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In the realm of accounting and finance, proficiency in Xero Accounting & Payroll systems has become increasingly indispensable. This comprehensive diploma bundle offers a gateway to expertise in these critical areas, catering to the growing demand for skilled professionals in the field. Statistics reveal a rising trend in the adoption of Xero Accounting and Payroll systems, with businesses recognizing the efficiency and effectiveness they bring to financial management. With this bundle, individuals can seize the opportunity to enhance their knowledge and skills, positioning themselves as valuable assets in today's competitive job market. The Xero Accounting & Payroll diploma bundle comprises a carefully curated selection of QLS endorsed and CPD QS accredited courses, covering essential aspects of accounting, finance, and payroll management. From foundational principles to advanced techniques, each course is designed to equip learners with the necessary tools to navigate complex financial landscapes confidently. With a focus on theoretical understanding and practical application, this bundle offers a holistic learning experience that empowers individuals to excel in diverse roles within the accounting and finance sectors. QLS Endorsed Courses: Course 01: Diploma in Accounting and Finance at QLS Level 4 Course 02: Diploma in Payroll (UK Payroll System, Payee, Tax, NI, Pension) at QLS Level 5 Course 03: Advanced Diploma in Xero Accounting and Bookkeeping at QLS Level 7 CPD QS Accredited Courses: Course 04: Introduction to Accounting Course 05: Management Accounting - Costing & Budgeting Course 06: Business Accounting Training Course 07: Banking and Finance Accounting Statements Financial Analysis Course 08: Tax Accounting Diploma Course 09: Sage 50 Accounts Course 10: Payroll Management Course Course 11: Theory of Constraints, Throughput Accounting and Lean Accounting Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. With industry-specific knowledge and essential career skills, you'll be well-equipped to make your mark in Xero Accounting and Payroll with the Accounting and Finance industries. Learning Outcomes: Develop a thorough understanding of Xero Accounting software and its applications in financial management. Master the intricacies of payroll processing, including UK payroll systems, taxation, and pension schemes. Acquire advanced skills in bookkeeping and financial record-keeping using Xero Accounting. Gain proficiency in management accounting techniques such as costing and budgeting. Explore theoretical frameworks in accounting, including the Theory of Constraints and Lean Accounting principles. Enhance analytical capabilities for financial statement analysis and decision-making in banking and finance contexts. The Xero Accounting & Payroll diploma bundle offers a comprehensive curriculum that covers a wide range of topics essential for professionals in the accounting and finance fields. From foundational courses introducing basic accounting principles to advanced modules focusing on Xero Accounting software and payroll management, learners gain a well-rounded understanding of key concepts. Through theoretical exploration and practical exercises, individuals develop the skills and knowledge necessary to navigate real-world financial scenarios with confidence and competence. This bundle is designed for individuals seeking to enhance their expertise in accounting, finance, and payroll management. Whether you're a seasoned professional looking to expand your skill set or a newcomer eager to enter the field, this bundle provides valuable insights and practical knowledge to support your career aspirations. With its comprehensive curriculum and flexible learning options, it's suitable for anyone passionate about pursuing a rewarding career in accounting and finance. Disclaimer This course will teach you about Xero accounting software and help you improve your skills using it. It's created by an independent company, & not affiliated with Xero Limited. Upon completion, you will earn a CPD accredited certificate, it's not an official Xero certification. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Accounting professionals aiming to enhance their skills in Xero Accounting and payroll management. Finance professionals seeking to broaden their knowledge in financial analysis and management accounting. Individuals interested in pursuing careers in banking and finance sectors. Business owners and entrepreneurs looking to manage their finances more effectively. Students and recent graduates aspiring to enter the accounting and finance industry. Anyone seeking to advance their career prospects in accounting, finance, or payroll management. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Xero Accountant Payroll Manager Financial Analyst Management Accountant Tax Accountant Finance Manager Banking Specialist Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

In this day and age, it’s crucial to know everything there is to know about international economic sanctions. With AGRC’s Certificate in Sanctions Compliance, you will acquire the theoretical and practical knowledge and skills to comply with any sanction imposed and protect your business from penalties and reputational damage. Over the past several decades, international economic sanctions have become a central instrument in global governance, being employed by both sovereign states and international organisations. More recently, there has been a shift towards ‘smart’ or targeted sanctions that aim at the political and economic elites of targeted countries (e.g., through asset freezes and travel bans) rather than a more comprehensive sanctions approach (e.g., large-scale trade or oil embargoes) that has a detrimental effect on civilian populations. In the era of financial globalisation, such ‘smart’ sanctions entail increased compliance obligations for state institutions and private organisations which, if not met, carry significant fines, penalties, and other adverse consequences. Study method Online, self-paced Duration 25 hours Access to content 365 days Certification Certificate in Compliance Additional info Exam(s) / assessment(s) is included in price Description This certificate provides a thorough understanding of sanctions and an opportunity to explore the recent global trends in economic sanctioning, while tracing the roles of the relevant actors within this complex framework. You will examine the motives and rationale behind such decisions, the effects and consequences experienced not only by the targeted parties but also those doing business with them, either directly or indirectly. The certificate is structured to offer the relevant knowledge with reference to practical examples that will enable for a sanctions compliance strategy to be conducted in an effective manner, essential to mitigating the sanctions risk. Topics Covered • Definition of sanctions • Framework and legal basis • The international framework • Multilateral sanctions • Unilateral sanctions and key sovereign states • The legal and institutional framework • Categories of restrictive measures • Administration of sanctions • Managing and mitigating sanctions risk • Sanctions compliance programmes • Processes and systems • Sanctions screening and evasion Expected Learning Outcomes Upon completing this certification, you will be able to: • Understand sanctions and the importance of compliance • Understand why it’s important to comply • Review and understand the global sanctions framework • Define a sanctions compliance programme and governance framework • Define sanctions lists and screening • Manage alert investigations • Understand sanctions risk • Determine how much your institution is vulnerable to sanctions risks • Apply modern methodologies that will increase the efficiency and effectiveness of your programme • Protect your institution from dealing with embargoed individuals or entities • Understand the best practices for sanctions compliance controls Who is this course for? Financial crime and regulatory compliance professionals Professionals working within the sanctions environment who wish to certify their knowledge Operational staff who need to understand the importance of sanctions compliance Regulators Consultants AML, compliance, and risk professionals Anyone working in financial services interested in attaining a better understanding of how sanctions work Requirements No previous knowledge or experience is required, although it is assumed that participants have good knowledge of English and sound educational background.

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ICA International Advanced Certificate in Anti Money Laundering This ICA International Advanced Certificate in Anti Money Laundering training course is an intermediate level programme designed to develop Participants existing skills and knowledge base in anti-money laundering. You can study at home through online learning and also attend two highly interactive workshops if these are offered in your jurisdiction. All material for this training course is now delivered online, making it more accessible and environmentally sound. Benefits of studying with ICA: Flexible learning solutions that are suited to you Our learner-centric approach means that you will gain relevant practical and academic skills and knowledge that can be used in your current role Improve your career options by undertaking a globally recognised qualification that hiring managers look for as part of their hiring criteria Many students have stated that they have received a promotion and/or pay rise as a direct result of gaining their qualification The qualifications ensure that you are enabled to develop strategies to help manage and prevent risk within your firm, thus making you an invaluable asset within the current climate The expected outcomes of this ICA International Advanced Certificate in Anti Money Laundering training course are as follows: Reduced exposure to reputational and financial risk for your organisation Enhanced workplace performance Full preparation to advance to the diploma programmes Increased potential for career progression Students successfully completing this training course will receive the ICA International Advanced Certificate in Anti Money Laundering and will also be able to use the designation 'Adv. Cert. (AML)'. This qualification is awarded in association with Alliance Manchester Business School, the University of Manchester. During this ICA International Advanced Certificate in Anti Money Laundering training course, students will cover the following subjects: What are the Money Laundering, Terrorist Financing and Sanctions Risks that must be Managed? The International Bodies and Standard Setters National Legal and Regulatory Frameworks Taking an AML/CFT Risk-based Approach and Managing the Risks Initial and 'Ongoing' Customer Due Diligence (CDD) Monitoring Activity and Transactions Recognising and Reporting Suspicions The Vulnerabilities of Specific Services and Products How will you be assessed? Assessed by a one-hour, question-based exam and one research-based assignment

Why AGRC’s Certificate in Risk Management? Here are the main benefits delivered by our Certificate in Risk Management programme: Comprehensive knowledge of risk management, including in-depth coverage of the risk management frameworks, risk assessment, risk treatment, and the reporting, monitoring, recording, review and communication of risk. Its heavy reliance on practical case studies offers you a practical and hands-on approach to learning about risk management and what is required to curtail or prevent risk from impacting your organisation. The necessary tools, information, practices, and skills to transform you into an in-demand professional for financial institutions and other organizations looking to strengthen their departments dedicated to risk management and risk assessment. Year-round registration with the option to complete the 30-hour online interactive Certificate in Risk Management programme at your own pace and schedule within 3 months, plus two attempts to pass the one-hour final exam consisting of 50 multiple choice questions. Free one-year membership to AGRC, where you can exchange knowledge and share experiences with GRC professionals worldwide. Use of the AGRC’s professional designation as a compliance professional. The AGRC Certificate in Risk Management Curriculum AGRC’s Certificate in Risk Management covers the following specific topics: The main Principles and Definitions of Risk Management ISO 31000 Risk Management framework and processes The Risk and Opportunity Matrix Costs and Benefits of Risk Management Uncertainty in Risk Management and its dimensions The Limitations of Risk Management Developing a Risk-Aware Culture in organisations The Aims of Risk Management in organisations Influences on Risk Culture Historical Foundations of Risk Management The COSO ERM Integrated Framework And plenty more! Expected Learning Outcomes Here’s what you can expect to achieve following the completion of this Certificate in Risk Management: Understand what involves risk management and risk assessment Define, implement and manage appropriate risk management controls for your company Gain a solid understanding of the historical foundations of risk management and the different frameworks involved Understand risk culture and how to build a risk-aware organisation Develop an efficient and comprehensive risk management programme and policy for your company Learn how to use the risk and opportunity matrix Target Audience AGRC’s programme has been designed for professionals looking to build a career in risk management, either at an organizational or governmental level. This might include staff working in or aspiring to work in risk management, new graduates from any discipline, employees involved in risk, financial crime prevention, AML and/or compliance functions, or those wanting to build a career in risk management in the fields of Banking, Insurance, Asset Management, Funds, and other financial services.

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Online modular laparoscopy course with theory and practical training. Assignments submitted for each module for progression on to the next.

£22/month Interest-free* Payments6 months Deposit£62 Total Price£290 Make an Enquiry × [gravityform id="76" title="false" description="false" ajax="true"] Tutor Support: Till exam Start Anytime: With 3 years of access to course materials Accredited by: AQA & Regulated by OFQUAL Virtual Lab Interactive science simulations Online Learning: Learn from anywhere, whenever you want Exams Preparation For May/June 2024 Gain the GCSE qualifications you get from school, 100% online at your own pace. Opportunity to book Live 1:1 or Group tutor support via Zoom Excellent student reviews with high satisfaction rates Full assistance is scheduling your GCSE exams Study on your phone, tablet or laptop at your own pace You will get unlimited tutor support via email Why is this course right for you? Our GCSE Biology online course is uniquely flexible, allowing you to learn at your own pace without having to disrupt your busy life. It's designed to help you overcome any difficulties you may have with Biology. You can book 1:1 or group Live Tutor Support via Zoom with your Biology tutor Sarah. Once you complete our GCSE Biology course, you'll build a solid foundation for further education and career advancement. Start your journey to a better future today! GCSE Biology Course & Exam Details GCSE Exam Details You can choose to sit for the Foundation Tier or Higher Tier For Foundation Tier grades 1 to 5 will be given. For Higher Tier grades 4 to 9 will be given. For more updated information on the grade boundaries, you can check out our blog, GCSE Biology Grade Boundaries - Everything Explained. You can book your GCSE exam with us; we have GCSE exam centres across the UK. Explore the list of GCSE Exam Centres, and see nearest exam centre. In order to book your GCSE exams please email us at info@lead-academy.org Live Tutor Support Details Get personalised guidance and assistance throughout your GCSE exam preparation. Clarify difficult concepts and receive valuable feedback on practice exams, assignments and mock exams. 1:1 or Group Live classes are available with your expert Biology tutor Sarah until the exam. Group Sessions Cost: £45+VAT per month (Class schedule once a week | 4 classes per month) 1:1 Live Class via Zoom available at the cost of £24+VAT per hour. You'll have the flexibility to choose your own schedule for the classes. Various class schedule options are available in the cart for you to choose from while booking. The classes are designed to prepare you for the exam. You will also get unlimited tutor support via email. Entry Requirements This GCSE Biology Course is available to all students, of all academic backgrounds and no experience or previous qualifications are required. You need a laptop or PC and stable internet connection GCSE Biology Exam Structure The AQA GCSE Biology Qualification consists of two paper-based assessments and a practical assessment. Paper 1 Topic: cell biology, organisation, infection and response, and bioenergetics Exam duration: 1 Hour 45 minutes written exam Marks: 100 Weight: 50% of GCSE Question type: multiple choice, structured, closed short answer and open response Paper 2 Topic: homeostasis and response, inheritance, variation and evolution; and ecology Exam duration: 1 Hour 45 minutes written exam Marks: 100 Weight: 50% of GCSE Question type: multiple choice, structured, closed short answer and open response Practical Assessment The knowledge and comprehension that students have acquired from completing a variety of practical activities and demonstrations offered in this course will be tested in the written exam questions. At least 15% of the qualification's overall marks will come from these questions. Most of these questions will additionally concentrate on students' capacity for independent research and the successful application of their knowledge in real-world scenarios. Course Curriculum Below mentioned are all the topics you'll be learning- Cell Biology Organisation Infection and Response Bioenergetics Homeostasis and Response Inheritance, Variation and Evolution Ecology Awarding Body The GCSE Biology Course is an independent accreditation by AQA and regulated by Ofqual. AQA, is the most popular academic and general qualification authority, dedicated to improving students' knowledge and skills. This awarding body conducts exams and awards credentials for employment, which employers and colleges around the world highly value. FAQs What is this GCSE Biology course about? In the GCSE course you will be learning in depth about biology through practical and theoretical aspects. What is the teaching method of this course? The teaching method will be fully online. The course instructor will provide the course materials and interactive videos to teach the course. How will I contract the tutor support when needed? You can reach out to the tutor via message whenever you require. What happens if you fail science in GCSE? If you get unfortunate and failed science then you can retake your exams the following year. Can you retake biology in GCSE? Yes, you can retake your exams. Naturally, you can improve the second time with tailored and targeted support. Does AQA have Value in the UK? AQA is a prestigious organisation. It provides nationally valued qualifications that will open the door of opportunity to higher education and fulfil the entry requirements of any skilled-oriented job. What is the grading system for the exam? The grades for GCSE range from 9-1, with 9 being the highest grade and 1 being the lowest. I made my payment. How will I get access to the course? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with Lead Academy. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited.

Getting Started The qualification is for the learners who wish to pursue their career in the financial services industry, professional accountancy, banking and finance or management. The learner will understand the basics of specialised and contemporary approaches to accountancy and finance, practical and theoretical issues and the latest developments in accountancy and reporting. The Level 7 Diploma in Accounting and Finance qualification also allows learners to work toward a relevant master's programme with advanced standing. Key Benefits   All the important management theories and models are covered in this course. As a result, the students will gain a better understanding of the various management techniques that are applicable in the workplace. It will be helpful to the students to develop their problem-solving skills through the practical application of the various management models and theories. A nationally - recognised qualification, the credits earned at this course can be transferred to other courses if the students want to pursue an MBA or any other Master's. On completing the course, the students can demonstrate their proficiency in the various management practices, improving their chances of successful career progression. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements   An honours degree in a related subject or a UK level 6 diploma or an equivalent overseas qualification Learners must be 18 years or older at the beginning of the course. Mature learners (over 21) with management experience International students whose first language is not English will need to have a score of 5.5 or above in IELTS (International English Language Testing System) Progression   Learners completing the OTHM Level 7 Diploma in Accounting and Finance will progress to: Master's top-up programmes at many universities in the UK and overseas with advanced standing or Directly into employment in an associated profession   Why gain a OTHM Qualification?   Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance learning and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits The OTHM Level 7 Diploma in Accounting and Finance qualification consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 600 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Investment Analysis Reference No : R/615/3236 Credit : 20 || TQT : 200 The unit focusing on understanding of investment theories and evaluate investment performance. After completion of the unit the earner will capable of analysing the worlds capital market. Learners will be able to make effective recommendations for future investments. UNIT2- Corporate Reporting Reference No : D/615/3241 Credit : 20 || TQT : 200 The unit aim the learner to make capable of prepare and interpret financial statements of business organizations. They are also gain the skills of apply relevant accounting concepts and principles. UNIT3- Global Finance and Strategy Reference No : D/615/3238 Credit : 20 || TQT : 200 He unit will help the learner to take the decision when entering global markets. They will also gain the skills to take independent solutions to solve financial issues. UNIT4- Strategic Financial Management Reference No : H/615/3242 Credit : 20 || TQT : 200 The unit aims to develop the planning and managing skilss in an orgaisation financial resources. The learners will understand the importance of increasing stake holders return. UNIT5- Strategic Audit Reference No : Y/615/3240 Credit : 20 || TQT : 200 The unit aims to develop the skills of how managers can plan and execute business strategy accordingly. This will provide a deep knowledge in strategic audit concepts. UNIT6- Business Research Methods Reference No : T/508/0626 Credit : 20 || TQT : 200 The unit will help the learner to understanding of research principles including the formulation of research proposals, , referencing, data collection using interviews and surveys, literature reviews ,questionnaire design, statistical analysing using SPSS, qualitative data, and methods for drawing conclusions from the analysed data. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.