Facilities Management: Facilities Management Online If you want to learn about Facilities Management course and become an expert in the field, you have arrived at the right place. Industry experts designed this Facilities Management course to enable you to learn quickly and efficiently and at your own pace and convenience. This unique Facilities Management offers a thorough introduction to one of the world's most in-demand specialized professions. Learn about the operations and goals of facilities management at an advanced level, gaining the skills and information you will need to pursue a fulfilling career for the rest of your life. The Facilities Management Online UK Training course content teaches numerous interconnected disciplines that create facilities management, with no prior knowledge or expertise required. Enrol Facilities Management course today and take the next step towards your personal and professional goals. Courses are included in this Facilities Management Course. Course 01: Facilities Management - Course Course 02: Level 7 Diploma in Operations Management Course 03: Level 5 Risk Management Other Benefits of this Facilities Management Course Bundle Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Facilities Management: Facilities Management Course] Facilities Management: Facilities Management Training Industry Experts Designed this Facilities Management course into 12 detailed modules. Detailed course curriculum of Facilities Management course Assessment Method of Facilities Management course After completing each module of the Facilities Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Facilities Management course After completing the MCQ/Assignment assessment for this Facilities Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Facilities Management: Facilities Management Training This Facilities Management course is perfect for everyone. Requirements Facilities Management: Facilities Management Online Training Students who intend to enrol in this Facilities Management: Facilities Management Course must meet the following requirements: Facilities Management: Good command of the English language Facilities Management: Must be vivacious and self-driven. Facilities Management: Basic computer knowledge Facilities Management: A minimum of 16 years of age is required. Career path Facilities Management: Facilities Management Training The Facilities Management Course could prove instrumental in taking your career to the next level. Typical job titles and roles that fall within the field of FM. Certificates Certificate of completion Digital certificate - Included
Gain the knowledge to protect your colleagues and understand fundamental health and safety standards by taking this course. Every workplace and the public area will have a fire extinguisher placed within easy reach. But how many people know how it works and how to use it during an emergency? Make sure that you are prepared for a worst-case scenario and able to take charge during dangerous incidents with this training. You will understand the principles and physics by which all types of fire extinguishers work and how they must be handled to use safely. The tutorial will give you a fresh appreciation of workplace safety and provide invaluable practical knowledge. Learning Outcomes : Understand the behaviour of fire and points of potential ignition Demonstrate responsibility and knowledge of health and safety laws Know how to introduce regular risk assessment exercises into the workplace Learn the principles of effective fire detection and alarm system Display the ability to be able to use an extinguisher in an emergency This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 03 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Fire Extinguisher course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. You'll get a free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Skills You Will Gain The skills you will get after completing this Course: Health & Safety knowledge Risk management Fire evacuation awareness Fire fighting techniques Fire and heat physics Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the Fire Extinguisher course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown: Module 1: Understingand Fire Module 2: Basics of Fire Extinguishers Module 3: Using Fire Extinguishers Safely Module 4: Pre and Post Engagement Action Module 5: Laws Regarding Fire Extinguisher Module 6: Standards on Fire Protection and Prevention Module 7: Risk Assessment of Fire Extinguisher Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. Show off Your New Skills with a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrollment, and you can access the course materials from any location in the world. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path After completing this course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. This training course applies to the following roles: Fire Marshals Fire Wardens Management staff
In the fast-paced world of business, effective commercial management is crucial for driving success and ensuring sustainable growth. Our Commercial Management Training course is meticulously designed to equip you with the essential skills and knowledge to excel in this dynamic field. This course is ideal for professionals seeking to enhance their commercial expertise and advance their careers. Key Features: CPD Certified Developed by Specialist Lifetime Access In this Commercial Management Training curriculum, learners will gain essential skills and knowledge to excel in managing commercial operations effectively. They will learn about the fundamental concepts of commercial management and the importance of building strong relationships with partners and customers. Through exploring topics like partnership agreements, budgeting, and cash flow management, learners will develop the expertise needed to handle financial aspects confidently. Negotiation skills will be honed, along with strategies for managing commercial risks and projects efficiently. Understanding customer relationships, including their lifecycle, and the roles of shareholders will enhance their ability to drive business success. Furthermore, learners will grasp the intricacies of loans, debts management, and the relevant commercial legislations. Overall, this curriculum equips individuals with a comprehensive understanding of commercial management principles and practices to thrive in diverse business environments. Course Curriculum Module 01: Introduction to Commercial Management Module 02: Commercial Relationship Part-1 Module 03: Commercial Relationship Part-2 Module 04: Partnership and Agreements Module 05: Budget Management Module 06: Cash Flow Management Part- 1 Module 07: Cash Flow Management Part- 2 Module 08: Negotiation Module 09: Commercial Risk Management Module 10: Commercial Project Management Module 11: Customer Relationship Management (CRM) Part-1 Module 12: Customer Relationship Management (CRM) Part-2 Module 13: Managing Customer Lifecycle Module 14: Roles of Shareholders in Commercial Management Module 15: Loans and Debts Management Module 16: Commercial Legislations Learning Outcomes: Analyze commercial relationships for optimal business outcomes and partnerships. Implement effective budget and cash flow management strategies. Demonstrate proficient negotiation skills in commercial transactions. Identify and mitigate commercial risks to safeguard business interests. Execute commercial project management techniques for project success. Apply customer relationship management strategies to enhance customer satisfaction. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business professionals seeking to enhance commercial management skills. Individuals aiming for career growth in commercial management roles. Entrepreneurs looking to improve their understanding of commercial operations. Graduates aspiring to enter the field of commercial management. Anyone interested in mastering commercial management principles. Career path Commercial Manager Business Development Manager Contract Manager Commercial Analyst Customer Relationship Manager Commercial Law Consultant Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Level 4 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited
***A good coach can change a game; a great coach can change a life.*** Sports are played by many people all around the world. And with our sports coaching & fitness course you will be able to take out the best in an athlete. Are you ready to take your passion for sports and fitness to the next level? Whether you're an aspiring coach, an athlete seeking peak performance, or a fitness enthusiast looking to expand your knowledge, our Sports Coaching & Fitness Course is your ultimate gateway to success. And according to Statista over 174,600 people were employed in sports and fitness occupations in the UK as of Q4 of 2023. And this number is steadily increasing. Enrol in our Sports Coaching & Fitness Course today and start your journey towards becoming a Coach that unlocking a person's potential to maximise their growth Key Features This Level 3 Diploma in Sports Coaching & Fitness Training Course Includes: This Level 3 Diploma in Sports Coaching & Fitness Training Course is CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Level 3 Diploma in Sports Coaching & Fitness Training: Module 1: Fundamentals of Sports Coaching Module 2: Psychological, Motivational, and Behavioral Training in Sports Module 3: Strategies for Effective Sports Coaching Module 4: Physical Fitness and Training in Sports Module 5: Leadership and Management Skills for Sports Coaches Module 6: Coaching Techniques for Popular Sports Module 7: Dietary Considerations for Athletes Module 8: Preventing and Rehabilitating Sports Injuries Module 9: Involving Children and Parents in Sports Module 10: Women in Coaching Roles Module 11: Coaching Ethics and Ethical Practices Learning Outcomes After completing this Level 3 Diploma in Sports Coaching & Fitness Training Course, you will be able to: Apply fundamental Sports Coaching & Fitness principles in diverse sports contexts for effective training. Analyse and employ psychological strategies to motivate athletes for peak performance. Develop and implement strategic Sports Coaching & Fitness plans for optimal sports team performance. Design Sports Coaching & Fitness regimens tailored to enhance athletes' physical capabilities and endurance. Exhibit leadership and management skills essential for successful in Sports Coaching & Fitness Apply ethical considerations in Sports Coaching & Fitness, ensuring integrity and fair practices. Certification After completing this Level 3 Diploma in Sports Coaching & Fitness Training, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Level 3 Diploma in Sports Coaching & Fitness Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Sports Coaching & Fitness. Moreover, this course is ideal for: Aspiring sports coaches seeking comprehensive Sports Coaching & Fitness knowledge and skills. Individuals passionate about sports can enroll into this Level 3 Diploma in Sports Coaching & Fitness Course. Those interested in the psychological and behavioural aspects of Sports Coaching & Fitness. Parents involved in children's sports can enroll in this Level 3 Diploma in Sports Coaching & Fitness. Sports enthusiasts aspiring to understand the managerial and leadership aspects of Sports Coaching & Fitness. Requirements There are no requirements needed to enrol into this Level 3 Diploma in Sports Coaching & Fitness Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Level 3 Diploma in Sports Coaching & Fitness Training course. Career path After finishing this Level 3 Diploma in Sports Coaching & Fitness Training course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Diploma in Sports Coaching & Fitness Training course are: Sports Development Officer Fitness Coach Youth Sports Coordinator Sports Injury Rehabilitation Specialist Community Sports Coach Athlete Development Manager Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
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5 day live online class Total duration: 15 hours Classes run once a month from 18:30-21:30 GMT (13:30-14:30 EST) over a 5 day period
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
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