Business Management & Business Analysis are essential pillars in any thriving organisation. This course equips you with the knowledge to navigate the world of business operations and analysis, whether you're aiming to lead projects, optimise processes, or evaluate strategic decisions. Throughout the course, you'll gain a clear understanding of core business principles, including organisational behaviour, market analysis, and decision-making frameworks that shape the business landscape. By delving into both management and analysis, you’ll develop a strong foundation for driving business growth and making informed decisions that enhance company performance. Whether you're looking to build a new career or climb the corporate ladder, this course will help you hone your understanding of management concepts, data analysis techniques, and business strategy. You'll learn how to interpret data, design actionable strategies, and approach complex challenges with a methodical mindset. As the business world continuously evolves, your ability to analyse and manage effectively will allow you to confidently contribute to any organisation’s success, setting you up for future leadership roles. This is your opportunity to shape your career trajectory with in-depth knowledge of business dynamics and management skills. Key Features: CPD Certified 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Business Management Module 01: Accounting Concepts and Standards Module 02: Balance Sheet Module 03: Income statement Module 04: Financial statements Module 05: Cash Flow Statements Module 06: Understanding Profit and Loss Statement Module 07: Financial Budgeting and Planning Module 08: Introduction to Finance Module 09: Essential Skill for Financial Advisor Module 10: Financial Planning Module 11: Financial Risk Management and Assessment Module 12: Investment Planning Module 13: Business Processes Module 14: Ratio Analysis Module 15: Planning & Forecasting Operations Module 16: Ten Common Statistical Mistakes Module 17: Needs Assessment Module 18: Business Analysis Planning Module 19: Strategy Analysis Module 20: Stakeholder Analysis Module 21: Business Development and Succession Planning Module 22: Process Management Module 23: Supply Chain Management Module 24: Procurement & Purchasing Management Module 25: Project Management Module 26: Business Analysis Planning and Monitoring Module 27: Strategic Analysis and Product Scope Module 28: Quality Management Module 29: Negotiation Techniques Module 30: Communication Skills Module 31: Skills of an Effective Administrator Module 32: What is Marketing? Module 33: Common Marketing Types (I) Module 34: Common Marketing Types (II) Module 35: Business Etiquette Module 36: Introduction to Strategic Management Business Module 37: Corporate Governance Module 38: Industry Analysis Module 39: Strategy Formulation Module 40: Strategy Implementation Module 41: Building a Brand Module 42: Generating Success from the Customer Relationship Module 43: Understanding Business Law Module 44: Contract & Business Law Module 45: Consumer Law and Protection Module 46: Introduction to Human Resources Module 47: Business Proposal Writing Module 48: The Market System and the Circular Flow Model Module 49: Supply, Demand and Prices Module 50: Market Structure: Perfect Competition vs Monopoly Business Analysis Module 01: An Introduction to Business Analysis Module 02: The Necessity of a Business Analyst Module 03: Addressing Requirements Module 04: Needs Assessment Module 05: Business Analysis Planning Module 06: Strategy Analysis Module 07: Stakeholder Analysis Module 08: Requirements Elicitation Module 09: Requirements Analysis Module 10: Traceability and Monitoring Module 11: Solution Evaluation ________________________________________________________________________ Complete Career Guide for Business Management & Business Analysis (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Management. In addition to mastering the essentials of Management, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Health and Management. Your dream career starts here! List of career guide courses included in Business Management & Business Analysis With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Analyze and interpret financial statements for informed decision-making. Create risk-reduction measures and strategic company plans. Analyze the organization thoroughly, taking into account the needs of stakeholders and requirements. Acquire essential skills in communication, negotiation, and project management. Manage the intricacies of company law while guaranteeing adherence to the law. Develop a comprehensive understanding of marketing, strategic management, and company growth. ________________________________________________________________________ Accreditation All of our courses, including this course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious entrepreneurs looking for a thorough comprehension. Individuals aiming for proficiency in financial planning and analysis. Those pursuing careers in project management and strategic development. Enthusiasts for industry who are ready to negotiate moral and legal terrain. Career path Financial Analyst - £40K to 60K/year. Business Analyst - £35K to 55K/year. Project Manager - £45K to 70K/year. Marketing Manager - £40K to 65K/year. Human Resources Manager - £40K to 60K/year. Certificates 11 CPD Accredited e-Certificates Digital certificate - Included 11 CPD Accredited Hard Copy Certificates Hard copy certificate - Included
This course delves into the dynamic world of social media advertising, offering a comprehensive exploration of platform selection, target audience segmentation, and persona development. From understanding the fundamentals to executing targeted campaigns, participants will gain invaluable insights to maximize their digital impact. After the successful completion of the course, you will be able to learn about the following:⦠Introduction to social media advertising.⦠Choosing the right social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.)⦠Target audience segmentation and persona development. Navigate the intricate landscape of social media advertising with precision. Learn the nuances of platform selection, including Facebook, Instagram, Twitter, LinkedIn, and more. Dive into advanced strategies for target audience segmentation and persona development, optimizing your campaigns for maximum engagement and ROI. Explore the realm of social media advertising, mastering the intricacies of platform selection, audience targeting, and campaign optimization. Gain the skills needed to excel in roles such as Social Media Advertising Specialist, Digital Marketing Strategist, or Campaign Optimization Specialist. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Social Media Advertising Self-paced pre-recorded learning content on this topic. Social Media Advertising Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Social Media Advertising Specialist Digital Marketing Strategist Social Media Manager Ad Operations Analyst Digital Advertising Coordinator Campaign Optimization Specialist Social Media Content Creator Digital Marketing Consultant Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Course Overview Learn how to improve your use of the most overlooked and useful functions in Microsoft's top-selling platform when you take this course for VLOOKUP in Excel. In its basic form, VLOOKUP (Vertical Lookup) is the fundamental function that allows Excel to look for values in arrays and calculate results. However, it is often underused and misunderstood by programmers and users. So let us help you take your appreciation of VLOOKUP to new levels and allow you to use Excel in new and exciting ways. This VLOOKUP tutorial contains 23 informative modules of learning; all focused on expanding your knowledge of this versatile function. You will be shown how to master a vast range of capabilities, from applying formulas to combining multiple tables and seamlessly adding new fields. If you don't know how to practically utilise all of these operations, then you're not using VLOOKUP to its full potential. So take your spreadsheet skills to a whole new level and enrol now. This best selling Vlookup in Excel has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Vlookup in Excel is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Vlookup in Excel is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Vlookup in Excel is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Vlookup in Excel, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Vlookup in Excel will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Vlookup in Excel to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Think about the backbone of any successful organization. It's the administrative team, the secretarial staff, and the PAs who keep things running smoothly. A recent study in the UK found that demand for skilled administrative professionals has grown by 15% in the last two years. Are you ready to step up and take on a leadership role in this essential field? This comprehensive Level 7 Diploma equips you with the advanced skills and knowledge to excel in administrative, secretarial, and personal assistant positions. You'll master essential areas like business communication, time management, project coordination, and legal procedures. Additionally, you'll gain expertise in using the latest Microsoft Office tools and navigate complex areas like GDPR and payroll. This Admin, Secretarial & PA at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 180 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Admin, Secretarial & PA course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Admin, secretarial & PA Bundle Package includes: Course 01: Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 10 Additional CPDQS Accredited Premium Courses - Course 01: Complete Microsoft Word Course 02: Microsoft Excel - Beginner, Intermediate & Advanced Course 03: Legal Secretary Course 04: GDPR Course 05: Payroll Course 06: Administrative Management Course 07: Leadership & Management Diploma Course 08: HR Assistant Course 09: Decision-Making in High-Stress Situations Course 10: Workplace Health and Safety Empower yourself to become an indispensable asset in today's competitive workplace. Enrol today and take your career to the next level! Learning outcome of this Admin, Secretarial & PA: Apply advanced administrative procedures for optimal efficiency. Demonstrate exceptional communication skills in written and verbal formats. Effectively manage time and prioritize tasks in a fast-paced environment. Utilize advanced Microsoft Office applications to streamline workflows. Navigate complex legal and regulatory requirements with confidence. Develop leadership qualities to motivate and support colleagues. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Admin, secretarial & PA Get a free student ID card with Admin, secretarial & PA Training program (£10 postal charge will be applicable for international delivery) The Admin, secretarial & PA is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Admin, secretarial & PA course materials The Admin, secretarial & PA comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Module 1: Personal Assistant Module 2: Admin Support Module 3: Administrative Management Module 4: Organisational Skills Module 5: Telephone Etiquette Module 6: Business Writing Module 7: Time Management Module 8: Body Language and Effective Communication Module 9: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 01: Complete Microsoft Word Manipulating Images Using Custom Graphic Elements Collaborating On Documents Adding Document References And Links Securing A Document Using Forms To Manage Content Automating Repetitive Tasks With Macros Course 02: Microsoft Excel - Beginner, Intermediate & Advanced Section 01: Getting Started Section 02: Excel Basics Section 03: Excel Essential Functions Section 04: XLookup Only For Excel 2021 And Office 365 Section 05: Get Data And Tools Section 06: Formatting Data And Tables Section 07: Pivot Tables Section 08: Excel Charts Section 09: Advanced Excel Charts Section 10: Pivot Charts Section 11: Maps Chart Above 2019 Section 12: Business-Geo Charts Section 13: Named Ranges Section 14: Import Data Into Excel Section 15: Advanced Excel =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Seasoned Admin, Secretarial & PA professionals seeking career growth. Aspiring executive and personal assistants. Career changers entering Admin, Secretarial & PA roles. Individuals specialising in Admin, Secretarial & PA. Advanced administrative skills seekers. Requirements No prior background or expertise is required for this Admin, secretarial & PA bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Executive Assistant: £25,000 - £50,000 Office Manager: £30,000 - £45,000 PA to CEO: £35,000 - £60,000 Administrative Director: £45,000 - £80,000 Operations Manager: £35,000 - £70,000 Business Development Manager: £35,000 - £70,000 Certificates Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.
Description: Some people are born as leaders; others have leadership thrust upon them. Either way in order for you to be a business leader, you definitely need to outshine the competition. Now you can do just that with the help of this Business Leadership and Management Course course. This course will help you learn about the role of a manager and how it is different compared to others. You will also learn about Peter Senge's learning disciplines, Kouzes and Posner's five leadership practices, develop core skills - communication and delegation - and more. So if you want to take charge, you can do so with this course. Learning Outcomes: Give a definition to your role as a manager and recognize how the role is different from the other roles you had Réalisé the management challenge and the latest activities of management Find out how you can get ready for an encounter the forces of change Figure out the paths for and your workspace to organize and have a jump to the next level Understand your leadership profile as well as examine means to apply the knowledge to enhance your success as a manager Improve your competence for communication with others in meetings and for presentations Devise an action plan so as to manage your career success Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Leadership and Management Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Leadership and Management Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Business Leadership and Management Course - Updated Version Introduction to Business Management 00:25:00 Operations Management 00:24:00 Introduction to Business Analysis 00:14:00 Strategic Analysis and Product Scope 00:28:00 Project Management 00:19:00 Business Development and Succession Planning 00:24:00 Business Process Management 00:44:00 Planning & Forecasting Operations 00:21:00 Performance Management 00:18:00 Management of Cash and Credit 00:19:00 Managing Risk and Recovery 00:26:00 Quality Management 00:21:00 Communication Skills 00:25:00 Business Environment 00:16:00 Organisational Skills 01:16:00 Negotiation Techniques 00:16:00 Human Resource Management 00:19:00 Motivation and Counselling 00:22:00 Customer Service 00:16:00 Time Management 00:40:00 Conflict Management 00:14:00 Business Leadership and Management Course - Old Version Course Overview 00:15:00 About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Understanding Leadership 00:30:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 The Four Room Apartment 00:15:00 Time Management Tips and Tricks 00:30:00 Managers vs. Leaders 00:15:00 Types of Thinking 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Mock Exam Mock Exam- Business Leadership and Management Course 00:20:00 Final Exam Final Exam- Business Leadership and Management Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Master the art of dishwashing with our comprehensive course - 'Dishwashing Skills Development: From Basics to Advanced.' Explore manual and automatic techniques, understand detergents and safety, and embrace sustainability. Perfect for home enthusiasts and hospitality professionals seeking expertise in maintaining a hygienic and eco-friendly kitchen. Elevate your skills and join us on a journey from fundamental basics to advanced techniques in the world of dishwashing.
If you are new to Quantum computing, then this course will help you understand the fundamentals and practicalities of this field. This course will provide you with step-by-step guidance in learning the implementation and important methodologies associated with Quantum computing in a beginner-friendly environment.
This course provides an overview of conflict and crisis management in project management. Participants will learn about the nature, features, and causes of conflict, as well as the contributing factors and types of project conflicts. The course will also cover conflict management, conflict resolution approaches, and strategies for managing conflict in project management. In addition, the course will explore crisis management, including types of project crises, elements and stages of crisis management, and principles for leading through crisis. Participants will also learn about crisis management tools and their application in project management. This course provides a comprehensive understanding of conflict and crisis management in project management. Participants will learn about the nature, features, and causes of conflict, as well as the contributing factors and types of project conflicts. By the end of the course, learners will be equipped with the knowledge and skills to effectively manage conflicts and crises in project management. After the successful completion of the course, you will be able to learn about the following; Nature, features, and causes of Conflict. Contributing factors and types of Project Conflicts. What is Conflict Management? Conflict Resolution Approaches and the Role of the Project Manager. Conflict Resolution Strategies in project management. What Is Crisis Management? Types of Project Crisis. Elements and stages of Crisis M Five Principles for Leading Through Crisis. Crisis Management Tools. This course provides a comprehensive understanding of conflict and crisis management in project management. Participants will learn about the nature, features, and causes of conflict, as well as the contributing factors and types of project conflicts. The course will cover conflict management, conflict resolution approaches, and strategies for managing conflict in project management. In addition, the course will explore crisis management, including types of project crises, elements and stages of crisis management, and principles for leading through crisis. Participants will also learn about crisis management tools and their application in project management. By the end of the course, learners will be equipped with the knowledge and skills to effectively manage conflicts and crises in project management. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Conflict and Crisis Management in Projects Self-paced pre-recorded learning content on this topic. Conflict and Crisis Management in Projects Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Project Managers Project Coordinators Project Analysts Business Analysts Team Leaders Department Managers Executives overseeing projects Consultants Engineers IT Professionals Marketing Managers Human Resources Managers Financial Analysts Operations Managers Supply Chain Managers Product Managers. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
2 QLS Endorsed Courses | FREE 2 CPD Courses + PDF Certificates | Free QLS Hardcopy Certificates | Lifetime Access