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Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Master the art of Stakeholder Management with our comprehensive training program. Whether you're a project manager, business analyst, or aspiring leader, understanding and effectively engaging with stakeholders is crucial for organizational success. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Stakeholder Management Training course, learners will gain essential skills to effectively handle relationships with stakeholders. They will understand the importance of identifying and analyzing stakeholders, learning how to map their interests and influence. Building strong relationships through effective communication and engagement strategies will be emphasized, enabling learners to foster trust and cooperation. They will also learn techniques to manage conflicts that may arise with stakeholders, ensuring smoother project implementation and outcomes. The course covers various stakeholder theories, providing insights into different perspectives and approaches to stakeholder management. Learners will develop the ability to monitor and evaluate stakeholder engagement efforts, helping them adjust strategies for better outcomes. Overall, the course equips learners with practical tools and knowledge to navigate complex stakeholder relationships in a business environment effectively. Course Curriculum Module 01: Introducing Stakeholder Management Module 02: Stakeholder Mapping Module 03: Building Strong Business Relationships With Stakeholders Module 04: Stakeholder Engagement Module 05: Managing Stakeholder Conflict Module 06: Stakeholder Theories Module 07: Monitoring and Evaluating the Engagement Module 08: Stakeholder Engagement Through Effective Communication Learning Outcomes Understand Stakeholder Management principles and their significance in organisations. Apply Stakeholder Mapping techniques to identify key stakeholders effectively. Develop strategies for building and maintaining strong stakeholder relationships. Implement methods for engaging stakeholders in business decision-making processes. Manage and resolve conflicts that may arise with stakeholders effectively. Evaluate Stakeholder Engagement initiatives using appropriate monitoring and evaluation methods. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Project managers Business analysts Marketing professionals Operations managers Strategic planners Career path Business Development Manager Public Relations Officer Corporate Communications Specialist Government Relations Manager Customer Relationship Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock your potential and transform lives with our unique programme. This comprehensive course is designed to guide you through the journey of becoming a skilled spiritual life coach. You'll delve into the essentials, mastering the art of connecting deeply with others, understanding their needs, and helping them navigate their spiritual paths. Our curriculum is meticulously crafted to ensure you gain a profound understanding of spiritual life coaching, equipping you with the tools to foster meaningful change and growth in the lives of those you coach. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access As you progress, you'll explore the core qualities that make an exceptional coach, honing your abilities to inspire and support others. You'll be guided through advanced coaching techniques, ethical guidelines, and strategies for building and growing your coaching practice. Learn how to effectively market your services, attracting clients who are eager to benefit from your guidance. Whether you're just starting or looking to expand your existing practice, our course offers the insights and knowledge you need to thrive in the world of spiritual life coaching. Embark on this transformative journey and make a lasting impact on the lives of others while enriching your own. Course Curriculum Module 01: Basics of Spiritual Life Coaching Module 02: Understanding Spiritual Life Coaching Module 03: Fundamental Qualities of a Coach Module 04: Advanced Coaching Module 05: Ethical Guideline Module 06: Marketing Your Business Module 07: Growing Your Business Learning Outcomes: Grasp fundamental concepts of spiritual life coaching and its core principles. Identify and cultivate essential qualities required for effective coaching practice. Master advanced techniques and strategies for spiritual life coaching. Apply ethical guidelines within various coaching scenarios. Develop marketing strategies to promote and grow your coaching business. Implement effective business growth strategies tailored to coaching practices. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking personal spiritual growth. Aspiring spiritual life coaches. Experienced coaches expanding their expertise. Entrepreneurs in the wellness industry. Therapists integrating spiritual coaching. Career path Spiritual Life Coach Wellness Coach Holistic Health Practitioner Mindfulness Trainer Personal Development Consultant Life Coaching Business Owner Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Ready to ride like a pro? Dive into the comprehensive "Cycling Training: Buying, Fitting, and Road Skills" course and transform your cycling journey from ordinary to extraordinary. With expert guidance and hands-on modules, you'll conquer the road with confidence and finesse. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this cycling training course, learners will discover essential skills and knowledge to enhance their cycling experience. They will first explore road skills, learning how to navigate safely through different environments and traffic scenarios. Next, they will gain insights into purchasing a suitable bicycle, understanding factors like size, type, and features to match their needs. Then, they will delve into the importance of proper fitting and selecting accessories to optimize comfort and performance. Maintenance techniques will be covered, empowering learners to keep their bikes in top condition for longevity and efficiency. Additionally, they will learn strategies for maximizing their enjoyment and benefits from cycling, whether for fitness, commuting, or leisure. Finally, they will explore real-world applications, including practical tips for integrating cycling into everyday life and overcoming common challenges on the road. Through this comprehensive curriculum, learners will develop the skills and confidence to fully embrace the world of cycling. Course Curriculum Module 01: Road Skills Module 02: How to Buy a Cycle Module 03: Fitting and Accessories Module 04: Cycle Maintenance Module 05: Getting the Most Out of Cycling Module 06: Cycling in the Real World Learning Outcomes: Master road safety techniques for confident cycling in various environments. Evaluate cycle options to make informed purchasing decisions within budget. Apply correct fitting principles and choose suitable accessories for optimum comfort. Perform basic maintenance tasks to keep cycles in optimal condition. Implement strategies for enhancing cycling performance and endurance effectively. Navigate real-world cycling challenges with confidence and adaptability. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Novice cyclists seeking fundamental skills and knowledge enhancement. Experienced cyclists looking to refine their techniques and upgrade equipment. Individuals interested in adopting cycling as a regular fitness activity. Commuters considering cycling as a sustainable transportation option. Enthusiasts eager to explore the joys of cycling in different terrains. Career path Bicycle Mechanic Cycling Instructor Bike Shop Sales Assistant Cycle Courier Cycling Event Coordinator Bicycle Tour Guide Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Transport Manager Training course is pivotal in today's interconnected world, offering a comprehensive understanding of Transport Management. In an era where efficient logistics is vital for businesses, mastering Transport Manager skills ensures smooth operations and compliance with regulations. With modules covering diverse aspects like Transport Management Systems, legal frameworks, and safety protocols, this course equips individuals with the expertise needed to navigate complex transportation networks. In the UK, where the demand for skilled Transport Managers is burgeoning, certification significantly enhances employability. On average, Transport Managers in the UK earn between £30,000 to £50,000 per annum, reflecting the lucrative opportunities awaiting qualified professionals. Moreover, with the sector witnessing a steady growth rate of 3.5% annually, learning Transport Management ensures sustainable career prospects. As businesses increasingly rely on efficient supply chains, the importance of Transport Managers continues to rise, making this course indispensable for aspiring professionals seeking to thrive in the dynamic logistics industry. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Transport Management Module 02: Transport Management Systems (TMS) Module 03: Transportation Management Strategy Module 04: Road Freight Transport Laws and Permits Module 05: Rail and Transport Management Module 06: Transport Management for Ports and Inland Waters Module 07: Transport Management for Airlines Module 08: Trends, Challenges and Best Practice in Transport Management Module 09: Transport Management and Health and Safety Learning Outcomes: Understand fundamentals of transport management strategies for diverse industries. Implement efficient transport management systems to streamline operations effectively. Navigate legal requirements and permits governing road freight transport. Develop strategies for rail, port, and air transport management. Analyze trends, challenges, and best practices in transport management. Prioritize health and safety protocols within transport management frameworks. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Transport Manager Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Transport Manager Training. Moreover, this course is ideal for: Aspiring transport managers seeking comprehensive industry knowledge. Professionals in logistics aiming to enhance career prospects. Managers in transportation industries desiring advanced strategic insights. Individuals transitioning to transport management roles from related fields. Entrepreneurs venturing into transport and logistics businesses. Requirements There are no requirements needed to enrol into this Transport Manager Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Transport Manager Training course. Career path After finishing this Transport Manager Training course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Transport Manager Training are: Transport Manager - £30K to 45K/year Logistics Coordinator - £25K to 35K/year Fleet Operations Manager - £35K to 50K/year Transportation Planner - £28K to 40K/year Aviation Operations Specialist - £25K to 40K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Description Want to increase the business growth of your company by enhancing the workplace environment? Enrol the Workplace Essential Training: Team Player course and learn the workplace essential skills for becoming a good team player. Teamwork is one of the secrets of success for any business organization. However, to ensure good teamwork required a plethora of things including good leadership and the way a leader treat and engage other team members, communication skills, and more. Throughout the course, you will learn how to become a good team player. The course explains team player and non-team player and shows the difference between them. Instead of these, the course discusses the qualities of a team player. You will know the different types of teams and the types of teams a successful organization needs. The course helps you to identify what type of team player you are and what is your role in the workplace. In short, the course guides you to develop strategies for enhancing teamwork. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: This course does not involve any assessment. Students can order their course completion Certificate at an additional cost of £39 for hard copy and in PDF format at £24. Who is this Course for? Workplace Essential Training: Team Player is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Workplace Essential Training: Team Player is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Overview 00:05:00 Being a Team Player 00:15:00 Being a Good Team Player 00:30:00 Team Work 00:20:00 Why Teamwork Fails 00:30:00 Strategies 00:15:00 Course Certification Order your Certificate 00:00:00

In today's modern world, understanding and addressing anxiety in children and young people, especially during the COVID-19 pandemic, is paramount. This course delves deeply into the causes and manifestations of anxiety disorders, with specific focus on its impact on children and youth. Given the unprecedented challenges posed by the pandemic, learning to support and manage anxiety in this demographic is crucial. Through modules dedicated to the effects of COVID-19 on children and young people, as well as strategies for supporting them during these trying times, participants gain invaluable skills. Additionally, the course explores methods for managing anxiety within families and provides guidance on bereavement during the pandemic. By mastering these techniques, individuals not only enhance their ability to mitigate anxiety in children and youth but also boost their employability, especially in the UK where mental health awareness in educational and social settings is increasingly prioritized. Enroll in this course today to acquire essential knowledge and skills in addressing anxiety in children and young people, and make a meaningful difference in their lives. Key Features: CPD Certified Anxiety in Children and Young People Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Anxiety and It's Causes Module 02: Anxiety Disorders Module 03: Anxiety in Children Module 04: Anxiety in Young People Module 05: Impact of Covid 19 on Children and Women and Young People Module 06: Supporting Children During Covid 19 Module 07: Supporting Young People During Covid 19 Module 08: Managing Anxiety in Families with Children and Youth During the COVID-19 Outbreak Module 09: Treatment of Anxiety Disorder Module 10: Bereavement Guide During COVID 19 Learning Outcomes: Identify causes and triggers of anxiety in children and adolescents. Recognize different types of anxiety disorders affecting young individuals. Understand the specific manifestations of anxiety in children. Explore the impact of COVID-19 on the mental health of children. Implement effective strategies for managing anxiety within families. Provide essential support and guidance to children and young people during COVID-19. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Anxiety in Children and Young People course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Anxiety in Children and Young People. Moreover, this course is ideal for: Parents seeking to understand and support their children better. Educators aiming to create a supportive environment for their students. Mental health professionals looking to enhance their understanding and skills. Social workers striving to assist vulnerable children and young people. Anyone concerned about the well-being of children and adolescents. Requirements There are no requirements needed to enrol into this Anxiety in Children and Young People during COVID-19 course. We welcome individuals from all backgrounds and levels of experience to enrol into this Anxiety in Children and Young People during COVID-19 course. Career path After finishing this Anxiety in Children and Young People course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Anxiety in Children and Young People are: Child and Adolescent Psychiatrist - £60K to 90K/year Clinical Psychologist specializing in Child Mental Health - £40K to 70K/yr School Counsellor - £25K to 40K/yr Family Therapist - £30K to 50K/yr Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you tired of struggling with fad diets and endless exercise routines? Say goodbye to the frustration and hello to success with our comprehensive Weight Loss Management Course! Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this course, learners will discover the significance of nutrition for weight loss and overall health. They will delve into the world of essential micronutrients and how they play a vital role in maintaining a balanced diet. Through exploring weight control management techniques, learners will grasp effective strategies for achieving and maintaining a healthy weight. They will also gain insights into various methods and approaches for managing weight loss effectively. Additionally, learners will learn about eating disorders, their causes, and potential treatments, fostering an understanding of how to support individuals facing such challenges. Finally, the course will cover diet and nutrition-related diseases, equipping learners with knowledge to prevent and manage these conditions through proper dietary choices. Overall, this curriculum empowers learners with essential knowledge and skills to navigate their weight loss journey and promote overall well-being. Course Curriculum Module 01: Importance of Nutrition Module 02: Micronutrients Module 03: Weight Control Management Module 04: Weight Loss Management Module 05: Eating Disorders Module 06: Diet and Nutrition related Diseases Learning Outcomes: Understand the significance of balanced nutrition for weight management strategies. Identify essential micronutrients crucial for maintaining optimal health and weight. Implement effective strategies for controlling and managing body weight. Utilize evidence-based techniques for successful weight loss management. Recognize common eating disorders and their impact on weight management. Demonstrate knowledge of diet and nutrition-related diseases prevention and management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking comprehensive knowledge on nutrition and weight management. Healthcare professionals aiming to enhance their expertise in weight management. Fitness enthusiasts interested in understanding effective weight loss strategies. Nutritionists and dietitians looking to expand their proficiency in weight management. Anyone committed to achieving and maintaining a healthy body weight. Career path Nutrition Advisor Weight Management Consultant Dietitian Health Educator Wellness Coach Eating Disorder Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock your potential and transform lives with our unique programme. This comprehensive course is designed to guide you through the journey of becoming a skilled spiritual life coach. You'll delve into the essentials, mastering the art of connecting deeply with others, understanding their needs, and helping them navigate their spiritual paths. Our curriculum is meticulously crafted to ensure you gain a profound understanding of spiritual life coaching, equipping you with the tools to foster meaningful change and growth in the lives of those you coach. Key Features: CPD Certified Developed by Specialist Lifetime Access As you progress, you'll explore the core qualities that make an exceptional coach, honing your abilities to inspire and support others. You'll be guided through advanced coaching techniques, ethical guidelines, and strategies for building and growing your coaching practice. Learn how to effectively market your services, attracting clients who are eager to benefit from your guidance. Whether you're just starting or looking to expand your existing practice, our course offers the insights and knowledge you need to thrive in the world of spiritual life coaching. Embark on this transformative journey and make a lasting impact on the lives of others while enriching your own. Course Curriculum Module 01: Basics of Spiritual Life Coaching Module 02: Understanding Spiritual Life Coaching Module 03: Fundamental Qualities of a Coach Module 04: Advanced Coaching Module 05: Ethical Guideline Module 06: Marketing Your Business Module 07: Growing Your Business Learning Outcomes: Grasp fundamental concepts of spiritual life coaching and its core principles. Identify and cultivate essential qualities required for effective coaching practice. Master advanced techniques and strategies for spiritual life coaching. Apply ethical guidelines within various coaching scenarios. Develop marketing strategies to promote and grow your coaching business. Implement effective business growth strategies tailored to coaching practices. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking personal spiritual growth. Aspiring spiritual life coaches. Experienced coaches expanding their expertise. Entrepreneurs in the wellness industry. Therapists integrating spiritual coaching. Career path Spiritual Life Coach Wellness Coach Holistic Health Practitioner Mindfulness Trainer Personal Development Consultant Life Coaching Business Owner Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Description Learn to express what you want to say and know the strategies for making your message more clear and concise with the Honing and Delivering Your Message course. The course helps you to identify the points and areas that you wish to express. The course guides you to deliver your message more efficiently so that receiver understands your thoughts and points. Proper messaging is a must for everywhere no matter it is for official purpose or personal reason. If you are unable to express your message properly, it can cause various misunderstanding. In this course, you will learn to clarify your message and know the techniques of presenting your message towards the desired person. The course also covers various forms of communication for successful messaging, effective listening and communication skills, and the techniques of making your listener fall for you. Upon completion, you will learn the skills for becoming a better spokesperson and know to present your ideas to a group or social media. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Honing and Delivering Your Message is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Honing and Delivering Your Message is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Honing and Delivering Your Message OVERVIEW 00:05:00 WHAT IS YOUR MESSAGE 00:20:00 WAYS TO PRESENT YOUR MESSAGE 00:30:00 EFFECTIVE LISTENING 00:15:00 WHAT IS YOUR BODY SAYING 00:30:00 PRESENTING YOUR MESSAGE TO AN AUDIENCE 00:15:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00