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2439 Courses delivered On Demand

Adobe Photoshop: Basic Photoshop Training

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Adobe Photoshop: Basic Photoshop Training will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Adobe Photoshop: Basic Photoshop Training will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Adobe Photoshop: Basic Photoshop Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Adobe Photoshop: Basic Photoshop Training is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Adobe Photoshop: Basic Photoshop Training. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Adobe Photoshop: Basic Photoshop Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Shortcuts & the Brush Introduction 00:01:00 Hot keys, Other Functions 00:02:00 Brush Properties 00:06:00 Section 02: Layers Cropping 00:02:00 Make the horizon horizontal 00:01:00 Organize highlights in groups 00:02:00 Hidden details in the shadows 00:02:00 Make corrections in the perspective 00:01:00 Work with layers 00:05:00 Merging, rasterizing and flattening layer 00:04:00 Gradient layer mask 00:03:00 Combine recordings with layer masks 00:03:00 Section 03: Modify Your Portrait Eliminate irregularities 00:06:00 Make skin smoother 00:02:00 Whiten teeth 00:02:00 Clear eyes 00:05:00 Update body contours 00:03:00 Make irregularities less conspicuous 00:03:00 Section 04: Watermark & Figures Place a transparent logo or watermark 00:02:00 Change color 00:02:00 Cut out figures and release them from the background 00:13:00 Section 05: Modify Your Text Add text to a photo 00:05:00 Place text blocks in an image 00:01:00 Let text follow a path 00:02:00 Display photos in letters 00:03:00 Text warp and twist 00:03:00 Character Styles and Paragraph Styles 00:05:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Adobe Photoshop: Basic Photoshop Training
Delivered Online On Demand1 hour 29 minutes
£11.99

Office Skills - CPDQS Accredited Bundle Course

5.0(2)

By Training Express

In today’s fast-paced business environment, a solid grasp of office skills is a must for anyone looking to excel in the workplace. The Office Skills - CPDQS Accredited Bundle Course is a carefully crafted learning programme designed to help individuals master essential office functions. With a broad focus on key areas like communication, organisation, and digital proficiency, this course equips learners with the skills needed to navigate modern office settings with ease. Whether you're aiming to improve your efficiency or enhance your career prospects, this course ensures you're fully prepared for the demands of office-based roles. By completing the Office Skills - CPDQS Accredited Bundle Course, you'll gain the knowledge to handle common office tasks with confidence. From mastering office software to improving time management, the course covers vital aspects that can elevate your performance. Ideal for anyone seeking to advance their administrative capabilities or enhance their employability, this course offers a flexible, accessible way to upgrade your office skillset without the need for physical attendance. It’s the perfect choice for those eager to keep up with office trends and be seen as a capable, reliable team member. Key Features of Office Skills Bundle CPD Accredited Office Skills Course Instant PDF certificate Fully online, interactive Office Skillscourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Office Skills Bundle course to excel! To become successful in your profession, you must have a specific set of Office Skills skills to succeed in today's competitive world. In this in-depth Office Skillstraining course, you will develop the most in-demand Office Skills skills to kickstart your career, as well as upgrade your existing knowledge & skills. Office Skills Curriculum Course 01: Admin, Secretarial & PA Course 02: Office Skills Training Course 03: Corporate Paralegal Course 04: Performance Management Course 05: Team Management Course 06: Microsoft Word, PowerPoint & Outlook Course 07: Health and Safety in the Workplace Level 2 Course 08: Diploma in Business Management: Corporate Behaviour Course 09: Workplace First Aid Training Course 10: Information Management Course 11: Facilities Management and Workplace Services Course 12: UK Employment Law Course 13: Communication and Organisational Skills Course 14: Meeting Management Online Course 15: Minute Taking Certificate Course 16: Document Control Course 17: Touch Typing Course 18: Email Writing Course 19: Public Speaking Course 20: Leadership Skills Accreditation This Office Skills bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Office Skills course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Office Skills basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Office Skills Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Office Skills - CPDQS Accredited Bundle Course
Delivered Online On Demand1 hour
£100

Family Crisis Management and Relationship Building

4.7(160)

By Janets

Follow your dreams by enrolling on the Family Crisis Management and Relationship Building course today and develop the experience, skills and knowledge you need to enhance your professional development. Family Crisis Management and Relationship Building will help you arm yourself with the qualities you need to work towards your dream job. Study the Family Crisis Management and Relationship Building training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Family Crisis Management and Relationship Building course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Family Crisis Management and Relationship Building course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Family Crisis Management and Relationship Building course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Family Crisis Management and Relationship Building course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Family Crisis Management and Relationship Building course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Family Crisis Management and Relationship Building course. The Family Crisis Management and Relationship Building course is designed by industry experts and is tailored to help you learn new skills with ease. The Family Crisis Management and Relationship Building is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Family Crisis Management and Relationship Building when it suits you. Access the Family Crisis Management and Relationship Building course modules from any internet-enabled device, including computers, tablets, and smartphones. The Family Crisis Management and Relationship Building course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Family Crisis Management and Relationship Building now and start learning instantly! What You Get Out Of Studying Family Crisis Management and Relationship Building With Janets Free PDF certificate upon successful completion of the Family Crisis Management and Relationship Building Full one-year access to Family Crisis Management and Relationship Building Course materials Instant assessment results with the Family Crisis Management and Relationship Building No hidden fees with the Family Crisis Management and Relationship Building Full tutor support available from Monday to Friday with the Family Crisis Management and Relationship Building Study the Family Crisis Management and Relationship Building at your own pace Benefit from instant feedback through mock exams and multiple-choice assessments Gain a complete understanding of Family Crisis Management and Relationship Building Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams with the Family Crisis Management and Relationship Building Study the Family Crisis Management and Relationship Building in your own time through your computer, tablet or mobile device Improve your chance of gaining professional skills and better earning potential by completing the Family Crisis Management and Relationship Building Description  The Family Crisis Management and Relationship Building training course is delivered through Janets' online learning platform. Access the Family Crisis Management and Relationship Building content from any internet-enabled device whenever or wherever you want to. The Family Crisis Management and Relationship Building course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Family Crisis Management and Relationship Building course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Family Crisis Management and Relationship Building course. After successfully passing the Family Crisis Management and Relationship Building course exam, you will be able to apply for a CPD-accredited certificate as proof of your Family Crisis Management and Relationship Building qualification. Certification All students who successfully complete the Family Crisis Management and Relationship Building course can instantly download their digital certificate. You can also purchase a hard copy of the Family Crisis Management and Relationship Building course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Family Crisis Management and Relationship Building is ideal for those who already work in this sector or are an aspiring professional. This Family Crisis Management and Relationship Building course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Family Crisis Management and Relationship Building is open to all students and has no formal entry requirements. To study the Family Crisis Management and Relationship Building course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Family Crisis Management and Relationship Building is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Family Crisis Management and Relationship Building and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Module 1 - The role of family support worker The functions, work environment, and daily activities of a family support worker 00:15:00 The key responsibilities of a family support worker and different specialisations 00:15:00 The key qualities of a family support worker and what a family support worker should expect 00:15:00 Duties as a family support worker 00:15:00 Professional development, career prospects, and anticipated salary as a family support worker 00:05:00 A day in the life of a family support worker 00:15:00 Pros and cons of being a family support worker 00:05:00 Work-life balance as a family support worker 00:15:00 Top tips for family support workers 00:05:00 Module 2 - Legislation, policy, and guidance Introduction to legislation, policy, and guidance 00:05:00 Overview of legislation - England 00:15:00 The Children and Families Act 2014 00:30:00 Policy and guidance - England 00:15:00 Overview of legislation - Scotland 00:05:00 Policy and guidance - Scotland 00:15:00 Overview of legislation - Northern Ireland 00:05:00 Policy and guidance - Northern Ireland 00:05:00 Overview of legislation - Wales 00:05:00 Policy and guidance - Wales 00:05:00 Module 3 - The family issues and solving them Parental mental health - how to help children living with parents with mental health problems 00:15:00 Parental mental health - assessing the risk of mental health problems 00:05:00 Parental mental health - intervention and support for children and families 00:15:00 Parental substance misuse - how to help children living with parents who misuse alcohol and drugs 00:05:00 Parental substance misuse - assessing the risk of parental alcohol and drug misuse 00:05:00 Parental substance misuse - intervention and support for children and families 00:05:00 Domestic abuse - what is domestic abuse? 00:05:00 Separation, divorce, and parental responsibility 00:05:00 Separation, divorce, and contact 00:05:00 General advice on talking about difficult topics 00:15:00 Books to help talking about difficult topics 00:15:00 Module 4 - Safeguarding - assessing need and providing help Introduction to safeguarding - a child-centred, coordinated approach 00:30:00 Early help 00:30:00 Access, referral, and information sharing 00:30:00 Disabled children, carers, youth establishments, and contextual safeguarding 00:15:00 Assessment purpose, protocols, principles, and parameters 00:15:00 Analysis, outcomes, and timeliness 00:30:00 Processes for managing individual Part 1 00:30:00 Processes for managing individual Part 2 00:15:00 Processes for managing individual Part 3 00:15:00 Module 5 - Building relationships Types of family and what makes healthy families 00:15:00 Why relationships are key to good social work 00:30:00 The importance of relationships in social work to relationships in social work 00:30:00 The personal qualities required for relationship building 00:15:00 Working on empathy to build relationships 00:15:00 The professional attributes required for relationship building 00:15:00 Self-knowledge and professional use of self in relationship building 00:15:00 Taking an individualised approach, involving the parents, what parents want from the relationship, sharing information, and building trust 00:30:00 Challenges in relationship building 00:15:00 The difference between getting the relationship right and getting it wrong 00:30:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Family Crisis Management and Relationship Building
Delivered Online On Demand12 hours 5 minutes
£25

SDET/Test Architect Essentials -Road to Full stack QA

By Packt

Advanced Tutorial to Learn essential skills needed to transform your career from QA Engineer to SDET/Test Architect

SDET/Test Architect Essentials -Road to Full stack QA
Delivered Online On Demand15 hours 55 minutes
£37.99

Office Admin and Customer Service Diploma

5.0(1)

By Course Gate

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Office Admin and Customer Service Diploma
Delivered Online On Demand48 hours
£11.99

Client Services Manager

5.0(1)

By Course Gate

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Client Services Manager
Delivered Online On Demand21 hours 4 minutes
£11.99

Deep Learning & Neural Networks Python - Keras

4.7(160)

By Janets

Description Register on the Deep Learning & Neural Networks Python - Keras today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Deep Learning & Neural Networks Python - Keras course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With This Course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment You need to attend an assessment right after the completion of this course to evaluate your progression. For passing the assessment, you need to score at least 60%. After submitting your assessment, you will get feedback from our experts immediately. Who Is This Course For The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.   Course Content Course Introduction And Table Of Contents Course Introduction and Table of Contents 00:11:00 Deep Learning Overview Deep Learning Overview - Theory Session - Part 1 00:06:00 Deep Learning Overview - Theory Session - Part 2 00:07:00 Choosing Between ML Or DL For The Next AI Project - Quick Theory Session Choosing Between ML or DL for the next AI project - Quick Theory Session 00:09:00 Preparing Your Computer Preparing Your Computer - Part 1 00:07:00 Preparing Your Computer - Part 2 00:06:00 Python Basics Python Basics - Assignment 00:09:00 Python Basics - Flow Control 00:09:00 Python Basics - Functions 00:04:00 Python Basics - Data Structures 00:12:00 Theano Library Installation And Sample Program To Test Theano Library Installation and Sample Program to Test 00:11:00 TensorFlow Library Installation And Sample Program To Test TensorFlow library Installation and Sample Program to Test 00:09:00 Keras Installation And Switching Theano And TensorFlow Backends Keras Installation and Switching Theano and TensorFlow Backends 00:10:00 Explaining Multi-Layer Perceptron Concepts Explaining Multi-Layer Perceptron Concepts 00:03:00 Explaining Neural Networks Steps And Terminology Explaining Neural Networks Steps and Terminology 00:10:00 First Neural Network With Keras - Understanding Pima Indian Diabetes Dataset First Neural Network with Keras - Understanding Pima Indian Diabetes Dataset 00:07:00 Explaining Training And Evaluation Concepts Explaining Training and Evaluation Concepts 00:11:00 Pima Indian Model - Steps Explained Pima Indian Model - Steps Explained - Part 1 00:09:00 Pima Indian Model - Steps Explained - Part 2 00:07:00 Coding The Pima Indian Model Coding the Pima Indian Model - Part 1 00:11:00 Coding the Pima Indian Model - Part 2 00:09:00 Pima Indian Model - Performance Evaluation Pima Indian Model - Performance Evaluation - Automatic Verification 00:06:00 Pima Indian Model - Performance Evaluation - Manual Verification 00:08:00 Pima Indian Model - Performance Evaluation - K-Fold Validation - Keras Pima Indian Model - Performance Evaluation - k-fold Validation - Keras 00:10:00 Pima Indian Model - Performance Evaluation - Hyper Parameters Pima Indian Model - Performance Evaluation - Hyper Parameters 00:12:00 Understanding Iris Flower Multi-Class Dataset Understanding Iris Flower Multi-Class Dataset 00:08:00 Developing The Iris Flower Multi-Class Model Developing the Iris Flower Multi-Class Model - Part 1 00:09:00 Developing the Iris Flower Multi-Class Model - Part 2 00:06:00 Developing the Iris Flower Multi-Class Model - Part 3 00:09:00 Understanding The Sonar Returns Dataset Understanding the Sonar Returns Dataset 00:07:00 Developing The Sonar Returns Model Developing the Sonar Returns Model 00:10:00 Sonar Performance Improvement - Data Preparation - Standardization Sonar Performance Improvement - Data Preparation - Standardization 00:15:00 Sonar Performance Improvement - Data Preparation - Standardization Sonar Performance Improvement - Layer Tuning for Smaller Network 00:07:00 Sonar Performance Improvement - Layer Tuning For Larger Network Sonar Performance Improvement - Layer Tuning for Larger Network 00:06:00 Understanding The Boston Housing Regression Dataset Understanding the Boston Housing Regression Dataset 00:07:00 Developing The Boston Housing Baseline Model Developing the Boston Housing Baseline Model 00:08:00 Boston Performance Improvement By Standardization Boston Performance Improvement by Standardization 00:07:00 Boston Performance Improvement By Deeper Network Tuning Boston Performance Improvement by Deeper Network Tuning 00:05:00 Boston Performance Improvement By Wider Network Tuning Boston Performance Improvement by Wider Network Tuning 00:04:00 Save & Load The Trained Model As JSON File (Pima Indian Dataset) Save & Load the Trained Model as JSON File (Pima Indian Dataset) - Part 1 00:09:00 Save & Load the Trained Model as JSON File (Pima Indian Dataset) - Part 2 00:08:00 Save And Load Model As YAML File - Pima Indian Dataset Save and Load Model as YAML File - Pima Indian Dataset 00:05:00 Load And Predict Using The Pima Indian Diabetes Model Load and Predict using the Pima Indian Diabetes Model 00:09:00 Load And Predict Using The Iris Flower Multi-Class Model Load and Predict using the Iris Flower Multi-Class Model 00:08:00 Load And Predict Using The Sonar Returns Model Load and Predict using the Sonar Returns Model 00:10:00 Load And Predict Using The Boston Housing Regression Model Load and Predict using the Boston Housing Regression Model 00:08:00 An Introduction To Checkpointing An Introduction to Checkpointing 00:06:00 Checkpoint Neural Network Model Improvements Checkpoint Neural Network Model Improvements 00:10:00 Checkpoint Neural Network Best Model Checkpoint Neural Network Best Model 00:04:00 Loading The Saved Checkpoint Loading the Saved Checkpoint 00:05:00 Plotting Model Behavior History Plotting Model Behavior History - Introduction 00:06:00 Plotting Model Behavior History - Coding 00:08:00 Dropout Regularization - Visible Layer Dropout Regularization - Visible Layer - Part 1 00:11:00 Dropout Regularization - Visible Layer - Part 2 00:06:00 Dropout Regularization - Hidden Layer Dropout Regularization - Hidden Layer 00:06:00 Learning Rate Schedule Using Ionosphere Dataset - Intro Learning Rate Schedule using Ionosphere Dataset 00:06:00 Time Based Learning Rate Schedule Time Based Learning Rate Schedule - Part 1 00:07:00 Time Based Learning Rate Schedule - Part 2 00:12:00 Drop Based Learning Rate Schedule Drop Based Learning Rate Schedule - Part 1 00:07:00 Drop Based Learning Rate Schedule - Part 2 00:08:00 Convolutional Neural Networks - Introduction Convolutional Neural Networks - Part 1 00:11:00 Convolutional Neural Networks - Part 2 00:06:00 MNIST Handwritten Digit Recognition Dataset Introduction to MNIST Handwritten Digit Recognition Dataset 00:06:00 Downloading and Testing MNIST Handwritten Digit Recognition Dataset 00:10:00 MNIST Handwritten Digit Recognition Dataset MNIST Multi-Layer Perceptron Model Development - Part 1 00:11:00 MNIST Multi-Layer Perceptron Model Development - Part 2 00:06:00 Convolutional Neural Network Model Using MNIST Convolutional Neural Network Model using MNIST - Part 1 00:13:00 Convolutional Neural Network Model using MNIST - Part 2 00:12:00 Large CNN Using MNIST Large CNN using MNIST 00:09:00 Load And Predict Using The MNIST CNN Model Load and Predict using the MNIST CNN Model 00:14:00 Introduction To Image Augmentation Using Keras Introduction to Image Augmentation using Keras 00:11:00 Augmentation Using Sample Wise Standardization Augmentation using Sample Wise Standardization 00:10:00 Augmentation Using Feature Wise Standardization & ZCA Whitening Augmentation using Feature Wise Standardization & ZCA Whitening 00:04:00 Augmentation Using Rotation And Flipping Augmentation using Rotation and Flipping 00:04:00 Saving Augmentation Saving Augmentation 00:05:00 CIFAR-10 Object Recognition Dataset - Understanding And Loading CIFAR-10 Object Recognition Dataset - Understanding and Loading 00:12:00 Simple CNN Using CIFAR-10 Dataset Simple CNN using CIFAR-10 Dataset - Part 1 00:09:00 Simple CNN using CIFAR-10 Dataset - Part 2 00:06:00 Simple CNN using CIFAR-10 Dataset - Part 3 00:08:00 Train And Save CIFAR-10 Model Train and Save CIFAR-10 Model 00:08:00 Load And Predict Using CIFAR-10 CNN Model Load and Predict using CIFAR-10 CNN Model 00:16:00 RECOMENDED READINGS Recomended Readings 00:00:00

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