherapy A Short Historical Introduction Psychology, Counselling & Psychotherapy Where Do Psychotherapists Work Starting Psychotherapy Practice Who Can Benefit from Psychotherapy Short-Term Vs Long-Term Therapy Therapeutic Relationship What Does the First Psychotherapy Session Involve? Your Potential Clients in Therapy Psychotherapy for Children Individual and Group Sessions Family Therapy Different Types of Psychotherapy Psychodynamic Approach Unconscious Processes (The Unconscious Mind) Defense Mechanisms Humanistic Approach Cognitive Behavioural Approach (CBT) Internet Based Therapy Face-to-face Vs 'Online' Psychotherapy How to Become an 'Online Psychotherapist' Thank You and Good Bye! Who should take this course? This professional psychotherapy training course is primarily aimed at: Counsellor Therapist Practising Psychologist Aspiring Psychologis Students of Psychology This course will provide you with the necessary skills and professional competence to counsel and provide psychotherapy to persons suffering from mental health concerns, whether you are new to the area of counselling or a professional wishing to advance your career. However, this training is not limited to a specific profession or field of practice. It may also be useful to a broader audience of persons interested in learning more about psychotherapy. Entry Requirements There are no academic entry requirements for this professional psychotherapy training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This professional psychotherapy training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

The CILT(UK) Level 6 Advanced Diploma in Logistics and Transport qualification provides the strategic management skills and tactical insight necessary for professional and business development in the logistics and transport industry. It bridges the gap between the undergraduate CILT(UK) Level 5 Professional Diploma in Logistics and Transport and the postgraduate standard of a Master’s degree.

Interact with people to earn good reputation as a Receptionist Do you feel you can have a career as an Office admin or a receptionist? Then what are you waiting for! This course was made for you. The Professional Receptionist Skills Diploma will teach you how to serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. For any company, you need a person to greet clients or customers. A good receptionist helps make a good impression about the company and can enhance the reputation of the company. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls and setting appointments. Professional Receptionist Skills Diploma comprises of units designed to improve your social skills and help you interact better with customers or clients. So what are you waiting for, get the course now! Course Highlights Professional Receptionist Skills Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Receptionist Skills Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Receptionist Skills Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Receptionist Skills Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Receptionist Skills Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Professional Receptionist Skills Diploma - Updated Version Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00 Business Environment 00:16:00 Microsoft Excel Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:28:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Apply Text Formats 00:16:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:08:00 Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:09:00 Configure Headers and Footers 00:07:00 Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:06:00 Professional Receptionist Skills Diploma - Old Version Module 1: Receptionist Receptionist FREE 00:30:00 Importance of Receptionist FREE 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 01:00:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Interpersonal Skills Development Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Certified Microsoft PowerPoint for Beginners - Activities 00:00:00 Mock Exam Mock Exam- Professional Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Skills Diploma 00:30:00