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In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Emotional Intelligence and Human Behaviour will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Emotional Intelligence and Human Behaviour will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Emotional Intelligence and Human Behaviour and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Emotional Intelligence and Human Behaviour is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Emotional Intelligence and Human Behaviour. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Emotional Intelligence and Human Behaviour will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Human Behaviour And Basic Psychological Process Human Behaviour And Basic Psychological Process 00:23:00 Module 02: Evolutionary Perspective Of Human Behaviour Evolutionary Perspective Of Human Behaviour 00:25:00 Module 03: Human Intelligence Human Intelligence 00:24:00 Module 04: Intelligence Test And Variations In Intelligence Intelligence Test And Variations In Intelligence 00:22:00 Module 05: Learning And Conditioning Learning And Conditioning 00:13:00 Module 06: Language And Communication Language And Communication 00:29:00 Module 07: Introduction To Emotion Introduction To Emotion 00:16:00 Module 08: Emotion Influences Cognition Emotion Influences Cognition 00:21:00 Module 09: Stress, Anger And Conflict Stress, Anger And Conflict 00:42:00 Module 10: Emotional Intelligence Emotional Intelligence 00:25:00 Module 11: Self-Leadership Self-Leadership 00:16:00 Module 12: Neuro-Linguistic Programming (NLP) Neuro-Linguistic Programming (NLP) 00:24:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Do you find yourself often dwelling on past mistakes or missed opportunities? Dive into 'Learn to Deal With Regret', a transformative journey that shines a light on mastering your emotions and reclaiming your peace of mind. Spanning ten enriching lessons, this course offers you a multitude of strategies to shift your focus from what's behind to what lies ahead. Whether it's rechannelling regret into positive parenting or understanding the hidden benefits of remorse, let's embark on a path that celebrates the lessons learned and gears you up for a regret-free future. Learning Outcomes Understand the fundamental techniques to manage feelings of regret effectively. Learn to redirect energy from past decisions to present opportunities. Gain insights into the positive aspects of regret and how it can benefit you. Acquire strategies to eliminate parenting remorse and boost your skills as a parent. Master techniques to move beyond regret, fostering a healthier emotional state. Why buy this Learn to Deal With Regret course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Learn to Deal With Regret there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Learn to Deal With Regret course for? Individuals struggling with past decisions and seeking peace. Parents aiming to harness past regrets to enhance parenting techniques. Those curious about the psychological aspects and positive sides of regret. Individuals in the quest for self-improvement and emotional mastery. Anyone looking to turn feelings of remorse into constructive actions. Prerequisites This Learn to Deal With Regret does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Learn to Deal With Regret was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Wellness Coach: £30,000 - £45,000 Mental Health Counsellor: £23,000 - £37,000 Life Coach: £28,000 - £50,000 Mindfulness Practitioner: £25,000 - £40,000 Parenting Consultant: £27,000 - £42,000 Personal Development Trainer: £29,000 - £47,000 Course Curriculum Learn to Deal With Regret Lesson 01: 4 Quick and Clever Tips to Handle Regret 00:03:00 Lesson 02: 4 Quick Changes in Your Life that will Take the Focus off Regret 00:03:00 Lesson 03: 4 Reasons Why You Shouldn't Regret Past Decisions 00:03:00 Lesson 04: 4 Steps Towards Dealing with Regret in a Healthy Way 00:03:00 Lesson 05: 5 Creative Ways to Handle Regret in Healthy Ways 00:03:00 Lesson 06: 5 Surefire Ways to Release Regret 00:03:00 Lesson 07: 5 Things You Can Do Today to Erase Parenting Regret 00:03:00 Lesson 08: 5 Ways to Change Regret into Positive Parenting Skills 00:03:00 Lesson 09: 8 Tips Guaranteed to Move You Past Regret 00:03:00 Lesson 10: 8 Ways Regret Can Actually Be Good for You 00:03:00

Understanding mental health is no longer a niche interest—it’s a vital part of modern healthcare. This Mental Health/Psychiatric Technician course offers a solid foundation in psychiatric theory and mental health support, exploring conditions such as schizophrenia, anxiety disorders, personality disorders, and more. With clear and structured learning, you’ll gain insight into the reasons behind mental illness, its varied presentations across age groups, and current treatment approaches. Whether you're interested in psychiatry, support roles, or the broader health and care sector, this course delivers key knowledge in an accessible format. Each module is designed to build your understanding—from the basics of mental health to specific psychiatric conditions and the legislation that shapes modern care. You’ll explore everything from child and adolescent disorders to adult cases, supported by focused study on stress, personality disorders, and therapeutic methods. This online course is ideal for anyone looking to deepen their knowledge of mental health support without the need for on-site attendance. With the demand for informed mental health professionals on the rise, this course offers an excellent starting point for those serious about building their understanding of psychiatric care. Key Features: CPD Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases In the Mental Health/Psychiatric Technician course, the modules collectively form a comprehensive foundation for understanding and addressing mental health challenges. From introducing the intricacies of mental health to exploring common disorders in various age groups, including children and adults, the curriculum delves into vital aspects like stress, anxiety, personality disorders, and schizophrenia. Equipping students with psychiatric training and treatment methods, the course ensures a well-rounded comprehension of mental health support. The inclusion of legislative aspects emphasizes ethical and legal considerations in the field. These modules are crucial for fostering compassionate, informed, and skilled mental health professionals capable of making a positive impact in diverse healthcare settings. Course Curriculum: Module 01: Introduction to Mental Health Module 02: Mental Health and Disorder Module 03: Psychiatry Training Module 04: Reasons and Outcomes of Psychiatric Disorder Module 05: Psychiatric Disorder in Children, Adolescents and Adults Module 06: Common Psychiatric Disorders Module 07: Stress and Anxiety Disorder Module 08: Personality Disorder Module 09: Schizophrenia Module 10: Treatment Methods Module 11: Providing Mental Health Support Module 12: Legislations about Mental Health Learning Outcomes: Demonstrate understanding of the basics of mental health concepts. Identify and categorize various mental health disorders and conditions. Apply psychiatric training principles in real-world scenarios. Analyze the reasons and potential outcomes of psychiatric disorders. Differentiate psychiatric disorders in children, adolescents, and adults. Implement treatment methods and provide effective mental health support. Accreditation All of our courses, including this Course are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to work in mental health settings. Those seeking knowledge on common psychiatric disorders and treatments. Professionals dealing with stress, anxiety, and personality disorders. Anyone interested in understanding legislation related to mental health. Requirements Learners do not require any prior knowledge or qualifications to enrol in this course. Career path Mental Health Nurse - £24K to 40K/year. Psychiatric Support Worker - £18K to 28K/year. Counsellor - £22K to 40K/year. Clinical Psychologist - £35K to 60K/year. Psychiatric Technician - £20K to 32K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Community Mental Health: Youth Work and Social Care course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Community Mental Health: Youth Work and Social Care course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease. Key Features of the Community Mental Health: Youth Work and Social Care Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life Coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of our Community Mental Health: Youth Work and Social Care course is as follows: ***Community Mental Health: Youth Work and Social Care*** Module 01: Overview of Mental Health Support Worker Module 02: Community Mental Health Teams (CMHTs) Module 03: The Participation of the Service User Module 04: Communication and its Relevance Module 05: Introduction to Health and Social Care Module 06: Rights and Responsibilities as a Health and Social Care Worker Module 07: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 08: Who Are the Youth Workers? Module 09: Youth Worker Role and Methods Module 10: Youth Work as a Career (Social Work) Module 11: Social Influences Module 12: Safeguarding Vulnerable Individuals Module 13: Social Work and Criminal Justice Module 14: Important Principles and Policies in Health and Social Care Work Module 15: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 16: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Accreditation All of our courses, including this Community Mental Health: Youth Work and Social Care course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Community Mental Health: Youth Work and Social Care course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Community Mental Health: Youth Work and Social Care course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Requirements Learners do not require any prior qualifications to enrol on this course. Please be noted: This course does not qualify you to work as a professional in this specific sector. Instead, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Unearth the past from the comfort of your home with our Archaeology Online Diploma Course — your gateway to exploring ancient civilisations, long-lost artefacts, and the silent stories buried beneath centuries of soil. Designed for the curious mind, this engaging online course walks you through the foundations of archaeological theory, historical timelines, excavation methodologies (in theory only, no mud required), and how to piece together the puzzle of human history using evidence left behind. Whether you're a history enthusiast, an aspiring researcher, or just someone with an eye for mystery and a soft spot for ancient ruins, this course is structured to suit all backgrounds. With easily digestible modules, insightful content, and flexible learning, it’s the ideal way to feed your fascination for the past — without dusting off a single stone. Study at your own pace and let your imagination dig a little deeper into the secrets of human civilisation. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Call Centre Module 02 : Traits of a Call Centre Agent Module 03 : Agent and Customer Relationship Module 04 : Telephone Etiquettes Module 05 : Communication Skills Module 06 : Scripts and Negotiation Techniques Module 07 : Managing Difficult Customers Module 08 : Call Centre Metrics and Benchmarking Module 09 : Call Centre Technology and Trends Learning Outcomes: Enhance your customer service abilities. Develop strong communication skills. Handle difficult customers with confidence. Understand call centre metrics and benchmarks. Stay updated with industry technology and trends. Acquire negotiation techniques for successful interactions. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Call Centre Agents Customer Service Representatives Entry-level Sales and Marketing Professionals Individuals looking to improve their communication skills Recent graduates seeking a career in customer service Anyone interested in the call centre industry Career path Call Centre Agent Customer Service Representative Telemarketing Executive Sales Support Specialist Complaints Handler Customer Relations Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

It requires a skilled professional to treat speech and language-related disorders. Therefore, before pursuing a career as a speech therapist, you have to equip yourself with some additional skills and abilities. The Level 3 Speech And Language Therapy course is the perfect place to develop additional expertise. The Level 3 Speech And Language Therapy course aims to give you an in-depth understanding of speech and language therapy. In this course, you will get introduced to the science and anatomy of speech. The easy-to-follow modules will educate you on the characteristics of speech. In addition, you will learn about the various speech-related disorders seen in adults and children. By the end of the course, you will gain the ability to support children with SL issues. This comprehensive Level 3 Speech And Language Therapy course will help you develop your knowledge and also provide you with a valuable certificate. This certificate will help you pursue a brilliant career in the related fields. Learning Objectives Learn the core concept of speech therapy Understand the science and anatomy of speech Familiarise yourself with the characteristics of speech Enrich your knowledge of speech and language disorders seen both in children and adults Develop the knowledge and skills to support children with SL difficulties Who is this Course for? This Level 3 Speech And Language Therapy course is ideal for aspiring speech therapists or those who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of speech and language therapy principles or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy, and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the Level 3 Speech And Language Therapy course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career Path Upon successfully completing the Level 3 Speech And Language Therapy course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Speech Therapist SEN Teacher SEN Teaching Assistant Course Curriculum Module 01: An Overview of Speech Therapy An Overview of Speech Therapy 00:11:00 Module 02: The Science of Speech The Science of Speech 00:17:00 Module 03: The Anatomy of Speech The Anatomy of Speech 01:00:00 Module 04: Characteristic of Speech: Linguistic Discipline Characteristics of Speech Linguistic Disciplines 00:24:00 Module 05: Literacy and Language Development Literacy and Language Development 00:22:00 Module 06: Child Speech & Language Disorders Child Speech & Language Disorders 00:32:00 Module 07: Adult Speech & Language Disorders Adult Speech & Language Disorders 00:29:00 Module 08: How to Help a Child with SL Difficulties How to Help a Child with SL Difficulties 00:25:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Personal Development Training course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Personal Development Training course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Personal Development Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Personal Development Training course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Personal Development Training course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Personal Development Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction Introduction 00:05:00 Module 01: What's Your Self Image and How It Affects Your Self Esteem What's Your Self Image and How It Affects Your Self Esteem 00:03:00 The Meaning of Self-Image 00:04:00 Accepting Yourself for Who You Are 00:04:00 Ways to Change Your Self Image 00:06:00 How Your Self Image Affects You Emotionally 00:04:00 How Your Identity and Self Esteem Are Linked 00:04:00 Module 02: What Roadblocks Do You Put in Your Way? What Roadblocks Do You Put in Your Way? 00:03:00 Comparing Yourself to Others as a Roadblock 00:04:00 Using Self Talk as a Roadblock 00:04:00 Using Fear as a Roadblock 00:03:00 Using Procrastination as a Roadblock 00:04:00 Having Self Limiting Beliefs 00:04:00 Module 03: Causes for Low Self Esteem Causes for Low Self Esteem 00:03:00 Sources for low self-esteem 00:04:00 How Bullying Can Affect Your Self Esteem 00:03:00 How Your Parents Can Affect Your Self Esteem 00:04:00 How Trauma Can Affect Your Self Esteem? 00:05:00 How Society and the Media Can Affect Your Self Esteem 00:03:00 Module 04: Using Psychology/Self Help to Form Empowering Beliefs Using Psychology/Self Help to Form Empowering Beliefs 00:04:00 Ways to remove negative thoughts from your subconscious mind 00:03:00 Transactional Analysis-The Masks we wear 00:03:00 Affirmations 00:03:00 Steps to Overcome limiting beliefs learn in childhood 00:05:00 Learn to understand your potential 00:04:00 Module 05: Changing Your Mindset to Overcome Limiting Beliefs Changing Your Mindset to Overcome Limiting Beliefs 00:06:00 Proven Mindset hacks to overcome limiting beliefs 00:05:00 Ways to cultivate a more positive mindset 00:03:00 Ways to change your mindset and attitude 00:04:00 Ways to change your mindset for success 00:04:00 Ways to Change your mindset 00:04:00 Module 06: Believe in yourself Believe in yourself 00:04:00 Think About Your Past Successes 00:04:00 Learn to Trust Yourself 00:04:00 Let yourself off the hook 00:04:00 Have a Positive Attitude 00:03:00 Let a Life Coach Help You 00:03:00 Conclusion Review of Course 00:05:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The success and failure of an organization, company, or products depend on customers' satisfaction. Learn how to gratify your consumers providing the best support through our Customer Care Training course. The precise contents of the course enable you to learn a board range of skills, competencies, and knowledge that may assist to bring the utmost success for your career as well as organization growth. The course will clearly explain the responsibilities of your role. Following that, it guides you how to communicate with customers confidently, manage them, listen to their problems, and provide an ultimate solution to satisfy them. Moreover, it teaches you how to enhance your time management ability, greeting efficiency, caring activity profoundly. Overall, it teaches you all the relevant aspects of customer care so that you can kick-start your career in this role in a sound-bite. Who is this course for? Customer Care Training is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Customer Care Training is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Overview Customer Care Promo FREE 00:02:00 Introductory video 00:01:00 Lesson Two: Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three: Meet and Greet Meet and Greet 00:03:00 Lesson Four: Equality and Diversity Equality and Diversity 00:07:00 Lesson Five: Telephone Skills Developing Your Telephone Skills 00:12:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:18:00 Lesson Seven: Complaints Dealing with Complaints 00:11:00 Lesson Eight: Conclusion Conclusion 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Description: If talking about success in business then negotiation is the key to it. Negotiation is a must in every individual's life whether with landlords, car sellers or family. This course is designed for people who are willing to enhance their negotiation skills. This course will teach you about the different negotiation strategies. This course will also help you enhance your negotiation skills and abilities. It will also guide you to build positive relationships with the other end of the table. Who is the course for? This course is designed for people who are willing to develop negotiation skills within themselves. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Negotiation Essentials How to Negotiate With Your Landlord About Problems 00:30:00 How to Negotiate With Your Family Members, and Keep the Peace 00:30:00 What is Involved When A Labor Negotiation Takes Place? 01:00:00 What is involved when negotiating a car lease? 01:00:00 What is involved when negotiating a car purchase? 01:00:00 What is involved when negotiating a real estate purchase? 01:00:00 How to use Negotiating Skills 01:00:00 How to practice negotiating skills 00:30:00 How to put your negotiating skills to work for your business 01:00:00 How to find negotiating skills that you can really use 00:30:00 How to make negotiating a habit 00:15:00 How to avoid negotiating too much 00:30:00 How you use words when negotiating 00:15:00 How to use body language when negotiating contracts 00:30:00 How to use eye contact when negotiating sales 01:00:00 How to ask for a raise, negotiation for your career 00:30:00 How to ask for better benefits, how to negotiate 00:30:00 What is the art of negotiating 01:00:00 How to negotiate your way out of paying your bill all at one time 00:30:00 How to avoid raising your voice when negotiating a problem 00:15:00 How to be a leader with better negotiation skills 00:30:00 Three methods of getting someone to do what you want S10 02:00:00 Three Methods of avoiding a conflict while negotiating 00:30:00 Three Methods of avoiding a fight with your co-workers with negotiation skills 00:30:00 Three methods of getting someone to do what you want with the negotiation skills 01:00:00 How to realize your own negotiation skills and put them to work in your career 00:30:00 What is the top three negotiation skills needed by managers? 01:00:00 How to negotiate when trading in a car 00:30:00 How to negotiate with your boss, about anything 01:00:00 How to negotiate with your creditor about debts 00:15:00 How to negotiate when opening a new investment account 00:15:00 Mock Exam Mock Exam- Negotiation Essentials 00:20:00 Final Exam Final Exam- Negotiation Essentials 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Prosper in life through Spiritual Development Who is spiritual development for? Well, the question should be, who is it not for. If you are having rage fits, unable to find happiness or depressed, want to live a peaceful and relaxed life; then this is the course for you. The spiritual development combines ideas of meditation and mantras in order to focus the mind. In this course, you will be able to sharpen your mind by learning more about spiritual development. You will be initially introduced to spiritual mantra and learn to find the correct mantras for you. Furthermore, you will learn about different breathing techniques and how to tune into your own brain. All of these will help your mind to be able to focus and change your life for the better and help people with conditions such as ADHD. Through this course you need to be able to get a deep understanding and build up of your interests, convictions, ethics, measures, values and much more in order to truly develop your spirits. So instead of delaying you should definitely get this course now, and get cracking. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Spiritual and Mental Development Introduction 00:15:00 Understanding your Mental and Physical Mind to Development of Self Spiritual 00:30:00 Spiritual Acceleration Mental Learning in Physical Self Development 00:15:00 Physical Acceleration Mental Learning in Spiritual Self Development 00:30:00 Self Development through Speed Learning in Mental Physical and Spiritual Awakenings 00:30:00 Motivation Self Development Techniques for Mental Physical and Spiritual States 01:00:00 Self Development in Improving Mental Physical and Spiritual High Court 00:30:00 Growing in Mental Physical Spiritual through Self Development 00:30:00 Relationships in Self Development of Mental Physical and Spiritual States 00:30:00 Planning your Future in Mental Physical and Spiritual Self Development 01:00:00 Benefiting from Subliminal Mental Physical and Spiritual Self Development 00:30:00 Benefiting from Mind Attitude Fleshly and Spiritual Aplomb Development 00:30:00 Innate Mental Physical and Spiritual Self Development Intimate Positive self-image in Personality Physical and Glorified Inner strength Development 01:00:00 Self Development Tactics in Mental Physical and Spiritual Subliminal Training 01:00:00 Concentrating on Self Development of Mental Physical and Spiritual Improvement 00:30:00 Suggestology in Self Development of Spiritual Mental and Physical States 00:30:00 Optimism Strengths in Self Development of Mental Spiritual and Physical States 00:15:00 Self Development of Awareness in Mental Spiritual and Physical Learning 01:00:00 Routine Self Development in Mental Spiritual and Physical Recovery 00:30:00 Viewpoints in Mental Spiritual and Physical Self Development 00:15:00 Breaking Down Mental Spiritual and Physical Self Development 00:15:00 Logic in Mental Spiritual and Physical Self Development 00:15:00 Aspects in Mental Spiritual and Physical Self Development 00:15:00 Emotions in Development Mental Spiritual and Physical Self 00:15:00 Self Development of Mental Spiritual and Physical Meditation 00:15:00 Development of Mental Untainted and Physical Self 00:15:00 Battle Common Problems in Mental Spiritual and Physical Self Development 00:30:00 Exploring the Past in Mental Spiritual and Physical Self Development 00:15:00 Reducing Stress in Mental Spiritual and Physical Self Development 01:00:00 Reviewing You in Mental Spiritual and Physical Self Development 00:15:00 Discovering Humanity in Mental Spiritual and Physical Self Development 01:00:00 Self-Headway Tactics in Mind Physical and Spiritual 00:15:00 Mental Structures in Physical and Spiritual Self Development 00:30:00 Mental Spiritual and Physical Self Development Processes 00:15:00 Unzipping the Subliminal in Mental Spiritual and Physical Self Development 00:15:00 Beneficial of Positive Mental Spiritual and Physical Self Development 00:30:00 Success in Mental Spiritual and Physical Self Development 00:15:00 Abolishing the Master of Failure in Mental Spiritual and Physical Self Development 00:15:00 Suggestions in Mental Spiritual and Physical Self Development Suggestions 00:15:00 Hypnosis in Mental Spiritual and Physical Self Development 00:15:00 Thinking Processes in Mental Spiritual and Physical Self Development 00:15:00 Mental Power in Spiritual and Physical Self Development 00:15:00 Optimising your Power to Mental Spiritual and Physical Self Development 00:30:00 Diaries of the Mind in Mental Spiritual and Physical Self Development 00:15:00 Persuading Resources in Mental Spiritual and Physical Self Development 00:15:00 Building Inner Strengths in Mental Spiritual and Physical Self Development 00:15:00 Reforming your Mental Spiritual and Physical Self through Development 00:15:00 Brain Enhancers in Mental Spiritual and Physical Self Development 00:30:00 Innate Relaxation Control to Mental Spiritual and Physical Self Development 00:15:00 Enhancing Techniques in Mental Spiritual and Physical Self Development 00:15:00 Holistic Training in Mental Spiritual and Physical Self Development 00:30:00 Commonsense Practices in Mental Spiritual and Physical Self Development 00:15:00 Conclusion 00:15:00 Spiritual Mantras Spiritual Mantra Basics 00:30:00 Find The Correct Mantra For What You Are Trying To Achieve 00:30:00 Learn To Breathe Correctly While Reciting 00:30:00 How To Tune Your Own Brain 00:15:00 Allow Your Thoughts To Come And Go 01:00:00 Use Mantras To Focus Your Mind And Change Your Life 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Spiritual Development Complete Course 00:30:00 Final Exam Final Exam- Spiritual Development Complete Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00