Start a transformative journey with our 'Management & Leadership Diploma,' a comprehensive course designed to illuminate the nuanced difference between leadership and management. We delve into diverse leadership styles, from the charismatic approach of transformational leadership to the decisive autocratic and participative democratic leadership styles. Navigating through essential modules like talent management, succession planning, and business process management, learners acquire a profound understanding of the multifaceted realm of leadership. This course is not just about theories; it's a dynamic exploration of leadership skills, emphasizing the importance of effective communication, negotiation techniques, and the ability to manage change, conflict, and crises. Learning Outcomes of Management & Leadership Diploma: Distinguish Leadership Styles: Understand the distinctive traits of transformational leadership, autocratic leadership, and democratic leadership, enhancing your ability to adapt to various organizational needs. Team Development Mastery: Acquire the skills to foster a high-performing team, exploring talent management, succession planning, and business process management. Communication and Negotiation Proficiency: Hone your communication skills and negotiation techniques, crucial for effective leadership in today's dynamic business environment. Change and Crisis Management Competence: Develop a strategic mindset for managing change, conflicts, and crises, ensuring organizational resilience and adaptability. Strategic Risk Management: Explore the intricacies of risk management, safeguarding your organization against potential threats and uncertainties. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Who is this Management & Leadership Diploma course for? Aspiring Leaders and Managers Professionals Seeking Management Skills Enhancement Team Leaders and Supervisors Entrepreneurs and Small Business Owners Individuals Transitioning to Leadership Roles Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path Development Specialist: £40,000 - £60,000 per annum Talent Manager: £45,000 - £70,000 per annum Business Process Manager: £50,000 - £80,000 per annum Communication and PR Director: £60,000 - £90,000 per annum Risk Management Consultant: £55,000 - £75,000 per annum Course Content Management & Leadership Diploma Module 01. Understanding Management and Leadership Module 02. Improving Management and Leadership Performance Module 03. Developing a High-Performing Team Module 04. Motivating Employees Module 05. Talent Management Module 06. Succession Planning Module 07. Business Process Management Module 08. Communication Skills Module 09. Negotiation Techniques Module 10. Managing Meetings and Giving Feedback
This highly practical and unique course will take you through a defined process to help make your recruitment as efficient and as effective as possible. Ways of identifying the behavioural competencies required to be successful in the role are explored so that you can draw up accurate job descriptions and profiles to define your ideal candidate. The course then investigates through online and offline options for attracting and sourcing candidates.
Recruitment Consultant: Recruitment Consultant Course Do you want to start a career in recruitment, or do you want to advance your recruitment skills? Then this Recruitment Consultant course will help you get one step closer to your professional goals by developing your recruitment skills and knowledge for a rewarding career. Acquire the recruitment skills and credentials that employers value. This Recruitment Consultant course will teach you the theory of effective recruitment practice and provide you with the necessary skills, confidence, and competence to help you succeed in the recruitment industry. You will gain a thorough understanding of the core competencies needed to propel a successful recruitment career. With this Recruitment Consultant course, you can expand your knowledge and develop the skills you need to succeed as a professional in any workplace. The Recruitment Consultant course is ideal for those who want to be the best in their fields. The course is designed to build your professional skill set and enable you to do the best job possible. Special Offers of this Recruitment Consultant Course This Recruitment Consultant Course includes a FREE PDF Certificate. Lifetime access to this Recruitment Consultant Course Instant access to this Recruitment Consultant Course Get FREE Tutor Support from Monday to Friday in this Recruitment Consultant Course Courses are included in this Recruitment Consultant Bundle Course Course 01: Recruitment Consultant Diploma Course 02: Workplace First Aid Training Course 03: HR and Payroll Management Course Other Benefits of This Recruitment Consultant Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Recruitment Consultant: Recruitment Consultant Course] Recruitment Consultant: Recruitment Consultant Course Industry Experts Designed this Recruitment Consultant Course into 13 detailed modules. Course Curriculum of Recruitment Consultant Diploma Module 01: Introduction to Recruitment Module 02: Recruitment Industry: At a Glance Module 03: Recruitment: Legal Procedures in the UK Module 04: Sales & Marketing Strategies for Recruiters Module 05: Recruitment and Selection Module 06: Relevant Key Performance Indicators Module 07: Attracting Candidates for Recruitment Module 08: Managing Candidates Module 09: Interview Processes for the Candidate Module 10: Obtaining Client Module 11: Client Strategy Module 12: Managing Clients Module 13: How to Start and Run a Recruiting Service Effectively Assessment Method of Recruitment Consultant Course After completing each module of the Recruitment Consultant Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Recruitment Consultant Course After completing the MCQ/Assignment assessment for this Recruitment Consultant Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Recruitment Consultant: Recruitment Consultant Course This Recruitment Consultant Course is suitable for people who want to start a new career in human resources or recruitment, as well as those who want to improve their skills and advance their career in HR management. Requirements Recruitment Consultant: Recruitment Consultant Course Students who intend to enrol in this Recruitment Consultant course must meet the following requirements: Recruitment Consultant: Good command of the English language Recruitment Consultant: Must be vivacious and self-driven Recruitment Consultant: Basic computer knowledge Recruitment Consultant: A minimum of 16 years of age is required Career path Recruitment Consultant: Recruitment Consultant Course This Recruitment Consultant Course is a valuable qualification to have and would be useful for any profession or career in any industry. Certificates Certificate of completion Digital certificate - Included
Are you looking forward to Change Management Training, the most demanding skills, for the ongoing year and beyond? Then you are in the perfect place. Let's explore! ***Get 2 FREE CPD accredited courses along with change management course*** Change management courses delve into the psychology and science of change and how we can deal with it. Change is everywhere, whether we like it or not, but change is hard to accept and accept easily. This is as true for leadership as it is for everyone else. That's where change management course's distinctive contributions are found. Courses you'll get- Course 01: Change Management Course 02: Time Management Skills Course 03: Office Skills Change Management course Basic Learning Outcomes: Recognise the necessity of Change Management and how people react to it Create a system that corresponds to it, so they can make educated judgments Develop your strategic thinking successfully put change into action by Change Management Recognise how we are affected by change and how we react to it Study the science and psychology of transformation Learn about an effective and sustainable transformation model and its many steps based on this information Discover some of the science that underlies our behavior and thought processes Reduce risk factors and learn stress management techniques Key Highlights for Change Management Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Covers to Explore Multiple Job Positions You have the peace of mind that Change Management course provides the top of the range content in the market. So, stand out in the job market by completing Change Management course. Curriculum Breakdown: Curriculum of Change Management course: Module 01: Change Management Module 02: Change and the Individual Module 03: Change and the Organisation Module 04: Communication and Stakeholder Engagement Module 05: Human Resource Management Module 06: Crisis Management Module 07: Conflict Management Module 08: Attention Management Module 09: Performance Management Module 10: Project Management Module 11: Risk Assessment and Management Module 12: Stress Management Along with 17 more Modules of gift courses. Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available Get CPD accredited certificate and add it to your resume to impress your employers. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Change Management course highly recommended for- Those in-charge of any organisation, institution, or establishment Students studying leadership and management Everyone else who is interested in learning more about the science of change Management. Requirements Students seeking to enrol for Along with the change Management course should meet the following requirements- Basic knowledge of English Language, which you have already. Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable internet/data connection for your devices. Career path After completing Change Management course, you can explore trendy and in-demand jobs, such as- Change Management Specialist Change Manager Management Consultant Human Resource Management Change Consultant Organisational Change Management Consultant Regulatory Change Project Manager Explore each of the roles available and how you can start your career in Along with Change Management course. Certificates 3 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Gain a solid foundation in financial management with our comprehensive Accounting and Finance Level 1 & 2 course. Explore key concepts and principles essential for success in accounting and finance. Develop valuable skills and knowledge applicable across various industries, and emerge with the expertise to confidently navigate financial challenges and make informed decisions.
OTHM Level 7 Diploma in Strategic Management and Leadership online course is to develop strategic management and leadership skills for managers who have the authority and personal attributes to translate organisational strategy into effective operational performance.
Power electronics is the beating heart behind modern electrical systems, from electric vehicles to renewable energy grids. This course dives into the essential concepts that drive the conversion and control of electrical power using solid-state electronics. Whether you're fascinated by inverters, rectifiers, or converters, this course will help demystify the magic that keeps today’s energy systems running smoothly. No waffling or fluff—just straight-to-the-point content that explains the “how” and “why” behind each component and circuit. Designed with clarity and purpose, the content is perfect for learners aiming to sharpen their understanding of power electronic systems without digging through pages of jargon. You’ll get clear, structured explanations of switching devices, modulation techniques, control strategies, and more—all framed within the context of modern electrical engineering. If you've ever wondered what goes on behind the scenes in power supply systems, this course will connect the dots in a no-nonsense, straight-talking format. Why People Love And Enrol The Power Electronics for Electrical Engineering Course From One Education Eligibility for a CPD -accredited certificate on successful completion of course Learning materials of our course contains engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the course materials for 12 months Full Tutor support on weekdays (Monday - Friday) This masterclass Power Electronics for Electrical Engineering online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our Power Electronics for Electrical Engineering is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the Power Electronics for Electrical Engineering course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and enrol in our course and take control of your career! Course Curriculum: Here is a curriculum breakdown of the course: ***Power Electronics for Electrical Engineering*** Unit 1- Introduction to Power Electronics Components Module 1- Introduction to Power Electronics Module 2- Uncontrolled Switches Module 3- What is the Benefit of Diode Module 4- Semi-Controlled Switches Part 1 Module 5- Semi-Controlled Switches Part 2 Module 6- Semi-Controlled Switches Part 3 Module 7- What is the Benefit of Thyristor Module 8- Fully Controlled Switches Part 1 Module 9- Fully Controlled Switches Part 2 Module 10- Fully Controlled Switches Part 3 Unit 2- Fundamentals of Rectifier Circuits Module 1- Overview on Rectifiers Module 2- Rectifier Definition Module 3- Half Wave Uncontrolled Rectifier with R Load Module 4- Example on Half Wave Uncontrolled Rectifier with R Load Part 1 Module 5- Example on Half Wave Uncontrolled Rectifier with R Load Part 2 Module 6- Half Wave Uncontrolled Rectifier with RL Load Module 7- Derivation of the Discontinuous Current in R-L Load Module 8- Freewheeling Diode (Commutation Diode) Module 9- Half Wave R-L Load with FWD Module 10- Difference Between Continuous and Discontinuous Mode in RL Load Module 11- Half Wave RL Load with FWD Continuous Mode Module 12- Example on Half Wave Rectifier with FWD Module 13- Bridge Full Wave Uncontrolled Rectifier Part 1 Module 14- Bridge Full Wave Uncontrolled Rectifier Part 2 Module 15- Quick Revision on Bridge Full Wave Uncontrolled Rectifier Module 16- Firing Angle Module 17- Half Wave Controlled Rectifier R Load Module 18- Half Wave Controlled Rectifier R-L Load Module 19- Half Controlled R-L Load with FWD Module 20- Example 1 Module 21- Example 2 Module 22- Example 3 Module 23- Example 4 Module 24- Example 5 Module 25- Fully Controlled Bridge Rectifier Part 1 Module 26- Fully Controlled Bridge Rectifier Part 2 Module 27- Quick Revision on Bridge Full Wave Controlled Rectifier Module 28- Example 6 Module 29- Half Controlled Bridge Rectifier Module 30- Half Controlled Bridge Rectifier with FWD Module 31- Example 7 Module 32- Example 8 Module 33- Performance Parameters Module 34- Power Factor Unit 3- Fundamentals of AC Choppers Module 1- Introduction to AC Choppers Module 2- Definition of AC Choppers Module 3- Switching Techniques in AC Choppers Module 4- Applications on AC Choppers Module 5- Types of AC Choppers Module 6- AC Chopper with R Load Module 7- Example 1 on AC Chopper with R Load Module 8- Example 2 on AC Chopper with R Load Module 9- AC Chopper with L Load Part 1 Module 10- AC Chopper with L Load Part 2 Module 11- Example on AC Chopper with L Load Module 12- AC Chopper with RL Series Load Module 13- Example on AC Chopper with RL Series Load Module 14- AC Chopper with RL Parallel Load Module 15- Example on AC Chopper with RL Parallel Load Module 16- AC Chopper with Pure Capacitive Load Module 17- Example on AC Chopper with Pure Capacitive Load Module 18- AC Chopper Loaded by Heavy Rectifier Module 19- AC Chopper Loaded by an AC Motor with Sinusoidal Back Emf Module 20- Example on AC Chopper Loaded by an AC Motor with Sinusoidal Back Emf Module 21- Integral Cycle Control Module 22- Example on Integral Cycle Control Unit 4- Fundamentals of DC Choppers Module 1- Introduction to DC Choppers Module 2- Definition and Application of DC Choppers Module 3- Step down DC Chopper with R Load Module 4- Example on Step Dwon DC Chopper with R Load Module 5- Generation of Duty Cycle Module 6- Switching Techniques Module 7- Step Down DC Chopper with RLE Load Part 1 Module 8- Step Down DC Chopper with RLE Load Part 2 Module 9- Example 1 on Step Down DC Chopper with RLE Load Module 10- Example 2 on Step Down DC Chopper with RLE Load Module 11- Step Up DC Chopper with R or RL Load Module 12- Step Up DC Chopper with RE Load Module 13- Example on Step Up DC Chopper with RE Load Module 14- Buck Regulator Part 1 Module 15- Buck Regulator Part 2 Module 16- Example on Buck Regulator Module 17- Boost Regulator Module 18- Example on Boost Regulator Module 19- Buck Boost Converter Module 20- Example on Buck-Boost Converter Unit 5- Fundamentals of Inverters Module 1- Introduction to Inverters Module 2- Definition of Inverters Module 3- Importance and Applications of Inverters Module 4- Single Phase Half Bridge R-Load Module 5- Single Phase Half Bridge RL- Load Module 6- Performance Parameters of an Inverter Module 7- Example on Single Phase Half Bridge Module 8- Single Phase Bridge Inverter R- Load Module 9- Single Phase Bridge Inverter RL- Load Module 10- Example on Single Phase Bridge Inverter Module 11- Three Phase Inverters and Obtaining the Line Voltages Module 12- Threee Phase Inverters and Obtaining The Phase Voltages Module 13- Example on Three Phase Inverters Module 14- Single Pulse Width Modulation Module 15- Multiple Pulse Width Modulation Module 16- Example on Multiple Pulse Width Modulation Module 17- Sinusoidal Pulse Width Modulation Module 18- Industrial Inverter Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Power Electronics for Electrical Engineering training course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information. Study the Power Electronics for Electrical Engineering course today and increase your professional skillset from the comfort of your home! Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol this course without any hesitation. Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace. All students must have a passion for learning and literacy, as well as being over the age of 16. Career path Studying the course is designed to help you get the job of your dreams, or even that promotion you've been waiting for a long time. Learn the essential skills and knowledge you need to exceed in your professional life with the help & guidance from our course.
Description: Project management is the bread and butter of any business. It is a necessary aspect in order to ensure smooth running of the business. This Advanced Project Management Training Course course will help you go through some techniques that will develop your skill set. The target of the course is to develop your critical thinking in order to ensure you choose the correct team for a project. It will help your team become a high functioning unit, communicate across multiple levels, develop strategies to handle problematic members and so much more. So if you want to become a successful project manager, get this course. Learning Outcomes: Think thoroughly when selecting a project team Create the best of an assigned team Assist team switch on to different stages to be a high-functioning unit Boost productivity at team meetings Give rewards and inspire your team Enhance and apply a communication plan Have regular communications with sponsors and executives more positively Recognise plans to deal with problem with team members Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Advanced Project Management Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Advanced Project Management Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Advanced Project Management Training Course - Updated Version Introduction to Project Management 00:23:00 PMBOK and PMI 00:15:00 Global Project Management 00:40:00 Project Life Cycle 00:30:00 Time Management 00:41:00 Quality Management 00:22:00 Effective Planning & Scheduling 00:47:00 Human Resource Management 00:18:00 Performance Management 00:19:00 Talent Management 00:19:00 Organising Meeting and Conferences 00:29:00 Managing Resources 00:19:00 Change Management 00:24:00 Business Resilience and Crisis Management 00:18:00 Conflict Management 00:16:00 Stress Management 00:17:00 Communication Skills 00:26:00 Procurement & Purchasing Management 00:22:00 Risk Management 00:25:00 Advanced Project Management Training Course - Old Version Course Overview 00:05:00 Choosing the Project Team 01:00:00 Building a Winning Team 00:30:00 Managing Team Meetings 00:30:00 Easy Ways to Reward Your Team 00:30:00 Developing a Communication Plan 00:30:00 Communicating with Sponsors and Executives 00:30:00 Dealing with Problem Team Members 00:30:00 Mock Exam Mock Exam- Advanced Project Management Training Course 00:20:00 Final Exam Final Exam- Advanced Project Management Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Bundle Course Course 01: Secretary : Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 1 Certificate in Well-being Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Level 2 Award in Job Search and Interview Skills ***Others Included of Medical Secretary & Receptionist Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Level 2 Award in Job Search and Interview Skills*** ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included