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31835 Courses delivered On Demand

Hairdressing and Barbering

By IOMH - Institute of Mental Health

Join our Hairdressing and Barbering course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Hairdressing and Barbering course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Hairdressing and Barbering course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Hairdressing and Barbering. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Hairdressing and Barbering course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Hairdressing and Barbering is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Hairdressing and Barbering course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Hairdressing and Barbering Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Introduction Who are Barbers 00:05:00 Anatomy of the skull 00:15:00 Hair Type 00:15:00 Face shapes, Characteristics & Style concepts 00:15:00 Tools of the Trade (Barbers) 00:30:00 Hair Salon Equipments & Furnitures 00:15:00 Code of Practices for Barbering Services 00:45:00 Safe Startup Guide for Barbers 00:35:00 Shaving 00:40:00 Hair Cutting Cutting the Hair 00:15:00 Cutting: Barber Skills & Techniques 00:15:00 Cutting hair - One length hair 00:15:00 Cutting hair - Uniform Layer 00:15:00 Cutting hair - Short graduation 00:15:00 Cutting hair - Long graduation 00:15:00 Cutting hair - Curly hair 00:15:00 Cutting hair - Fringes 00:15:00 Hair Styling About Of Hair Style 00:30:00 Check Out Your Face Shape 01:00:00 Choosing Your Style On Your Shape 01:00:00 Best Hairstyles For A Long Face 00:30:00 Best Hairstyles For A Square Face 00:30:00 Best Hairstyles For A Round Face 00:30:00 Best Hairstyles For A Heart Shaped Face 01:00:00 How To Love Your Style 00:30:00 Glossary of Cuts 00:05:00 Shampooing Shampooing 00:15:00 Assignment Assignment - Hairdressing and Barbering 00:00:00

Hairdressing and Barbering
Delivered Online On Demand11 hours 25 minutes
£11.99

Communication & Information Handling in Care

4.5(3)

By Studyhub UK

Embark on a transformative learning journey with our course, 'Communication & Information Handling in Care,' where the art of communication meets the responsibility of safeguarding sensitive information. In a world where every interaction matters, this course transcends the basics. Module by module, you'll explore the intricacies of effective communication, decoding reactions and mastering the unspoken language of body cues. Barriers to communication become stepping stones as you uncover strategies to overcome them, ensuring seamless connections in the realm of care. Confidentiality takes center stage as you delve into the ethical landscape of records maintenance, emphasizing the significance of trust in care relationships. The course extends beyond theory, guiding you through the practical aspects of information handling, ensuring your skills are not just theoretical but ready to be applied securely in real-world care settings. Join us on this dynamic expedition where communication becomes an art, and information handling transforms into a secure, ethical practice. Learning Outcomes Master the nuances of effective communication in diverse care scenarios. Decode reactions and understand the subtle language of body cues. Overcome barriers to communication, fostering meaningful connections. Navigate the ethical landscape of confidentiality and records maintenance. Demonstrate secure and ethical handling of information in care contexts. Why choose this Communication & Information Handling in Care course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Communication & Information Handling in Care course for? Aspiring healthcare professionals eager to enhance their communication skills. Current care practitioners seeking a deeper understanding of information ethics. Individuals entering the care sector desiring a comprehensive foundation. Professionals in allied healthcare fields wanting to refine communication strategies. Those keen on mastering the ethical aspects of information handling in care. Career path Clinical Communication Specialist: £35,000 - £50,000 Health Information Manager: £30,000 - £45,000 Patient Advocacy Coordinator: £28,000 - £40,000 Care Quality Assurance Officer: £32,000 - £48,000 Healthcare Information Security Analyst: £38,000 - £55,000 Clinical Governance Advisor: £40,000 - £60,000 Prerequisites This Communication & Information Handling in Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Communication & Information Handling in Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Communication Introduction to Communication 00:17:00 Module 02: Reactions & Body Language Reactions & Body Language 00:17:00 Module 03: Barriers & How to Overcome It Barriers & How to Overcome It 00:18:00 Module 04: Confidentiality & Records Maintenance Confidentiality & Records Maintenance 00:15:00 Module 05: Handling Information Handling Information 00:17:00 Module 06: Secure Handling of Information Secure Handling of Information 00:18:00

Communication & Information Handling in Care
Delivered Online On Demand1 hour 42 minutes
£10.99

Tax Strategy and Financial Planning for Beginners

5.0(5)

By Online Training Academy

Jump onon a journey to financial mastery with our comprehensive tax and financial planning course. Uncover the intricacies of individual and corporate taxes, demystify accounting nuances, and navigate the complex landscape of income streams. Dive deep into capital gains, payroll intricacies, and VAT intricacies - all essential facets of fiscal expertise. Key Features: CPD Certified Developed by Specialist Lifetime Access Master the art of strategic financial planning, acquiring skills to navigate the maze of national insurance and inheritance tax. Delve into the world of advanced income tax, unlocking insights that go beyond the surface. Elevate your financial acumen and gain a comprehensive understanding of the tax framework in the UK. Propel yourself towards financial success and empower your fiscal decision-making prowess. Course Curriculum Module 1: Personal Taxation Module 2: Financial Accounting and Analysis Module 3: Self-Assessment Tax Filing Module 4: Capital Gains Taxation Module 5: Payer, Payroll, and Salary Administration Module 6: Corporate Tax Management Module 7: Income Tax Framework Module 8: Estate Tax Planning Module 9: National Insurance Principles Module 10: Value Added Tax (VAT) Module 11: UK Taxation Landscape Module 12: Advanced Income Taxation Learning Outcomes: Analyze individual tax intricacies for effective financial planning strategies. Interpret financial data, honing accounting skills for insightful financial analysis. Navigate self-assessment tax returns with confidence and accuracy. Decode the complexities of capital gains tax for optimal financial decision-making. Master the management of payee, payroll, and wages within the tax framework. Gain expertise in corporation tax, ensuring compliance and financial efficiency. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking financial empowerment and strategic tax planning insights. Entrepreneurs aiming to navigate the complexities of corporate taxation. Professionals aspiring to enhance their understanding of income tax intricacies. Small business owners looking to optimize their financial decision-making. Anyone keen on demystifying inheritance tax and national insurance complexities. Career path Tax Consultant Financial Analyst Payroll Manager Corporate Accountant Inheritance Tax Advisor VAT Specialist Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Tax Strategy and Financial Planning for Beginners
Delivered Online On Demand2 hours 18 minutes
£10

Tuberculosis Awareness Campaign

5.0(5)

By Online Training Academy

Jump on a transformative journey as we unravel the nuances of Tuberculosis, a silent adversary affecting millions worldwide. In this enlightening campaign, we delve into a series of modules meticulously designed to enhance your understanding of this global health challenge. Our mission is not just education; it's a call to action, empowering you to be a beacon of awareness and change in your community. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Discover the intricacies of Tuberculosis, from its widespread prevalence to the evolving landscape of drug resistance. Explore cutting-edge diagnostic techniques that form the frontline of early detection, arming you with the knowledge to make a difference. Journey through treatment approaches and gain insights into the dynamic strategies employed for the control and management of Tuberculosis. Finally, immerse yourself in the realm of prevention, equipped with measures that can make a lasting impact on curbing the spread of this formidable disease. Join us in this crusade against Tuberculosis, where knowledge becomes a powerful catalyst for a healthier, more informed society. Course Curriculum Module 1: Tuberculosis Overview Module 2: Tuberculosis Epidemiology and Resistance Module 3: Tuberculosis Diagnosis Techniques Module 4: Tuberculosis Treatment Approaches Module 5: Tuberculosis Control and Management Tactics Module 6: Tuberculosis Prevention and Control Measures Learning Outcomes: Grasp Tuberculosis fundamentals through an insightful overview of the disease. Analyze Tuberculosis epidemiology, understanding resistance patterns and their implications. Evaluate diverse diagnostic techniques employed in Tuberculosis detection and diagnosis. Examine various treatment approaches used in the management of Tuberculosis patients. Implement effective control and management tactics in the context of Tuberculosis. Devise preventive measures for Tuberculosis, contributing to broader health initiatives. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals seeking comprehensive Tuberculosis knowledge. Public health workers dedicated to disease prevention and awareness. Community leaders advocating for public health improvement. Students pursuing health-related studies with an interest in infectious diseases. Individuals passionate about raising awareness and contributing to Tuberculosis prevention. Career path Epidemiologist specializing in infectious diseases. Public Health Educator with a focus on Tuberculosis awareness. Clinical Researcher in the field of Tuberculosis treatment. Health Policy Analyst contributing to Tuberculosis control strategies. Laboratory Technician specializing in Tuberculosis diagnostic methods. Community Health Worker dedicated to Tuberculosis prevention initiatives. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Tuberculosis Awareness Campaign
Delivered Online On Demand1 hour 48 minutes
£10

Property Development Training Course - CPD Accredited

By Training Tale

Property Development: Property Development Course Online As long as civilization exists, the need for property development will continue to rise, making this one of the most profitable industries to build a career. This Property Development: Property Development Coursecan be a steppingstone for someone interested in property development and wants to get a head start in his career path. This Property Development: Property Development Course is designed to provide you with the knowledge and skills required to be a strong candidate in today's competitive job market. The Property Development: Property Development Course covers the whole property development process, from the research stage to implementing plans and marketing the property. You will be guided through the process step by step using interactive audiovisual content. This Property Development: Property Development Course will lead you through many types of property in the real estate market, as well as English and Scottish property development laws. You will also learn about the property research process and financing options. Special Offers of this Property Development: Property Development Course This Property Development: Property Development Course includes a FREE PDF Certificate. Lifetime access to this Property Development: Property Development Course Instant access to this Property Development: Property Development Course Get FREE Tutor Support from Monday to Friday in this Property Development: Property Development Course Course Included in This Property Development: Property Development Course Course 01: Property Development Diploma Course 02: Communication Skills Course Course 03: Level 7 Project Management Course Course 04: Residential Letting [ Note: Free PDF certificate as soon as completing the Property Development: Property Development Course] Property Development: Property Development Course Online Industry Experts Designed this Property Development: Property Development course into 9 detailed modules. Course Curriculum of Property Development: Property Development Training Module 01: An Overview of Property Development Module 02: Types of Property Module 03: Market Research Module 04: Laws Relevant to Property Module 05: Various Medium of Funding Option Module 06: Building Regulation Module 07: The Procedure of Planning Module 08: Understanding Project Management Module 09: Marketing Your Property Assessment Method of Property Development: Property Development Course After completing each module of the Property Development: Property Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Property Development: Property Development Course After completing the MCQ/Assignment assessment for this Property Development: Property Development course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Property Development: Property Development Course Online This Property Development: Property Development Course is suitable for those who want to learn more about Property Development and wants to make a career in this field. Requirements Property Development: Property Development Course Online Students who intend to enrol in this Property Development: Property Development course must meet the following requirements: Property Development: Good command of the English language Property Development: Must be vivacious and self-driven Property Development: Basic computer knowledge Property Development: A minimum of 16 years of age is required Career path Property Development: Property Development Course Online This Property Development: Property Development Course program can help you get started in the following positions: Property Developer/Agent Real Estate Property Manager Certificates Certificate of completion Digital certificate - Included

Property Development Training Course - CPD Accredited
Delivered Online On Demand22 hours
£12

Python from Scratch Course

By Compliance Central

Are you looking to enhance your Python programming skills? If yes, then you have come to the right place. Our comprehensive course on Python programming will assist you in producing the best possible outcome by mastering the Python skills. The Python course is for those who want to be successful. In the Python course, you will learn the essential knowledge needed to become well versed in Python programming . Our Python from Scratch course starts with the basics of Python and gradually progresses towards advanced topics. Therefore, each lesson of this Python course is intuitive and easy to understand. Why would you choose the Python from Scratch course: Lifetime access to Python from Scratch course materials Full tutor support is available from Monday to Friday with the Python course Learn Python from Scratch at your own pace from the comfort of your home Gain a complete understanding of Python course Accessible, informative Python learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Python from Scratch course Study Python in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Python course Key topics covered in the Python from Scratch Course Introduction to Python and its latest features Command line operations and code execution Manipulation of data types and structures Application of conditional and looping structures Object-Oriented Programming fundamentals Exception handling in Python Using Pypi, Pip, and built-in Python modules Basics of Decorators and Generators Introduction to Django framework and project setup Implementing models, migrations, and URL mapping in Django Django admin customization and site navigation Game creation and performance measurement in Python CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Python from Scratch course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Python. It is also great for professionals who are already working in Python and want to get promoted at work. Requirements To enrol in this Python from Scratch course, all you need is a basic understanding of the English Language and an internet connection. Career path The Python from Scratch course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Python programming. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Python from Scratch Course
Delivered Online On Demand8 hours
£12

Biochemist - CPD Accredited Course

By Compliance Central

All in One Bundle Special Discount Offer Are you looking to enhance your Biochemist - CPD Accredited Course skills? If yes, then you have come to the right place. Our comprehensive courses on Biochemist - CPD Accredited Course will assist you in producing the best possible outcome by learning the Biochemist - CPD Accredited Course skills. CPD Accredited courses you will get: Course 01: Biochemistry Course 02: Time Management Skills Course 03: Office Skills The Biochemist - CPD Accredited Course bundle is for those who want to be successful. In the Biochemist - CPD Accredited Course bundle, you will learn the essential knowledge needed to become well versed in Biochemist - CPD Accredited Course . Our Biochemist - CPD Accredited Course bundle starts with the basics of Biochemist - CPD Accredited Course and gradually progresses towards advanced topics. Therefore, each lesson of this Biochemist - CPD Accredited Course is intuitive and easy to understand. Why would you choose the Biochemist - CPD Accredited Course course from Compliance Central: Lifetime access to Biochemist - CPD Accredited Course courses materials Full tutor support is available from Monday to Friday with the Biochemist - CPD Accredited Course course Learn Biochemist - CPD Accredited Course skills at your own pace from the comfort of your home Gain a complete understanding of Biochemist - CPD Accredited Course course Accessible, informative Biochemist - CPD Accredited Course learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Biochemist - CPD Accredited Course bundle Study Biochemist - CPD Accredited Course in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Biochemist - CPD Accredited Course Course Improve your chance of gaining in demand skills and better earning potential by completing the Biochemist - CPD Accredited Course Curriculum of Course 01: Biochemistry Module 01: Introduction to Biochemistry Module 02: Introduction to Cells Module 03: Organic Chemist Module 04: Biomolecules Module 05: Protein Module 06: Biomolecules of Nucleic Acids Module 07: Genetics Module 08: Metabolism Curriculum of Course 02: Time Management Skills Module 01: Importance and Benefits of Time Management Module 02: Assess Your Current Work Practice Module 03: Identifying the Priorities Module 04: Say 'No' to Procrastination Module 05: Set Your Goals Module 06: Plan the Work Module 07: Work the Plan Module 08: Effective Time Management Techniques Module 09: Combat the Time Wasters Module 10: Time Management for Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks Curriculum of Course 03: Office Skills Module 01: Core Office Skills Module 02: Self-Management Module 03: Organizing and Planning (i) Module 04: Organizing and Planning (ii) Module 05: Rapport Building CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Biochemist - CPD Accredited Course bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Biochemist - CPD Accredited Course . It is also great for professionals who are already working in Biochemist - CPD Accredited Course and want to get promoted at work. Requirements To enrol in this Biochemist - CPD Accredited Course course, all you need is a basic understanding of the English Language and an internet connection. Career path The Biochemist - CPD Accredited Course course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Biochemist - CPD Accredited Course. Certificates 3 CPD Accredited PDF Certificate Digital certificate - Included Get 3 CPD accredited PDF certificate for Free. Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Biochemist - CPD Accredited Course
Delivered Online On Demand2 hours
£12

Python from Scratch and Javascript Programming

By Compliance Central

Are you looking to enhance your Python from Scratch skills? If yes, then you have come to the right place. Our comprehensive courses on Python from Scratch will assist you in producing the best possible outcome by learning the Python from Scratch skills. Get 3 CPD Accredited Courses for only £12! Offer Valid for a Limited Time!! Hurry Up and Enrol Now!!! Course 01: Python from Scratch Course 02: Intermediate Python Coding Course 03: Javascript Programming for Beginners So, enrol in our Python from Scratch bundle now! Other Benefits Lifetime Access to All Learning Resources An Interactive, Online Course A Product Created By Experts In The Field Self-Paced Instruction And Laptop, Tablet, And Smartphone Compatibility 24/7 Learning Support Free Certificate After Completion Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Who is this course for? Anyone from any background can enrol in this Python from Scratch bundle. Requirements To enrol in this Python from Scratch, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Python from Scratch. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included 3 CPD Accredited PDF Certificate

Python from Scratch and Javascript Programming
Delivered Online On Demand15 hours
£12

Customer Service Diploma Level 2 & 3

5.0(5)

By Online Training Academy

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Customer Service Diploma Level 2 & 3
Delivered Online On Demand1 hour 42 minutes
£10

Customer Service Diploma Level 2 & 3

5.0(5)

By Online Training Academy

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Customer Service Diploma Level 2 & 3
Delivered Online On Demand1 hour 42 minutes
£10