Understand the importance of holding the receiver properly to maintain energy and vocal quality and how to vary your rate of speech to maintain listener interest. Adjust your voice to match the purpose of the call. Lowering your vocal range sends a more controlled image. Listen to learn the purpose of the call. Don't interrupt. Ask questions to clarify understanding. Learn how to flawlessly place calls on hold or transfer like a pro. Your customers will appreciate you! Learning Objectives Apply guidelines for physically handling the telephone, Implement voice guidelines, Apply effective telephone greetings, Transfer calls to make great first impressions Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Discover compassionate and effective communication within leadership roles. This involves utilizing communication strategies that prioritize empathy, transparency, and active listening to build trust and understanding among team members. By prioritizing kindness in interactions, acknowledging diverse perspectives, and providing clear and respectful feedback, the goal is to cultivate strong relationships, enhance collaboration, and inspire a shared sense of purpose among team members. Learning Objectives The following are some of the key outcomes in this course: Understand the elements that make effective communication work Identify the top three communication skills for leading with kindness Develop listening skills for kind leaders Practice effective feedback skills Prepare to speak with impact Target Audience Managers, Team Leaders, Young Professionals
There are many challenges to getting the right help, most of which are our own mental self-doubt that gets in the way. We will teach you the guidelines for getting the right help. The one technique for getting help is to ask for it in the form of a statement. We will show you how to ask for the detail, be specific and thanking your helper. You will understand the benefits of a buddy system approach and group brainstorming. We will guide you on certain areas you need to be sensitive when asking or giving help. Learning Objectives Explain the challenges of getting appropriate help, Apply guidelines for getting help, Implement four techniques for getting effective help Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
There are many challenges to getting the right help, most of which are our own mental self-doubt that gets in the way. We will teach you the guidelines for getting the right help. The one technique for getting help is to ask for it in the form of a statement. We will show you how to ask for the detail, be specific and thanking your helper. You will understand the benefits of a buddy system approach and group brainstorming. We will guide you on certain areas you need to be sensitive when asking or giving help. Learning Objectives Explain the challenges of getting appropriate help, Apply guidelines for getting help, Describe working with gender style differences Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
In today's diverse business landscape, fostering a sense of belonging can be a challenge. Individuals often grapple with issues related to diversity and inclusion, such as biases, stereotypes, and miscommunications. These problems can lead to a lack of inclusivity, hinder teamwork, and result in missed opportunities for innovation and collaboration. . Participants will learn to recognize biases, challenge stereotypes, and enhance their ability to work collaboratively and inclusively, ultimately contributing to a more diverse and inclusive workplace. Learning Objectives The following are some of the key outcomes in this course: Define Diversity, Inclusion, and Belonging and their impact in the workplace Describe methods to cultivate D&I through belonging methods Measure and quantify D&I Formulate ways to attract and hire diverse talent Apply methods to be an Ally for D&I Target Audience Human Resources Professionals. Managers, Team Leaders, Young Professionals
The core challenge lies in developing and implementing effective tactics and approaches that enable leaders to navigate adversity, uncertainty, and setbacks while maintaining their effectiveness and well-being. This involves cultivating resilience skills such as emotional intelligence, adaptability, problem-solving, and maintaining a sense of purpose. By adopting strategies such as fostering open communication, promoting a culture of learning and growth, and providing support networks, the goal is to empower leaders to effectively lead through challenges, inspire confidence, and sustain high performance despite obstacles. Learning Objectives The following are some of the key outcomes in this course: Explore the characteristics of a resilient leader, Discover strategies you can use to increase your own resilience, Understand what conflict management is and why it matters, Identify common sources of conflict and get tips on how to manage your response Target Audience Managers, Team Leaders, Young Professionals
Multicultural teams within organizations offer a diverse range of perspectives and experiences, but they also present unique challenges. Employees often struggle with understanding and respecting cultural differences, which can lead to communication breakdowns and misunderstandings. Building a cohesive and inclusive multicultural team demands effective cross-cultural communication, fostering cultural sensitivity, and resolving conflicts that may arise due to varying cultural norms. By addressing these issues, businesses can harness the true potential of multicultural teams, improving collaboration, creativity, and overall performance. Learning Objectives The following are some of the key outcomes in this course: Explore what it means to be part of a multicultural team and explore basic strategies managers can use to lead. Understand what cultural appropriation is, why it's problematic, and how to avoid engaging in it. Learn how to establish conversational norms around political issues at work and get some specific strategies for promoting and engaging in respectful discussions with co-workers. Discover four ways to accommodate beliefs in the workplace and get a few organizational do's and don'ts for navigating this. Target Audience Managers, Team Leaders, Young Professionals
Are you looking for a course which will help you to advance your career in childcare setting then this Course is perfect for you. Learn everything about childcare and their psychology with this Child Care Complete Course! This Child Care Complete Course covers everything from the fundamentals of child attachment to the complexities of children's mental health. You'll learn everything you need to know to become an expert in Child Care and thrive in your career! What else? You will also gain the ability to nurture a responsive relationship with children, thereby contributing to their cognitive and physical development, simply by recognizing your child caring skills, as provided by our Child Care Course that has been specifically designed for you. Training Tale is dedicated to providing you with the best Childcare skills possible. With this Child Care Course, you will get 8 courses! It means you will get 8 different certificates of achievement once you complete all the courses successfully. Imagine how your CV will be enriched. And the PDF certificates are completely free. At Training Tale, we provide more than just courses, we also provide a rich learning experience. When you purchase a course from Training Tale, you get unlimited access to the course with tutor support. Our expert instructors are always available to answer any questions you may have and make your learning experience unforgettable. This self-paced is ideal for all aspiring Childcare professionals because it is packed with up-to-date Child Care knowledge. Enrol in our Child Care Complete Course now to take your Childcare eLearning experience to the next level! Let's see what are those 8 courses included in this Child Care Complete Course- Dyslexia Autism Diploma ADHD Awareness Course Nursery Nurse Childcare and Nutrition Level 3 Designated Safeguarding Lead Training Course Level 2 Certificate in Behaviour that Challenges in Children Advanced Diploma in Child Care Learning Outcomes By the end of this Child Care Complete Course, you will be able to - Understand the fundamentals of child attachment training to secure the best chance of many years of Child Care employment Understand trauma treatments in children to be the best in the Childcare setting Understand the development of a child. Gain a solid understanding of all the Childcare factors that influence the development of a child Understand immunisation in children Gain a thorough understanding of infancy in Childcare Gain in-depth knowledge about mental health in children and much more! Why Choose Child Care Complete Course - Bundle from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other Benefits of Child Care Complete Course 8 PDF Certificate Free Expert Tutor Support Lifetime Access Unlimited Retake ***Child Care Complete Course** Course 01: Dyslexia Course Curriculum Module 01: An Overview of Dyslexia Module 02: Learning Difficulties Due to Dyslexia Module 03: Impact of Dyslexia in the Educational Setting Module 04: Helping Adults with Dyslexia Module 05: Dyslexia in the Workplace Module 06: Approaches in Dyslexia Module 07: Dyslexia Strengths and Rewards Module 08: Assessment and Evaluation of Dyslexia Module 09: Dyslexia Friendly Learning Environment Module 10: Relevant Laws for Dyslexia Course 02: Autism Diploma Course Curriculum Module 01: Introduction to Autism Spectrum Disorder (ASD) Module 02: Approaches to Helping People and Children with Autism Module 03: Diagnosis of Autism Module 04: Communication Module 05: Cognitive Styles and Functions in Autism Module 06: Autistic Behaviour Module 07: Organisation Systems with Autistic Individuals Module 08: Autism Awareness Module 09: Government Policies on Autism in England Course 03: ADHD Awareness Course Course Curriculum Module 01: Overview of ADHD Module 02: The Experience of Treatment and Care for ADHD Module 03: Families and ADHD Module 04: Psychological Interventions for Children with ADHD in Educational Settings and Parent Training Module 05: ADHD and Attention Difficulties Module 06: Cognitive Approaches in ADHD Module 07: The Organisation of Care for ADHD Course 04: Nursery Nurse Course Course Curriculum Module 01: An Overview of Nursery Nurse Module 02: Recognizing Children's Growth and Development Module 03: Observation and Assessment of Children in Early Childhood Settings Module 04: How to Promote Equality, Diversity and Inclusive Practice in Early Years of Learning Module 05: Safeguarding and Protecting Young Children Module 06: Ensuring Health and Safety of Children in the Early Years Module 07: The Essence of Nutrition and Healthy Food for Children Module 08: Importance of Play and Learning in Children's Education Module 09: Ways of Working with Children Having Special Needs Module 10: Working in Partnership with Parents and Carers Course 05: Childcare and Nutrition Course Curriculum Module 01: Childcare and Nutrition Module 02: Children Growth and Development Module 03: Health and Safety of Children Module 04: Hygiene for Child Caring Module 05: The Use of Macronutrients Module 06: The Use of Micronutrients Module 07: Nutritional Requirements of Child Module 08: Child Nutritional Problem and Physical Development Module 09: Caring for Special Needs Children Module 10: Child Abuse and Neglect Module 11: Nutrition Education and Activities Course 06: Level 3 Designated Safeguarding Lead Training Course Course Curriculum Module 01: Introduction Module 02: Safeguarding Structure and Guidance Module 03: Recognising and Responding to Abuse Module 04: Responses Under the Safeguarding Structure Module 05: Working Together and Sharing Information Module 06: Recording Information Course 07: Level 2 Certificate in Behaviour that Challenges in Children Course Curriculum Module 1: Understand Behaviour That Challenges Module 2: Understand How to Support Positive Behaviour Module 3: Understand the Importance of Effective Communication and the Management of Behaviour That Challenges Module 4: Understand the Role of Reflection and Support for Those Involved in Incidents of Behaviour That Challenges Advanced Diploma in Child Care Course Curriculum Module 01: An Overview of Early Childhood Education Module 02: Empowering Children to Learn in the Early Years Module 03: The Process of Caring for Child's Development Module 04: Developing Socially and Emotionally Module 05: Aspects That Influence the Development Process Module 06: Stages of Language Development Module 07: The Process of Moral Development Module 08: Personality Development of Children Module 09: Problems During Infancy and Childhood Period Module 10: Adolescence's Problems Explained Module 11: Safeguarding Children Assessment Method After completing each module of Child Care Complete Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Child Care Complete Course This Child Care Complete Course is ideal for anyone who wants to work or is already working in a childcare setting. Requirements Child Care Complete Course There is no specific requirement to enrol for this Child Care Complete Course. However, you need to be over 16. Career path Child Care Complete Course After completing this Childcare Complete Course, you may be able to pursue a variety of career opportunities. Such as - Child Protection Officer (Average Annual Salary in the UK: £25,000 to £40,000) Psychological Wellbeing Practitioner (Average Annual Salary in the UK: £24,907 to £44,503) Child Carer Certificates Certificate of completion Digital certificate - Included
*** 11-1 Course Complete Web Design Training*** Interested in learning a valuable trade for an exciting career? Do you want knowledge about HTML, CSS, website layout, and responsive Web Design that will allow you to learn how to design a responsive website? If so, enrol here in this Web Design course. With the help of this Web Design course, discover how to start a career as a web designer! You will learn how to use web design tools, work with HTML and CSS, and develop responsive and interactive designs in this course. We'll go over every process of turning a design into a fully functional web page in this step-by-step tutorial. Along with this Web Design course, you will get 10 premium courses, an original hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Web Design Bundle Consists of the following Premium courses: Course 01: Modern Web Designing - Level 2 Course 02: Web Design in Affinity Designer Course 03: Diploma in Animation Design Course 04: Advanced Diploma in User Experience UI/UX Design Course 05: Ultimate PHP & MySQL Web Development Course & OOP Coding Course 06: Social Media Website Development Using WordPress Course 07: Create Website for Accounting Business Course 08: Landing Page Design and Conversion Rate Optimisation Course 09: HTML Web Development for Beginners Course 10: Front End Web Development Diploma Course 11: Diploma in PHP Web Development So enrol now in this Web Design Bundle to advance your career! How will I get my Certificate? After successfully completing the Web Design course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Web Design Training course is for everyone. Requirements This Web Design Training Course has been designed to be fully compatible with tablets and smartphones. Career path This Web Design bundle will prepare the participants to be even more complete and compatible in their professional careers. Hence this bundle can boost your career as - Jobs in web design, with an average annual pay of £46,468 in the US Front-end web developer with an average annual pay of £50,000 Senior web developers with an average annual pay of £50,000 Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Modern Web Designing - Level 2) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
The power to transform, the power to innovate, the power to change the world - that's what you'll find in the Power Electronics for Engineers bundle. As an electrical engineer, you know that power electronics is a fundamental part of the field, and with this bundle, you'll gain a comprehensive understanding of the principles and applications of power electronics, from electric circuits to high-voltage power circuits and beyond. Our bundle includes 11 courses designed to take you on a journey through the fundamentals of power electronics and beyond, providing you with the practical skills and knowledge needed to succeed in the industry. Imagine gaining expertise in MATLAB/Simulink for power electronics simulations, understanding the principles and applications of electric circuits, and developing your skills in electric power metering for single and three-phase systems. With our bundle, you'll have access to everything from electrical machines to advanced electrical safety techniques and best practices. Whether you're an aspiring electrical engineer looking to gain a foothold in the industry or a seasoned professional seeking to expand your expertise, our Power Electronics for Engineers bundle has something for everyone. With a wealth of knowledge at your fingertips and the support of our expert instructors, you'll be well on your way to becoming a true master of power electronics. Learning Outcomes: Gain a comprehensive understanding of power electronics and its applications Develop expertise in MATLAB/Simulink for power electronics simulations Understand the principles and applications of electric circuits and electricity & circuit analysis at Level 3 Master electric power metering for single and three-phase systems Develop skills in high voltage power circuits and protection and control techniques Learn advanced electrical safety techniques and best practices Understand the principles and applications of electrical machines The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your [reed_title] expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. This Power Electronics for Engineers Bundle Consists of the following Premium courses: Course 01: Power Electronics for Electrical Engineering Course 02: Electric Power Metering for Single and Three Phase Systems Course 03: MATLAB/Simulink for Power Electronics Simulations Course 04: Protection and Control of High Voltage Power Circuits Course 05: Electric Circuits for Electrical Engineering Course 06: Electricity & Circuit Analysis Level 3 Course 07: Basic AC Circuit Analysis Course 08: Electrical Machines for Electrical Engineering Course 09: High Voltage Generation for Electrical Engineering Course 10: Digital Electric Circuits & Intelligent Electrical Devices Course 11: Advanced Electrical Safety CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Electrical engineering students seeking a comprehensive understanding of the field Electrical engineers looking to expand their knowledge and skillset Professionals seeking to break into the power electronics industry Those looking to advance their careers in power electronics Anyone with an interest in power electronics and its applications in the field. Career path Junior Electrical Engineer: £25,000 - £30,000 Electrical Engineer: £30,000 - £45,000 Senior Electrical Engineer: £45,000 - £60,000 Electrical Engineering Manager: £60,000 - £80,000 Director of Electrical Engineering: £80,000+ Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - £10 You will get the Hard Copy certificate for the Power Electronics for Engineers course absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.