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Whether you're new to support engineering or looking to sharpen your communication edge, this course covers the essentials every support professional should know. From managing interoffice calls and voicemail to mastering written business communication, you'll gain a well-rounded understanding of how to navigate internal and external communication channels effectively. Each module has been developed to help support engineers handle phone interactions, manage internal dealings, solve problems under pressure, and organise their workload with confidence. You’ll explore topics like customer relationship management, record keeping, invoicing, and even scheduling, with an emphasis on clarity, precision, and professionalism. Whether it's inbound queries, outbound updates, or navigating a tricky conversation with a tough caller, this course offers structured guidance tailored to the everyday responsibilities of support engineers. It's ideal for those seeking to fine-tune their communication, planning, and organisational capabilities in a business environment. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Essential Training for Support Engineers training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Essential Training for Support Engineers training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

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Tiling: Tiling Training Course Online Are you trying to delve yourself into its fundamental concepts, advanced techniques, and real-world applications? Our comprehensive Tiling: Tiling Training Course is ready to enrol. Through the Tiling: Tiling Training Course, you will gain comprehensive guidance on surface preparation and tile arrangements. The Tiling: Tiling Training Course also covers grouting and cutting processes. This Tiling: Tiling Training Course gives students insight into dealing with a variety of tile materials. This Tiling: Tiling Training Course includes materials such as natural stone, porcelain, and ceramic. To explore a practical understanding of both residential and commercial tiling projects, enrol in our Tiling: Tiling Training Course as soon as possible! Main Course: Tiling Course Why choose this Tiling: Tiling Training Course from the School of Health Care? Self-paced Tiling: Tiling Training Course, access available from anywhere in the world. High-quality study materials that are easy to understand. Tiling: Tiling Training Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Tiling: Tiling Training Course. [ Note: Free PDF certificate as soon as completing the Tiling: Tiling Training Course] Tiling: Tiling Training Course Online This Tiling: Tiling Training Course consists of 08 modules. Course Curriculum of Tiling Training Course Module 01: Introduction to Tiling Module 02: Prime Areas to Receive Tiling Module 03: Building Speed and Precision Module 04: Tile Patterns and Layouts Module 05: Estimating Tile Quantities Module 06: Use of Washboys Module 07: Use of Laser Lines/Levels Module 08: How to Prepare a Quote Assessment Method of Tiling: Tiling Training Course After completing Working in Tiling: Tiling Training Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Tiling: Tiling Training Course After completing the Working in Tiling: Tiling Training Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Tiling: Tiling Training Course Online Anyone may enrol in the Tiling: Tiling Training Course, regardless of background expertise, including professionals, students, career changers, and beginners in tiling. Requirements Tiling: Tiling Training Course Online To enrol in this Tiling: Tiling Training Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Tiling: Tiling Training Course. Be energetic and self-motivated to complete our Tiling: Tiling Training Course. Basic computer Skill is required to complete our Tiling: Tiling Training Course. If you want to enrol in our Tiling: Tiling Training Course, you must be at least 15 years old. Career path Tiling: Tiling Training Course Online By finishing this Tiling: Tiling Training Course, you can go along a number of different professional routes.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Basic C# Coding Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Basic C# Coding Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Basic C# Coding Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Basic C# Coding Course, like every one of Study Hub's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Basic C# Coding? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD QS-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Basic C# Coding there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Basic C# Coding course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Basic C# Coding does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Basic C# Coding was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Basic C# Coding is a great way for you to gain multiple skills from the comfort of your home.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Bash Scripting, Linux and Shell Programming Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training employers seek in today's workplaces. The Bash Scripting, Linux and Shell Programming Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Bash Scripting, Linux and Shell Programming Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Bash Scripting, Linux and Shell Programming Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Bash Scripting, Linux and Shell Programming? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standards accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Bash Scripting, Linux and Shell Programming there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Bash Scripting, Linux and Shell Programming course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Bash Scripting, Linux and Shell Programming does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Bash Scripting, Linux and Shell Programming was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Bash Scripting, Linux and Shell Programming is a great way for you to gain multiple skills from the comfort of your home.

Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Basic Typescript Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Basic Typescript Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Basic Typescript Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Basic Typescript Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Basic Typescript? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD QS-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Basic Typescript there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Basic Typescript course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Basic Typescript does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Basic Typescript was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Basic Typescript is a great way for you to gain multiple skills from the comfort of your home.

Description: It is no secret that one of the essential elements of a well-functioning workplace is for employees to receive regular feedback on their performance. Delivering Constructive Criticism is one of the most challenging things for anyone. The Constructive Criticism Diploma is designed to give you all the valuable knowledge and skills that will assist you with this challenging task. You will learn how criticism works and how to plan and prepare for a critique using methods that will ensure that the person on the receiving end of the criticism is driven to work towards improvement and rectify the mistakes made in the past. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Constructive Criticism Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Constructive Criticism Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Constructive Criticism Diploma Module One: Getting Started 00:05:00 Module Two: When Should Feedback Occur? 00:15:00 Module Three: Preparing and Planning 00:15:00 Module Four: Choosing a Time and Place 00:15:00 Module Five: During the Session (I) 00:15:00 Module Six: During the Session (II) 00:15:00 Module Seven: Setting Goals 00:15:00 Module Eight: Diffusing Anger or Negative Emotions 00:15:00 Module Nine: What Not to Do 00:15:00 Module Ten: After the Session (I) 00:15:00 Module Eleven: After the Session (II) 00:15:00 Module Twelve: Wrapping Up 00:05:00 Mock Exam Mock Exam- Constructive Criticism Diploma 00:20:00 Final Exam Final Exam- Constructive Criticism Diploma 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This Advanced Electrical Safety training course is a must for aspiring professionals and those who are new to the electrical industry who wish to gain a deeper understanding of health and safety legislation, guidelines and procedures. This includes electricians, PAT testers and electrical engineers. In this comprehensive course, you will broaden your understanding of electrical hazards, gaining the Theoretical skills and knowledge to evaluate the safety of electrical equipment. It covers key topics such as safety laws in the UK, identifying hazards in the workplace, and portable appliance testing. By the end of the course, you will have a solid understanding of your legal requirements in the workplace and the essential skills and knowledge to assess safety risks and ensure the safety of others when working with electrical equipment, in compliance with HSE regulations. Learning Outcomes By the end of the course, learners will be able to: Understand the legislation, standards and key steps in electrical safety Demonstrate an in-depth knowledge of electrical testing standards Identify the different types of hazards and related injuries Carry out a risk assessment and evaluation Understand the legal requirements for portable appliance testing Show awareness of the advantages of electricity and how electricity is generated Key Features Instant e-certificate Fully online, interactive course with audio voiceover Course material developed by qualified professionals Self-paced learning accessible via laptop, tablet and smartphone 24/7 Learning assistance and tutor support Discounts on bulk purchases Course Curriculum Module 1: Safety Precautions General Safety Rules Effects of Electric Current on the Body On the Job Protective Clothing Ladders and Scaffolds Fires Ground-Fault Circuit Interrupters Arc-Fault Circuit Interrupters (AFCIs) Grounding Personal protective equipment Module 2: Direct Current Direct Current Circuit Basics Circuit SimplificationCurrent, Voltage and Resistance CalculationsPower CalculationResistance in Series, Parallel and Series-ParallelKirchhoff's First and Second Law Cells and Batteries Electrochemical EnergyPrimary and Secondary Cells and BatteriesCells in Series and Parallel Module 3: Alternating Current Alternating-Current Basics Definition of AC Period and Frequency The Sine Wave Expressions of Amplitude The Generator Module 4: Voltage and Resistance Voltage Sources Voltage Rises and Voltage Drops Ground as a Voltage Reference Uses of Resistors Fixed Resistors Colour Code Power Ratings Variable Resistors Module 5: Capacitance and Capacitors Capacitor How does a Capacitor Store Charge Capacitance and Unit of capacitance Factors Affecting Capacitance Module 6: Working Safely with Electrical Equipment Hand Tools Power Tools Safety Module 7: Electrical Incidents Caution Breaking contact with electricity High voltage current Low-voltage current Module 8: Risk Assessment What you need to know about risk assessments What is a risk assessment? Factors to consider during a risk assessment Performing a risk assessment Module 9: Reducing and Controlling Risks The choice and different kinds of equipment Inspecting equipment General things to look for during a visual inspection Inspecting the equipment Module 10: Combined Inspection and Testing Combined inspection and testing Types of Equipment and Tests The different classes of equipment The Earth Leakage Test The Touch Current Test Accreditation All of our courses, including this Advanced Electrical Safety course, are fully CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Theoretical training course is suitable for any professional who works in the electrical industry, including, but not limited to, the following: PAT Tester Electrician Line Installer Requirements Learners do not require any prior qualifications to enrol on this course. Career path Electrical Safety Engineer: £38,000 - £50,000/yearSafety Inspector: £30,000 - £40,000/yearSafety Manager: £40,000 - £60,000/yearTrainer: £25,000 - £35,000/yearOfficer: £25,000 - £35,000/yearConsultant: £50,000 - £70,000/year Certificates Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Digital certificate Digital certificate - Included

This Heating, Ventilation & Air Conditioning (HVAC) Technician course offers a detailed exploration of the principles and systems behind modern climate control technologies. Designed to provide a solid grounding in the fundamentals of heating, ventilation, and air conditioning, it covers essential topics such as psychrometrics, refrigeration, compressors, and duct systems. With a strong focus on understanding the mechanisms and technical components that make HVAC systems effective, this course is an ideal pathway for anyone looking to deepen their knowledge in this vital field. Participants will also gain insight into the selection and operation of various HVAC systems, alongside important safety considerations within the industry. From heating fundamentals to advanced refrigeration techniques, this course equips learners with the theoretical expertise necessary to excel in HVAC environments. Whether for professional development or personal enrichment, this course offers clear, structured learning without the need for physical attendance, making it accessible to all interested in mastering HVAC technology. ________________________________________________________________________ Key Features: CPD Certified Heating, Ventilation & Air Conditioning (HVAC) Technician With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Introduction to Heating, Ventilation & Air Conditioning (HVAC) Module 02: Heating Fundamentals and Psychrometrics Module 03: HVAC Systems Module 04: Heating and Ventilation Module 05: Air Conditioning Systems for HVAC Technicians Module 06: Compressors, Water Chillers, and Fans Module 07: Piping for HVAC Technician Module 08: Duct System in HVAC Module 09: Refrigeration and Refrigerants Module 10: Special Applications Module 11: HVAC System Selection Module 12: Safety in the HVAC Industry ________________________________________________________________________ Complete Career Guide for Heating, Ventilation & Air Conditioning (HVAC) Technician (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the (HVAC) Technician. In addition to mastering the essentials of (HVAC) Technician, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in (HVAC) Technician. Your dream career starts here! List of career guide courses included in Heating, Ventilation & Air Conditioning (HVAC) Technician With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Gain a comprehensive understanding of HVAC fundamentals and psychrometrics. Acquire knowledge of various HVAC systems and their applications. Master the principles of heating, ventilation, and air conditioning technologies. Develop proficiency in designing and implementing duct systems for HVAC. Learn the safe practices and protocols crucial in the HVAC industry. Enhance decision-making skills in selecting appropriate HVAC systems. ________________________________________________________________________ Accreditation All of our courses, including the Heating, Ventilation & Air Conditioning (HVAC) Technician With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Heating, Ventilation & Air Conditioning (HVAC) Technician With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become HVAC technicians. Those seeking in-depth knowledge of heating, ventilation, and air conditioning. Professionals looking to advance their skills in HVAC systems. Anyone interested in a career with a focus on HVAC safety. Career path HVAC Technician - £25K to 35K/year. HVAC Engineer - £30K to 45K/year. Refrigeration Technician - £28K to 38K/year. HVAC Project Manager - £35K to 50K/year. HVAC Sales Representative - £25K to 40K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Follow your dreams by enrolling on the Social Housing and Tenant Management course today and develop the experience, skills and knowledge you need to enhance your expert development. Social Housing and Tenant Management will help you arm yourself with the qualities you need to work towards your dream job. Study the Social Housing and Tenant Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Social Housing and Tenant Management course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Social Housing and Tenant Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Social Housing and Tenant Management course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Social Housing and Tenant Management course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Social Housing and Tenant Management course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Social Housing and Tenant Management course. The Social Housing and Tenant Management course is designed by industry experts and is tailored to help you learn new skills with ease.  The Social Housing and Tenant Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Social Housing and Tenant Management when it suits you. Access the Social Housing and Tenant Management course modules from any internet-enabled device, including computers, tablets, and smartphones. The Social Housing and Tenant Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Social Housing and Tenant Management now and start learning instantly! What You Get Out Of Studying Social Housing and Tenant Management With Janets: Receive a digital Certificate upon successful completion of the Social Housing and Tenant Management course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Social Housing and Tenant Management training course is delivered through Janets' online learning platform. Access the Social Housing and Tenant Management content from any internet-enabled device whenever or wherever you want to. The Social Housing and Tenant Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who Is This Course For: The Social Housing and Tenant Management is ideal for those who already work in this sector or are an aspiring expert. This Social Housing and Tenant Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a expert lesson to prove your newly-acquired knowledge. Requirements: The Social Housing and Tenant Management is open to all students and has no formal entry requirements. To study the Social Housing and Tenant Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Social Housing and Tenant Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Social Housing and Tenant Management and gain an industry-acknowledged lesson that will help you excel in finding your ideal job. Course Content Module 01: Introduction to Social Housing Introduction to Social Housing 00:15:00 Module 02: Tenant Selection and Tenant Management Tenant Selection and Tenant Management 00:28:00 Module 03: Managing Rental Income and Arrears Managing Rental Income and Arrears 00:24:00 Module 04: Maintenance, Safety, and Security of Social Housing Maintenance, Safety, and Security of Social Housing 00:33:00 Module 05: Resident Involvement in Social Housing Resident Involvement in Social Housing 00:31:00 Module 06: Dealing with Anti-Social Behaviours Dealing with Anti-Social Behaviours 00:39:00 Module 07: Career Prospects of Social Housing Manager Career Prospects of Social Housing Manager 00:25:00 Mock Exam Mock Exam - Social Housing and Tenant Management 00:20:00 Final Exam Final Exam - Social Housing and Tenant Management 00:20:00 Assignment Assignment - Social Housing And Tenant Management 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.