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Course Overview Learn how to hire the right person for the position with this HR & Recruitment Consultant Professional Diploma. The role of HR is quite a tough one. You have to select the right applicant from a list of hundreds of applicants, you have to hold interviews and evaluate each applicant, and make sure that you hire the correct person for the job. All this can be quite daunting if you don't have the right skills and knowledge, which is why we are offering you this fantastic course. Our HR & Recruitment Consultant Diploma can help you gain the skills of an expert HR manager and make the hiring process easier. The course is divided into three sections where you start with HR management, recruiting, interviews, retention, health & safety and much more. In the next section, you learn about recruitment through its selection process, goal setting, interviews questions, background checks and other key topics. In the final section of the course, you will learn how to lure in great candidates, filter the process for applications, deepening your knowledge of the selection and onboarding process.  The course will teach you how you can make the recruitment process amazingly easy and simple. If you're already working in HR or are working towards a career in HR, then this course will help you get significantly ahead of your competition.  Enrol today and get skilled! What You Will Learn This is one of the best courses on HR & Recruitment consulting you'll find and it'll give you vast knowledge about this topic. Recruiting and Interviewing Interview Questions Making Your Offer Retention and Orientation Workplace Health & Safety Disciplining Employees Terminating Employees and many more Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

If you are an entrepreneur and confused or overwhelmed with the concept of starting a company, worry not. Enrol in this course, and be ready to get your business going ASAP As an early stage entrepreneur, you may have a fantastic idea but are not sure how to proceed. This course will cover all the basics you require to start thinking about today to launch your online business and experience tremendous success properly. You will learn all that you need to know to start your online venture; From business plans to marketing to record management to time considerations, our expert instructors help guide you through the steps to start your business. Course Highlights Internet Business Essentials is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Internet Business Essentials into 10 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Internet Business Essentials Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Internet Business Essentials is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Internet Business Essentials is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:30:00 Top 7 Benefits of Starting an Internet Business 01:00:00 Starting Your Own Internet Business 01:00:00 Internet Business in 3 Easy Steps 01:00:00 Internet Business Models 02:00:00 eBay and other online Auction Sites 02:00:00 Product Creation 01:00:00 Offering Services on the Internet 00:30:00 Internet Marketing 02:00:00 Recommendation 00:30:00 Mock Exam Mock Exam- Internet Business Essentials 00:20:00 Final Exam Final Exam- Internet Business Essentials 00:20:00

This Shiatsu Massage for Beginners course will introduce you to the necessary Shiatsu massage skills to treat chronic pain, release tension and bring balance to the body. In this course, you will learn Shiatsu massage techniques and discover a step-by-step guide to giving someone a fantastic Shiatsu massage experience, whether it is in your home or at a spa. This course will also cover special techniques related to effectively using the fingers, palms, elbows and feet for manipulating the body at specific points along the body's meridians and digs deeply into the various aches and pains often associated with strenuous bodily activities. By the time you complete the course, you will be able to lift your clients' mood and make them feel relaxed by giving an outstanding Shiatsu massage experience. What you'll learn Develop your understanding and skill set to do Shiatsu massages. Understand the necessary shiatsu massage skills required to give a simple yet very effective massage. Learn the Shiatsu massage sequence, including many useful techniques that enable you to do any sequence that you like for better treatment outcomes. Discover how to use your body correctly for performing different massages without hurting yourself. Enhance your massage skills and knowledge to provide your clients with excellent massages every time they come to you. Requirements In this shiatsu massage course, you should wear loose comfortable clothing To do shiatsu massage, we do not use oils but as the massages are done on the floor you will need something soft to lie on such as a quilt/duna or several towels and or blankets-or if you have one, a 1-2 inch foam mattress/futon Who this course is for: Anyone that is interested in learning the art of Japanese shiatsu massage. Whether you are a massage therapist or just someone that would like to massage your friends, partner or family members, this course will give you a complete understanding of what you need to do in order to give a great shiatsu massage I have designed this massage course, so that anyone can learn it. I have keep the basics simple so that if you have never done massage before but would love to give it a go then this is for you. Welcome to my course Introduction FREE 00:01:00 Before we get started 00:02:00 Shiatsu techniques It's time to learn the techniques 00:01:00 Proper technique is vital 00:04:00 How to apply pressure 00:01:00 Palming techniques 00:02:00 Rocking technique 00:02:00 Using your thumbs 00:01:00 Using your feet 00:01:00 Using your elbows 00:02:00 Stretching 00:01:00 Massage sequence prone Let's get started 00:01:00 The back 00:24:00 The buttocks, legs and feet 00:13:00 Massage sequence supine Let's get started face up now 00:01:00 The legs 00:12:00 The chest 00:01:00 The arms and hands 00:06:00 The neck and head 00:05:00 Practice time The whole back of body sequence to music 00:36:00 Now the front 00:24:00 Advanced techniques Adding advanced techniques 00:01:00 Knees 00:01:00 Stretching techniques 00:04:00 Using your feet 00:07:00 Congratulations 2 days, 13 hours

Description: Presentation skills are required for professionals, especially communication-related professionals. This skill is developed through education and experience. However, if you are someone who does not feel confident in your presentation skills yet, then you might want to consider practicing it through this course. Become more confident and at ease in presenting that it will feel like you are a natural presenter. Who is the Public Speaking course for? Professionals who are having hard time to express themselves in public People who have an interest in Public Speaking Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Advanced Public Speaking course for Beginners is a useful qualification to possess to people who are having a hard time speaking in public or giving public speeches. This could help especially in careers such as: Businessmen Communication Specialist Marketing Manager Promotions Staff Sales Agent Strategist. Presentation Skills Introduction FREE 00:30:00 Identifying your purpose FREE 00:15:00 Preparing your speech 00:30:00 Preparing your visual aids 01:00:00 Creating a mock presentation 00:30:00 Eliminate stage fright and build your self confidence 01:00:00 Incorporating your personality into your presentation 01:00:00 Extra stuff you need to help you convey a high-impact message 01:00:00 Surveying the audience 00:30:00 The all important Q&A session 00:30:00 Getting your audience engaged 01:00:00 Items of preparation prior to your presentation 01:00:00 Management Presentation Module One - Getting Started 01:00:00 Module Two - Creating the Program 00:30:00 Module Three - Choosing Your Delivery Methods 00:30:00 Module Four - Verbal Communication Skills 00:30:00 Module Five - Non-Verbal Communication Skills 01:00:00 Module Six - Overcoming Nervousness 01:00:00 Module Seven - Creating Fantastic Flip Charts 00:30:00 Module Eight - Creating Compelling PowerPoint Presentations 01:00:00 Module Nine - Wow 'Em with the Whiteboard 00:30:00 Module Ten - Vibrant Videos and Amazing Audio 01:00:00 Module Eleven - Pumping it Up a Notch 01:00:00 Module Twelve - Wrapping Up 01:00:00 Professional Presentation Skills Diploma - Activities 00:00:00 Mock Exam Final Exam

Design your own Landscape with this innovative course Do you want to learn how to do landscaping in a more organised way without spending a lot of money? Have you got landscaping plans for the exterior of your home?There are various ways you can landscape with the help of this course. So enroll now! Landscaping is a fantastic opportunity to frame your house in an attractive, practical way that makes the most of space and natural features, increases the appeal of time spent in the garden, and definitely adds value to the property. Improving the aesthetic appeal of any home and creating an inspiring outdoors environment remains ever-important. Nowadays landscaping is all about planning, setting and constructions of gardens. A landscape which is outlined legitimately is a source of happiness for the whole family. In this course, you will learn the steps for drawing the base plans. In this course, you will learn about diagrams, how to create the designs according to your needs and satisfaction. For the best looking garden and for a good landscaping you need to plan and execute your plants wisely. Course Highlights Accredited Diploma in Landscaping is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Landscaping into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Landscaping Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Landscaping is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Landscaping is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Planning The Home Landscape 00:30:00 The Base Plan 00:15:00 Steps For Drawing The Base Plan 01:00:00 Planning For Your Needs 00:15:00 Studying The Site 00:30:00 Landscaping Materials 01:00:00 Placing Your Plants 00:30:00 Choosing And Planting Your Plants 02:00:00 Landscape Construction 00:15:00 Terracing 00:30:00 Backyard Ponds 01:00:00 Landscaping For Energy Savings 01:00:00 Mock Exam Mock Exam- Accredited Diploma in Landscaping 00:20:00 Final Exam Final Exam- Accredited Diploma in Landscaping 00:20:00

Course Overview Are you a video game fanatic who's always trying out the latest games? Then you might want to consider becoming a Game Tester! Turn your passion for gaming into a steady income and get qualified to test games with this Game Testing Online Course. This Game Tester training course will teach you everything you need to know about the quality assurance testing of games, taking you through the testing process step-by-step. You will learn how to find and report bugs and glitches and detect code errors and faults, gaining an in-depth understanding of how video games are made.  What's more, you will develop your knowledge of the history and nature of the gaming industry, including industry trends and developments. This course is ideal for anyone seriously considering a career in gaming, who has excellent IT and analytical skills. Do you live and breathe video games? Become a certified Game Tester, with this comprehensive course!    What You Will Learn This Game Tester Course will teach you everything you need to know to test the quality of video games, with step-by-step guidance. It covers the role of the Game Tester in detail, including skills and career opportunities. Game Quality Assurance & Testing An Overview of the Game Testing Process The Role & Responsibilities of a Game Tester Career Path & Skills in the Gaming Industry How to Report Bugs and Glitches Understanding How Video Games Are Made The History and Evolution of the Gaming Industry How to Detect Code Errors and Faults Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course. Game Tester Secrets Introduction to Game Testing FREE 01:00:00 Two Rules of Game Testing FREE 01:00:00 How to Put a Resume Together 01:00:00 How give Examples During Job Interview 00:30:00 Contacting Game Developers 01:00:00 Use the Correct Search Keywords 01:00:00 Wrapping Up 00:15:00 Additional Study Material Game QA & Testing 00:00:00 Game Testing Changers 00:00:00 Become A Game Tester 00:00:00 Mock Exam Mock Exam- Game Tester Secrets 00:20:00 Final Exam Final Exam- Game Tester Secrets 00:20:00

Protecting yourself is not always about learning some fancy moves and having the constant mentality to attack. It is about surviving an attack by escaping unharmed, and as such your first instinct should always be to avoid the situation in the first place. Well bind that black belt tight and get ready, because this Personal Development: Self Defence Diploma course will help you prepare for the dangers lurking around the corner. This diploma level course will start by teaching you the basics of self-defence before moving onto martial arts. You will also learn about Kung Fu, how to get away from sticky situations and how to use your body in the right way. Finally, this course will also help you to choose a style to study so that you can stay safe anywhere you go. Essentially this Personal Development: Self Defence Diploma course is designed for those in mind who have the determination to succeed and would like to know how to deal with crisis situations. The only question that remains is how long can you afford to risk yourself? Course Highlights Personal Development: Self Defence Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Personal Development: Self Defence Diploma into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 9 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Personal Development: Self Defence Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Personal Development: Self Defence Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Personal Development: Self Defence Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Self Defence Basics Introduction to Self Defence FREE 00:15:00 Legal Aspects FREE 00:15:00 Protecting Yourself 01:00:00 Self-Defence Basics 00:15:00 Advanced Self Defence Techniques 01:00:00 Krav Maga 00:30:00 Self Defence Techniques Self Defence Basics 01:00:00 Martial Arts Basics 01:00:00 Getting Away 01:00:00 A Look At Kung Fu 01:00:00 Using Your Body in The Right Way 00:30:00 Choosing A Style To Study 01:00:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Personal Development: Self Defense Diploma 00:20:00 Final Exam Final Exam- Personal Development: Self Defense Diploma 00:20:00

Do you need to create a fantastic Newspaper or flyer design quickly? Our Microsoft Publisher 2010 will help you to learn the details about Microsoft Publisher so that you can easily do your task. Microsoft Publisher is a desktop publishing application that places emphasis on page layout and design and helps you to create, personalise your layouts and shares a wide range of publications and marketing materials in-house. The knowledge about the advanced functions and features of Microsoft Publisher 2010 will give you a significant advantage when designing and publishing your newsletter, flyer, posters, product catalogues, proposal or training manual. In the course, you will know how to use the page layout, building blocks, picture, media tools, Object grouping, aligning, distributing, and ordering tools to get your objects looking great with a minimum amount of effort. By the end of the course, you will be able to personalise and customise your layouts or designs like flyers or e-mail templates. Course Highlights CPD Accredited Microsoft Publisher 2010 Advanced Level is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed CPD Accredited Microsoft Publisher 2010 Advanced Level into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose CPD Accredited Microsoft Publisher 2010 Advanced Level Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? CPD Accredited Microsoft Publisher 2010 Advanced Level is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our CPD Accredited Microsoft Publisher 2010 Advanced Level is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - Working With Text 01:00:00 Module Three - Working with Pictures 01:00:00 Module Four - Graphics and Objects 01:00:00 Module Five - Moving and Grouping Objects 01:00:00 Module Six - Page Layout 01:00:00 Module Seven - Media Files 01:00:00 Module Eight - Mail and E-mail Merges 01:00:00 Module Nine - Creating a Catalog 01:00:00 Module Ten - Publication Information 01:00:00 Module Eleven - Save and Send Files 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities - CPD Accredited Microsoft Publisher 2010 Advanced Level 00:00:00 Mock Exam Mock Exam- CPD Accredited Microsoft Publisher 2010 Advanced Level 00:20:00 Final Exam Final Exam- CPD Accredited Microsoft Publisher 2010 Advanced Level 00:20:00

Are you a creative person and want to express your creativity to the whole world? If so, then you may have dreamt about starting your career as a professional painter. We are here to make your dream come true with our special Diploma in Painting. With this course, you will be able to refine your painting techniques and also hone your artistic skills. You will be able to take your creativity to an advanced level so that you can earn a good livelihood with it. This course will help you to start with the basics like sketching, composition of colours, different painting styles and also how to engage yourself with modern trends. Moreover, you will learn how to start your own painting business, hiring team members, prepare portfolios, outdoor painting skills and also getting customers. If you think you are ready to start your career as a professional painter, then enroll to this course and unleash your creativity now! Course Highlights Diploma in Painting is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Painting into 12 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Painting Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Painting is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Painting is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:30:00 Incorporate Your Business 01:00:00 Employing Or Contracting - What Is The Difference? 00:30:00 From Where Can You Hire Workers 01:00:00 Getting Insurance 01:00:00 Getting Ready - Portfolios, Flyers And Cards 00:30:00 What Do You Need For Outdoor Painting 01:00:00 What Do You Need To Know About Indoor Painting 01:00:00 Fancy Indoor Painting Touches - How To Get Them 00:30:00 Paint Primer 101 01:00:00 How To Get Customers 01:00:00 The Non-Paying Customers! 00:30:00 Mock Exam Mock Exam- Diploma in Painting 00:20:00 Final Exam Final Exam- Diploma in Painting 00:20:00

Provide your Customers with the Service that will leave a lasting impression Are you struggling to communicate with your customer? Not able to grab their attention? Take this course to learn how to interact with customers so they don't cut you off in mid sentence. The best customer service representatives are genuinely excited to help customers. You will have to be patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. You will have to be confident at troubleshooting and investigate if you don't have enough information to resolve customer complaints. Customer service is what ultimately makes or breaks a company. If it is done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth. This course comprises of multiple units, all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn't willing to admit his mistakes. Course Highlights Extended Diploma in Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Customer Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Entrepreneurs, students, adventurers, the dreamers or individuals who are interested in learning the techniques of goal setting. Extended Diploma in Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Basics of Customer Service Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Providing Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Extended Diploma in Customer Service 00:30:00 Final Exam Final Exam- Extended Diploma in Customer Service 00:30:00