Design effective and engaging learning experiences with our comprehensive "Curriculum Planning for Teaching" course. Whether you're a new teacher or a seasoned professional, this course will equip you with the tools to create dynamic and impactful lesson plans. Elevate your teaching practice and empower your students to reach their full potential!
Course Overview: Did you know? The global demand for English teachers is rising, with an estimated 1.5 billion English learners worldwide. If you want to become an English teacher, this TEFL/TESOL Diploma course is for you. In this course, you'll learn everything you need to know to teach English to students of all ages and levels.The TEFL/TESOL Diploma is strategically crafted to equip you with the essential skills and knowledge needed for teaching English to speakers of other languages. With a comprehensive curriculum, this course delves deep into the myriad facets of English teaching - from linguistic basics to classroom management. Participants will explore the art and science of effective pedagogy, positioning them at the forefront of English teaching expertise.Enrol in this TEFL/TESOL Diploma today and start your journey to becoming an English teacher! Key Features of the Course: This TEFL/TESOL Diploma course offers several key features to enhance your learning experience and set you up for success. CPD Certification 24/7 Learning Assistance Interesting Learning Materials Who is This Course For? This TEFL/TESOL Diploma course is designed for individuals passionate about teaching English and wanting to embark on a fulfilling career in TEFL/TESOL. Whether you're a recent graduate exploring new opportunities, a working professional looking for a career change, or an avid traveller seeking to teach abroad, this course is for you. No prior teaching experience or qualifications are required. What You Will Learn: Throughout this comprehensive TEFL/TESOL Diploma course, you will gain in-depth knowledge and valuable skills in the following areas: Linguistics Basics: Explore the fundamental concepts of language structure and its application in teaching English. Working With a Variety of Approaches: Discover different teaching approaches and methodologies to cater to the diverse needs of learners. Teaching Speaking, Listening, Reading, and Writing: Learn effective techniques and strategies to develop learners' proficiency in each language skill. Planning Pedagogy and Lessons: Master the art of lesson planning and create engaging, student-centred lessons. Managing Classrooms: Develop essential classroom management skills to create a positive and productive learning environment. Getting a Job: Gain insights into the TEFL/TESOL job market, effective job search strategies, and tips for successful interviews. Why Enrol in This Course: Enrolling in this TEFL/TESOL Diploma course will provide you with numerous benefits and valuable skills. Here are a few compelling reasons to join: Top Reviewed Course: Our course has received exceptional reviews from past learners, highlighting its quality and effectiveness. Recently Updated Curriculum: Our course content is regularly updated to align with the latest industry standards and teaching practices. Trending Field: With the increasing demand for English language teachers worldwide, the TEFL/TESOL industry offers abundant job opportunities and career growth. Requirements: To enrol in this TEFL/TESOL Diploma course, you need to have a good command of the English language, both written and spoken. Basic computer skills and access to the internet are also essential to participate in the online learning platform fully. Career Path: Upon completion of this TEFL/TESOL Diploma course, you can pursue various exciting career paths in the field, such as: English Language Teacher: £22,000 - £38,000 per year Language School Director: £30,000 - £60,000 per year Curriculum Developer: £25,000 - £45,000 per year Online English Tutor: £15 - £30 per hour Corporate Language Trainer: £25,000 - £45,000 per year Volunteer Coordinator: £20,000 - £30,000 per year Educational Consultant: £30,000 - £60,000 per year Certification: Upon successful completion of the TEFL/TESOL Diploma course, you will be awarded a CPD certificate, recognised globally for its credibility and industry relevance. This certification will validate your expertise and enhance your employability in the competitive TEFL/TESOL job market. With this comprehensive and globally recognised TEFL/TESOL Diploma course, you'll be equipped with the necessary skills and knowledge to embark on an exciting career in teaching English. Enrol now and unlock a world of opportunities! Course Curriculum 13 sections • 13 lectures • 11:25:00 total length •Introduction to Teaching English: 00:45:00 •Linguistics Basics: 01:00:00 •Working With a Variety of Approaches: 01:00:00 •Teaching Speaking: 01:00:00 •Teaching Listening: 01:00:00 •Teaching Reading: 01:00:00 •Teaching Writing: 01:00:00 •Planning Pedagogy: 01:00:00 •Planning Lessons: 01:00:00 •Managing Classrooms: 01:00:00 •Getting a job: 01:00:00 •Mock Exam - TEFL/TESOL Diploma: 00:20:00 •Final Exam - TEFL/TESOL Diploma: 00:20:00
Description: Microsoft Access is a database management system (DBMS) from Microsoft. This software combines the relational Jet Database Engine with a graphical user interface and software-development tools. It can also import or link directly to data stored in other applications and databases. Through this course, you will learn the necessary skills, knowledge, and information about Microsoft Access 2013 for the beginner, intermediate, and advanced-level users. Then you learn the different components of the database so that you understand the structure underlying your data. Who is the course for? Professionals who want to learn about the Microsoft Access 2013 People who have an interest in learning all the features of the Access 2013 Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Access for Beginners, Intermediate and Advanced course is a useful qualification to possess and would be beneficial for following careers: Software Engineer Technical Support Technical Sales Business Analyst Web Developer Software Tester. Microsoft Access for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Access 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access for Beginners 00:00:00 Microsoft Access for intermediate level Module One - Getting Started 00:30:00 Module Two - Creating a Custom App 01:00:00 Module Three - Customizing App Actions 01:00:00 Module Four - Customizing Your App Views with Macros 01:00:00 Module Five - Working with Validation Rules and Messages 01:00:00 Module Six - Working with Macros 01:00:00 Module Seven - Advanced Query Tasks 01:00:00 Module Eight - Designing Forms 01:00:00 Module Nine - Advanced Reporting Tasks 01:00:00 Module Ten - Advanced Database Tools 01:00:00 Module Eleven - Working with the Access Environment 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access Intermediate Level 00:00:00 Microsoft Access Advanced Level Module One - Getting Started 00:30:00 Module Two - Using App Views 01:00:00 Module Three - Customizing Apps, Part One 01:00:00 Module Four - Customizing Apps, Part Two 01:00:00 Module Five - Working with More Record Tasks 01:00:00 Module Six - Using Advanced Field Tasks 01:00:00 Module Seven - Working in Table Design View 01:00:00 Module Eight - Working with the Expression Builder 01:00:00 Module Nine - Working with External Data 01:00:00 Module Ten - Creating Queries 01:00:00 Module Eleven - Creating Forms and Reports 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access Advanced Level 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Microsoft Access - Beginners, Intermediate, Advanced 00:30:00 Final Exam Final Exam- Microsoft Access - Beginners, Intermediate, Advanced 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Every business will need a bookkeeper in one way or another - this is a career that will continue to have a steady demand. Staying organized with your accounting and finances is a crucial aspect of any business. Whether you are a business owner or want to develop the skill of bookkeeping to begin a career, this Quickbooks Online Bookkeeping Diploma will be the perfect you. The course will show you how bookkeeping integrates with the industry standard software called QuickBooks. You'll learn how to set up a QuickBooks system from scratch, how to enter opening balances, post customer invoices and credit notes, post supplier bills and credit notes, pay suppliers, petty cash, prepare a VAT return, reconcile the bank, post journals, run reports amongst over things. By the end of this course, you will have the knowledge to understand bookkeeping and how to use QuickBooks. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Quickbooks Online Bookkeeping Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Quickbooks Online Bookkeeping Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting prepared - access the software and course materials The structure of the course - first things first! FREE 00:02:00 Set up free trial 00:03:00 Setting up the system set up nominal accounts 00:11:00 Enter opening balances 00:02:00 Reverse opening balances - accruals and prepayments 00:06:00 report journal 00:05:00 Nominal ledger amend the nominal ledger 00:07:00 Report listing the nominal ledgers 00:02:00 Customers Enter customers 00:09:00 Report on customer contact information 00:01:00 Suppliers enter suppliers 00:05:00 supplier contact list 00:02:00 Sales ledger Enter invoices 00:09:00 Invoice entering Quickbooks Online Bookkeeping Diploma 00:03:00 Invoice batch 00:06:00 Post Sales Credit Notes 00:08:00 Report showing Customer Activity 00:03:00 Aged Debtors 00:02:00 Purchases ledger Post Supplier Invoices 00:03:00 Entering a batch of supplier bills 00:09:00 Credit Notes Suppliers 00:05:00 Reclassify supplier bills - flash bulbs purchased 00:04:00 Supplier Account Activity Report 00:04:00 Sundry payments Post Cheques 00:07:00 Reports showing supplier payments 00:01:00 Sundry receipts Receipts from customers 00:07:00 Report showing customer receipts 00:02:00 Petty cash Post Petty Cash Transactions and Report 00:04:00 Post cash payments to ledgers 00:02:00 Enter petty cash items 00:14:00 Report on Petty Cash Payments Proper 00:05:00 Post Sundry Payments 00:05:00 Report Bank Payments 00:03:00 VAT - Value Added Tax VAT Return 00:03:00 Bank reconciliation Reconcile The Bank 00:10:00 Payroll / Wages Post the Wages Journal 00:02:00 Reports Posting Journal adjustments 00:08:00 Run a report on the PnL and Balance Sheet 00:02:00 Month end adjustments 00:03:00 Month end reports 00:06:00 Tasks Task- Crearing the accounts 00:06:00 Task - Customer report 00:01:00 Additional Resources Course Paper 00:00:00 Further Reading - QuickBooks Online 2014 The Handbook 00:00:00 Mock Exam Mock Exam - Quickbooks Online Bookkeeping Diploma 00:20:00 Final Exam Final Exam - Quickbooks Online Bookkeeping Diploma 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
This Production Operative course is designed for Inventory Controllers, Operations Managers, Quality Controllers, Inventory Planners, Quality Managers, Logistics Coordinators, Warehouse Operatives, Warehous Administrators, Warehouse Staff, Maintenance Managers and Maintenance Supervisors. In this course, you will explore operations management, classifications of operations, project management, business development, the groundwork for developing a business, process management, the evolution of business process management, supply chain management and purchasing and procurement management. We will also ensure you increase your personal development skills as we will take you through communication skills, time management, conflict management, stress management, and various negotiation techniques. Apart from these, you will also learn planning and forecasting operations, manufacturing, service and delivery operations, risk management, quality management, components of performance management and benefits of talent management. Lastly, you will gain business writing skills, be aware of the structure of various official documents and different types of business environments along with the importance of maintaining a good business environment. Learning Outcomes By the end of the course, learners will be able to: Learn about operations management, supply chain management and quality management Find out how to successfully make an effective plan for business development Gain communication skills and learn negotiation techniques, stress management and time management Familiarise themselves with the role of warehouse along with types of warehouse Know the common warehouse hazard and how to maintain health and safety in warehouses Learn about quality control and understand customer needs and expectations Get familiar with different types of inventory and how to maintain inventory accuracy Display knowledge on manual handling, its laws and how to conduct it safely Operations Management - Advanced Diploma Operations Management - Advanced Diploma teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. Warehouse Operative Warehouse Operative teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Warehouse Safety Course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. Quality Assurance (QA) Management Quality Assurance (QA) Management teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. Inventory Management Inventory Management Course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. Introduction to Manual Handling Are you working in an industrial complex? Or perhaps in a construction yard? Or in a retail shop? Or in a techie office space? If the answer to any of these is yes, then remember that lifting, carrying, pushing, pulling - the manual handling activities we do every day without thinking-are among the greatest causes of injury in the workplace. Despite rapid advances in mechanisation, every job situation involves Manual Handling of items. You'll be surprised to know that more than 20 per cent of injuries in a week are caused by improper manual handling. Supply Chain Management Supply Chain Management teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement to showcase your achievement in professional life. Key Features: Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum of Operations Management - Advanced Diploma The detailed curriculum outline of our Operations Management - Advanced Diploma course is as follows: Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills Course Curriculum of Warehouse Operative The detailed curriculum outline of our Warehouse Operative course is as follows: Module 01: The Role of Warehouse Module 02: Introduction to Warehouse Safety Module 03: Health and Safety Management in Warehouses Module 04: General Warehouse Hazards Module 05: Manual and Mechanical Handling Module 06: Site Safety Course Curriculum of Quality Assurance (QA) Management The detailed curriculum outline of our Quality Assurance (QA) Management course is as follows: Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits Course Curriculum of Inventory Management The detailed curriculum outline of our Inventory Management course is as follows: Module 01: What Is Inventory? Module 02: Types Of Inventory Module 03: Key Players Module 04: Setting Up The Warehouse Module 05: Identifying Demand Module 06: Maintaining Inventory Accuracy Module 07: The Outbound Process Course Curriculum of Introduction to Manual Handling The detailed curriculum outline of our Introduction to Manual Handling course is as follows: Introduction to Manual Handling Introduction to Manual Handling Manual Handling: Introduction, Legislation and Guidance Course Curriculum of Supply Chain Management The detailed curriculum outline of our Supply Chain Management course is as follows: Module 01: An overview of Supply Chain Management Module 02: Role of logistics of Supply Chain Module 03: Customer Response Principles and Systems Module 04: Supply Chain System and Principles Module 05: Global Supply Chain Operations Module 06:Inventory Strategies for Supply Chain Module 07: Warehouse Management and Operations Module 08: Supply Chain Design and Monitoring Module 09: Supply Chain Network and Evaluating Module 10: Supply Chain Planning and New Business Concepts Module 11: Aligning your supply chain process with your business Accreditation All of our courses, including this Production Operative course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Production Operative course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Production Operative course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.
According to a rough estimation by the researcher, about 380 trillion viruses and 40 trillion bacteria reside in the human body. Studying these tiny little microorganisms, or microbes is known as Microbiology. To make you familiar with one of the most demanding learning aspects of the modern world for our learners and to make your online learning experience pleasant, we have prepared this course on Microbiology. Are you looking to improve your current abilities or make a career move? Our unique Diploma in Microbiology might help you get there! Expand your expertise with this high-quality training - study the course and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through this online course. This course begins with the fundamentals of microbiology and microbiological organisms and then gradually approaches other concepts of microbiology. Each relevant topic of microbiology is covered in this topic with a view to ensuring the best learning outcome for our learners. Besides, the assessment process is very simple yet effective, which makes sure you are learning things thoroughly at the end of this course. Enrol now if you wish to enhance your knowledge with the proper skills to give your career a jump! Learning Outcome This course will enable you to learn about the following: Core concepts of Microbiology Methods and criteria of Microbial proceedings Classifications of Microbial elements How we rely on each other and diseases with microbes Effects and importance of microbes in the environment A complete guideline for learning about Microbiology Why Prefer this course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Enrol in the course right now and you'll have immediate access to all of the Diploma in Microbiology materials. Then, from any internet-enabled device, access the materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Module 01 : Introduction to Microbiology Module 02 : Cell Structure and Organisation Module 03 : The Chemical Metabolism Module 04 : Microbial Growth Controlling Module 05 : Microbial Diversity Prokaryote Diversity Module 06 : Microbial Diversity Eukaryote Diversity Module 07 : Viruses, Viroids, and Prions Module 08 : Interactions between Microbes and Humans Module 09 : Human Microbial Diseases Module 10 : Immunity Module 11 : Vaccines and Antimicrobial Agents Module 12 : Microorganisms in the Environment Module 13 : Industrial and Food Microbiology Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma in Microbiology course is open to everyone. This training is ideal for the following- Microbiology or Biology student Laboratory Assistants Consultant Research and Development Workers Biotech Executives or anyone who wants to learn more about the Biotechnology Requirements The program does not require any prior knowledge; everyone may participate! This Diploma in Microbiology is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path This course is prepared to assist you in learning new things and also to give a boat to your career. This course can aid you in launching your career in the following positions- Microbiologist (£18,000-£44,000 per annum) Biomedical scientist (£23,500-£46,000 per annum) Practitioner- Microbiology (£18,000-£44,000 per annum) Microbiology Lab Technician (£18,000-£33,000 per annum)
Be an excellent manager and master the skills of management through the Management Skills for New Managers course. The course is designed for the new managers who want to upgrade their management skills. You will learn how to engage and motivate the employees for finding the maximum output from them. The course shows you the strategies for creating high engagement and empowerment. Next, the course guides you to know 'lean management' problem-solving and process improvement. Then, the course teaches you how to lead teams efficiently. Instead of these, you will also learn to solve conflict resolution and workplace bullying. In short, the course covers all the essential skills a new manager need to know for handling and managing the office efficiently. Requirements There are no requirements for this course other than the desire to become a highly successful manager. What Will I Learn? Motivate your employees and create high engagement and empowerment. Provide specific job training for your team members. Lead teams to become high performing teams engaged in continuous improvement. Understand and develop 'lean management' problem-solving and process improvement. Resolve conflicts with others and among team members. Who is the target audience? New managers or recently promoted managers who want to learn the basic skills of managing people, leading teams and improving work processes. Any manager wanting to improve their people management skills. Introduction to the Essential Skills Introduction FREE 00:09:00 Self-Assessments FREE 00:04:00 The Mind of the Lean Leader 00:07:00 Values & Culture 00:07:00 Worthy Values 00:08:00 Responsibilities: Communication, Boundaries and Delegation Horizontal Communication 00:10:00 Vertical Communication 00:05:00 Delegation 00:10:00 Boundaries 00:09:00 Developing Employee Skills Basic Skill Trainings 00:08:00 Skill Building Example 00:11:00 Motivating Your Team Members Power of Purpose 00:07:00 Life Cycles and Motivation 00:22:00 Situational Motivatoin 00:15:00 Situational Motivatoin Stimulus Control 00:05:00 Intrinsic Motivation 00:16:00 Coaching and Communication Skills Manager as Coach 00:04:00 Intro to Coaching Skills 00:07:00 Body Language 00:08:00 Rephrasing 00:08:00 Empathy 00:08:00 Acknowledging 00:04:00 Silence 00:04:00 Brainstorming together 00:05:00 Difficult Conversations - Giving and Receiving Feedback Giving Feedback 00:09:00 Receiving Feedback 00:07:00 Discipline - Justice, Discipline and Self-Control Discipline and Justice 00:10:00 Discipline Process 00:10:00 Solving behavior problems 00:06:00 Standard Work 00:13:00 Leader Standard Work 00:07:00 Team Formation and Organization Team Roles 00:08:00 Team Structure 00:11:00 Defining Terms 00:10:00 Stages of Team Development 00:09:00 The Agenda 00:10:00 Team Facilitation & Decision Making Team Facilitation Why 00:10:00 Facilitation Skills 1 00:08:00 Facilitation 2 00:09:00 Enron & The Abilene Paradox 00:09:00 Decision Styles 00:14:00 Consensus Reaching 00:09:00 Conflict Resolution Conflict Resolution Principles 00:11:00 Conflict Resolution Model 00:09:00 Dialogue Introduction 00:05:00 Dialogue Behavior 00:12:00 Keeping Score and Goal Setting Developing Your Team Members 00:07:00 Scorecards 00:13:00 Targets & Objectives 1 00:09:00 Targets & Objectives 2 00:09:00 Problem Solving Process Improvement Attitudes of Problem Solving 00:12:00 Root Cause 00:07:00 PDCA Problem 00:10:00 A3 Problem Solving 00:13:00 Skill of Brainstorming 00:12:00 Improving Your Work Process Processes and Capabilities 00:11:00 Customer Requirements 00:11:00 Process Definition 00:12:00 Work Process Maps 00:17:00 Waste 00:16:00 Management Waste 00:08:00 Variance Analysis 00:12:00 Resources Resources - Management Skills for New Managers 00:00:00