5147 Courses delivered On Demand

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

This comprehensive course is a unique introduction to how a good Personality works as a great tool in making you a successful, happier and dynamic person. With this course, you will learn to adopt the right mindset needed to achieve success at both professional as well as personal areas of life. You will also develop interpersonal communication skills and promote your personal appearance. Discover the underpinning factors that contribute to your success, including the things that barriers to it. In addition to all of that, get a deeper understanding of the top-rated leadership skills that separate great leaders from the average ones. In just 120 Minutes, you will: Improve your performance level and become an effective communicator Be able to build and develop relationships and enhance your confidence level Create a good impression about yourself on others Recognize your hidden capabilities and tap your strengths Identify and overcome the barriers to your succeed Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. This qualification is ideal for: Managers Team Leaders Office Executives Office Administrators Employees Businesspeople Secretaries Receptionists Course Content Personality Training Course Overview 00:05:00 Managing Your First Impression 00:30:00 Interpersonal Communication Skills 00:15:00 Speaking with Impact 00:10:00 Maintaining Your Impression 00:05:00 Three Leadership Skills to Start Mastering Right Now 00:15:00 Mock Exam Mock Exam - Personality Training 00:20:00 Final Exam Final Exam - Personality Training 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Give a compliment to your career and take it to the next level. This High-income Skill Training including Sales, Digital Marketing, Project Management & IT bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this High-income Skill Training including Sales, Digital Marketing, Project Management & IT bundle will help you stay ahead of the pack. Throughout the High-income Skill Training including Sales, Digital Marketing, Project Management & IT programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this High-income Skill Training including Sales, Digital Marketing, Project Management & IT course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This High-income Skill Training including Sales, Digital Marketing, Project Management & IT Bundle Consists of the following Premium courses: Course 01: Sales and Marketing Skills Level 3 Course 02: Digital Marketing Course 03: Digital Marketing - Growth Hacking Techniques Course 04: Social Media Strategist Training Course 05: Disruptive Innovation for Business Course 06: Customer Relationship Management Course 07: Influencing and Negotiating Course 08: Project Management Course Course 09: Project Management Skills for Manager Course 10: Functional Skills IT Course 11: Time Management Enrol now in High-income Skill Training including Sales, Digital Marketing, Project Management & IT to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your High-income Skill Training including Sales, Digital Marketing, Project Management & IT expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Bundle Course 01: Sales and Marketing Skills Level 3 Module One - Getting Started Module Two - Understanding the Talk Module Three - Getting Prepared to Make the Call Module Four - Creative Openings Module Five - Making Your Pitch Module Six - Handling Objections Module Seven - Sealing the Deal Module Eight - Following Up Module Nine - Setting Goals Module Ten - Managing Your Data Module Eleven - Using a Prospect Board Module Twelve - Wrapping Up Course 02: Digital Marketing Section 1: Introduction Section 2: How to Apply the Internet Marketing Process Section 3: The Internet Marketing Strategies That Will Increase Your Sales Section 4: Creating an Internet Marketing Strategy for Your Business Section 5: Structuring and Auditing of Website Course 03: Digital Marketing - Growth Hacking Techniques Module 01: Fundamentals of Digital Marketing Module 02: Growth Hacking Module 03: Customer Journey Module 04: Content Marketing Module 05: SEO Module 06: E-Mail Marketing Module 07: Facebook Marketing Module 08: Instagram Marketing Module 09: Twitter Marketing Module 10: Youtube Marketing Module 11: Mobile Marketing Course 04: Social Media Strategist Training The Rise of Social Media Conducting Market Analysis Auditing Social Media Setting Goals and Selecting Platforms Creating the Social Media Policy Integrating Marketing Strategies Developing Effective Content Understanding the Popular Platforms Launching Successful Campaigns Managing the Community Providing Customer Service Measuring, Analyzing and Reporting The Social Media Strategist Career Course 05: Disruptive Innovation for Business Module 01: Introduction Disruptive Innovations for Business Module 02: The Three Key Difficulties Module 03: Six Insight on How to grow Disruptive Innovations next to core Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Influencing and Negotiating Unit 01: Influencing Influencing Influencing is about helping others understand Your Personality affects how you influence others Influence by Listening Exercise: Your Influencing Inventory Unit 02: Negotiating What is Negotiation? The Drivers of Success in Negotiation Information and Power in Negotiation Exercise: Prepare to Negotiate Successful Negotiation The Importance of Rapport Questions in Negotiation Reducing Stress in Negotiation Exercise: Examine your Trust Profile Bringing the Negotiation to a Close Dealing with Deadlock Negotiating Online Specific Negotiation Scenarios More Negotiation Scenarios The Negotiator's Toolkit Course 08: Project Management Course Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management Course 09: Project Management Skills for Manager Project Management Fundamentals: Know the Principles and Get it Right Project Definition Stage: The Vital Foundation to Your Success Project Planning Stage: Failing to Plan = Planning to Fail Project Delivery Stage: Don't you Love it When a Plan Comes Together! Project Closure Stage: Deep Sigh - You're Nearly Done Course 10: Functional Skills IT Section 1: Introduction Section 2: Information Technology Section 3: Components of IT Section 4: Hardware Section 5: Operating System Section 6: Application/Software Section 7: Networking Section 8: Security Section 9: Traffic Flow & Enterprise Level IT Components Section 10: Storage Section 11: Database Section 12: Virtualisation & Cloud Section 13: Management & Other IT Jobs Course 11: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this High-income Skill Training including Sales, Digital Marketing, Project Management & IT bundle. Requirements This High-income Skill Training including Sales, Digital Marketing, Project Management & IT course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Commercial law will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this coursewill help you keep ahead of the pack. The Commercial law incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this coursewill add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Commercial law, you can equip yourself with the essentials to keep you afloat into the competition. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Commercial law? Course 1: Business Law Course 2: Level 3 Tax Accounting Course 3: Contract Law UK Level 3 Course 4: GDPR Data Protection Level 5 Course 5: Compliance & Business Risk Management Course 6: Anti Money Laundering (AML) Regulation for AML Officers Diploma Course 7: Business Analysis Level 3 Course 8: Business Management Advanced Diploma Course 9: International Law Course 10: International Relations So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Commercial law: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Commercial law Bundle Course 1: Commercial Law 2021 Introduction Business Organisations International Trade: the Theory, the Institutions, and the Law Sales of Goods Law Consumer Law and Protection E-Commerce Law Competition Law Course 2: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 3: Level 3 Tax Accounting Tax System and Administration in the UK Tax on Individuals National Insurance How to Submit a Self-Assessment Tax Return Fundamentals of Income Tax Payee, Payroll and Wages Value Added Tax Corporation Tax Double Entry Accounting Management Accounting and Financial Analysis Career as a Tax Accountant in the UK Course 4: Contract Law UK Level 3 Introduction to UK Laws Ministry of Justice Agreements and Contractual Intention Considerations and Capacities of Contact Laws Terms within a Contract Misinterpretations and Mistakes Consumer Protection Privity of Contract Insurance Contract Laws Contracts for Employees Considerations in International Trade Contracts Laws and Regulations for International Trade Remedies for Any Contract Breach Course 5: GDPR Data Protection Level 5 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 6: Compliance & Business Risk Management Introduction to Compliance Five basic elements of compliance Compliance Management System (CMS) Compliance Audit Compliance and Ethics Risk and Types of Risk Introduction to Risk Management Risk Management Process Course 7: Anti Money Laundering (AML) Regulation for AML Officers Diploma Introduction to Money Laundering Proceeds of Crime Act 2002 Development of Anti-Money Laundering Regulation Responsibility of the Money Laundering Reporting Office Risk-based Approach Customer Due Diligence Record Keeping Suspicious Conduct and Transactions Awareness and Training Course 8: Business Analysis Level 3 Introduction to Business Analysis Business Processes Business Analysis Planning and Monitoring Strategic Analysis and Product Scope Solution Evaluation Investigation Techniques Ratio Analysis Stakeholder Analysis and Management Process Improvement with Gap Analysis Documenting and Managing Requirements Career Prospect as a Business Analyst in the UK Course 9: Business Management Advanced Diploma Introduction to Business Management Operations Management Introduction to Business Analysis Strategic Analysis and Product Scope Project Management Business Development and Succession Planning Commercial Law- Business Process Management Planning & Forecasting Operations Performance Management Management of Cash and Credit Managing Risk and Recovery Quality Management Communication Skills Business Environment Organisational Skills Negotiation Techniques Human Resource Management Motivation and Counselling Customer Service Time Management Conflict Management Course 10: International Law Basics of International Law Sources of International Law International Law and Municipal Law International Organisations International Law of Human Rights Private International Law International Criminal Law Law of Treaties Territory and Jurisdiction Law of the Sea International Commercial Law International Environmental Law Course 11: International Relations Understanding International Relations Historical Context Actors in International Relations Theories in International Relations I: Realism and Liberalism Theories in International Relations II: The Marxist, The Constructivist and The Feminist Tradition International Political Economy Recent Issues in International Relations War International Organisation CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Commercial law bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Commercial law is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Commercial Law 2021) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Modern Manufacturing and Quality Management will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Modern Manufacturing and Quality Management will help you keep ahead of the pack. The Modern Manufacturing and Quality Management incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Modern Manufacturing and Quality Management will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Modern Manufacturing and Quality Management, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Modern Manufacturing and Quality Management course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Modern Manufacturing and Quality Management Bundle Consists of the following Premium courses: Course 01: Modern Manufacturing Course 02: Cost Control Process and Management Course 03: SAP Controlling (CO) - Product Costing S4HANA Course 04: People Management Skills Level 3 Course 05: Quality Management Course 06: Diploma in Lean Process and Six Sigma Course 07: Compliance & Business Risk Management Course 08: Commercial Law 2021 Course 09: Electrical and Fire Safety Training - Level 2 Course 10: First Aid Training Course 11: Time Management So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Modern Manufacturing and Quality Management: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Curriculum of Modern Manufacturing and Quality Management Bundle Course 01: Modern Manufacturing Introduction Electric Discharge Machining Electrochemical Machining Abrasive Jet Machining Ultrasonic Machining Laser Beam Machining Plasma Arc Machining Electron Beam Machining The Finish Line Course 02: Cost Control Process and Management Introduction & Fundamentals Cost Control process Production Control and Tests Test and Checks in Cost Control Monitoring via reports and Checklist Course 03: SAP Controlling (CO) - Product Costing S4HANA Section 1: Introduction Section 2: Material Master Data and Pricing Controls Section 3: BoM, Activities and Routing Section 4: Overheads in Costing Section 5: Costing Sheet Section 6: Costing Variant Section 7: Routing and Work Centres Section 8: Cost Component Structure Section 9: Execution of Standard Cost Estimation Course 02: People Management Skills Level 3 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 03: Quality Management Introduction to Quality Management Total Quality Management Quality Measurement and Improvement Quality Control Understanding Customer Expectations and Needs Six Sigma Supply Chain Management Quality Audits Course 04: Diploma in Lean Process and Six Sigma Understanding Lean The Lean Culture The Five Principles of Lean Value and Waste Value Stream Mapping (VSM) The Principles of Flow and Pull Overview of Six Sigma The Define Phase The Measure Phase The Analyse Phase The Improve Phase The Control Phase Course 05: Compliance & Business Risk Management Introduction to Compliance Five basic elements of compliance Compliance Management System (CMS) Compliance Audit Compliance and Ethics Risk and Types of Risk Introduction to Risk Management Risk Management Process Course 06: Commercial Law 2021 Introduction of Commercial law Business Organisations International Trade: the Theory, the Institutions, and the Law Sales of Goods Law Consumer Law and Protection E-Commerce Law Competition Law Course 07: Electrical and Fire Safety Training - Level 2 Introduction and Basics Introduction to Fire Safety Voltage and Resistance Capacitance and Capacitors Safety Precautions Fire Safety Legislation Measures of Fire Safety Fire Emergency: Evacuation Procedures Course 08: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency Course 09: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Modern Manufacturing and Quality Management bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Modern Manufacturing and Quality Management is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Modern Manufacturing) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Manufacturing: From Design to Production will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Manufacturing: From Design to Production will help you keep ahead of the pack. The Manufacturing: From Design to Production incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Manufacturing: From Design to Production will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Manufacturing: From Design to Production, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Manufacturing: From Design to Production course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Manufacturing: From Design to Production Bundle Consists of the following Premium courses: Course 01: Modern Manufacturing Course 02: People Management Skills Level 3 Course 03: Quality Management Course 04: Diploma in Lean Process and Six Sigma Course 05: Compliance & Business Risk Management Course 06: Commercial Law 2021 Course 07: PUWER Course 08: PAT Level 4 Course 09: Electrical and Fire Safety Training - Level 2 Course 10: First Aid Training Course 11: Time Management As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Manufacturing: From Design to Production to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Manufacturing: From Design to Production: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Curriculum of Manufacturing: From Design to Production Bundle Course 01: Modern Manufacturing Introduction Electric Discharge Machining Electrochemical Machining Abrasive Jet Machining Ultrasonic Machining Laser Beam Machining Plasma Arc Machining Electron Beam Machining The Finish Line Course 02: People Management Skills Level 3 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 03: Quality Management Introduction to Quality Management Total Quality Management Quality Measurement and Improvement Quality Control Understanding Customer Expectations and Needs Six Sigma Supply Chain Management Quality Audits Course 04: Diploma in Lean Process and Six Sigma Understanding Lean The Lean Culture The Five Principles of Lean Value and Waste Value Stream Mapping (VSM) The Principles of Flow and Pull Overview of Six Sigma The Define Phase The Measure Phase The Analyse Phase The Improve Phase The Control Phase Course 05: Compliance & Business Risk Management Introduction to Compliance Five basic elements of compliance Compliance Management System (CMS) Compliance Audit Compliance and Ethics Risk and Types of Risk Introduction to Risk Management Risk Management Process Course 06: Commercial Law 2021 Introduction of Commercial law Business Organisations International Trade: the Theory, the Institutions, and the Law Sales of Goods Law Consumer Law and Protection E-Commerce Law Competition Law Course 07: PUWER Provision and Use of Work Equipment Regulations Selection and Conformity of Work Equipment Safe Functionality of Work Equipment Monitoring and Evaluation of Work Equipment Maintenance of Work Equipment Course 08: PAT Level 4 Introduction to PAT Relevant Statutory Provisions for PAT Risk Assessment Reducing and Controlling Risks Electrical Units and Appliance Classification Initial Visual Examination Instruments for Testing and Equipment Inspection Electrical Installation Testing Safety Precautions in Electrical Testing Reporting and Record-keeping Course 09: Electrical and Fire Safety Training - Level 2 Introduction and Basics Introduction to Fire Safety Voltage and Resistance Capacitance and Capacitors Safety Precautions Fire Safety Legislation Measures of Fire Safety Fire Emergency: Evacuation Procedures Course 10: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency Course 11: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Manufacturing: From Design to Production bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Manufacturing: From Design to Production is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Our Aim is Your Satisfaction.! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Challenging Behaviour course might help you get there! Expand your expertise with high-quality training - study the Challenging Behaviour course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Challenging Behaviour online training course. This Diploma in Challenging Behaviour at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! The Challenging Behaviour course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Challenging Behaviour course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Challenging Behaviour course. This Challenging Behaviour training can help you to accomplish your ambitions and prepare you for a meaningful career. So, enrol on this Challenging Behaviour course today and gear up for excellence! Why Prefer This Challenging Behaviour Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS after completing this Challenging Behaviour course. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Challenging Behaviour course: Module 01: Understanding Pressure Module 02: The Relationship Between Stress and Performance: The Inverted-U Theory Module 03: Strategies to Cope with Pressure Module 04: Introduction to Critical Thinking Module 05: What Are the Critical Thinking Steps? Module 06: Critical Thinking Strategies Module 07: Problem-Solving Through Critical Thinking Module 08: Stress in the Workplace Module 09: Managing Stress at Work Module 10: Personal Stress Management Module 11: Communication During and After a Crisis Module 12: Building a Crisis Resilient Workforce Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Challenging Behaviour at QLS Level 4 exam, you will be able to request a CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Challenging Behaviour course. This course is open to everybody. Career path After completing this Challenging Behaviour course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Challenging Behaviour at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Challenging Behaviour at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Are you looking to build a rewarding career in the bustling travel and hospitality industry? With the UK tourism sector expected to reach £257 billion by 2025, the demand for skilled professionals is skyrocketing. How would you like to be the one planning luxurious vacations or managing top-tier hotels? This comprehensive Travel Agent training bundle is tailored for those aspiring to excel in such dynamic roles. This course bundle equips learners with essential skills across four key areas: travel agency operations, event planning, hotel and hospitality management, and concierge services. From understanding global travel systems and regulations to mastering event logistics and customer service excellence, students will gain hands-on knowledge and practical tools to navigate and succeed in these industries. Our Bundle Travel Agent & Tour Operator contains 4 of our premium courses for one discounted price: Course 01: Travel Agent Course 02: Event Planning Course Course 03: Hotel & Hospitality Management Course 04: Concierge Enrol today and start your journey towards becoming a leader in one of the fastest-growing sectors of the economy! Learning Outcomes of Travel Agent Understand global travel agency operations and regulations. Plan and execute various types of events professionally. Manage hotel operations, focusing on customer satisfaction. Provide top-notch concierge services to diverse clientele. Navigate the complexities of hospitality management effectively. Develop essential customer service and communication skills. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Travel Agent Get a free student ID card with Travel Agent Training program (£10 postal charge will be applicable for international delivery) The Travel Agent is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Travel Agent course materials The Travel Agent comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Travel Agent Module 1: Introduction to Travel and Tourism Module 2: Tourism Products and Services Module 3: Tour Operating and Travel Retailing Module 4: Marketing in Travel and Tourism Module 5: Developing Communication Skills Module 6: Customer Service and Satisfaction Module 7: Crisis and Visitor Attraction Management Module 8: Transport Management Procedure Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry Course 02: Event Planning Course Module 01: Introduction To Event Management Module 02: Role Of An Event Planner Module 03: Event Classification Module 04: Events And Clients Module 05: Steps To Plan An Event Module 06: Invitation To The Event Module 07: Event Marketing Module 08: Catering At Events Module 09: Event Decorations Module 10: Cleaning And Waste Disposal Module 11: Event Security Module 12: Developing An Event Planning Business Course 03: Hotel & Hospitality Management Module 1. Introduction to Hospitality and Revenue Management Module 2. Business Prospect of the Hospitality Industry Module 3. An Overview of Hotel Industry Module 4: The Process of Selection and Recruitment in Hospitality Industry Module 5: The Process of Development and Training in Hospitality Industry Module 6. Hospitality Management Operations Module 7. Management of Service Quality in Hospitality Industry Module 8. Importance of Revenue Management Module 9. Key Performance Indicator in Hospitality Revenue Management Module 10. The Revenue Management Module 11: Customer Satisfaction Module 12. Promotional Strategies Module 13. The Future of Hospitality Revenue Management in UK Module 14. Career Prospects in the Hospitality Industry Course 04: Concierge Module 01: Understanding The Service Module 02: Types Of Concierge Services Module 03: Necessary Skills For Any Concierge Module 04: Principles For A Concierge Service Business Module 05: Delivering Customer Service Module 06: Concierge Work Environment And Etiquettes Module 07: Emergency Measures For A Hotel Concierge =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £52) CPD Hard Copy Certificate: £29.99 CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring travel agents Future event planners Hotel management hopefuls Career-changing professionals Hospitality industry beginners Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Travel Agent Event Planner Hotel Manager Hospitality Coordinator Concierge Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Discover advanced WordPress security techniques in the WordPress Security Masterclass. This course covers modules including an introduction to security measures, limiting login attempts, using security plugins like Wordfence and Anti-Malware, employing the All in One Security solution, integrating Cloudflare for added protection, and concluding with insights. Participants will become adept at fortifying their WordPress sites against potential threats. Learning Outcomes: Recognize the significance of WordPress security and its role in website protection. Implement strategies to prevent unauthorized access by limiting login attempts. Utilize specialized security plugins to detect and mitigate potential threats. Enhance website security with the comprehensive All in One Security solution. Leverage Cloudflare to bolster website security and improve performance. Apply industry best practices to safeguard WordPress sites from vulnerabilities. Execute regular data backups using the UpDraft Plus Backup plugin. Resolve common security-related challenges effectively. Why buy this WordPress Security Masterclass?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the WordPress Security Masterclass you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This WordPress Security Masterclass course is ideal for WordPress website owners and administrators aiming to enhance site security. Web developers and designers seeking to refine their WordPress security knowledge. Individuals managing multiple WordPress sites requiring comprehensive security measures. Enthusiasts interested in mastering advanced website security practices. Prerequisites This WordPress Security Masterclass was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path WordPress Security Specialist: £30,000 - £45,000 Web Developer/Designer (with advanced WordPress security skills): £25,000 - £40,000 IT Security Analyst: £35,000 - £55,000. Course Curriculum Wordpress Security Mastery Module 01: Introduction 00:01:00 Module 02: Limit Login Attempts 00:01:00 Module 03: Wordfence 00:04:00 Module 04: Anti-Malware 00:04:00 Module 05: All in One Security 00:08:00 Module 06: Cloudflare 00:05:00 Module 07: Conclusion 00:01:00 Module 08: UpDraft Plus Backup 00:03:00 Assignment Assignment - WordPress Security Masterclass 00:00:00

Are you looking to enhance your Sports First Aid skills? If yes, then you have come to the right place. Our comprehensive course on Sports First Aid will assist you in producing the best possible outcome by mastering the Sports First Aid skills. The Sports First Aid course is for those who want to be successful. In the Sports First Aid course, you will learn the essential knowledge needed to become well versed in Sports First Aid. Our Sports First Aid course starts with the basics of Sports First Aid and gradually progresses towards advanced topics. Therefore, each lesson of this Sports First Aid course is intuitive and easy to understand Exclusive Bonus Courses: Course 01: Sports Injuries Course Course 02: Sports Medicine Course Course 03: Sports Psychology Course Course 04: Sports Therapy Course Course 05: Concussion and Brain Injury Awareness Along with the Sports First Aid courses, you also get: Lifetime Access. Unlimited Retake Exam & Tutor Support. Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee. Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Diploma in Sports First Aid Module 1: Introduction to Sports First Aid Module 2: Initial Assessment Module 3: Life-Saving Priorities Module 4: Common Injuries Module 5: Major Injuries Module 6: Environmental Injuries Module 7: Medical Emergency Module 8: Things to Keep in Mind Sports Injuries Module 01: Introduction to Sports Injuries Module 02: Top Ten Common Sports Injuries Module 03: Other Injuries Related to Sports and their Treatment Module 04: Internal Organ Injuries and their Treatment Module 05: Sports First Aid Module 06: Sports Medicine Module 07: Anatomy and Physiology of Sports Injuries Module 08: Drugs and Doping in Sport Module 09: Medical Assessment and Pre-participation Screening Module 10: Treating Medical Emergencies in Sports Module 11: Prevention and Rehabilitation Planning of Sports Related Injuries Sports Medicine Module 01: Sports Medicine Module 02: Careers in Sports Medicine Module 03: Top Ten Common Sports Injuries Module 04: Common Sports Medicines Module 05: Nutrition and Weight Management Module 06: Medical Problems Faced by Athletes Module 07: Sports and Exercise Module 08: Imaging in Sports Medicine Module 09: Performance Enhancement Module 10: The Future of Sports Science Sports Psychology Module 01: Introduction to Sports Psychology Module 02: Mental Toughness Module 03: Imagery Module 04: Motivation in sport Module 05: Goal Setting in Sport Module 06: Arousal, Stress, and Anxiety Module 07: Arousal Regulation Module 08: Concentration Module 09: Exercise and Psychological Wellbeing Module 10: Athletic Injuries and Psychology Module 11: Sports Psychology as a Coach Module 12: Parents Involvement in Sports Psychology Module 13: Sports Psychology at Workplace Module 14: How to Be a Better Competitor Sports Therapy Module 01: Introduction to Sports Therapy Module 02: Professionalism and Ethics of Sports Therapy Module 03:Anatomy & Kinesiology Module 04: Assessment of Sports Injuries Module 05: Sports Injuries Depend on Sports Profile Module 06: Common Sports Injuries Module 07: Major Sports Injure Module 08: First Aid Treatment Module 09: Sports Nutrition Module 10: Rehabilitation Exercise Module 11: Sports Massage Treatments Module 12: Hydrotherapy & Electrotherapy Concussion and Brain Injury Awareness Module 01: Introduction To Brain Injury Module 02: Concussion Awareness Module 03: Acquired Brain Injury Module 04: Sports-related Concussion And Brain Injury Module 05: Rehabilitation Module 06: Prevention CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Sports First Aid bundle. Requirements To enrol in this Sports First Aid course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs. Certificates CPD Accredited PDF Certificate Digital certificate - Included 5 CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99