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9049 Courses delivered On Demand

Customer Service Skills Training [Video Course]

4.3(43)

By John Academy

Course Overview The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service.  Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career. The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base.  So, join today and master the art of customer service! Course Sneak Peek Learning Outcomes Recognise the characteristics of quality customer service Understand the major principles of customer relationship management Develop the skills to establish effective communication with your customers Build the competence to handle customer complaints with expertise Identify the vital areas for improving the quality of customer service Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Customer service Problem-solving Customer relationship management Who Should Take this Customer Service Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Service Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Customer Service Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerCustomer Service Executive Retail Manager Course Curriculum Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Customer Service Skills Training [Video Course]
Delivered Online On Demand38 minutes
£23.99

Pharmacy Assistant & Pharmacy Technician

4.5(3)

By Studyhub UK

Overview In a bustling world where healthcare takes precedence, the allure of pharmacy assistant jobs cannot be overstated. Every medical prescription passes through the hands of the skilled and knowledgeable, a testament to the crucial role of the pharmacy assistant and technician. This 'Pharmacy Assistant & Pharmacy Technician' course engages you in the captivating world of pharmacies, offering insights into the roles, communication paradigms, and intricate practices that make this profession truly indispensable. For those yearning to make a mark in this esteemed domain, it's more than just a course-it's a stepping stone to a fulfilling career. As the healthcare sector flourishes, so does the need for professionals who can seamlessly navigate the demanding terrains of pharmaceutical practices. This comprehensive course brings to the fore the integral components that form the bedrock of the profession, harmoniously blending theory and real-world insights. From honing communication skills in the pharmacy setting to delving deep into the best practices, every module promises a transformative learning experience. Pharmacy is not just about dispensing; it's an art, a science, and, most importantly, a service to humanity. As the demand for pharmacy assistant roles rises in the UK, this program offers a unique chance to join the brigade and lead with confidence, skills, and expertise. Unlock the doors to a world of opportunities with this unmatched course. The course is not accredited by the GPhC therefore students completing the course(s) will not be eligible for registration with the GPhC as a pharmacy technician nor will they meet the GPhC's training requirements to work as pharmacy support staff. Learning Outcomes: Understanding the distinct roles of pharmacy assistant and pharmacy technician. Mastering the art of patient counseling as a pharmacy assistant. Enhancing communication skills tailored for pharmacy settings. Comprehending the diverse facets of the pharmacy team and their practices. Gaining expertise in the process of prescription and dispensing. Acquainting oneself with inventory control and management in pharmacies. Understanding the health and safety risks, and familiarise with pharmaceutical terminology. Why buy this Pharmacy Assistant & Pharmacy Technician? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Pharmacy Assistant & Pharmacy Technician you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Pharmacy Assistant & Pharmacy Technician course is suitable for: Individuals keen on forging a career in pharmacy settings. Professionals seeking in-depth knowledge of pharmaceutical procedures. Those are aiming to enhance their patient counseling capabilities. Learners aiming to understand inventory management in pharmacy contexts. Aspiring technicians desiring a solid grounding in pharmacy practices. Prerequisites This Pharmacy Assistant & Pharmacy Technician was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Pharmacy Assistant: Average salary range £18,000 - £22,000 Per Annum Pharmacy Technician: Average salary range £23,000 - £30,000 Per Annum Inventory Manager (Pharmacy Setting): Average salary range £26,000 - £32,000 Per Annum Patient Counselling Specialist: Average salary range £20,000 - £26,000 Per Annum Communication Specialist (Pharmacy Setting): Average salary range £25,000 - £30,000 Per Annum Health and Safety Officer (Pharmacy Context): Average salary range £28,000 - £34,000 Per Annum Course Curriculum Pharmacy Assistant and Technician Training Module 1: Introduction to Pharmacy Assistant and Pharmacy Technician 00:14:00 Module 2: Job Role of Pharmacy Technicians 00:24:00 Module 3: Pharmacy Assistant Patient Counselling Guide 00:19:00 Module 4: Communication in Pharmacy Settings 00:15:00 Module 5: The Pharmacy Team and Practices 00:16:00 Module 6: Prescription and Dispensing in Pharmacies 00:19:00 Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies 00:18:00 Module 8: Inventory Control and Management in Pharmacies 00:19:00 Module 9: Standard Operating Procedures (SOPs) 00:12:00 Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology 00:20:00 Mock Exam Mock Exam - Diploma in Pharmacy Technician at QLS Level 4 00:20:00 Final Exam Final Exam - Diploma in Pharmacy Technician at QLS Level 4 00:20:00

Pharmacy Assistant & Pharmacy Technician
Delivered Online On Demand3 hours 36 minutes
£10.99

Sports Psychology Unleashed: Enhancing Athletic Performance

4.5(3)

By Studyhub UK

Embark on a transformative journey into the psyche of athletic excellence with our course, 'Sports Psychology Unleashed: Enhancing Athletic Performance.' This isn't just a curriculum; it's an exploration of the mental fortitude that distinguishes champions. From unraveling the intricate layers of an athlete's mind in 'Unraveling the Mind of an Athlete' to mastering the art of achieving flow and resilience in the face of defeat, each module is a psychological playbook designed to elevate athletic performance. Imagine not just understanding goal-setting but diving into the driving force of motivation, managing pressure points, and crafting the mental imagery that paints the game. This course is your gateway to unlocking the untapped potential within athletes. Enroll now to delve into the psychology of victory, where every module is a stride towards unleashing peak athletic performance. In this psychological odyssey, modules unfold like chapters in the gripping narrative of sports excellence. Traverse the landscape of team dynamics, communication, and the unique challenges of youth sports in 'Sports Psychology Unleashed.' This isn't just about acquiring knowledge; it's an invitation to become a catalyst for mental resilience and triumph in the world of sports. Join us on this journey where the mind becomes the secret weapon for every athlete seeking to conquer their personal best. Learning Outcomes Gain insights into the intricate workings of an athlete's mind, laying the foundation for mental resilience. Understand the nuances of goal-setting and its impact on athletic motivation and performance. Acquire strategies for managing stress and anxiety to optimize athletic focus. Master visualization techniques, creating a mental canvas for enhanced sports performance. Explore the dynamics of team communication, fostering cohesive and successful sporting teams. Why choose this Sports Psychology Unleashed: Enhancing Athletic Performance course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Sports Psychology Unleashed: Enhancing Athletic Performance course for? Athletes at all levels seeking a mental edge in their performance. Coaches and trainers aiming to enhance their understanding of sports psychology. Sports enthusiasts interested in the psychological aspects of athletic excellence. Parents and guardians supporting young athletes in their sports journey. Mental health professionals exploring the application of psychology in the sports domain. Career path Sports Psychologist: £30,000 - £40,000 per annum Performance Coach: £35,000 - £45,000 per annum Youth Sports Counselor: £28,000 - £38,000 per annum Athlete Mental Resilience Trainer: £26,000 - £36,000 per annum Sports Communication Specialist: £30,000 - £40,000 per annum Goal-setting Consultant for Athletes: £28,000 - £38,000 per annum Prerequisites This Sports Psychology Unleashed: Enhancing Athletic Performance does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Sports Psychology Unleashed: Enhancing Athletic Performance was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Unravelling the Mind of an Athlete Unravelling the Mind of an Athlete 00:16:00 Module 02: Setting the Bar - Understanding Goals Setting the Bar - Understanding Goals 00:19:00 Module 03: The Driving Force - Motivation in Sports The Driving Force - Motivation in Sports 00:19:00 Module 04: Pressure Points - Managing Stress and Anxiety Pressure Points - Managing Stress and Anxiety 00:20:00 Module 05: Painting the Game - Visualisation Techniques Painting the Game - Visualisation Techniques 00:19:00 Module 06: The Ripple Effect - Team Dynamics and Communication The Ripple Effect - Team Dynamics and Communication 00:20:00 Module 07: Young Buds - Sports Psychology in Youth Sports Young Buds - Sports Psychology in Youth Sports 00:19:00 Module 08: In the Zone - Achieving Flow in Sports In the Zone - Achieving Flow in Sports 00:18:00 Module 09: Rise from the Ashes - Overcoming Defeats and Setbacks Rise from the Ashes - Overcoming Defeats and Setbacks 00:19:00

Sports Psychology Unleashed: Enhancing Athletic Performance
Delivered Online On Demand2 hours 49 minutes
£10.99

Admin, Secretarial & PA - Level 7

4.3(43)

By John Academy

Course Overview Every office needs someone who can carry out the administrative duties effectively and also represent the company in the best possible way. For this reason, proficient office admins and receptionists are always in high demand. If you are looking for a promising job, then this could be your call. The Admin, Secretarial & PA - Level 7 course will help you pursue a career in this field.  In the Admin, Secretarial & PA - Level 7 course, you will learn the core skills required to become an office admin. Through this course, you will get introduced to business etiquette. The easy-to-follow modules will teach you business writing, communication and organisation skills. You will become skilled in providing quality customer services. In addition, the course will provide you with effective tips for planning and scheduling.  After completing the course, you will receive a certificate of achievement. This certificate will elevate your resume and boost your employability in this promising sector. Enrol now! Learning Outcomes of Admin, Secretarial & PA - Level 7 Familiarise with the key skills required for office administration Learn different business etiquette Develop the skills to organise meetings and conferences Improve your business writing, communication and organisation skills Build the expertise to provide quality customer service Pick up the effective planning and scheduling strategies Who is this Course for? The Admin, Secretarial & PA - Level 7 course is perfect for those who want to pursue a career in the relevant fields. This course will also be beneficial for those already working in this area.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can, however, also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet, or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Admin, Secretarial & PA - Level 7 course will be beneficial for any related profession or industry, such as: Office Admin Secretarial Personal Assistant Receptionist Module 01 - Introduction to Personal Assistant & Admin Support Assistant Introduction to Office Administration 00:17:00 Module 02 - Introduction to Office Administration Introduction to Office Administration 00:17:00 Module 03 - Skills of an Effective Administrator Skills of an Effective Administrator 00:18:00 Module 04 - Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:29:00 Module 05 - Business Telephone Skills Business Telephone Skills 00:21:00 Module 06 - Representing Your Boss and Company Representing Your Boss and Company 00:25:00 Module 07 - Business Etiquette Business Etiquette 00:19:00 Module 08 - Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 09 - Travel Arrangements Travel Arrangements 00:22:00 Module 10 - Organising Meeting and Conferences Organising Meeting and Conferences 00:19:00 Module 11 - Diary Management and Note taking Diary Management and Note taking 00:21:00 Module 12 - Time Management Time Management 00:25:00 Module 13 - Record Keeping and Filing Systems Record Keeping and Filing Systems 00:24:00 Module 14 - Business Writing Skills Business Writing Skills 00:25:00 Module 15 - Organisational Skills Organisational Skills 00:19:00 Module 16 - Communication Skills Communication Skills 00:19:00 Module 17- Customer Service Customer Service 00:22:00 Module 18- Effective Planning and Scheduling Effective Planning and Scheduling 00:39:00 Module 19 - Invoicing/Petty Cash Invoicing/Petty Cash 00:20:00 Assignment Assignment - Admin, Secretarial & PA - Level 7 03:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Admin, Secretarial & PA - Level 7
Delivered Online On Demand10 hours 7 minutes
£18

Online Leadership Skills Training

4.3(43)

By John Academy

Course Overview Leading a team towards a specific goal can be challenging as each individual has different views and abilities. Learn how to synchronise your team members' different skills and ideas and lead them to the goal with our exclusive Online Leadership Skills Training. This course is the ultimate guide for those who aspire to be great leaders. In this comprehensive course, you will get the chance to learn a wide range of skills and knowledge. The step-by-step course will introduce you to the process of goal setting. Here, you will receive detailed lessons on project management, risk management and performance management. In addition, the course will also teach you the techniques of team building and effective communication for successful leadership.  By the end of the course, you will become skilled in inspiring your team and getting the most out of the skills. The course will also provide a CPD-accredited certificate, which will prove your abilities to lead and boost your career.  Join now and complete your Online Leadership Skills Training! Course Preview Learning Outcomes Familiarise yourself with the basic principles of leadership Understand what steps to follow for setting goals and managing time effectively Learn the skills required to establish effective communication with the team members Build the expertise required for project management and risk management Explore the vital areas of managing performance Understand the techniques to motivate the team and inspire them to work together. Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills will You Learn from This Course? Communication Problem-Solving Delegation Motivation Team Building Conflict Management Who Should Take this Online Leadership Skills Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Leadership Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Online Leadership Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  Manager Supervisor Risk Manager Project Manager Module 01: Introduction To Leadership Introduction to Leadership 00:47:00 Module 02: Inspiration And Leadership Inspiration and Leadership 00:33:00 Module 03: Setting Goals And Time Management Setting Goals and Time Management 01:13:00 Module 04: Body Language And Effective Communication Body Language and Effective Communication 01:05:00 Module 05: Self-Esteem And Assertiveness Skills Self Esteem and Assertiveness Skills 01:03:00 Module 06: Business Management And Corporate Behaviour Business Management Corporate Behaviour 01:01:00 Module 07: Meeting Management Meeting Management 01:20:00 Module 08: Project Management Project Management 01:15:00 Module 09: Risk Management Risk Management 00:28:00 Module 10: Team Work And Team Building Performance Management11 01:04:00 Module 11: Performance Management Team Work Team Building 00:53:00 Module 12: Critical Thinking: Implications For Leadership Critical Thinking Implications for Leadership 00:58:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Online Leadership Skills Training
Delivered Online On Demand11 hours 40 minutes
£11.99

Problem Solving in a Workplace-CPD Approved

By BAB Business Group

This course covers a range of problems that occur in the workplace - and how they can be recognised, controlled and solved. You'll learn about the three main areas in which problems can occur - people tasks and resources. Problems with people can include personality clashes, dangerous, offensive or illegal behaviour, poor communication and differences of opinion. You'll learn about the Equality Act 2010 and how it applies to discrimination. There'll be coverage of time-wasting - due to individual actions and poorly organised work systems - and how to ensure time at work is spent productively. It'll also cover problems with resources, such as a lack of raw materials or equipment. You'll discover the ways problems can be solved by the actions of managers, employees and outside organisations. Finally, we'll investigate the use of arbitration, negotiation, compromise, conciliation and mediation to resolve conflicts - and the many benefits these resolutions can bring to the workplace.

Problem Solving in a Workplace-CPD Approved
Delivered Online On Demand
£30

Dog Training Diploma Bundle: A-Z Guide To Puppy & Dog Training - CPD Accredited

4.8(9)

By Skill Up

20-in-1 Exclusive Bundle | CPD Accredited | Gifts: 20 Free PDF + Transcript Certificates | Lifetime Access

Dog Training Diploma Bundle: A-Z Guide To Puppy & Dog Training - CPD Accredited
Delivered Online On Demand5 days
£100

Dog Training Diploma Bundle: A-Z Guide To Puppy & Dog Training - CPD Accredited

4.8(9)

By Skill Up

20-in-1 Exclusive Bundle | CPD Accredited | Gifts: 20 Free PDF Certificates | Lifetime Access

Dog Training Diploma Bundle: A-Z Guide To Puppy & Dog Training - CPD Accredited
Delivered Online On Demand5 days
£100

Autism Diploma - Art & Play Therapy, Child Psychology and Mental Health - QLS Endorsed

4.8(9)

By Skill Up

Level-4 QLS Endorsed | 30 in 1 Diploma Bundle | +Gifts: 30 Free CPD PDF Certificate | Lifetime Access

Autism Diploma - Art & Play Therapy, Child Psychology and Mental Health - QLS Endorsed
Delivered Online On Demand7 days
£149.99

Stakeholder Management Training - CPD Certified

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Get FREE 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Stakeholder Management and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This bundle package includes 1 premium, The Quality Licence Scheme-endorsed course, 10 additional CPD accredited certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package Includes: Course 01: Diploma in Stakeholder Management at QLS Level 4 10 Additional CPD Accredited Premium Courses - Course 01: Compliance Risk and Management Course 02: Business Law Course 03: Team Building Course 04: Diploma in Performance Management Course 05: Corporate Finance Training Course 06: Accounting and Finance Course 07: Investment Course 08: Finance and Financial Analysis Course 09: Microsoft Excel - Beginner, Intermediate & Advanced Course 10: Time Training Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course, supports your professional growth with Quality Licence Scheme endorsement, as well as CPD accreditation. You'll be able to practice on your own time and at your speed while still gaining an endorsed certificate. You'll get an unrivalled learning experience, as well as a Free Student ID card, which is included in the bundle price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also answers to all of your questions. The course materials of Stakeholder Management are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Stakeholder Management Training Bundle? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPD to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Our bundle's learning materials have an engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle courses material. Complete the bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this bundle and take a step toward a brighter future! *** Course Curriculum: *** The Bundle courses has the following curriculum: Course 01: Diploma in Stakeholder Management at QLS Level 4 Module 01: Introducing Stakeholder Management Introduction Types of Stakeholders The Firm and Corporate Social Responsibility Module 02: Stakeholder Theories Aspects of Stakeholder Theory Theories of Stakeholders Module 03: Stakeholder Mapping Stakeholder Analysis and Mapping Steps of Stakeholder Mapping Module 04: Building Strong Business Relationships With Stakeholders Setting Expectations with Key Stakeholders The Role of Trust Five Principles of Building Strong Business Relationships Module 05: Stakeholder Engagement The Benefits of Engaging Basic Characteristics of Engagement Module 06: Stakeholder Engagement Through Effective Communication Effective Communication Creating Communications Strategy and Communications Plan Targeted Communication Methods Module 07: Monitoring and Evaluating the Engagement Monitoring Considerations for Monitoring Approaches to Engagement Levels of Engagement Module 08: Managing Stakeholder Conflict Conflicts: A Behavioural Process Types of Conflict Conflict Course 02: Compliance Risk and Management Module 01: Introduction to Compliance Module 02: Compliance System Module 03: Basic Elements of Effective Compliance Module 04: Compliance Audit Module 05: Compliance and Ethics Module 06: Introduction to Risk and Basic Risk Types Module 07: Further Risk Types Module 08: Introduction to Risk Module 09: Risk Process Module 10: Risk Assessment and Risk Treatment Module 11: Types of Risk Course 03: Business Law Module 01: Understanding Business Law Module 02: European Community Law Module 03: The Court System Module 04: Civil and Alternative Dispute Resolution Module 05: Contract & Business Law Module 06: Employment Law Module 07: Agency Law Module 08: Consumer Law and Protection Module 09: Law of Tort Module 10: Business Organisations Module 11: Company Law Module 12: Business Property Module 13: Competition Law Course 04: Team Building Module 01: Defining Success Module 02: Types of Teams Module 03: The First Stage of Team Development - Forming Module 04: The Second Stage of Team Development - Storming Module 05: The Third Stage of Team Development - Norming Module 06: The Fourth Stage of Team Development - Performing Module 07: Team Building Activities Module 08: Making the Most of Team Meetings Module 09: Solving Problems as a Team Module 10: Encouraging Teamwork Course 05: Diploma in Performance Management Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Goal Setting Module 04: Establishing Performance Goals Module 05: 360 Degree Feedback Module 06: Competency Assessments Module 07: Kolb's Learning Cycle Module 08: Motivation Module 09: The Performance Journal Module 10: Creating a Performance Plan Course 06: Corporate Finance Training An Overview of the Course An Introduction to the Foundations The Financial Markets and Interest Rates Understanding Financial Statements and Cash Flows Evaluating a Firm's Financial Performance The Time Value of Money The Meaning and Measurement of Risk and Return The Valuation and Characteristics of Bonds The Valuation and Characteristics of Stock The Cost of Capital Capital-Budgeting Techniques and Practice Cash Flows and Other Topics in Capital Budgeting Determining the Financing Mix Dividend Policy and Internal Financing Short-Term Financial Planning Working-Capital International Business Finance Course 07: Accounting and Finance Module 01: Introduction to Accounting Module 02: The Role of an Accountant Module 03: Accounting Concepts and Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income statement Module 07: Financial statements Module 08: Cash Flow Statements Module 09: Understanding Profit and Loss Statement Module 10: Financial Budgeting and Planning Module 11: Auditing Course 08: Investment Module 01: Introduction to Investment Module 02: Types and Techniques of Investment Module 03: Key Concepts in Investment Module 04: Understanding the Finance Module 05: Investing in Bond Market Module 06: Investing in Stock Market Module 07: Risk and Portfolio Course 09: Finance and Financial Analysis Module 01: Introduction to Corporate Finance Module 02: Long Term Financial Planning and Growth Module 03: Analysis of the Financial Statement Module 04: Capital Budgeting Module 05: Financial Risk-Return Tradeoff Module 06: Profitability During Financial Downturn Module 07: Managing Profitability in Financial Downturn Module 08: Corporate Finance Regulations Module 09: Career Path in Corporate Finance Course 10: Microsoft Excel - Beginner, Intermediate & Advanced Unit 01: Excel from A-Z Course Introduction Unit 02: Getting Started With Excel Unit 03: Values, Referencing and Formulas Unit 04: Intro to Excel Functions Unit 05: Adjusting Excel Worksheets Unit 06: Visually Pleasing Cell Formatting Unit 07: How to Insert Images and Shapes! Unit 08: Visualize Data with Charts Unit 09: Excel's Printing Options Unit 10: Benefits of Using Excel Templates Unit 11: Working with Excel Datasets Unit 12: Excel Database Functions Unit 13: Excel Data Validation Unit 14: Excel PivotTables Unit 15: Excel's PowerPivot Add-In Unit 16: Excel's Conditional Functions Unit 17: Excel's Lookup Function Unit 18: Text-Based Functions in Excel Unit 19: Auditing Formulas and Views in Excel Unit 20: Excel's 'what If?' Tools Unit 21: Welcome to Excel VBA Unit 22: The VBA Language Unit 23: Writing VBA Code Unit 24: Important VBA Tools and Logic Unit 25: Excel VBA Lopps Unit 26: Triggering Macros Unit 27: Excel User Forms Unit 28: Starting a Career in Excel Resources Course 11: Time Training Module 01: Importance and Benefits Module 02: Assess Your Current Work Practice Module 03: Identifying the Priorities Module 04: Say 'No' to Procrastination Module 05: Set Your Goals Module 06: Plan the Work Module 07: Work the Plan Module 08: Effective Techniques Module 09: Combat the Time Wasters Module 10: Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks CPD 225 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Bundle Right for You? The package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This bundle package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study this bundle and expand your professional skillset! What is the Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills With a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the bundle, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered. Certificate Accredited by CPD Upon finishing the bundle, you will receive a Certificate Accredited by CPD that is recognised all over the UK and also internationally. Requirements The Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish the bundle package at your own speed. Career path This Bundle is ideal for anyone working in any organisation or charge of any type of project. After completing the bundle you can explore opportunities such as: Project Manager Project Coordinator General Manager And many more! Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Stakeholder Management Training - CPD Certified Hard copy certificate - Included

Stakeholder Management Training - CPD Certified
Delivered Online On Demand3 weeks
£105