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Horse Care and Stable Management Training

4.9(27)

By Apex Learning

Tired of browsing and searching for a Horse Care and Stable Management course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Horse Care and Stable Management bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Horse Care and Stable Management course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Horse Care and Stable Management and help you along your learning journey. Advanced audio-visual learning modules of these Horse Care and Stable Management courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Horse Care and Stable Management, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Horse Care and Stable Management Bundle Consists of the following Premium courses: Course 01: Horse Care and Stable Management Course 02: Animal Science Course 03: Animal Nutrition & Diet Course 04: Animal Behaviour and Psychology Course 05: Exotic Animal Care Course 06: Veterinary Nursing and Medical Emergencies Course 07: Online Veterinary Medicine Course Course 08: Veterinary Physiology & Psychotherapy Course 09: Pet First Aid Course 10: Pet Business Course Course 11: Basic Business Finance Course 12: Strategic Planning and Analysis for Marketing Course 13: Stress Management Training Course 14: Time Management Enrol now in Horse Care and Stable Management to advance your career, and use the premium study materials from Apex Learning. Course Curriculum: Course 01: Horse Care and Stable Management Module 01: Introduction to Stable Management Module 02: Environment Module 03: Diet Module 04: The Healthy Horse Module 05: Nursing the Sick Horse Module 06: Tethering Module 07: Plants Poisonous to Horses Module 08: Zoonotic and Notifiable Diseases Module 09: Pre-purchase Vetting Module 10: Yard Work and Riding Out Module 11: Health and Safety Module 12: Manure Management Module 13: Travelling Horses Course 02: Animal Science Module 01: Principles of Animal Science Module 02: Animal Anatomy and Physiology Module 03: Cell Biology Module 04: Biochemistry Module 05: Animal Microbiology Module 06: Genetics and Evolution Module 07: Animal Nutrition Module 08: Animal Disease and Medicine Module 09: Animal Behavioural Ecology Module 10: Pet Care Module 11: Wildlife Management Module 12: Animal Welfare Course 03: Animal Nutrition & Diet Module 01: Animal Care & Welfare Module 02: Animal Nutrition Module 03: Basic Animal Health Course 04: Animal Behaviour and Psychology Module 01: Introduction to Animal Care Module 02: Basic Animal Health Module 03: Evolution and Ecosystem Module 04: Animal Behaviour Module 05: Animal Psychology Course 05: Exotic Animal Care Module 01: Introduction to the Care and Animal Welfare of All Species Module 02: Basic Animal Health Module 03: Hygiene Module 04: First Aid for Animals Module 05: Exotic Animals and Zoonotic Diseases Module 06: Learning about Horses Module 07: Learning about Birds Module 08: Caring Rabbits & Guinea-Pigs Module 09: Care of Chipmunks, Chinchillas and Degus Module 10: More about Ornamental Fish Module 11: Taking Care of Amphibians Module 12: Specific information on Reptiles Course 06: Veterinary Nursing and Medical Emergencies Module 01. Introduction to Veterinary Nursing Module 02. Basic Care and Animal Welfare of All Species Module 03. Career Prospect and Development Module 04. Veterinary Nursing Legislation Module 05: Collapse & Unconsciousness Module 06: Cardiopulmonary Resuscitation Module 07. Shock Module 08. Bleeding Module 09. Bandage Module 10. Fractures Module 11. Seizures Module 12. Choking & Drowning Module 13. Heat Stroke & Hypothermia Module 14. Burns & Scalds Module 15. Poisoning Module 16. Bites and Stings Module 17. Common Emergencies Module 18. Managing a First Aid Scenario Module 19. Pet First Aid Kit Course 07: Online Veterinary Medicine Course Module 01: Introduction to Veterinary Medicine Module 02: Making a Diagnosis Module 03: The Physical Examination Module 04: The Medical History Module 05: Biosecurity and Infection Control Module 06: Practical Antimicrobial Therapeutics Module 07: Diseases of the Alimentary Tract Module 08: Diseases of the Liver and Pancreas Module 09: Diseases of the Cardiovascular System Module 10: Diseases of the Haemolymphatic and Immune Systems Module 11: Diseases of the Respiratory System Module 12: Diseases of the Urinary System Module 13: Diseases of the Nervous System Module 14: Diseases of the Musculoskeletal System Module 15: Diseases of the Skin, Eye, Conjunctiva, and External Ear Module 16: Diseases of the Mammary Gland Module 17: Decision Making in Veterinary Emergency Medicine Module 18: Veterinary Herbal Medicine Module 19: Clinical Procedures Module 20: Diagnostic Procedures Module 21: Veterinary Medicine for Exotic Pets, Zoo and Wildlife Species Course 08: Veterinary Physiology & Psychotherapy Module 1: Physiotherapy Module 2: Animal Behaviour Module 3: Structure and Function of the Musculoskeletal System Module 4: Comparative Exercise Physiology Module 5: Small Animal Neurological and Muscular Conditions Module 6: Physiotherapy Assessment for Animals Module 7: Setting Up a Physiotherapy Clinic Course 09: Pet First Aid Module 01: Basics of First Aid Module 02: Handling Fracture and Injuries Module 03: Stings, Bites and Burns Module 04: Impalement Injuries, Drowning and Choking Module 05: Pet First Aid for Fainting, Fever and Dehydration Module 06: First Aid for Breathing Problems Module 07: Diarrhoea and Vomiting Module 08: Treatment for Difficult Labour and Poisoning Module 09: Straining, Sunburn and Wounds Module 10: Shock and Regular Check-Ups Module 11: Cardiopulmonary Resuscitation (CPR) Module 12: Tips for Handling Pets Course 10: Pet Business Course Introduction Legal Requirements Running Your Own Business Marketing Setting Your Prices Business Costs Forms & Record Keeping Pre-Service Visit Difficulties & Challenges Course 11: Basic Business Finance Module 01: What is Business Finance? Module 02: Why Businesses Fail Module 03: The Principles of Business Finance Part 1 Module 04: The Principles of Business Finance Part 2 Module 05: The Balance Sheet Module 06: The Income Statement Module 07: The Cashflow Statement Module 08: A Business Finance Exercise Module 09: Financial Performance Indicators Module 10: Investment Analysis Module 11: Investment Analysis Exercise Module 12: Key Learning Points in Business Finance Course 12: Strategic Planning and Analysis for Marketing Module 1: An Introduction to Strategic Planning Module 2: Development of a Strategic Plan Module 3: Strategic Planning for Marketing Module 4: Strategic and Marketing Analysis Module 5: Internal Analysis Module 6: External Analysis Module 7: Market Segmentation, Targeting and Positioning Module 8: Approaches to Customer Analysis Module 9: Approaches to Competitor Analysis Course 13: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! Course 14: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Horse Care and Stable Management bundle. Requirements Our Horse Care and Stable Management course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Horse Care and Stable Management expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Horse Care and Stable Management Training
Delivered Online On Demand
£100

Sports Psychology: Understanding Athletes Minds

4.3(43)

By John Academy

Unlock the secrets of peak athletic performance with our Sports Psychology course. Dive into the minds of athletes, exploring goal-setting, motivation, stress management, visualization, teamwork, resilience, and more. Perfect for coaches, athletes, and enthusiasts seeking to enhance mental performance in sports.

Sports Psychology: Understanding Athletes Minds
Delivered Online On Demand3 minutes
£23.99

Cognitive Behavioural Therapy (CBT) and Neuro Linguistic Programming (NLP) Diploma

4.9(27)

By Apex Learning

***Spring Flash Sale Is Live Now!! Save big and get Free (PDF +Hard Copy) Certificates worth £160 as a Gift*** Understand mental health more and help others through cognitive behavioural therapy. Learn about cognitive psychology development and conquer stress, depression, and grief in this Cognitive Behavioural Therapy course. You'll learn everything you need to know about human psychology and cognitive development in this Cognitive Behavioural Therapy (CBT) and Neuro-Linguistic Programming (NLP) course. This Cognitive behavioural therapy course aims to educate you on the serious implications that Anxiety and Depression can have on an individual and how to treat them. With an introduction to cognitive behavioural therapy, this Cognitive Behavioural Therapy (CBT) and Neuro-Linguistic Programming (NLP) course explains the psycho-social development of human psychology from a scientific overview. Along with this Cognitive behavioural therapy course, you will get 10 premium courses, an original hard copy certificate, a transcript and a student ID card. Courses included with this Cognitive Behavioural Therapy Diploma are: Course 1: Cognitive behavioural therapy Course 2: Neuro-linguistic Programming (NLP) Diploma Course 3: Mental Health and Adolescent Course 4: Learning Disability Awareness Course 5: Addiction and Mental Health - Dual Diagnosis Course 6: Biohacking Your Physical and Mental Health Course 7: Palliative and End-of-Life Care Training- Level 5 Course 8: Designated Safeguarding Lead DSL Complete Diploma Course 9: Treating Post-Traumatic Stress Disorder Course 10: Domestic Violence and Abuse Awareness - Level 2 Course 11: Leadership & Management Diploma So, enrol in Cognitive behavioural therapy now and start learning today! Benefits you'll get choosing Apex Learning for this Cognitive Behavioural Therapy (CBT) and Neuro-Linguistic Programming (NLP): One payment but lifetime access to 11 CPD courses of this Cognitive Behavioural Therapy (CBT) Bundle Certificates and student ID for the Cognitive Behavioural Therapy (CBT) course are included in a one-time fee Full tutor support is available from Monday to Friday with this Cognitive Behavioural Therapy (CBT) Bundle Accessible, informative modules of Cognitive Behavioural Therapy (CBT) bundles are designed by expert instructors Learn Cognitive Behavioural Therapy (CBT) Training at your ease - anytime, from anywhere Study the Cognitive Behavioural Therapy (CBT) course from your computer, tablet or mobile device CPD accredited Cognitive Behavioural Therapy (CBT) Bundle course - improve the chance of gaining professional skills So enrol now in this Cognitive Behavioural Therapy (CBT) Bundle to advance your career! The curriculum of Cognitive Behavioural Therapy (CBT) Cognitive behavioural therapy Course Curriculum: Module 1: Psychology of Stress Module 2: Individual experiences of 'stress.' Module 3: Stress Management Module 4: Psychology of 'Anxiety' Module 5: Anxiety Disorders Module 6: Coping with Anxiety Module 7: Final Words How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 125 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Cognitive Behavioural Therapy (CBT) Requirements Cognitive Behavioural Therapy (CBT) Career path Cognitive Behavioural Therapy This comprehensive Cognitive Behavioural Therapy (CBT) training course is ideal for anyone looking to start a career in the field of psychology, in particular, cognitive behavioural therapy. Professions in this field include the following: CBT Therapist Psychotherapist Clinical Psychologist Occupational Therapist

Cognitive Behavioural Therapy (CBT) and Neuro Linguistic Programming (NLP) Diploma
Delivered Online On Demand
£53

Emotional Intelligence and Human Behaviour Management

4.7(160)

By Janets

Register on the Emotional Intelligence and Human Behaviour Management today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Emotional Intelligence and Human Behaviour Management is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Emotional Intelligence and Human Behaviour Management Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Emotional Intelligence and Human Behaviour Management, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Human Behaviour and Basic Psychological Process Human Behaviour and Basic Psychological Process 00:21:00 Module 02: Evolutionary Perspective of Human Behaviour Evolutionary Perspective of Human Behaviour 00:23:00 Module 03: Human Intelligence Human Intelligence 00:22:00 Module 04: Intelligence Test and Variations in Intelligence Intelligence Test and Variations in Intelligence 00:20:00 Module 05: Learning and Conditioning Learning and Conditioning 00:21:00 Module 06: Language and Communication Language and Communication 00:27:00 Module 07: Introduction to Emotion Introduction to Emotion 00:14:00 Module 08: Emotion Influences Cognition Emotion Influences Cognition 00:19:00 Module 09: Stress, Anger and Conflict Stress, Anger and Conflict 00:40:00 Module 10: Emotional Intelligence Emotional Intelligence 00:23:00 Module 11: Self-Leadership Self-Leadership 00:14:00 Module 12: Neuro-Linguistic Programming (NLP) Neuro-Linguistic Programming (NLP) 00:22:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Emotional Intelligence and Human Behaviour Management
Delivered Online On Demand4 hours 26 minutes
£25

Food, Fitness & Mental Health Level 2 & 3 at QLS

By Imperial Academy

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Food, Fitness & Mental Health Level 2 & 3 at QLS
Delivered Online On Demand
£129

Challenging Behaviour Diploma - CPD Certified

4.7(47)

By Academy for Health and Fitness

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Are you ready to master the skills needed to effectively manage challenging behaviour? Look no further! Our comprehensive Challenging Behaviour Course is designed to equip you with the knowledge and tools to understand and address challenging behaviours in various settings. This course is ideal for educators, caregivers, social workers, counsellors, and anyone else seeking to enhance their skills in handling challenging behaviour. The course begins with our QLS-endorsed Challenging Behavior Course, which comes with a free hardcopy certificate from the Quality License Scheme (QLS). This prestigious certification will enhance your professional profile and demonstrate your commitment to excellence in behaviour management. Additionally, you will have access to 10 other relevant and CPD-QS accredited courses that will further enhance your knowledge and skills. Don't miss out on this opportunity to enhance your skills and career prospects with our Challenging Behaviour Course. Enrol now and take the first step towards becoming a knowledgeable and effective behaviour management professional. This Challenging Behaviour Bundle Package includes: Course 01: Diploma in Challenging Behaviour at QLS Level 4 10 Premium Additional CPD QS Accredited Courses - Course 01: Child Protection Annual Refresher 2022 Course 02: Autism and Developmental Disorders Course 03: Dyslexia Awareness Training Course 04: Child and Adolescent Mental Health Course 05: SENCO - Special Educational Needs Coordination Course Course 06: Speech and Language Therapy Course 07: Domestic Violence and Abuse Awareness Diploma Course 08: Diploma in Substance Misuse Awareness Course 09: Safeguarding Children Course Course 10: Anti-Social Behaviour Course Why Prefer This Challenging Behaviour Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Challenging Behaviour bundle course, you will be able to learn: Understand the causes and types of challenging behaviour Implement effective strategies for managing challenging behaviour Develop behaviour support plans and interventions Apply positive behaviour management techniques Enhance communication and relationship-building skills Understand legal and ethical considerations in behaviour management Identify and manage challenging behaviour in specific populations, such as children with autism, dyslexia, or mental health issues ***Curriculum breakdown of Challenging Behaviour*** Module 01: Understanding Pressure Module 02: The Relationship Between Stress and Performance: The Inverted-U Theory Module 03: Strategies to Cope With Pressure Module 04: Introduction to Critical Thinking Module 05: What Are the Critical Thinking Steps? Module 06: Critical Thinking Strategies Module 07: Problem-Solving Through Critical Thinking Module 08: Stress at Workplace Module 09: Managing Stress at Work Module 10: Personal Stress Management Module 11: Communication During and After a Crisis Module 12: Building a Crisis Resilient Workforce How is the Challenging BehaviourBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Challenging Behaviour Course is suitable for: Educators, teachers, and teaching assistants Caregivers, parents, and family members Social workers, counsellors, and psychologists Support workers and youth workers Mental health professionals Anyone interested in understanding and managing challenging behaviour Career path This bundle will give you an edge in various professions, such as: Behaviour specialist Child protection officer Special education needs coordinator (SENCO) Speech and language therapist Domestic violence and abuse awareness advocate Substance misuse awareness counsellor Safeguarding children officer Certificates CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Challenging Behaviour at QLS Level 4 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - £10 Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally.

Challenging Behaviour Diploma - CPD Certified
Delivered Online On Demand11 days
£129

Call Centre Training Courses

4.9(27)

By Apex Learning

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Call Centre Training Courses
Delivered Online On Demand
£100

Understanding Anxiety

By Human Givens College

– and managing it without drugs Essential information – discover the quickest, most effective ways to reduce all sorts of anxiety and help people take back control of their lives Accredited CPD: 6 hours Outstanding online anxiety course! Highly practical.OCCUPATIONAL THERAPIST Panic attacks, social anxiety, post traumatic stress disorder (PTSD), phobias, psychosexual problems, obsessional compulsive disorders (OCD), raised stress levels and anxiety related to work, money, health, surgery, childbirth, terror threats and dying are a problem for increasing numbers of people – causing untold suffering and costing the taxpayer huge sums of money. Why take this course Prolonged and excessive anxiety also makes us susceptible to a wide range of mental health disorders and physical illnesses. But we needn’t put ourselves – or those we care for – at risk like this. On this popular online anxiety course, co-founder of the human givens approach Joe Griffin shows you the best ways to reduce anxiety and successfully treat a wide range of anxiety-disorders. He also explains the evolutionary basis of anxiety and looks at why it isn’t just ill health that causes anxiety in normal people but anxiety that causes ill health (for example, when raised anxiety levels suppress the immune system). This indisputable mind/body link makes it essential that all health and welfare professionals are equipped with the knowledge and skills to reduce anxiety in people quickly – in order to reduce suffering and offer more effective treatment and care. Truly empowering anxiety training, it was packed with valuable information & advice.TEACHER / COUNSELLOR What will you learn New information about the biological and psychological forces that make people anxious How these insights improve treatment A deeper understanding of stress and what we can do to reduce it Effective techniques for dealing with insomnia, a frequent symptom of stress Useful ways to measure anxiety levels The five most effective techniques for reducing anxiety Techniques and information that will increase your confidence and effectiveness when treating panic attacks, social anxiety, phobias, PTSD, psychosexual problems and OCD An overview of what happens in the brain when we become anxious Increased understanding of the causes of anxiety disorders, such as OCD, PTSD and severe phobias Effective ways to reduce anxiety related to health, dying, surgery and childbirth The importance of the mind/body link – and why increased anxiety and stress levels make us susceptible to physical and mental health problems An understanding of why anxiety-related illnesses are increasing Knowledge of why therapy for anxiety disorders should be brief – the benefits compared to drug treatments An understanding of the ‘fast phobia cure’ or ‘rewind’ technique and how to use it to resolve post traumatic stress – often in as little one session Increased understanding of the causes of phobias and what can be done to remove them How to inoculate against the harmful effects of stress Ways to reduce the drugs needed in surgery and childbirth How to deal with panic attacks and ascertain if they are being caused by hyperventilation Case history examples which highlight how the techniques covered can be easily implemented Techniques for reducing your own anxiety levels Ways to build resilience into our own lives as well as our clients’ Includes course notes Accredited CPD certificate and much more… Counts Towards a Diploma By taking this course, you could be on your way to completing Part 1 of the Human Givens Diploma – a flexible, part-time psychotherapy course which will deepen your psychological knowledge and increase your ability to help people effectively and quickly.  Who is this course suitable for? All health and welfare professionals who’d like to know about more effective and rapid treatments for anxiety disorders Educational and other professionals – in fact anyone who works or lives in a stressful environment that raises anxiety levels Any friends, family or colleagues of people affected by anxiety, panic attacks, phobias, OCD, trauma or stress who would like to understand the causes and symptoms of anxiety disorders – as well as discovering the quickest and most effective ways to treat them successfully Anyone who would like to deepen their understanding of anxiety disorders and discover why increasing numbers of people suffer from them today Anyone – whether for professional or personal reasons – who wishes to be more effective at reducing anxiety in themselves as well as others Course Programme Part 1Anxiety and the Mind-Body Link Part 2Panic attacks, agoraphobia and fear of public speaking Part 3Dealing with phobias, trauma and stress Part 4OCD and anxieties about death, birth and sex What's included? 18 Videos 30 Quizzes PDF Course notes Life-long access CPD Certificate Course format ‘Understanding Anxiety’ is based on our one-day seminar of the same name. This online version is split into 4 modules, each of which are broken down further into different sections containing filmed lectures given in English by the tutor, Joe Griffin. Each film clip is followed by a short series of multiple choice questions. These are designed to help you think about and absorb the course content and to check that you have understood the main points of that section before proceeding to the next. There are also course notes for you to download, plus additional reading information and helpful links. You can take as long as you like to work your way through the course and can view it as many times as you like. Once you have completed the course, you will receive an Accredited CPD certificate, which counts towards Part 1 of the Human Givens Diploma. This course has been independently assessed by the internationally recognised CPD Standards Office for 6 hours of CPD training. Meet your tutor Joe Griffin Joe Griffin is a psychologist with many years’ experience both in psychotherapeutic practice and in training psychotherapists. Read more

Understanding Anxiety
Delivered Online On Demand6 hours
£127.20

Cognitive Behavioural Therapy

4.9(27)

By Apex Learning

Overview Help your community by understanding the impact of severe mental conditions and be able to administer help and support. This course aims to educate you in the serious implications that Anxiety and Depression can have on an individual, and how to treat them. The Cognitive behavioural therapy course provides essential information for diagnosing the associated disorders and describes how Cognitive Behavioural Therapy (CBT) can reliably treat them. It will also help you distinguish the conditions from inaccurate media representation and differentiate them from other minor issues. The necessity of maintaining Mental wellbeing in the nation can be supported with your knowledge from this course. Please Note: Occupational Therapists and Clinical Psychologists must be registered with the Health and Care Professions Council (HCPC), which is the statutory regulator of the professions. Please note, that completion of the course does not entitle a person to join the HCPC Register or use the protected titles of Occupational Therapist or Clinical Psychologist. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Cognitive behavioural therapy. It is available to all students, of all academic backgrounds. Requirements Our Cognitive behavioural therapy is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 29 lectures • 03:35:00 total length •What is 'Stress'?: 00:09:00 •How does 'stress' affect us?: 00:09:00 •Why do we experience 'stress' differently?: 00:10:00 •'Good stress' (Eustress) Vs 'Bad stress' (Distress): 00:09:00 •'Stress' and 'Burnout': 00:09:00 •Coping with stress as an individual: 00:09:00 •Low ability (inability) to cope with stressors: 00:07:00 •What do people use to cope with stress?: 00:10:00 •'Addictions' and Coping with 'Stress': 00:09:00 •'Breathing' in Stress Management: 00:08:00 •Stress-Reducing Techniques: 00:10:00 •Medication Treatments (Pharmacology) - Part 1: 00:06:00 •Medication Treatments (Pharmacology) - Part 2: 00:04:00 •Nutrition and 'Stress' - Part 1: 00:04:00 •Nutrition and 'Stress' - Part 2: 00:06:00 •What do we call 'anxiety'?: 00:06:00 •What is the difference between 'stress' and 'anxiety'?: 00:07:00 •When does 'anxiety' become an 'anxiety disorder'?: 00:05:00 •Generalised Anxiety Disorder (GAD): 00:08:00 •Social Anxiety Disorder (Social Phobia): 00:08:00 •Panic Disorder: 00:07:00 •'Addictions' and Anxiety Disorders: 00:10:00 •Psychotherapy for Anxiety Disorders: 00:08:00 •Cognitive Behavioural Therapy (CBT) for Anxiety Disorders: 00:09:00 •Mindfulness & Mindfulness Based Therapy (MBT): 00:11:00 •Medial Treatments (Pharmacology): 00:05:00 •Anxiety-Reducing Techniques: 00:10:00 •Good Bye and Thank You!: 00:02:00 •Assignment - Cognitive behavioural therapy: 00:00:00

Cognitive Behavioural Therapy
Delivered Online On Demand3 hours 35 minutes
£12

Emotional Intelligence and Human Behaviour

4.9(27)

By Apex Learning

Course Overview: In today's dynamic world, where interpersonal skills play a vital role in personal and professional success, the demand for individuals with expertise in emotional intelligence and human behaviour is skyrocketing. According to recent studies, job openings in counselling and related fields are projected to grow by 24% over the next decade, highlighting the immense opportunities that await those with a solid understanding of human behaviour and emotional intelligence. The Counselling Course on Emotional Intelligence and Human Behaviour will equip you with the knowledge and skills to thrive in this high-demand field. Whether you aspire to become a counsellor, human resources professional, life coach, or simply seek personal growth and development, this course offers a transformative learning experience that will broaden your understanding of the intricate complexities of human behaviour. Join now and discover the keys to fostering meaningful connections, managing emotions effectively, and thriving in a rapidly evolving world. Key Features of the Course: CPD Certification: Upon successfully completing this course, you will receive a Continuing Professional Development (CPD) certificate, recognised and valued by employers worldwide. 24/7 Learning Assistance: Our dedicated support team is available round-the-clock to assist you with any queries or challenges you may encounter during your learning journey. You can rest assured that you'll never be alone on this transformative educational path. Who is This Course For? This course is ideally suited for individuals from various backgrounds and professions who wish to enhance their understanding of human behaviour and develop essential emotional intelligence skills. This course will provide you with the tools and insights necessary to navigate the intricacies of human interaction. What You Will Learn: Throughout the Counselling Course on Emotional Intelligence and Human Behaviour, you will gain a deep understanding of the evolutionary influences that shape human behaviour and their implications in modern society. Besides, explore the concept of intelligence, including its various forms, while examining intelligence tests and variations in individual intelligence. Examine how individuals acquire new knowledge, skills, and behaviours through different learning and conditioning processes. Also, you will discover the crucial role of language in human communication and learn effective strategies for fostering meaningful connections. Explore the multifaceted nature of emotions and their impact on cognition and decision-making processes. Gain insights into the causes and effects of stress, anger, and conflict, and learn useful techniques for managing and resolving these emotional states. Moreover, develop a deep understanding of emotional intelligence and its significance in building healthy relationships, enhancing personal well-being, and achieving success. Additionally, discover the principles of self-leadership and the powerful techniques of Neuro-Linguistic Programming (NLP) to empower yourself and others for positive change. Why Enrol in This Course: Enrolling in the Counselling Course on Emotional Intelligence and Human Behaviour offers top-rated content, regular updates, high job demand, personal growth opportunities, and relevance in trending industries. Join today! Requirements: No prior experience or specific qualifications are required to enrol in this course. The content is presented in a clear and accessible manner, making it suitable for beginners and professionals alike. Career Path: Upon completing this course, you will possess valuable skills that can open doors to various rewarding careers. Some potential professions include: Counsellor (£30,000 - £45,000 per annum) Human Resources Professional (£35,000 - £60,000 per annum) Life Coach (£25,000 - £50,000 per annum) Therapist (£25,000 - £45,000 per annum) Social Worker (£25,000 - £40,000 per annum) Teacher (£24,000 - £40,000 per annum) Relationship Coach (£30,000 - £50,000 per annum) Certification: Upon completing the Counselling Course on Emotional Intelligence and Human Behaviour, you will be awarded a CPD certificate, recognised as a testament to your commitment to professional development and your acquired skills in this specialised field. Course Curriculum 13 sections • 13 lectures • 04:50:00 total length •Human Behaviour and Basic Psychological Process: 00:23:00 •Evolutionary Perspective of Human Behaviour: 00:25:00 •Human Intelligence: 00:24:00 •Intelligence Test and Variations in Intelligence: 00:22:00 •Learning and Conditioning: 00:23:00 •Language and Communication: 00:29:00 •Introduction to Emotion: 00:16:00 •Emotion Influences Cognition: 00:21:00 •Stress, Anger and Conflict: 00:42:00 •Emotional Intelligence: 00:25:00 •Self-Leadership: 00:16:00 •Neuro-Linguistic Programming (NLP): 00:24:00 •Order your Certificate: 00:00:00

Emotional Intelligence and Human Behaviour
Delivered Online On Demand4 hours 50 minutes
£12