Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Telephone Skills Training will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Telephone Skills Training will help you keep ahead of the pack. The Telephone Skills Training incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Telephone Skills Training will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Telephone Skills Training, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Telephone Skills Training course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Telephone Skills Training? Course 1: Telesales Executive Training Course 2: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 3: Customer Relationship Management Course 4: Sales: Psychology of Customers Course 5: Office Skills Course 6: Dealing With Difficult People Training Course Course 7: Workplace Confidentiality Course 8: Learning Computers and Internet Level 2 Course 9: Level 2 Microsoft Office Essentials Course 10: Stress Management Training As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Telephone Skills Training to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Telephone Skills Training: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructor Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of the Bundle Course 1: Professional Telephone Receptionist Course Module One: Core Skills Required Module Two: Self-Management (I) Module Three: Self-Management (II) Module Four: Time Management (I) Module Five: Time Management (II) Module Six: Organizing and Planning (I) Module Seven: Organizing and Planning (II) Module Eight: Communication (I) Module Nine: Communication (II) Module Ten: Additional Challenges Course 2: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 3: Improve English Spelling, Punctuation, Grammar and Pronunciation British English Pronunciation & Accent Introduction Where to place a stress in a world Words whose meaning changes depending on the stress Vowel Sounds Schwa Vowels before R Digraphs Pronouncing the letter R The two "TH" sounds Recap Course 4: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 5: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 6: Office Skills Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 7: Dealing With Difficult People Training Course Module 01: Difficult Promo Module 02: Fundamentals Module 03: Foundational Tips and Tools Module 04: Difficult People - Relationships Module 05: Difficult People - Solutions Module 06: Problem - Solving Module 07: Final Notes and Tips Module 08: Bonus Video - dealing With Emotions & Anger Course 8: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 9: Learning Computers and Internet Level 2 Module 01 : Computer Operating and Troubleshooting Module 02 : Internet and Computing - Key Applications Module 03 : Internet and Computing - Tools & Networking Module 04 : Windows 8 for PC Module 05 : Windows 10 - New Developments Module 06 : Cyber Security Awareness Course 10: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentation Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Telephone Skills Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Telephone Skills Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Slips, trips, and falls remain some of the most common causes of workplace injuries, affecting employees across all sectors. This course provides a clear understanding of the risks involved and offers effective strategies to identify potential hazards before they cause harm. By focusing on risk assessment and hazard identification, learners gain the knowledge needed to maintain safer environments and reduce accident rates significantly. Participants will also explore prevention methods and control measures designed to tackle common causes of slips, trips, and falls. The course emphasises the importance of timely reporting of incidents and near misses, promoting a culture of safety awareness. Additionally, it highlights legal responsibilities to ensure organisations and individuals stay informed about their duties. Whether managing a busy office or an industrial site, this course equips learners with the essential awareness required to support safer workplaces. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Slips, Trips & Falls Safety Awareness Lesson 01 :Introduction to Slips, Trips and Falls Safety Lesson 02 :Risk Assessment and Hazard Identification Lesson 03 :Prevention Strategies and Control Measures Lesson 04 :Reporting Incidents and Near Misses Lesson 05 :Legal Responsibilities Learning Outcomes: Identify potential hazards leading to slips, trips, and falls in the workplace. Conduct thorough risk assessments to mitigate potential accidents. Implement effective prevention strategies and control measures. Demonstrate proficiency in incident reporting and near-miss documentation. Understand legal responsibilities related to slips, trips, and falls safety. Cultivate a proactive safety culture within the workplace. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Safety Officers and Managers Health and Safety Representatives Facilities and Operations Managers Construction and Maintenance Workers Retail and Hospitality Staff Warehouse and Logistics Personnel Office Administrators and Managers Anyone responsible for workplace safety Career path Health and Safety Advisor Facilities Manager Construction Site Supervisor Warehouse Manager Retail Store Manager Office Health and Safety Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Level 4 & 5 QLS Diploma | QLS Hard Copy Certificate Included | FREE 5 CPD Courses & PDF Certificates | Lifetime Access
The aim of a course on healthcare quality management tools and techniques is likely to provide students with an understanding of various quality management tools and techniques that can be used to improve healthcare services. After the successful completion of the course, you will be able to: Defining the concept of Change Management and change resistance. Explaining the types and causes of change resistance. Learning the various strategies for overcoming resistance to change. Understanding the concept, elements, and steps of the Change Management plan. Learning the concept, levels, and causes of conflicts. Understanding the concept, benefits, and principles of Quality of Care. A course on healthcare quality management tools and techniques is designed to provide students with an understanding of various tools and techniques used to improve healthcare services. The course may cover topics such as process improvement, data analysis, root cause analysis, and quality measurement. Students may learn how to use these tools and techniques to identify areas for improvement in healthcare services and implement changes to improve patient outcomes and satisfaction. The course may also cover regulatory requirements related to healthcare quality management and strategies for effective communication and collaboration within healthcare teams. Upon completion of the course, students should have a better understanding of the importance of quality management in healthcare, and the practical skills needed to improve the quality of healthcare services. The aim of a course on healthcare quality management tools and techniques is likely to provide students with an understanding of various quality management tools and techniques that can be used to improve healthcare services. The course may cover topics such as process improvement, data analysis, root cause analysis, and quality measurement. Students may learn how to use these tools and techniques to identify areas for improvement in healthcare services, and how to implement changes to improve patient outcomes and satisfaction. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Healthcare Quality Management Tools and Techniques - N Self-paced pre-recorded learning content on this topic. Healthcare Quality Management Tools and Techniques Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Manager Social Care Manager Equality, Diversity and Inclusion (EDI) Manager HR Manager or HR Business Partner Healthcare Professional Social Care Professional Nurse or Caregiver Medical or Allied Health Professional Diversity and Inclusion (D&I) Consultant Employee Relations Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you keen on learning the ins and outs of drug and alcohol addiction and recovery, all while having a bit of a chuckle along the way? Our comprehensive Rehabilitation and Recovery from Drug and Alcohol course offers an engaging and light-hearted approach to a serious subject, making it an enjoyable learning experience. Dive into the world of addiction, exploring the effects of drugs and alcohol on the body and mind, prevention and awareness strategies, and the impact of substance abuse in the workplace. As you unravel the mysteries of treatment options and post-treatment care, you'll also discover this complex field's surprising, amusing, and even bizarre aspects. Learning Outcomes: Understand the nature and consequences of drug and alcohol addiction. Gain knowledge about various drugs and their effects. Learn about alcohol and its impact on health and well-being. Develop strategies for prevention and raising awareness. Address drug and alcohol abuse in the workplace. Implement effective workplace policies on drugs and alcohol. Understand treatment options for addiction and their efficacy. Manage recovery and post-treatment care to ensure long-term success. Why Prefer this Rehabilitation and Recovery from Drug and Alcohol Course? Opportunity to earn a certificate accredited by CPD QS after completing this Rehabilitation and Recovery from Drug and Alcohol course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support Our Rehabilitation and Recovery from Drug and Alcohol course is perfect for individuals looking to expand their knowledge of addiction and recovery, healthcare or social work professionals, and employers wanting to tackle substance abuse in the workplace with a fresh perspective. As the demand for expertise in drug and alcohol awareness and rehabilitation continues to grow, so do the opportunities for those with the skills and a good dose of wit. Why wait? Sign up for our Rehabilitation and Recovery from Drug and Alcohol course today, and embark on an educational journey filled with laughs and valuable insights. You'll not only positively impact individuals, families, and communities affected by addiction but also bring a little light-heartedness to a challenging field. So Enrol the Rehabilitation and Recovery from Drug and Alcohol course and prepare to be both informed and entertained! Here is the curriculum breakdown of this Rehabilitation and Recovery from Drug and Alcohol course: Module 01: Explore addiction concepts and theories Recognise signs and symptoms of addiction Module 02: Learn about different categories of drugs Understand their effects on the body and mind Module 03: Study alcohol's impact on physical and mental health Discover the long-term consequences of alcohol abuse Module 04: Develop prevention strategies for drug and alcohol abuse Learn techniques for raising awareness in the community Module 05: Recognise the signs of substance abuse in employees Address the impact of abuse on workplace productivity Module 06: Implement effective drug and alcohol policies Understand legal obligations and best practices Module 07: Evaluate various treatment options for addiction Learn about evidence-based treatments Module 08: Understand the importance of post-treatment care Manage the recovery process to ensure long-term success Module 09: Familiarise with key laws and acts related to drugs Understand the legal consequences of drug possession and distribution Module 10: Learn strategies to maintain sobriety Support individuals in rebuilding their lives after addiction Certification Upon successful completion of the Drugs and Alcohol Awareness Training - Online Certification course, learners can obtain a certificate as proof of their achievement. The following certificate options are available: PDF Certificate: A digital version of the certificate will be emailed to the learner upon request for only £10. Printed Hardcopy Certificate - UK Delivery: For learners within the United Kingdom, a high-quality printed hardcopy of the certificate can be delivered to your postal address for only £29. Printed Hardcopy Certificate - International Delivery: For learners residing outside the UK, a high-quality printed hardcopy of the certificate can be delivered to your international postal address for only £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in understanding drug and alcohol addiction and recovery Professionals working in healthcare, social work, or community services Employers and human resources personnel looking to address substance abuse in the workplace Educators and parents wanting to raise awareness and prevent drug and alcohol abuse People in recovery or those supporting loved ones through addiction treatment Requirements You will not need any prior background or expertise. All you need to take this Rehabilitation and Recovery from Drug and Alcohol is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path Addiction Counsellor - £22-37k/year Substance Abuse Social Worker - £25-40k/year Community Outreach Worker - £20-30k/year Drug and Alcohol Awareness Trainer - £22-35k/year Workplace Wellness Coordinator - £25-45k/year
Premium Bundle of all Time | Ofqual Regulation + NCFE Awards + QLS Endorsement | Assessment & Tutor Support Included
Enroll today and master LBO modelling - a vital competency for careers in private equity, investment banking, corporate development, and finance. 3.5+ Hours of Video 5+ Hours to Complete15+ Interactive Exercises1 Recognised Certificate Course Overview Our comprehensive LBO Modelling certification program teaches the essential skills needed to model leveraged buyouts and prepare investment pitches. Through step-by-step video lessons and hands-on exercises, this course provides the necessary concepts, tools, and methods to become an expert in LBO analysis. With a focus on hands-on learning and real-world applications, this course will set you up for success in investment banking, private equity, mergers and acquisitions, business valuation, and corporate finance roles. With over 4 hours of content and 35+ exercises, our program provides all the necessary concepts, tools, and methods to become an expert on valuation. “I was previously unsure of all the financial jargon and concepts, now I feel I have taken steps towards getting the big picture of finance. I really liked the Excel web integration!” Rachel Crawford Course Highlights Introduction to LBOs and Leveraged Finance Sources and Uses Framework for Funding Strategies Debt Structuring, Repayments, and Cash Flow Analysis Returns Analysis Across Multiple Scenarios Quantifying Value Creation with the Value Bridge 15+ Practice Exercises with Solutions Certificate Upon Completion
Step into the world of communication with our "British Sign Language and Speech Therapy" bundle. Broaden your understanding with two QLS-endorsed courses, designed to provide you with a solid theoretical foundation in both British Sign Language and Speech and Language Therapy. But that's not all! Further enhance your knowledge with five relevant CPD QS accredited courses. Understand the importance of phonics in early years settings, delve into the Early Years Foundation Stage (EYFS), explore the complexities of Autism, learn the fundamentals of teacher training, and master the nuances of the English language and grammar. Upon completion of the QLS-endorsed courses, you will receive a hardcopy certificate - a tangible testimony to your new skills in British Sign Language and Speech Therapy. This course bundle isn't just about enriching your knowledge; it's about bridging gaps, breaking down barriers, and opening up the world of communication. So, ready to embrace the challenge? With the "British Sign Language and Speech Therapy" bundle, you're not just learning; you're transforming lives. This bundle comprises the following courses: QLS Endorsed Courses: Course 01: Diploma in British Sign Language at QLS Level 2 Course 02: Diploma in Speech and Language Therapy at QLS Level 5 CPD QS Accredited Courses: Course 03: Phonics in Early Years Settings Course 04: Early Years Foundation Stage (EYFS) Course 05: Autism Course 06: Teaching : Teacher Training Course 07: English Language and Grammar Course Learning Outcomes By the end of this Master the theoretical aspects of British Sign Language. Gain insights into Speech and Language Therapy. Understand the role of phonics in early years settings. Grasp the principles of the Early Years Foundation Stage (EYFS). Develop a theoretical understanding of Autism. Learn the essentials of teacher training. Enhance your proficiency in English language and grammar. Understand how to use your new skills in practical, everyday contexts. The "British Sign Language and Speech Therapy" bundle offers a profound theoretical insight into seven key areas of communication and learning. The bundle includes two QLS-endorsed courses that cover the essentials of British Sign Language and Speech and Language Therapy. You will gain a deep understanding of sign language, communication techniques and therapy, enabling you to foster more inclusive environments. The five CPD QS accredited courses in the bundle expand your knowledge and skills in early years education, teaching strategies, and understanding Autism. These courses provide you with a robust understanding of phonics teaching, the Early Years Foundation Stage (EYFS), teacher training techniques, and the intricacies of the English language and grammar. This bundle prepares you for a range of roles focusing on communication, inclusivity, and education. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals passionate about communication and language learning. Aspiring speech and language therapists. People interested in working with individuals with special communication needs. Education professionals seeking to expand their understanding of early childhood education and language development. Career path British Sign Language Interpreter, with a UK salary range of £20,000 - £36,000. Speech and Language Therapist, earning between £24,000 - £45,000 in the UK. Early Years Educator, with an average salary range of £18,000 - £26,000. Autism Support Specialist, earning between £18,000 - £35,000. Teacher/Teacher Training roles, with an average UK salary of £24,000 - £41,000. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Interview and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Interview bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Interview course that will enhance your skills and prepare you for the competitive job market. This Interview Bundle Consists of the following Premium courses: Course 01: Motivational Interviewing Course 02: Certificate in CV Writing and Interview Skills Course 03: English for Job Interview Course 04: Video Job Interview for Job Seekers Course 05: Facilities Management Level 3 Course 06: Recovering from a Job Loss in Technology Course 07: Employment Law Level 3 Course 08: Personal and Networking Skills Course 09: Leadership & Management Diploma Course 10: Assertiveness and Self-Confidence Development Course 11: Public Speaking and Presentation Skill Course Course 12: Cross-Cultural Awareness Training Course 13: Career Journey in 2021 and Beyond Course 14: Time Management How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum: Course 01: Motivational Interviewing Introduction Principles of Motivational Interviewing Motivational Interviewing: Skills & Strategies Stages of Change Theories of MI Developing and Maintaining MI Skills Motivational Interviewing in Various Health Settings Perils and Possibilities of Group-Based MI CPD 140 CPD hours / points Accredited by CPD Quality Standards Certificates Certificate of completion Digital certificate - Included
Overview This course delves into the core aspects of retail management, covering strategic planning, buying, pricing, supply chain, and team leadership. Participants will learn effective retail strategies, trends analysis, and customer targeting, as well as negotiation skills with suppliers. The course also addresses management skills, ensuring a holistic understanding of retail operations and time management in the retail industry. Learning Outcomes: Grasp the fundamental principles of retail management. Develop effective retail strategies to drive business growth. Understand the intricacies of retail buying and merchandising. Master pricing strategies and their impact on sales. Gain insights into supply chain management within retail. Analyze market trends and effectively target customers. Learn how to choose the ideal retail location. Enhance negotiation skills for dealing with suppliers. Why buy this Operations and Time Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Operations and Time Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Operations and Time Management course is ideal for Aspiring retail managers seeking comprehensive training. Current retail professionals aiming to upskill and refine their strategies. Entrepreneurs planning to venture into the retail industry. Business students interested in retail operations and management. Prerequisites This Operations and Time Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Retail Manager - Average Salary: £25,000 - £40,000 per year. Store Operations Coordinator - Average Salary: £22,000 - £32,000 per year. Merchandising Manager - Average Salary: £30,000 - £45,000 per year. Supply Chain Analyst - Average Salary: £25,000 - £35,000 per year. Retail Strategy Consultant - Average Salary: £40,000 - £55,000 per year. Course Curriculum Module 01: Introduction to Retail Management Introduction to Retail Management 00:22:00 Module 02: Retail Strategy Retail Strategy 00:13:00 Module 03: Retail Buying and Merchandising Retail Buying and Merchandising 00:17:00 Module 04: Retail Pricing Retail Pricing 00:32:00 Module 05: Supply Chain Management in Retailing Supply Chain Management in Retailing 00:12:00 Module 06: Taking Trends and Targeting Customers Effectively Taking Trends and Targeting Customers Effectively 00:11:00 Module 07: Choosing a Retail Location Choosing a Retail Location 00:14:00 Module 08: Negotiate the Right Deal with Suppliers Negotiate the Right Deal with Suppliers 00:12:00 Module 09: Management Skills for Leading Your Team Management Skills for Leading Your Team 00:17:00 Module 10: Health & Safety for Retail Stores Health & Safety for Retail Stores 00:21:00