35320 Courses delivered On Demand

------------------------NEW YEAR SALE ENDS TODAY------------------------ Give a compliment to your career and take it to the next level. This Insurance Broker Training will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Insurance Broker Trainingbundle will help you stay ahead of the pack. Throughout the Insurance Broker Trainingprogramme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Insurance Broker Training course, you will get 11 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Insurance Broker Training Bundle Consists of the following Premium courses: Course 01: Insurance Broker Training Level 3 Course 02: Stakeholder Management Course 03: Stocks, Shares and Forex Trading - Level 2 Course 04: Sage 50 Training Course 05: GDPR Data Protection Level 5 Course 06: Anti Money Laundering (AML) Regulation for AML Officers Diploma Course 07: Compliance & Business Risk Management Course 08: Applied Business Analysis Diploma Course 09: Level 3 Tax Accounting Course 10: Financial Investigator Course 11: Effective Communication Skills Enrol now in Insurance Broker Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Insurance Broker Trainingexpertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous certifications required for enrolment on this Insurance Broker Training. It is available to all students, of all academic backgrounds. Requirements This Insurance Broker Training course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors.

Do you want to know about the secrets of electricity and learn how to work with it safely? Do you want to gain a solid foundation in electricity for both beginners and experts? Do you want to start a career as an electrician but don't know where to start? If you are looking for these answers, then enrol on our course now. Our course will teach you the most recent theories, components, and analyses so that you can understand all the key ideas behind this crucial technology. Are you looking to improve your current abilities or make a career move? Our unique Basic Electricity Training Course might help you get there! Expand your expertise with high-quality training - study the Basic Electricity Training and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Basic Electricity Training online training course. Understanding the fundamentals of electricity is essential if you wish to work in the electrical industry. You will learn the fundamentals of electricity and how elements of electricity affect electric circuits. Furthermore, you will learn about the behaviour of DC and AC circuits as well as the interactions between critical electrical components in this online course. Learning outcome: After this course, you will be able to: Understand the connection between power, resistance, and current. Application of Ohm's Law to a Direct Current (DC) Circuit Analyse a DC circuit's current, voltage, and resistance. Differentiate between direct current (DC) and alternating current (AC) (DC) Explain the impact of voltage changes on circuits. Examine the importance of electrical system grounding. Explain the way that capacitors hold charges. Determine between an electromagnet and a permanent magnet. Describe the basic guidelines for electrical safety at construction sites. Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Training course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support In this intensive online course, you will get to know how the atom's structure plays a significant role in the movement of electricity, then covers the three essential components of electricity and how a sub-particle of an atom is responsible for the passage of electricity from one substance to another. Next, you will learn about every type of measurement used in the field of electricity as well as the history behind each one. Then you will go over Ohm's Law of Electricity and how it describes the connection between three electrical variables and the behaviours of direct current (DC) and alternating current (AC) circuits. Moreover, we will demonstrate how to use Kirchhoff's principles in a DC circuit and figure out how many resistors are needed in both series and parallel circuits. Lastly, learn about the behaviour of AC circuits, and the characteristics of the sine wave of an AC circuit are reviewed, along with some useful advice and examples on computing cells or batteries linked in series or parallel. *** Course Curriculum *** Basic Electricity Training Course Module 1: Introduction and Basics This module covers the following topics: The Structure of Atoms Electrons Electric Current Resistance Electric Power Module 2: Electrical Units and Ohm's Law This module covers the following topics: The Coulomb The Ampere The Volt The Ohm The Watt Ohm's Law Module 3: Direct Current This module covers the following topics: Direct Current Circuit Basics Circuit SimplificationCurrent, Voltage and Resistance CalculationsPower CalculationResistance in Series, Parallel and Series-ParallelKirchhoff's First and Second Law Cells and Batteries Electrochemical EnergyPrimary and Secondary Cells and BatteriesCells in Series and Parallel Module 4: Alternating Current Basics This course module covers the following topics: Alternating Current Period and Frequency The Sine Wave Expressions of Amplitude The Generator Module 5: Voltage and Resistance This course module covers the following topics: Voltage Sources Voltage Rises and Voltage Drops Ground as a Voltage Reference Uses of Resistors Fixed Resistors Colour Code Power Ratings Variable Resistors Module 6: Capacitance and Capacitors This course module covers the following topics: Capacitors How Does a Capacitor Store Charge? Capacitance and Units of Capacitance Factors Affecting Capacitance Voltage Rating of a Capacitor Capacitors in Series Capacitors in Parallel Energy Stored in a Capacitor Energy Density of Electric Fields Module 7: Magnetism This course module covers the following topics: The Electron Theory of Magnetism Magnetic Materials Magnetic Lines of Force Electromagnetics Magnetic Measurement Magnetic Polarity Module 8: Safety Precautions This course module covers the following topics: General Safety Rules Effects of Electric Current on the Body On the Job Protective Clothing Ladders and Scaffolds Fires Ground-Fault Circuit Interrupters Arc-Fault Circuit Interrupters Grounding Assessment Process Once you have completed all the modules in the Basic Electricity Training course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? College students. Electrical engineers who lack fundamental knowledge. People who want to pursue a career in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path Upon completion of the course, the learner will have the potential to apply for the relevant job. Here are career options one could go for: Electricity generation worker: Salary: £19,000 to £35,000 Electrical engineer: Salary: £20,000 to £60,000 Electrician: Salary: £18,000 to £42,000 Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Feeling Stuck in Your Career? The Event Management, Conference & Hospitality Management - 30 Courses Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Event Management, Conference & Hospitality Management bundle provides an engaging learning experience, helping you learn skills across various disciplines. With Event Management, Conference & Hospitality Management - 30 Courses Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Event Management, Conference & Hospitality Management bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Event Management, Conference & Hospitality Management - 30 Courses bundle on your job life and career growth! This Event Management, Conference & Hospitality Management - 30 Courses Bundle Comprises the Following CPD Accredited Courses: Course 01: Event Management and Planning Course Course 02: Party Planner Course 03: Event Planner Course 04: Kids Party Planner Diploma Course 05: Wedding Planner Course 06: Hospitality Management Course 07: Concierge Course 08: Restaurant Management Course 09: Catering Management Course 10: Receptionist Skills Course 11: Hotel Revenue Management Course 12: Hotel Chief Accountant Training Course 13: Travel and Tourism Course 14: Travel Agent and Consultant Training Course 15: Tour Guide Training Course 16: Travel Blogger Course 17: Basic Photography Course 18: Customer Relationship Management Course 19: Operations Management Course 20: Delegation Skills Course 21: Career Development Plan Fundamentals Course 22: CV Writing and Job Searching Course 23: Learn to Level Up Your Leadership Course 24: Networking Skills for Personal Success Course 25: Ace Your Presentations: Public Speaking Masterclass Course 26: Learn to Make a Fresh Start in Your Life Course 27: Motivation - Motivating Yourself & Others Course 28: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 29: Decision Making and Critical Thinking Course 30: Time Management Training - Online Course What will make you stand out? Upon completion of this online Event Management, Conference & Hospitality Management - 30 Courses Bundle, you will gain the following: CPD QS Accredited Proficiency with this Event Management, Conference & Hospitality Management Bundle After successfully completing the Event Management, Conference & Hospitality Management bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Event Management, Conference & Hospitality Management Bundle The online test with immediate results You can study and complete the Event Management, Conference & Hospitality Management bundle at your own pace. Study for the Event Management, Conference & Hospitality Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Event Management, Conference & Hospitality Management - 30 Courses bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Event Management, Conference & Hospitality Management bundle, a comprehensive, complete collection of 30 courses. Each course in the Event Management, Conference & Hospitality Management bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Event Management, Conference & Hospitality Management bundle offers the flexibility and convenience to learn at your own pace. Make the Event Management, Conference & Hospitality Management package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Event Management, Conference & Hospitality Management - 30 Courses is perfect for: Expand your knowledge and skillset for a fulfilling career with the Event Management, Conference & Hospitality Management bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Event Management, Conference & Hospitality Management bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Event Management, Conference & Hospitality Management bundle. Learn on your schedule, in the comfort of your home - the Event Management, Conference & Hospitality Management bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Event Management, Conference & Hospitality Management bundle. Certificates CPD Certificates Digital certificate - Included

Boost Your Career By Enrolling In This End of Life Care Bundle To Overcome Your Challenges! 9 in 1 End of Life Care Bundle Improve your knowledge and enhance your skills to succeed with this End of Life Care bundle. This End of Life Care bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This End of Life Care Bundle Contains 9 of Our Premium Courses for One Discounted Price: Course 01: Diploma in End of Life Care Training Course 02: Nursing Assistant Diploma Course 03: Nurse Prescribing Diploma Course 04: Introduction to Medical Terminology Course 05: Medical Transcription Course 06: Social Media in Healthcare Course 07: Clinical Observations Skills Course 08: First Aid Trainer Course Course 09: Personal Hygiene Course All the courses under this End of Life Care bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the End of Life Care bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive End of Life Care bundle, you can achieve your dreams and train for your ideal career. This End of Life Care bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 9 premium courses'bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! Course 01: Diploma in End of Life Care Training Module 01: Introduction Module 02: Availability of Services Module 03: Advance Care Planning Module 04: Goals of Care Module 05: Physical Illness Module 06: Neurological Illness Module 07: Quality Care at the End of Life Care Module 08: Communication During the End of Life Care Module 09: Palliative Care Holistic Assessment Module 10: Spiritual and Psychosocial Care Module 11: Care After Death Module 12: Further Support, Training, and Development Module 13: Legal Aspects Assessment Process Once you have completed all the courses at the End of Life Care bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 95 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This End of Life Care bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Certificates Certificate Accredited by CPDQS Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS. Certificate Accredited by CPDQS Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Level 3 Award in Childcare & Education - CPD Accredited bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The Level 3 Award in Childcare & Education - CPD Accredited related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Level 3 Award in Childcare & Education - CPD Accredited bundle will help you build a solid foundation to become a proficient worker in the sector. This Level 3 Award in Childcare & Education - CPD Accredited Bundle consists of the following 30 CPD Accredited Premium courses - Course 01:Childcare and Education Course 02:Teaching English Online Course 03:Teaching English as Foreign Language (TEFL) Certificate Course 04:Teaching Anybody Anything Course 05:Teaching Assistant Course 06:Early Years Primary Teaching Course 07:Child Psychology and Child Care Diploma Course 08:ADHD Awareness Course 09:Autism & Dyslexia Awareness Training Course 10:Child Language Disorder (CLD) Course 11:Child Psychology Diploma Course 12:Children's Mental Health Course 13:Phonics Teaching Course Course 14:Teaching Assistant for Non-Verbal and Verbal Children Course 15:Teaching Assistant with Autism Essential Course 16:SENCO - Special Educational Needs Coordination Course 17:Teaching Assistant with Autism Essential Course 18:Speech And Language Therapy Course 19:Counselling Children & Supporting Their Wellbeing Course 20:Advanced Safeguarding Children (Level 2 Safeguarding) Course 21:Safeguarding Children from Abuse Course 22:Cognitive Behavioural Therapy (CBT) Training Course 23:EYFS Teaching Diploma Course 24:SEN Teaching Course 25:Remote Teaching Online Course 26:Teaching & Homeschooling Course 27:Child Development and Care Course 28:Child Protection & Safeguarding Course 29:Child Behaviour Course 30:Paediatric First Aid Course 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Learning Outcome This tailor-made Level 3 Award in Childcare & Education - CPD Accredited bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Level 3 Award in Childcare & Education - CPD Accredited Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete Level 3 Award in Childcare & Education - CPD Accredited training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Level 3 Award in Childcare & Education - CPD Accredited bundle! This bundle is also ideal for professionals looking for career advancement. Please note, this is not a regulated course. To get qualified you need to enrol the below programmes: HND Child Care NCFE Early Learning and Childcare RQF Early Learning & Childcare Level 3 Award in Childcare and Education (VRQ) Level 3 Diploma for Residential Childcare (England) (RQF) Level 3 Certificate in Preparing to Work in Early Years Education and Care (VRQ) Requirements To participate in this Level 3 Award in Childcare & Education - CPD Accredited course, all you need is - A smart device A secure internet connection And a keen interest in Childcare and Paediatric First Aid Career path Upon completing this essential Level 3 Award in Childcare & Education - CPD Accredited Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Unlock the power of Eating Psychology with this insightful course. Learn how thoughts, emotions, and behaviors impact eating habits and overall health. Explore topics such as mindful eating, emotional eating, and the psychology behind food choices. This course provides valuable tools for creating a healthier relationship with food, empowering you to make lasting lifestyle changes and support others in their wellness journey.

Do you want to acquire the knowledge that will Help you Understand & Cope with your Asperger's Child? Asperger's syndrome is a developmental disorder that affects a child's ability to socialise and communicate effectively with others. Children with Asperger's syndrome typically present social awkwardness and an all-absorbing interest in specific topics. This course is designed for people who are caregivers for autistic individuals (Parents and Educators). This course aims to help you comprehend the world of Asperger's syndrome, spot the signs and symptoms of the syndrome spectrum so that you can help someone living with such a condition to live a richer life. Course Highlights Asperger Syndrome Awareness is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Asperger Syndrome Awareness into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 hour, 53 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Asperger Syndrome Awareness Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Asperger Syndrome Awareness is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Asperger Syndrome Awareness is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Evacuation Procedures Training Module 01: Introduction to Evacuation Procedures 00:11:00 Module 02: Pre-Evacuation Planning 00:10:00 Module 03: Evacuation Equipment and Tools 00:18:00 Module 04: Evacuation Procedures 00:18:00 Module 05: Emergency Response 00:14:00 Module 06: Building Evacuation Procedures 00:12:00 Module 07: Fire Evacuation Procedures 00:17:00 Module 08: Post-Evacuation Procedures 00:13:00

Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Effective Human Resource Administration - Video Training Course is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in the field of HR Management and looks at skills needed to improve workplace management. By taking this course you will gain the necessary skills to perform effectively in this field. The Effective Human Resource Administration - Video Training Course is organised into 40 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 16 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? The course is ideal for businesses who want to learn how to hire the right kind of people for their jobs, as well as job seekers wanting to understand the recruitment process in order to stand out. Career path Training offered by the Effective Human Resource Administration - Video Training Course could potentially benefit a range of roles, but would particularly enhance careers in HR Recruitment Finance Accounting Payroll Bookkeeping Office Administration Business Management Customer Service Other professional office roles Course Content Effective Human Resource Administration Overview Effective HR Administration 00:28:00 Fundamentals of Motivation Motivation - What is it 00:20:00 The Need Hierarchy 00:27:00 The Two-Factor Theory 00:29:00 The Practical Side of Rewards 00:34:00 Individual Behavior Opinions Really Count 00:08:00 The Individual 00:36:00 Interpersonal Behavior 00:24:00 Group Behavior Definition of a Group 00:13:00 Stages of Group Development 00:11:00 Intragroup Behavior 00:19:00 Intergroup Behavior 00:09:00 Team Building 00:42:00 The Informal Organization Nature of Informal Organization 00:34:00 Benefits of Informal Organization 00:09:00 Technology and People at Work The Evolution 00:21:00 Workplace Violence 00:26:00 Stressed Employees 00:14:00 Productivity and Quality Improvement Quality Challenges 00:13:00 Management 00:30:00 Participative Approaches 00:17:00 Job Redesign and Job Enrichment Work in America 00:09:00 Job Enrichment Principles 00:05:00 Challenges in Job Design 00:09:00 Fundamentals of Leadership Nature of Leadership 00:21:00 Common Behaviors 00:16:00 Contingency Leadership 00:22:00 The Next Decade 00:35:00 Internal Leaders 00:25:00 Developing, Appraising, and Rewarding Employees Integrating the Dimensions 00:20:00 Employee Development 00:27:00 Performance Appraisal 00:53:00 Communicating for Effectiveness Appraisal Problems 00:29:00 Technology's Impact 00:35:00 The Process 00:16:00 Managing Conflict and Change Effective Communications 00:33:00 Nature of Conflict 00:20:00 Nature of Change 00:25:00 Human Relations in Global Business Participation and Communication 00:13:00 Multinational Enterprise 00:22:00 Mock Exam Mock Exam- Effective Human Resource Administration - Video Training Course 00:20:00 Final Exam Final Exam- Effective Human Resource Administration - Video Training Course 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD QS Certified Customer Support Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.