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28798 Courses delivered On Demand

Dog Care and Training Course

3.0(2)

By Alpha Academy

The Dog Training: Stop Dog Barking Online Course helps you understand why dogs bark and how to stop it in a kind and effective way. You will learn what barking means, how to manage it, and how to train your dog to stay calm. The course looks at common myths about barking, how to handle puppies, deal with neighbour issues, and even train a watchdog. Whether your dog barks all the time or only when excited, this course gives you real solutions you can use straight away. Learning Outcomes By the end of this course, you will be able to: Understand the different reasons why dogs bark. Spot the signs that lead to problem barking. Calm a barking dog in different situations. Handle barking in puppies and young dogs. Train your dog to stop barking with simple steps. Use rewards and clear commands to change barking habits. Know when barking is normal and when it’s a problem. Deal with barking that causes issues with neighbours. Understand watchdog behaviour and control it. Build a stronger bond with your dog through better communication. Who is this course for? This course is perfect for dog owners who struggle with barking and want to enjoy a quieter home. It also suits new pet parents, dog walkers, and anyone who wants to better understand dog behaviour and train dogs with care. Eligibility Requirements There are no special requirements for this course. If you have a dog or plan to get one, and you want to reduce barking in a gentle way, you can start this course today. Career Path This course helps people who want to work with dogs, such as dog trainers, pet sitters, or dog walkers. It’s also useful for anyone who wants to improve their own pet care skills. Whether you work with dogs or just love them, this course adds real value to your knowledge and experience. (Learn more about this online course)

Dog Care and Training Course
Delivered Online On Demand32 hours
£10.99

Positive Handling in a Schools Environment Approved Online Training

By Twig Services Ltd

Positive Handling in a Schools Environment Approved Online Training

Positive Handling in a Schools Environment Approved Online Training
Delivered Online On Demand1 hour 40 minutes
£29

CDM Awareness Approved Online Training

By Twig Services Ltd

CDM Awareness Approved Online Training

CDM Awareness Approved Online Training
Delivered Online On Demand40 minutes
£29

Food Hygiene Rating (Level 5) Approved Online Training

By Twig Services Ltd

Food Hygiene Rating (Level 5) Approved Online Training

 Food Hygiene Rating (Level 5) Approved Online Training
Delivered Online On Demand50 minutes
£29

Maximizing Revenue Through WarriorPlus

By Compete High

🚀 Unlock the Secrets to Maximizing Revenue Through WarriorPlus! 📈   Are you eager to skyrocket your online business revenue to new heights? Discover the power of WarriorPlus-the ultimate platform for digital entrepreneurs-and harness its potential to drive unprecedented profits with our exclusive online course! Introducing 'Maximizing Revenue Through WarriorPlus'-your definitive guide to mastering the art of leveraging this dynamic platform for unparalleled financial success. Whether you're a seasoned marketer or just starting your digital journey, this course is tailored to equip you with insider strategies and proven tactics to optimize your sales, maximize conversions, and amplify your earnings using WarriorPlus.   What You'll Learn: 🎯 Understanding the dynamics of WarriorPlus and its unique features. 📊 Leveraging the platform to boost product visibility and attract a massive audience. 💡 Crafting irresistible offers and high-converting sales funnels. 🔍 Unraveling the secrets of affiliate marketing and recruiting top-performing affiliates. 💰 Maximizing revenue streams and scaling your business exponentially. 📈 Implementing advanced techniques for sustainable long-term success.   Why Choose Our Course? 🌟 Expert Guidance: Learn from industry experts with a wealth of experience in WarriorPlus and digital marketing. 🚀 Actionable Insights: Gain practical, actionable strategies you can implement immediately to see results. 💡 Comprehensive Modules: Step-by-step modules designed to cover every aspect of mastering WarriorPlus. 📚 Ongoing Support: Access to a community and resources to support your continued learning and growth. 💯 Proven Results: Join countless successful entrepreneurs who have transformed their businesses using our strategies.   Don't miss this opportunity to revolutionize your online business and pave the way for unparalleled success through WarriorPlus. Seize your chance to dominate the digital marketplace and achieve the financial freedom you deserve. Enroll now in 'Maximizing Revenue Through WarriorPlus' and unleash your business's full potential today! [CTA] Enroll now to unlock the secrets of WarriorPlus and elevate your revenue game! 🌟🚀 Course Curriculum Basic Overview 00:00 Sign Up Process 00:00 Account Settings 00:00 Vendor and Affiliate Settings 00:00 Vendor and Affiliate Settings - Part 2 00:00 Vendor Settings - Warrior Plus Wallet - Part 1 00:00 Vendor Settings - Warrior Plus Wallet - Part 2 00:00 A Customers Warrior Plus Wallet Purchase 00:00 Creating a Product Offer 00:00 Creating a Product Offer - Part 2 00:00 Add a Product - Part 1 00:00 Add a Product - Part 2 00:00 Preparing the Product Button 00:00 Activating Your Product Offer 00:00 Affiliate Auto Approval Thresholds Set By Vendor 00:00 Pre-Affiliate Offer Request 00:00 Affiliate Promotion Statitics 00:00 Affiliate Offer Request 00:00 What Happens When You Make A Sale 00:00 Doing Customer Research as a Vendor 00:00 Advanced Adding A Bonus As An Affiliate To an Upsell 00:00 Adding An Upsell To Your Offer - Part 1 00:00 Adding An Upsell To Your Offer - Part 2 00:00 Adding a Downsell To Your Offer 00:00 Creating A Subscription Product 00:00 Adding a Dime Sale To Your Product 00:00 Adding an A Autoresponder To Your Product 00:00 Adding After Sale Customers To A Webinar 00:00 Adding Zapier to Warrior Plus - Part 1 00:00 Adding Zapier to Warrior Plus - Part 2 00:00 Adding In A Time Sale 00:00 Adding In A Countdown Timer 00:00 Adding In A Scarcity Warning 00:00 Adding In A JV Partner 00:00 Adding In a Coupon - Part 1 - Enter At Checkout 00:00 Adding a Coupon - Part 2 - Auto Assign A Coupon 00:00 Adding An Affiliate Program - Part 1 00:00 Adding An Affiliate Program - Part 2 00:00 Adding An Affiliate Program - Part 3 00:00 Adding an Affiliate Specific Coupon 00:00

Maximizing Revenue Through WarriorPlus
Delivered Online On Demand1 hour 52 minutes
£4.99

Learning the History of the World - The Ultimate Overview

By Compete High

🌍 Dive into the depths of human history with our comprehensive online course: 'Learning the History of the World - The Ultimate Overview.' Unravel the mysteries of ancient civilizations, explore pivotal moments, and understand the interconnected tapestry of our past like never before.     📚 This course isn't just a journey through time - it's an immersive experience crafted by leading historians and educators. Here's what you can expect:     🔍 Comprehensive Insights: From the earliest civilizations to modern times, gain a deep understanding of the forces, cultures, and events that shaped our world. 🌟 Engaging Multimedia: Engage with captivating videos, interactive quizzes, and visually stunning presentations that bring historical epochs to life.     🤝 Expert Guidance: Learn from renowned historians and experts who distill complex historical narratives into easily digestible lessons, providing clarity and context. 🗺️ Global Perspective: Explore diverse cultures, traditions, and global interactions, understanding how they've influenced each other across continents and centuries.     🎓 Flexible Learning: Access the course at your own pace, fitting seamlessly into your schedule, whether you're a history buff or a curious learner. 🏆 Achieve Mastery: Master key historical concepts and enhance your critical thinking, gaining insights that will enrich your understanding of the world today. 👩‍🏫 Enroll now and embark on an intellectual journey that transcends borders and eras. Join a community of passionate learners eager to uncover the rich tapestry of human history. Course Curriculum Module 1 Welcome To World History Reloaded! Welcome To World History Reloaded! 00:00 Module 2 Executive Summary Executive Summary 00:00 Module 3 The Primary Purpose Of The Book Is The Primary Purpose Of The Book Is 00:00 Module 4 Trusting The Government For Some Things But Not Others Trusting The Government For Some Things But Not Others 00:00 Module 5 Who Are We Really Who Are We Really 00:00 Module 6 A Big Motivation For My Work A Big Motivation For My Work 00:00 Module 7 One Giant Leap Into World History Draft Lesson 00:00 Module 8 Why Are Humans So Poorly Adapted For This Planet Compared To Other Animals Why Are Humans So Poorly Adapted For This Planet Compared To Other Animals 00:00 Module 9 Where Did We Really Get All This Advanced Technology From Where Did We Really Get All This Advanced Technology From 00:00 Module 10 Why Are There So Many Men In Black Stories Near Ufo Sightings Why Are There So Many Men In Black Stories Near Ufo Sightings 00:00 Module 11 How Did We Decide What To Value How Did We Decide What To Value 00:00 Module 12 Unidenified Flying Objects Unidenified Flying Objects 00:00 Module 13 Air Force And Airline Pilot Ufo Sightings Are Very Common And Kept Quiet Air Force And Airline Pilot Ufo Sightings Are Very Common And Kept Quiet 00:00 Module 14 A Strange Ufo Crash In Pennsylvania A Strange Ufo Crash In Pennsylvania 00:00 Module 15 Ufos Are Very Common Near The Water And Are Then Called Usos Ufos Are Very Common Near The Water And Are Then Called Usos 00:00 Module 16 What Interest To Ufos Have In Cows What Interest To Ufos Have In Cows 00:00 Module 17 Why Are There Pyramids Everywhere Why Are There Pyramids Everywhere 00:00 Module 18 The Technology Used To Build The Pyramids Is Amazing! The Technology Used To Build The Pyramids Is Amazing! 00:00 Module 19 Star Trek And Battlestar Galactica Chapter 6 Star Trek And Battlestar Galactica 00:00 Module 20 What Makes Star Wars So Amazing What Makes Star Wars So Amazing 00:00 Module 21 Why Do Crop Circles Appear Around The Globe Overnight Why Do Crop Circles Appear Around The Globe Overnight 00:00

Learning the History of the World - The Ultimate Overview
Delivered Online On Demand4 hours 50 minutes
£4.99

Explore the Fundamentals of English Tenses Course

By One Education

Understanding English tenses shouldn’t feel like decoding ancient scripts. This course has been thoughtfully designed for anyone who wants to get to grips with how time works in the English language—without the confusing jargon. Whether you’re brushing up or just starting out, we take you on a structured journey through the twelve core tenses, making sure you know how and when to use them with confidence. No waffle, just the clarity you’ve been looking for. From present perfect panic to future tense confusion, we've got you covered. With engaging explanations and spot-on examples, you’ll finally see how English tenses come together to form meaningful, accurate communication. It’s time to stop second-guessing your sentences and start feeling sure about every word you write or say. No classroom needed—just a willingness to learn, a device, and perhaps a cup of tea. Learning Outcomes: Develop a foundational understanding of English tenses and their applications in language Learn how to use verb tenses correctly in a variety of contexts, including present, past, and future tenses Understand the differences between various types of tenses, such as perfect tenses, continuous tenses, and more Expand your vocabulary and understanding of practical applications of English tenses in real-world scenarios Gain confidence in speaking and writing in English using the appropriate tenses The Explore the Fundamentals of English Tenses course is designed to provide learners with a comprehensive understanding of English tenses and their applications in language. With engaging lessons, expert guidance, and a proven curriculum, learners will gain the skills and confidence they need to speak and write in English using the appropriate tenses. Upon completing this course, learners will have a solid foundation in English tenses and be prepared to communicate more effectively in a variety of contexts. With a focus on developing practical skills in verb tense usage, this course is the key to unlocking your potential and achieving success in English language learning Explore the Fundamentals of English Tenses Course Curriculum Introduction Section 01: Lesson 1 Section 02: Lesson 2 Section 03: Lesson 3 Section 04: Lesson 4 Section 05: Lesson 5 Section 06: Lesson 6 Section 07: Lesson 7 Section 08: Lesson 8 Section 09: Lesson 9 Section 10: Lesson 10 Section 11: Lesson 11 Section 12: Lesson 12 Section 13: Lesson 13 Section 14: Lesson 14 Section 15: Lesson 15 Section 16: Lesson 16 Section 17: Lesson 17 Section 18: Lesson 18 Section 19: Lesson 19 Section 20: Lesson 20 Section 21: Lesson 21 Section 22: Lesson 22 Section 23: Lesson 23 Section 24: Lesson 24 Section 25: Lesson 25 Section 26: Lesson 26 Section 27: Lesson 27 Section 28: Lesson 28 Section 29: Lesson 29 Section 30: Lesson 30 Section 31: Lesson 31 Section 32: Lesson 32 Section 33: Lesson 33 Section 34: Lesson 34 Section 35: Lesson 35 Section 36: Lesson 36 How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Non-native English speakers seeking to improve their language skills Native English speakers seeking to brush up on their grammar and language skills Students preparing for English language exams or courses that involve verb tense usage Professionals seeking to improve their English language skills for personal or professional reasons Anyone interested in expanding their understanding of English tenses and their applications in language Career path Writer or editor Language teacher or tutor Communications professional Translator or interpreter Customer service representative £18,000 - £50,000+ (depending on career path and experience) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Explore the Fundamentals of English Tenses Course
Delivered Online On Demand6 hours
£12

Level 3 Diploma in Garden Design and Maintenance

3.0(2)

By Alpha Academy

Designing a garden requires a professional garden designer who can provide good design and know how to maintain these aesthetics. This course can assure that you will be skilled in knowing gardening design methods after taking it. If you want to become a professional garden designer or landscape artist then this Level 3 Diploma in Garden Design and Maintenance is perfect for you. You will learn to improve your skills in design and organizing the landscape of your client's garden to reach their high expectations. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Level 3 Diploma in Garden Design and Maintenance has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Level 3 Diploma in Garden Design and Maintenance is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £20,000. The sky really is the limit. Course Curriculum Module 1: Gardening Basics Organic Gardening Basics 00:30:00 Having a Plan 00:30:00 Having the Right Tools 01:00:00 Making your Own Mulch 01:00:00 Natural Pest Control 00:30:00 Organic Fertilizer 01:00:00 Planting 01:00:00 Harvesting 01:00:00 What To Avoid 00:30:00 Benefits of Organic Gardening 01:00:00 Module 2: Organic Gardening Why Garden Organically? 01:00:00 Planning Your Organic Vegetable Garden 00:30:00 Growing Your Organic Vegetable Garden 00:30:00 Why Grow an Organic Herb Garden? 00:30:00 Growing an Organic Herb Garden 00:30:00 You Have Organically Grown Herbs, Now What? 01:00:00 Organic Garden Fertilizers 00:30:00 Organic Gardening Compost 00:30:00 Why Use Organic Pest Control? 01:00:00 How to Control Garden Pests Organically 00:30:00 How to Bring Your Organic Plants Indoors; for Easy Year Round Growth 00:30:00 Organic Container Gardening 01:00:00 Organic Hydroponic Gardening 00:30:00 Module 3: Attracting Butterflies WHY SHOULD YOU ATTRACT BUTTERFLIES? 01:00:00 A BUTTERFLY'S LIFE 01:00:00 PLANNING YOUR BUTTERFLY GARDEN 01:00:00 PLANTS TO ATTRACT BUTTERFLIES 01:00:00 Module 4: Garden Maintenance How to Take Care of your Garden 00:15:00 Beginning Garden Care for the New Homeowner 00:30:00 At Home Remedies for Garden Care 00:30:00 Common Garden Problems And Easy Garden Care Solutions 00:15:00 Dogs Beware: Garden Care for the Dog Friendly Home 00:30:00 Garden Care for all Flower and Vegetable Life 00:30:00 Garden Care for the New Neighbor 00:15:00 Garden Care in All Seasons 00:30:00 What to Look for in Plant Selection 00:15:00 Herb Garden Care: Types, Tricks and Tips for Success 00:30:00 How Not to Care for your Garden: Common Garden Care Mistakes to Avoid 00:15:00 How to Choose and Maintain Annuals 00:30:00 How to Make your Seedlings Grow 00:30:00 How to Make Garden Care a Fun Filled Family Activity 00:15:00 Winter Garden Care 00:30:00 Garden Care for All Corners of Your Yard 00:15:00 Must Have Garden Tools for the Proper Garden Care Year Round 01:00:00 Preparing for a Garden 00:30:00 Proper Care to Garden 00:15:00 So, You Want to Start a Garden? Garden Care 00:30:00 The Best Conditions and Home Remedy Secrets to Rose Garden Care 00:30:00 The Different Kinds of Plant Gardens and How to Care for Each Type 00:15:00 What Type of Garden are you Destined to Have? 00:30:00 Top Nine Garden Care Tips from the Experts 00:15:00 Mock Exam Mock Exam - Level 3 Diploma in Garden Design and Maintenance 00:30:00 Final Exam Final Exam - Level 3 Diploma in Garden Design and Maintenance 00:30:00

Level 3 Diploma in Garden Design and Maintenance
Delivered Online On Demand
£10.99

Bookkeeping: Bookkeeper Training Course

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Bookkeeping: Bookkeeper Training Course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Bookkeeping: Bookkeeper Training Course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Bookkeeping: Bookkeeper Training Course and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Bookkeeping: Bookkeeper Training Course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Bookkeeping: Bookkeeper Training Course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Bookkeeping: Bookkeeper Training Course will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum **Quickbook** Getting Prepared - Access The Software And Course Materials Set Up Free Trial 00:03:00 The Structure of The Course - First Things First! 00:05:00 Getting Started Starting A New Company File 00:11:00 Setting Up The System Enter Opening Balances 00:02:00 Reverse Opening Balances - Accruals And Prepayments 00:06:00 Report Journal 00:05:00 Nominal Ledger Amend The Nominal Ledger 00:07:00 Report Listing The Nominal Ledgers 00:02:00 Customers Enter Customers 00:09:00 Report On Customer Contact Information 00:01:00 Suppliers Enter Suppliers 00:05:00 Supplier Contact List 00:02:00 Sales Ledger Enter Invoices 00:09:00 Invoice Entering 00:03:00 Invoice Batch 00:06:00 Post Sales Credit Notes 00:08:00 Report Showing Customer Activity 00:03:00 Aged Debtors 00:02:00 Purchases Ledger Post Supplier Invoices 00:03:00 Entering A Batch Of Supplier Bills 00:09:00 Credit Notes Suppliers 00:05:00 Reclassify Supplier Bills - Flash Bulbs Purchased 00:04:00 Supplier Account Activity Report 00:04:00 Sundry Payments Post Cheques 00:07:00 Report Showing Supplier Payments 00:01:00 Sundry Receipts Receipts From Customers 00:07:00 Report Showing Customer Receipts 00:02:00 Petty Cash Post Petty Cash Transactions And Report 00:04:00 Post Cash Payments To Ledgers 00:02:00 Enter Petty Cash Items 00:14:00 Report On Petty Cash Payments Proper 00:05:00 Post Sundry Payments 00:05:00 Report Bank Payments 00:03:00 VAT - Value Added Tax VAT Return 00:03:00 Bank Reconciliation Reconcile The Bank 00:10:00 Provide A Report Showing Any Unreconnciled Transaction 00:02:00 Payroll / Wages Post The Wages Journal 00:08:00 Posting Journal Adjustments 00:02:00 Reports Month End Adjustments 00:03:00 Month End Reports 00:06:00 Tasks Task- Clearing The Accounts 00:06:00 Task - Customer Report 00:01:00 Additional Resources Course Paper 00:00:00 Further Reading - QuickBooks Online 2014 The Handbook 00:00:00 **Xero Accounting** Getting Prepared - Access The Software And Course Materials Introduction To The Course And Your Tutor 00:04:00 Activating Your Free Trial With Xero 00:02:00 Getting Started Signing Up For The Free Trial 00:04:00 Create The Organisation 00:08:00 The Ficticious Scenario 00:02:00 Setting Up The System Add Bank Accounts To The System 00:14:00 Enter Opening Balances 00:07:00 Opening Trial Balance 00:01:00 Nominal Ledger Amend The Nominal Ledger 00:06:00 Chart Of Accounts Report 00:01:00 Customers & Suppliers Enter customers 00:07:00 Reporting Customer And Supplier Information 00:02:00 Sales Ledger Enter Invoices 00:07:00 Invoicing tips - adding logo, repeat billing 00:09:00 Entering Invoices 6574 to 6610 00:16:00 Post Credit Notes 00:03:00 Report Showing Customer Activity 00:08:00 Aged Debtors 00:02:00 Suppliers Post supplier invoices 00:09:00 Post supplier invoices 00:09:00 Enter More Supplier Invoices No 4308 Onwards 00:06:00 Credit Notes Suppliers 00:02:00 Supplier Activity Report 00:04:00 Aged Creditors Info 00:01:00 Reciepts from Customers 00:10:00 Apply Customer Credit Notes 00:05:00 Purchases Ledger Post Supplier Cheques 00:08:00 Apply Supplier Credit Notes 00:03:00 Print List Of Bank Receipts And Payments 00:01:00 Sundry Payments Post Sundry Payments 00:07:00 Make a credit card payment 00:08:00 Petty Cash Add Petty Cash Transactions - Week 1 00:16:00 Add Petty Cash Transactions - Week 2 00:12:00 Add Petty Cash Transactions - Week 3 00:07:00 Add Petty Cash Transactions - Week 4 00:09:00 Imprest System on Petty Cash 00:04:00 Print a Copy of Petty Cash Receipts and Payments 00:01:00 Bad Debt Writing Off A Bad Debt - Print Customer Statement 00:02:00 Write Off A Bad Debt 00:09:00 Credit Card Reconcile The Credit Card Statement 00:09:00 Bank Reconciliation Bank Statement As A CSV File 00:27:00 Bank Statement Closing Balances 00:11:00 Reconcile The Petty Cash 00:05:00 Payroll / Wages Wages And Salaries 00:09:00 Post the Wages Journal 00:07:00 Report Wages Journal 00:02:00 Payday 00:11:00 Pay The Two Staff 00:05:00 VAT - Value Added Tax Depreciation 00:04:00 VAT Return 00:03:00 Reports Month End Reports PnL, BS, TB 00:05:00 Payroll Unit Using Payroll 00:12:00 Setting Up Employees 00:10:00 Running Payroll - An Example 00:14:00 Conclude Recap And Next Steps 00:06:00 What happens next 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Bookkeeping: Bookkeeper Training Course
Delivered Online On Demand9 hours 43 minutes
£11.99

Client Services Manager

5.0(1)

By Course Gate

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

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