3949 Courses delivered On Demand

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00

In today's dynamic professional landscape, mastering the essentials of Managing a Team is imperative for success. This comprehensive course covers critical areas such as defining teams, leadership, building high-performing teams, motivating members, talent management, stress management, communication, negotiation, change management, time management, conflict resolution, risk management, and handling virtual teams. With workplaces evolving rapidly, understanding these fundamentals is indispensable. Not only does it enhance daily operational efficiency, but it also fosters a conducive work environment, leading to increased productivity and employee satisfaction. Moreover, possessing these skills significantly bolsters job prospects in the UK job market, with employers valuing team management expertise. Professionals equipped with Managing a Team Essentials can expect competitive salaries, with averages ranging from £35,000 to £50,000 annually. The demand for such expertise is on the rise, with an increase of approximately 10% annually, highlighting its enduring relevance in today's corporate landscape. Key Features: CPD Certified Managing a Team Essentials Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams Learning Outcomes: Define team roles, structures, and dynamics for effective collaboration. Implement management and leadership strategies to guide team development. Foster high performance through effective team-building techniques and strategies. Motivate team members through recognition, rewards, and intrinsic motivators. Manage talent effectively, including recruitment, development, and retention strategies. Employ stress management and mental health techniques to support team well-being. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Managing a Team Essentials course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Managing a Team Essentials. Moreover, this course is ideal for: Managers seeking to enhance team leadership and performance. Team leaders aiming to develop effective communication and management skills. Professionals transitioning into managerial roles requiring team management competencies. Individuals aspiring to lead and motivate teams in diverse organizational settings. Anyone interested in mastering the essential skills for managing teams. Requirements There are no requirements needed to enrol into this Managing a Team Essentials course. We welcome individuals from all backgrounds and levels of experience to enrol into this Managing a Team Essentials course. Career path After finishing this Managing a Team Essentials course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Managing a Team Essentials are: Team Leader - £25K to 40K/year. Human Resources Manager - £30K to 50K/year. Project Manager - £35K to 60K/year. Operations Manager - £35K to 70K/year. Management Consultant - £40K to 80K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Cyber security is of paramount importance in the digital age, serving as a vital shield against ever-evolving Cyber security threats. In the UK, its significance is underscored by a burgeoning demand fueled by a surge in Cyber security attacks and digital vulnerabilities. With a projected increase of 25% in cyber incidents annually, the need for skilled cyber security professionals is escalating rapidly. This demand translates into abundant job opportunities across various sectors, ranging from government agencies to private enterprises. Moreover, cyber security roles offer competitive salaries, with entry-level positions starting at around £30,000 per year and experienced professionals commanding salaries well over £60,000 annually. Embracing a career in cyber security not only presents a chance to contribute to safeguarding digital infrastructure but also offers the prospect of a lucrative and rewarding profession in a field that is continually expanding and evolving. Key Features This Level 2 Diploma in Cyber Security Course Includes: This Level 2 Diploma in Cyber Security Course is CPD Certified Free Certificate Level 2 Diploma Developed by Specialist Lifetime Access From our Cyber security course, you will learn about cyber security, cyber attacks types, cybercrimes overview & password management . So, stand out in the job market by completing the Cyber Security course. Get an certificate and add it to your resume to impress your employers. Course Curriculum Level 2 Diploma in Cyber Security Course: Module 01: Fundamentals of Cyber Security Module 02: Types of Cyber Attacks Module 03: Cybercrimes Overview Module 04: Cyber Security and Data Breach Incidents Module 05: Best Practices in Password Management Learning Outcomes Diploma in Cyber Security Level 2 & 3 Course : Understanding Cyber Threats: Recognize various cyber threats and their implications on Cyber security. Cybercrime Awareness: Grasp the concepts and types of cybercrimes prevalent today. Data Breach Management: Acquire skills to respond to and prevent data breaches. Effective Password Practices: Implement secure password management techniques proficiently. Safe Internet Navigation: Demonstrate safe internet browsing practices for personal and professional use. Security in Remote Work: Apply Cyber security measures for office and remote work environments effectively. Certification After completing this Diploma in Cyber Security Level 2 & 3 course, you will get a free certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Level 2 Diploma in Cyber Security Course Individuals aspiring to enter the cyber security field. Employees seeking to enhance their cyber security awareness. IT professionals aiming to specialise in cyber security. Students pursuing a career in information technology or cyber security. Anyone concerned about personal and professional cyber security. NB: This Course doesn't provide any professional qualifications. For professional qualifications, you may like to choose: Level 2 Diploma in Business Beginners in Cyber Security Level 4 Diploma in Cyber Security Level 5 Diploma in Cyber Security NCFE Level 2 Certificate in the Principles of Cyber Security Level 3 Diploma in Cyber Security Management and Operations Career path Level 2 Diploma in Cyber Security Course Cyber Security Analyst IT Security Consultant Network Security Engineer Incident Response Specialist Data Security Administrator Security Compliance Officer Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Cyber security is of paramount importance in the digital age, serving as a vital shield against ever-evolving Cyber security threats. In the UK, its significance is underscored by a burgeoning demand fueled by a surge in Cyber security attacks and digital vulnerabilities. With a projected increase of 25% in cyber incidents annually, the need for skilled cyber security professionals is escalating rapidly. This demand translates into abundant job opportunities across various sectors, ranging from government agencies to private enterprises. Moreover, cyber security roles offer competitive salaries, with entry-level positions starting at around £30,000 per year and experienced professionals commanding salaries well over £60,000 annually. Embracing a career in cyber security not only presents a chance to contribute to safeguarding digital infrastructure but also offers the prospect of a lucrative and rewarding profession in a field that is continually expanding and evolving. Key Features This Level 2 Diploma in Cyber Security Course Includes: This Level 2 Diploma in Cyber Security Course is CPD Certified Free Certificate Level 2 Diploma Developed by Specialist Lifetime Access From our Cyber security course, you will learn about cyber security, cyber attacks types, cybercrimes overview & password management . So, stand out in the job market by completing the Cyber Security course. Get an certificate and add it to your resume to impress your employers. Course Curriculum Level 2 Diploma in Cyber Security Course: Module 01: Fundamentals of Cyber Security Module 02: Types of Cyber Attacks Module 03: Cybercrimes Overview Module 04: Cyber Security and Data Breach Incidents Module 05: Best Practices in Password Management Learning Outcomes Diploma in Cyber Security Level 2 & 3 Course : Understanding Cyber Threats: Recognize various cyber threats and their implications on Cyber security. Cybercrime Awareness: Grasp the concepts and types of cybercrimes prevalent today. Data Breach Management: Acquire skills to respond to and prevent data breaches. Effective Password Practices: Implement secure password management techniques proficiently. Safe Internet Navigation: Demonstrate safe internet browsing practices for personal and professional use. Security in Remote Work: Apply Cyber security measures for office and remote work environments effectively. Certification After completing this Diploma in Cyber Security Level 2 & 3course, you will get a free certificate. 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Level 2 Diploma in Cyber Security Course Individuals aspiring to enter the cyber security field. Employees seeking to enhance their cyber security awareness. IT professionals aiming to specialise in cyber security. Students pursuing a career in information technology or cyber security. Anyone concerned about personal and professional cyber security. NB: This Course doesn't provide any professional qualifications. For professional qualifications, you may like to choose: Level 2 Diploma in Business Beginners in Cyber Security Level 4 Diploma in Cyber Security Level 5 Diploma in Cyber Security NCFE Level 2 Certificate in the Principles of Cyber Security Level 3 Diploma in Cyber Security Management and Operations Career path Level 2 Diploma in Cyber Security Course Cyber Security Analyst IT Security Consultant Network Security Engineer Incident Response Specialist Data Security Administrator Security Compliance Officer Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 3 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course will help you to upgrade your career in the retail industry. You will learn various effective retail management skills to optimise store operations, you will gain knowledge about franchising, locating, merchandising and many more important factors of retail management. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the components of retailing concept Know visual merchandising Discover the importance of location in retailing Know the types of the retail location Understand what is a private label Get acquainted with the retail selling process Know the benefits of retailingWhy Animal Care and Psychology Course right for you? Understand the tips for success in retailing Know Franchising Understand the tips for success in retailing Know the steps of retail strategy planning Understand the classification of retailers Why Retail Management Training Course right for you? This interactive course will give you a broad understanding of retail management, the benefits of retailing, and the retail selling process. You will learn how to classify retailers, their components, and steps to plan a retail strategy effectively. This course will educate you on franchising, merchandising, visual merchandising, and the significance of location in retailing. This extensive course will help you learn the types of retail location, private labelling, and the process to create a private label. By the end of the course, you will have deep knowledge of retail management, the benefits of retailing, the retail selling process, and steps of retail strategy planning. Retail Management Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Retail Management - Introduction Retail Management - Introduction What is Retail Management What is Retail Management Benefits of Retailing Benefits of Retailing Retail Selling Process Retail Selling Process Classification of Retailers Classification of Retailers Components of Retailing Components of Retailing Steps of Retail Strategy Planning Steps of Retail Strategy Planning What is Franchising What is Franchising What is Merchandising What is Merchandising What is Visual Merchandising What is Visual Merchandising Importance of Location in Retailing Importance of Location in Retailing Types of Retail Location Types of Retail Location What is a Private Label What is a Private Label Process of Creating Private Label Process of Creating Private Label Myths about Careers in Retailing Myths about Careers in Retailing Tips for Success in Retailing Tips for Success in Retailing Who should take this course? This comprehensive course is beneficial for those who want to have a thorough understanding of franchising, merchanding, retail management, and steps to plan a retail strategy. It is suitable for those who want to pursue a career in the field of retail management. Entry Requirements There are no academic entry requirements for this retail management training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This retail management training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

2D Game Design Course For Beginners Overview Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this 2d game design for beginners course will set you up with a solid foundation to become a confident graphic designer/2D game graphics and develop more advanced skills. This comprehensive 2d game design for beginners course is the perfect way to kickstart your career in the field of 2D game graphics. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive 2d game design for beginners course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of 2D game graphics. Entry Requirement There are no academic entry requirements for this 2d game design for beginners course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Method of Assessment On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Career path This 2d game design for beginners course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Welcome to Inkscape Introduction The User Interface Drawing in Inkscape Drawing Your First Object Working With Multiple Objects Colors in Inkscape Path Operations - Creating Simple Shapes Gradients and Groups Modify Path - The Best Way Refine Your Objects Use What You Learned: Draw a Bomb in Inkscape Exporting Export Bitmap Image How and Why to Save to SVG GUI Elements - Creating Buttons First Step - Learn the Text Tool Button States Buton Variations Creating Platforms Design a Basic Platform Tiling Platforms Platform Mutations Design and animate Game character Draw and Move a Character For a Top Down Shooter Design a a Game Hero! Character Poses Practice Animation: The Blob! Set Up and Understand a More Complex Walk Cycle Finish the Walk Cycle Backgrounds for Your Game Understanding Backgrounds Tiling Backgrounds Add Foreground Elements Background Variations More Tips and Tricks and Real Life Case Studies Modularity - be More Creative and Efficient Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course will equip you with the tools to turn your vision into a successful venture. Learning from real-world case studies and expert instructors, you will acquire essential skills in leadership, marketing, finance and operations. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the key principles and fundaments of entrepreneurship. Develop the skills required to build and manage a business efficiently. Understand the importance of an entrepreneurial mindset. Learn to grow with an entrepreneurial mindset. Understand the importance of being in motion. Learn to establish long-term planning for any business, time management and prioritisation. Recognise the need of putting yourself in a challenging situation. Learn to develop discipline, confidence and decisiveness for your business. Learn to focus on providing value to your clients instead of creating wealth. Why Entrepreneurship Diploma Course right for you? This online entrepreneurship diploma course is ideal for anyone willing to kickstart their business manager or entrepreneur career. This online course will provide you with an understanding of the importance of an entrepreneurial mindset. This online diploma course in entrepreneurship will also help you understand the steps of having a disciplined, open-minded and customer-focused business. After taking this comprehensive online course, you will also learn strong people skills, leadership qualities, and entrepreneurial thinking. By the end of this course, you will learn and understand each step entailed in acquiring the skills and expertise required to manage a business and become a successful entrepreneur. Using this popular online course, you will also learn to grow with an entrepreneurial mindset and establish long-term planning for any business. Entrepreneurship Diploma Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Importance of an Entrepreneural Mindset Diciplined Customer Focused Open Minded Strong People Skills Leadership Thinking Like an Entrepreneur Decisiveness Confidence Accountability Resilience Humility Growing With an Entrepreneurial Mindset Revisit Your Vision on a Daily Basis Put Yourself in Challenging Situations Read on a Daily Basis Approach Problems from All Sides Always Be in Motion: Provide Value Characteristics of Entrepreneural Mindset Focus on Providing Value Instead of Creating Wealth Long-term vision Understanding the Power of Habits and Small Wins Time Management and Prioritization Money Management Achieve Entrepreneurial Freedom Acquire a Skill You Love Create Things and Be Prepared to Fail (a lot) Make Big Asks Network, Network, Network But How Always Be Selling Essential Parts of an Entrepreneurial Mindset Passion First Everything is Possible 100% Accountable We are Connected The Time is Now Review Who should take this course? This comprehensive entrepreneurship diploma course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of business management and entrepreneurship. Entry Requirements There are no academic entry requirements for this entrepreneurship diploma course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This entrepreneurship diploma course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Embark on a transformative learning expedition with 'Delegation Skills Training,' a course meticulously crafted for those poised to redefine their leadership and management prowess. Dive into the quintessence of task allocation with a programme that unwraps the intricacies of entrusting responsibilities with finesse. Discover why relinquishing control often poses a challenge, especially for those accustomed to a hands-on approach. This enlightening journey through our tailored curriculum is not merely about assigning duties; it's about empowering your team to ascend to new heights of autonomy and expertise. As you traverse from the basics to the subtle art of what, when, and how to delegate, each section is an integral step towards mastering the equilibrium between oversight and autonomy. The course is an amalgamation of theory, strategic insights, and the psychological aspects of delegation, ensuring you emerge as a leader who not only commands respect but also fosters growth and innovation. By course's end, the delegatee will possess the blueprint for orchestrating a harmonious workplace where each task is an opportunity for team members to shine and contribute to collective triumphs. Learning Outcomes Identify the obstacles to effective delegation within your sphere of influence. Determine the appropriate tasks for delegation and the optimal timing for such actions. Apply a systematic approach to delegate responsibilities. Develop strategies for empowering team members through entrusted tasks. Evaluate the outcomes of delegation to ensure continual improvement in team dynamics. Why choose this Delegation Skills Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Delegation Skills Training course for? Leaders aiming to optimise team capacity. Managers eager to refine their supervisory capabilities. Executives looking to enhance operational efficiency. Coordinators wanting to cultivate autonomy within teams. Supervisors focused on maximising productivity through effective task distribution. Career path Team Lead: £28,000 - £45,000 Project Manager: £33,000 - £60,000 Operations Supervisor: £26,000 - £42,000 Business Manager: £35,000 - £58,000 Strategy Consultant: £40,000 - £70,000 Efficiency Analyst: £27,000 - £46,000 Prerequisites This Delegation Skills Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Delegation Skills Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction Welcome to Your Course 00:03:00 Delegation or Allocation: What is Delegation? 00:04:00 Reverse Delegation: How your Team ends-up Delegating to You 00:05:00 Section 02: Why People in Your Role find it Hard to Delegate Why do You find it Hard to Delegate? 00:02:00 The Excuses People Give for not Delegating? 00:04:00 How Would You Counter Excuses for not Delegating to you? 00:01:00 Responding to Excuses for not Delegating 00:09:00 Section 03: What and When to Delegate Mental Blocks to Delegate 00:07:00 What are the Poor Reasons for Delegating? 00:01:00 Poor Reasons for Delegating 00:05:00 What are the good reasons to delegate? 00:01:00 Positive Reasons to delegate 00:03:00 What Should You Not Delegate? 00:01:00 The Jobs You Should Keep for Yourself 00:04:00 Section 04: How to Delegate What is Your Delegation Process? 00:01:00 The Key Elements of a Delegation Process 00:02:00 The Five-step Delegation Process 00:05:00 Preparing to Delegate 00:06:00 The Principles of Setting-up Your Delegation 00:04:00 The Practice of Setting-up Your Delegation 00:05:00 The Principles of Locking-down Your Delegation 00:03:00 The Five Levels of Delegation 00:05:00 The Jiminy Cricket Effect 00:04:00 Overseeing the Delegation 00:05:00 Closing-out the Delegation 00:03:00 How to Offer Feedback (Part 1) 00:06:00 How to Offer Feedback (Part 2) 00:06:00 Positive Feedback, or Negative Feedback? 00:03:00 Section 05: Closing Section Four Attitudes for Good Delegation 00:04:00 Reflection on your Skills Development 00:01:00 Goodbye and Good Luck 00:02:00 Bonus Lecture: If you liked this course 00:02:00 Assignment Assignment - Delegation Skills Training 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Diploma in Online Aviation Management & Safety Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Diploma in Online Aviation Management & Safety Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Diploma in Online Aviation Management & Safety Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Diploma in Online Aviation Management & Safety Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Diploma in Online Aviation Management & Safety? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Diploma in Online Aviation Management & Safety there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Diploma in Online Aviation Management & Safety course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Diploma in Online Aviation Management & Safety does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in Online Aviation Management & Safety was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Diploma in Online Aviation Management & Safety is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Introduction Introduction to Aviation 01:44:00 Section 02: Airside Markings, Designators, Lights Airside Markings, Designators, Lights 00:08:00 Section 03: Ground Handling Aviation Terms and Abbreviations D.G.C.A and It's Functions ATC GROUND HANDLING AVIATION TERMS AND ABBREVIATIONS D.G.C.A AND IT'S FUNCTIONS ATC 02:28:00 Section 04: Ground Handling Continued- Process Flow Work Chart for Ground Service PROCESS FLOW WORK CHART FOR GROUND SERVICES 00:26:00 Section 05: Air Transport Safety and Security, Dangerous Goods Air Transport Safety and Security, Dangerous Goods 00:20:00 Section 06: Immigration & Customs - Departure IMMIGRATION & CUSTOMS - DEPARTURE/ ARRIVALFACILITIES AT THE AIRPORT 00:20:00 Section 07: Baggage Tracing Routing of the Passenger with Baggage BAGGAGE TRACING ROUTING OF THE PASSENGER WITH BAGGAGE 00:12:00 Section 08: Ground Handling Operations: A Technical Perspective RAMP Service/ Equipment RAMP SERVICES/ EQUIPMENTS 00:19:00 Section 09: Important Labels/ Signs/ Airport Codes/ Countries Capital Important Labels/ Signs/ Airport Codes/ Countries Capital 00:11:00 Section 10: Financial, Safety Management/ Route Planning/ Airport Planning/, Development Aviation Management - Further Reading 00:26:00 Section 11: Aviation Law and Insurance Aviation law and Insurance 03:20:00 Section 12: Ramp Rules and Regulations Ramp Rules and Regulations 00:58:00 Section 13: Cabin/ Inflight Crew Cabin/ Inflight Crew 03:16:00 Section 14: Corporate Grooming Grooming 01:04:00 Section 15: Effective Communication Skills Effective communication Skills 02:46:00 Section 16: Interview Skills Interview Skills 01:24:00 Section 17: Understanding Body Language Understanding Body language 01:02:00 Section 18: Customer Relationship Management: CRM Customer Relationship Management- CRM 03:20:00 Section 19: IATA Guidelines - Reconnecting the World during COVID IATA Guidelines- Reconnecting the World during COVID 01:48:00 Section 20: Airport Planning and Development Manual Airport Planning and Development Manual 03:04:00 Section 21: Operation Control Center Operation Control Center 00:22:00 Assignment Assignment - Diploma in Online Aviation Management & Safety 00:00:00