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24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Diploma in Pain Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Pain Management at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Pain Management at QLS Level 5 course. Due to Pain Management at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Pain Management at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Pain Management at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Pain Management at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Pain Management at QLS Level 5 course. This Pain Management at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Pain Management at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Pain Management at QLS Level 5 course: Module 01: Introducing Pain Management Module 02: Pain Theories Module 03: Types of Pain Module 04: Physiology and Psychology of Acute Pain Module 05: Pain as a Long-term Condition Module 06: Back and Neck Pain Module 07: Headache Module 08: Neuropathic Pain and Its Management Module 09: Cancer Pain Module 10: Assessment of Pain Module 11: Relaxation for Pain Management Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Pain Management at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Pain Management at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Pain Management at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Pain Management at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Pain Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQS Accredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Description: Social Media Marketing refers to the system of gaining traffic or attraction through social media. The Social Media Strategist Skills Training - Complete Video Course includes all the required information that you need to do for Social Media Marketing. In the course, you will learn the rise of social media, conducting and auditing market analysis, setting goals and selecting platforms, creating the social media policy and integrating marketing strategies. You will also know how to develop compelling content, popular platforms, and the ways of launching successful campaigns, the procedures of managing the community, customer service, and measuring, the system of analyzing and reporting. The course starts with analyzing the market and auditing social media. After these initial explanations, the course will help you to set goals and selecting platforms for social media marketing. Next, the course teaches the ways of creating social media policy and integrating marketing strategies. Finally, the course will help you to create an effective social media campaigns and the methods of promoting the campaign. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Social Media Strategist Skills Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Social Media Strategist Skills Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. The Rise of Social Media What is Social Media FREE 00:18:00 The Growth of Social Media 00:10:00 Conducting Market Analysis Conducting Market Analysis 00:16:00 Auditing Social Media Auditing Social Media 00:26:00 Setting Goals and Selecting Platforms Corporate Culture and Social Media 00:12:00 Social Media Goals vs. Business Goals 00:10:00 Types of Social Media Platforms 00:08:00 Creating the Social Media Policy The Social Media Policy 00:40:00 Creative Commons 00:21:00 Integrating Marketing Strategies Brand Marketing 00:27:00 Keyword Selection 00:17:00 Developing Effective Content Content Marketing on Social Media 00:26:00 Content Development 00:23:00 Understanding the Popular Platforms Understanding the Popular Platforms 03:34:00 Launching Successful Campaigns Traditional Website Advertising 00:37:00 Social Media Documentation and Schedules 00:29:00 Project Management Software 00:39:00 Managing the Community The Community Manager Role 00:26:00 Importance of Voice Consistency 00:30:00 Providing Customer Service Organizational Customer Servicen 00:28:00 Social Media Triage 00:14:00 Online versus Personal Interactions 00:26:00 Measuring, Analyzing and Reporting Social Media Analytics 00:27:00 Goal Value 00:43:00 The Social Media Strategist Career The Social Media Strategist Career 00:21:00 Mock Exam Mock Exam- Social Media Strategist Skills Training - Complete Video Course 00:20:00 Final Exam Final Exam- Social Media Strategist Skills Training - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This course explores the rationale behind the commercialization of Trust and the impact of using Trusts as commercial vehicles. The course introduces some practical examples of the relationship between a Trust and a contract and explains the difference between Trust and other contracts. The course also elaborates on different types of commercial Trusts and presents the rules framing Trusts under different jurisdictions.After the successful completion of this course, the learner will be able to; Analyse the rationale behind the commercialization of Trust. Determine the impact of the commercialization of Trust. Understand the relationship between Trust and contract Understand the difference between Trust and other contracts. Elaborate on different types of commercial Trusts. Understand rules framing Trust under different jurisdictions. This course explores the rationale behind the commercialization of Trust and explores the impact of using Trusts as commercial vehicles. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding The Commercialization Of Trust This course explores the rationale behind the commercialization of Trust and the impact of using Trusts as commercial vehicles. Understanding The Commercialization Of Trust Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. Legal advisors. Law practitioners. Contract specialists. Legal officers. Contract managers. Business developers. Trade advisors. Trade compliance officers. Law lecturers. Business lecturers. Legal and business researchers. Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The course "Understanding Business Environment and Relationships" aims to provide students with a comprehensive understanding of the various factors that shape the business environment and the different relationships that businesses have with their stakeholders.After the successful completion of the course, you will be able to learn about the following, Understand the Legal Business Framework Learn about Stakeholder's nature, engagement and analysis Understand the Logistics, imports and Exports aspects of a business The course "Business Environment and Relationships" is designed to provide students with an understanding of the various factors that influence the business environment, including economic, social, political, legal, and technological factors. Students will also learn about businesses' different relationships with their stakeholders, including customers, suppliers, competitors, employees, and the community. The course typically covers market structures, economic indicators, government policies and regulations, corporate social responsibility, and business ethics. Students will also learn how to analyze and interpret financial statements and apply various analytical tools and techniques to make informed business decisions. The course "Business Environment and Relationships" is designed to provide students with an understanding of the various factors that influence the business environment, including economic, social, political, legal, and technological factors. Students will also learn about the different relationships that businesses have with their stakeholders, including customers, suppliers, competitors, employees, and the community. The course typically covers topics such as market structures, economic indicators, government policies and regulations, corporate social responsibility, and business ethics. Students will also learn how to analyze and interpret financial statements, as well as how to apply various analytical tools and techniques to make informed business decisions. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Business Environment and Relationships Self-paced pre-recorded learning content on this topic. Understanding Business Environment and Relationships Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Business Development Manager Sales Manager Marketing Manager Strategic Planning Manager Public Relations Manager Operations Manager Supply Chain Manager Human Resources Manager Customer Service Manager Business Analyst Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Description Being a second language learner, do you want to be an expert in the German language? Are you interested to increase your fluency in this language to get much more opportunities in educational sectors, job markets, and office? If so, take a look at our well-designed German language learning course. Its precise contents help you to be better in using the German language in vivid ways. The Complete German Course - Beginner course deals with the basic German language, grammar, vocabulary, and use of German tense. The outlines of the course incorporate a different form of the pronoun, and effective words so that you can use these properly to improve your communicational and conversational skills. It introduces you to the key use of the verb, and greeting sentences. The purpose of the course is to enrich your fluency so that you can respond in asking a question of your surrounded people. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete German Course - Beginner is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete German Course - Beginner is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 1 Learn German - Find out all about this course in less than two min 00:02:00 Learn German - The Alphabet 00:14:00 Learn German - Pronouncing certain combinations of letters 00:09:00 Learn German - Introduce yourself and others 00:07:00 Learn German - Greet someone - say good-bye to someone 00:09:00 Learn German - The Gender - the Articles 00:08:00 Learn German - Where do you come from- 00:07:00 Learn German - What languages do you speak- 00:06:00 Learn German - The numbers until 20 00:11:00 Learn German - The numbers until 100 00:08:00 Module 2 The personal pronouns and conjugation of the verbs 'to be' and 't 00:11:00 Learn German - The conjugation in the present part 1 00:10:00 Learn German - The conjugation in the present part 2 00:18:00 Learn German - The conjugation in the present part 3 00:15:00 Learn German - Recap dictation 00:22:00 Learn German - The possessive pronoun 00:19:00 Learn German - The Family 00:16:00 Learn German - More detailed information about the person- pers 00:17:00 Learn German - The food-Going shopping 00:20:00 Learn German - The price- How much does it cost- 00:12:00 Module 3 Learn German - The question words with W-The Yes- No questions 00:16:00 Learn German - The times of the day-The days of the week 00:15:00 Learn German - The daily routine 00:23:00 Learn German - The apartment 00:19:00 Learn German - The real estate announce 00:21:00 Learn German - The furniture- The interior equipment 00:18:00 Learn German - The plural 00:18:00 Learn German - The gender-the grammatical gender 00:18:00 Learn German - Country information 00:19:00 Learn German - The negation with 'nicht' and 'kein' 00:17:00 Module 4 Learn German - Separable and non-separable verbs 00:20:00 Learn German - The colors 00:12:00 Learn German - Hobbies 00:17:00 Learn German - Let's cook 00:17:00 Learn German - Repeat Dictation 00:17:00 Learn German - Test 00:14:00 Learn German - Test - Part 2 00:19:00 Learn German - The syntax 00:18:00 Learn German - Introduction to the cases 00:02:00 Learn German - The Perfect 00:20:00 Module 5 Learn German - The Participle II 00:17:00 Learn German - Exercises for Participle II and Perfect 00:19:00 Learn German - Occupations and work environment 00:24:00 Learn German - Understanding a job advertisement 00:19:00 Learn German - Introduction to the prepositions 00:13:00 Learn German - When traveling 00:20:00 Learn German - Fill out a form 00:25:00 Learn German - The body parts 00:21:00 Learn German - Health and sickness 00:18:00 Learn German - At the doctor's 00:22:00 Module 6 Learn German - The comparative 00:20:00 Learn German - The superlative 00:18:00 Learn German - What is a healthy diet 00:20:00 Learn German - To be in a city 00:20:00 Learn German - Local prepositions 00:15:00 Learn German - The polite speech-The subjunctive 2 00:21:00 Learn German - The clothing 00:27:00 Learn German - The ordinal numbers 00:17:00 Learn German - Important holidays in Germany 00:20:00 Learn German - The big Germany quiz 00:21:00 Course Certification Order your Certificate 00:00:00

This course covers the definition, evolution, and features of international banking regulations and supervision, focusing on financial stability. Students will learn about the objectives of bank regulations and the Basel Accord, including capital adequacy requirements. Additionally, the course covers general fund requirements, US Federal Reserve Bank regulations and supervision, and the causes and effects of global financial crises. Finally, students will explore the post-1970 development of state regulation in the UK. The course "Exploring the International Banking Regulations and Supervisions and Financial Stability" is designed to provide students with an in-depth understanding of the regulatory framework governing international banking and its impact on financial stability. The course also explores the post-1970 development of state regulation in the UK, highlighting the challenges and opportunities in regulating the banking sector. After the successful completion of the course, you will be able to learn about the following, Definition, Evolution and Features of International Banking. Bank Regulations its objectives. Basel Accord and Capital Adequacy. General Fund Requirements, US Federal Reserve Bank. Regulations and Supervision. Global Financial Crises its Causes and Effects. The Post 1970 Development of State Regulation in the UK. This course covers the definition, evolution, and features of international banking regulations and supervision, with a focus on financial stability. Students will learn about the objectives of bank regulations and the Basel Accord, including capital adequacy requirements. Additionally, the course covers general fund requirements, US Federal Reserve Bank regulations and supervision, and the causes and effects of global financial crises. Finally, students will explore the post-1970 development of state regulation in the UK. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Exploring the International Banking Regulations and Supervisions and Financial Stability Self-paced pre-recorded learning content on this topic. Exploring the International Banking Regulations and Supervisions and Financial Stability Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Course participants Professionals in the banking industry Researchers and academics Government officials Policymakers and regulators Anyone interested in understanding international banking regulations and financial stability. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Property Management There has never been a better time to start a career in Property Management, with more companies looking for Property Managers to oversee and manage their properties daily. Through this course, you will learn everything you need to know about Property Management and become an expert in the field. Enrolling in this Property Management course will also provide you with information on the realities of a career in property management or production and why it is a good choice. This Property Management course will help you get started in the property industry. This Training Tale Property Management course will teach you how to make a good first impression on tenants and keep them on board for the long term. This course goes into great detail about the property market in the United Kingdom. The Property Management course will also teach you how to list and market a property, rent out a property, process applications, and much more. If you are new to this field or want to advance your career, this Property Management course will help you achieve your goals. Learning Outcomes After completing this Property Management course you will be able to: Find out more about land management. Recognize the ethical obligations of a property manager. Recognize the position and duties of a property manager. List and sell assets. Get cutting-edge guidance on the entire property management process. Keep long-term tenants. Look at the land management regulations in the United Kingdom. Free Courses included with Property Management Course Course 01: Property Development Diploma Course 02: Estate Agent Diploma Course 03: Level 7 Facilities Management Property Management Course Curriculum of Property Management Module 1: A Brief Overview Property Management Module 2: Functions of a Property Manager Module 3: Listing Marketing and Properties Module 4: The Leasing and Tenancy Agreement Module 5: UK Property Market Changes: An Opportunity Certificate of Completion You will receive a course completion certificate for free as soon as you complete of the Property Management Course Property Management 51:00 1: Property Management 51:00 PDF Who is this course for? Property Management Property Management is an excellent course for those who want to become experts in the area. This course is open to those interested in property management, including property owners and managers. Requirements Property Management There are no specific requirements for this Property Management course because it does not require any advanced knowledge or skills. Career path Property Management Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

***24 Hour Limited Time Flash Sale*** Chief Happiness Officer (CHO) - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Chief Happiness Officer (CHO) - CPD Certified Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Chief Happiness Officer (CHO) - CPD Certified bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Chief Happiness Officer (CHO) - CPD Certified Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Chief Happiness Officer (CHO) - CPD Certified Career Bundle: Course 01: Chief Happiness Officer (CHO) - CPD Certified Course 02: Level 7 Advanced Diploma in Strategic People Management Course 03: Strategic Management and Leadership Development Course 04: Diploma in Team Management at QLS Level 5 Course 05: Organisation & People Management Course 06: Diploma in Performance Management Course 07: Motivation Skills Course 08: Leadership and People Management Diploma Course 09: Diploma in Employee Management Course 10: Conflict Management Training Course 11: Equality & Diversity Course 12: Employee Training Responsibilities Course 13: Talent Management & Employee Retention Techniques Course 14: Diploma In UK Employment Law Course 15: Recruitment Consultant Diploma Course 16: Workplace Communication Management Course 17: Diploma in Meeting Management Course 18: Negotiation Skills Certificate Course 19: Payroll Administrator Training Course 20: Public Speaking Diploma Course 21: CSR - Corporate Social Responsibility Course 22: Cross-Cultural Awareness Training Course 23: Communicate and Work With People From Other Culture Course 24: Diploma in Operations Management Course 25: Change Management Course 26: Time Management Course 27: Smart Goal Setting Course 28: Critical Thinking in The Workplace Course 29: Confidence Building & Assertiveness Course 30: Compliance Risk and Management With Chief Happiness Officer (CHO) - CPD Certified, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Chief Happiness Officer (CHO) - CPD Certified today and take the first step towards achieving your goals and dreams. Why buy this Chief Happiness Officer (CHO) - CPD Certified? Free CPD Accredited Certificate upon completion of Chief Happiness Officer (CHO) - CPD Certified Get a free student ID card with Chief Happiness Officer (CHO) - CPD Certified Lifetime access to the Chief Happiness Officer (CHO) - CPD Certified course materials Get instant access to this Chief Happiness Officer (CHO) - CPD Certified course Learn Chief Happiness Officer (CHO) - CPD Certified from anywhere in the world 24/7 tutor support with the Chief Happiness Officer (CHO) - CPD Certified course. Start your learning journey straightaway with our Chief Happiness Officer (CHO) - CPD Certified Training! Chief Happiness Officer (CHO) - CPD Certified premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Chief Happiness Officer (CHO) - CPD Certified is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Chief Happiness Officer (CHO) - CPD Certified course. After passing the Chief Happiness Officer (CHO) - CPD Certified exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Chief Happiness Officer (CHO) - CPD Certified course is ideal for: Students seeking mastery in Chief Happiness Officer (CHO) - CPD Certified Professionals seeking to enhance Chief Happiness Officer (CHO) - CPD Certified skills Individuals looking for a Chief Happiness Officer (CHO) - CPD Certified-related career. Anyone passionate about Chief Happiness Officer (CHO) - CPD Certified Requirements This Chief Happiness Officer (CHO) - CPD Certified doesn't require prior experience and is suitable for diverse learners. Career path This Chief Happiness Officer (CHO) - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate CPD Accredited Digital Certificate Digital certificate - Included

Are you currently a call centre agent? Or are you someone who is in charge in customer service? Are you planning to learn more about his job but don't know where? Then this training course will be a very big help for you to know how customer service works and why it works that way. Description: Almost everyone knows how customer services can make or break any business. These services help your clients be assured that you are available when problems arise. To know more about customer service, you will learn how to identify different types of buying motivations. You will need to learn about SMART goals and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course.  Who is the course for? Call centre agents or customer service representatives who need to acquire skills for their profession. People who are interested in call centre customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Call Centre & Customer Service Training Course would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00