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Course Overview Fire wipes out everything on its way. It is the most dangerous hazard that requires proper protective measures. Don't know how to take adequate fire safety measures? Our Online Fire Safety Training course is the right solution for you. Within a few steps, it will show you the essentials of fire safety. This course is designed to educate you on the basics of fire safety. The video lessons will show you how to identify fire risks and what steps you must take to mitigate them. Here, you will also learn about the legislation regarding fire safety. In addition, you will get introduced to the strategies used for fire evacuation procedures. By the end of the course, you will develop the competence and confidence to take proper fire safety measures and protect your life and others. Join today and start learning! Course Sneak Peek Learning Outcomes Understand the fundamentals of fire safety and its importance Familiarise yourself with the legislation regarding fire safety Develop the skills and abilities to identify fire safety risks Understand how to take fire safety measures Get introduced to the strategies required for fire evacuation Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Fire Risk Assessment Fire Safety Management Who Should Take this Online Fire Safety Training? Whether you're an existing practitioner or an aspiring professional, this Online Fire Safety Training course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Fire Safety Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Online Fire Safety Training course will equip you with effective skills and abilities and help you explore career paths such as - Fire MarshalFire Safety Specialist Risk Assessor Course Curriculum Module 01: Fire Safety Basics Fire Safety Basics 00:11:00 Assessment Module 01 Module 01 Assessment: Fire Safety Basics 00:05:00 Module 02: Fire Safety Legislation and Risk Assessments Fire Safety Legislation and Risk Assessments 00:10:00 Module 03: Fire Safety Measures Fire Safety Measures 00:13:00 Module 04: Evacuation Strategies and PEEPs Evacuation Strategies and PEEPs 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you! This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth. Our modules are primarily based on defining, building, sustaining, and improving long-term relationships with customers. By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to : Understanding customer needs and wants Satisfying and motivating potential customers Translating them into an actual customer One of the key topics in the CRM bundle is Customer acquisition and retention this will cover issues such as : Acquiring customers at a lesser cost and acquiring as many customers as possible Acquiring customers who have an affinity and are business oriented Acquiring customers who are keen on the newer business model Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card. What other courses are included with this CRM Training? Course 01: Customer Relationship Management Course 02: Know Your Customer (KYC) Course 03: Retail Management - Level 5 Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training From this CRM bundle Learners will acquire knowledge on : What is Customer Relationship Management (CRM) Importance of CRM in business Customer Retention & Loyalty Get an understanding of how the CRM process works Importance of retail management in business Practical tools and approaches for conducting customer attitude surveys Getting to know your customers, and identifying concerns and possibilities. Learn the Formula to Talk with Strangers Public Speaking and Presentation Skills Learn how to make the best use of time So, enrol now in this CRM (Customer Relationship Management) Training to advance your career! We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff. Course Curriculum Course Curriculum of CRM (Customer Relationship Management) Module 01: Introduction to Customer Relationship Management Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM How will I get my Certificate? After successfully completing the CRM (Customer Relationship Management) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy Senior marketing managers looking for a different approach when considering how to manage customer relationships Professionals aiming to advance their careers in marketing, leadership, or CRM. Requirements Our CRM (Customer Relationship Management) Training is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices. Career path CRM manager Senior CRM manager Head of CRM Director of Performance Marketing The average salary of a CRM manager is approximately £48,000 per year Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included
Master the art of Stakeholder Management with our comprehensive training program. Whether you're a project manager, business analyst, or aspiring leader, understanding and effectively engaging with stakeholders is crucial for organizational success. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Stakeholder Management Training course, learners will gain essential skills to effectively handle relationships with stakeholders. They will understand the importance of identifying and analyzing stakeholders, learning how to map their interests and influence. Building strong relationships through effective communication and engagement strategies will be emphasized, enabling learners to foster trust and cooperation. They will also learn techniques to manage conflicts that may arise with stakeholders, ensuring smoother project implementation and outcomes. The course covers various stakeholder theories, providing insights into different perspectives and approaches to stakeholder management. Learners will develop the ability to monitor and evaluate stakeholder engagement efforts, helping them adjust strategies for better outcomes. Overall, the course equips learners with practical tools and knowledge to navigate complex stakeholder relationships in a business environment effectively. Course Curriculum Module 01: Introducing Stakeholder Management Module 02: Stakeholder Mapping Module 03: Building Strong Business Relationships With Stakeholders Module 04: Stakeholder Engagement Module 05: Managing Stakeholder Conflict Module 06: Stakeholder Theories Module 07: Monitoring and Evaluating the Engagement Module 08: Stakeholder Engagement Through Effective Communication Learning Outcomes Understand Stakeholder Management principles and their significance in organisations. Apply Stakeholder Mapping techniques to identify key stakeholders effectively. Develop strategies for building and maintaining strong stakeholder relationships. Implement methods for engaging stakeholders in business decision-making processes. Manage and resolve conflicts that may arise with stakeholders effectively. Evaluate Stakeholder Engagement initiatives using appropriate monitoring and evaluation methods. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Project managers Business analysts Marketing professionals Operations managers Strategic planners Career path Business Development Manager Public Relations Officer Corporate Communications Specialist Government Relations Manager Customer Relationship Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
In today's fast-paced world, resilience is more than just a buzzword-it's a crucial skill for thriving amidst life's challenges. Our Resilience Online Training is meticulously designed to empower you with the tools and strategies necessary to build, enhance, and sustain resilience in both personal and professional arenas. Key Features: CPD Certified Developed by Specialist Lifetime Access The Resilience Online Training course helps learners understand and build resilience in their lives. Participants will explore the core elements that make up resilience and discover various strategies to enhance it. The course teaches how to develop mental toughness, allowing individuals to stay strong and focused during challenging times. Learners will gain practical skills for coping with adversity and setbacks, improving their emotional resilience and overall well-being. Additionally, the course covers techniques for maintaining a positive outlook and promoting resilience in both personal and professional settings. By the end of the course, participants will be better equipped to handle stress, adapt to changes, and thrive in the face of difficulties. Course Curriculum Module 01: The Pillars of Resilience Module 02: Pathways to Resilience Module 03: Training for Resilience Module 04: Mental Toughness & Resilience Module 05: Promoting Emotional Resilience CASMT Module 06: Resilience - Dealing with Adversity and Setbacks Learning Outcomes: Understand the core concepts of the pillars of resilience. Identify various pathways to build and strengthen resilience. Develop effective training methods to enhance resilience. Explore the relationship between mental toughness and resilience. Promote emotional resilience using the CASMT approach. Learn strategies for dealing with adversity and setbacks. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking personal growth and resilience. Managers wanting to support resilient teams. Educators teaching resilience skills. Coaches working with clients on resilience. Mental health practitioners enhancing resilience in clients. Career path Resilience Coach Mental Health Support Worker Employee Wellness Coordinator HR Manager Life Skills Instructor Education Specialist Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.