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This Health and Safety Level 3 course is essential for anybody working in a Supervisory or Management role in any sector. Also, if you are wanting to make Health and Safety your chosen career, this IIRSM and CPD accredited course is the ideal starting point on your journey to IOSH and Nebosh qualifications. The course is also ideal for people running their own business and wanting to operate legally and safely.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Unlock the power of play with our Play Therapy and Child Counselling course bundle! This comprehensive bundle is designed to provide you with the knowledge and skills needed to make a meaningful impact in the lives of children and young people. The first course in the bundle is QLS-endorsed, and as a bonus, you'll receive a QLS hardcopy certificate for free, highlighting your commitment to professional development. In addition, the remaining 10 courses are CPD-QS accredited, ensuring their relevance and credibility in the field. Throughout the courses, you'll learn how to effectively implement play therapy techniques, understand child protection and safeguarding, explore educational psychology and child development, gain insights into child counselling and youth work, and much more. With a focus on proper application, these courses will equip you with the knowledge and skills necessary to excel in this field. As the demand for qualified professionals in play therapy and child counselling continues to grow, this bundle presents a unique opportunity to enhance your expertise and open doors to various career opportunities. Whether you're a childcare professional, teacher, counsellor, social worker, or youth worker, this bundle is tailored to meet your needs and help you achieve your career goals. This Emotional Intelligence and Human Behaviour Bundle Package includes: Course 01: Diploma in Emotional Intelligence and Human Behaviour and Human Behaviour at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Mindfulness & Emotional Intelligence Training Course 02: Mental Health Awareness Course Course 03: Career Coaching Course 04: Counselling Skills Training Course 05: Leadership and People Management Diploma Course 06: Workplace Team Networking Diploma Course 07: Personal Development Masterclass Course 08: Developing Interpersonal Skills Course Course 09: Conflict Management Training Course 10: Self-Help Psychology: Mental Freedom Why Prefer This Emotional Intelligence and Human Behaviour Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Emotional Intelligence and Human Behaviour bundle courses, you will be able to learn: Master the principles and techniques of play therapy, utilising toys, games, and creative activities to promote emotional healing and development in children. Gain a deep understanding of child protection and safeguarding, including legal and ethical responsibilities in working with children and young people. Explore educational psychology and child development theories, understanding the impact of environmental factors on children's well-being and learning. Develop skills in child playwork, including planning and facilitating play sessions, managing challenging behaviours, and promoting inclusion and diversity. Acquire knowledge in child counselling and youth work, including assessment techniques, therapeutic interventions, and effective communication skills. Learn strategies for identifying and managing challenging behaviours in children, including behaviour modification and positive discipline techniques. Gain awareness of child neglect and abuse, recognizing signs and symptoms, understanding reporting procedures, and addressing the impact on children's well-being. ***Curriculum breakdown of Emotional Intelligence and Human Behaviour*** Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Intelligence Test and Variations in Intelligence Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) How is the Emotional Intelligence and Human Behaviour Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Childcare professionals, including childminders, nursery workers, and playgroup leaders, looking to enhance their skills and knowledge in play therapy and child counselling. Teachers and teaching assistants working in primary and secondary schools, seeking to understand the psychological and developmental aspects of children and how play therapy can be incorporated in education. Counsellors and therapists who wish to specialise in working with children and young people, looking to expand their expertise in play therapy and child counselling techniques. Social workers and support workers involved in child welfare and child protection services, seeking to deepen their understanding of child development, safeguarding, and therapeutic interventions. Youth workers and community workers, looking to incorporate play therapy and child counselling approaches in their work with children and young people. Career path This bundle will give you an edge in various professions, such as: Play Therapist, £35,000 per year Child Counsellor, £30,000 per year Child Protection Officer £40,000 per year Educational Psychologist, £45,000 per year Childcare Manager, £32,000 per year Youth Worker, £26,000 per year Social Worker, £35,000 per year Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5 Hard copy certificate - Included

Excel Macros Certificate Course Finding out about Excel macros is vital for any individual who uses Excel at home or work. Regardless of whether you're hoping to build your overall Excel information or improve your abilities in the work environment, this course covers all you require. This course gives a thorough manual for Excel macros, including the references to utilize, and how to record and save macros. From proficient tips and counsel to top to bottom full scale classes and genuine equations you can quickly apply, this course covers all you require to think about each component of Excel macros.   You Will Learn: A comprehensive definition of Excel macros and how they work How to reference and record macros How to run, name and save macros Professional tips and expert advice Macro categories and practical coding   Benefits of Taking This Course: You will save time and increase productivity You will be able to interpret data faster and more effectively You will learn basic VBA coding and how to make it work for you You will be able to automate and optimise essential data You will understand the security risks associated with macros

10 QLS Endorsed Courses for Teacher | 10 Endorsed Certificates Included | Life Time Access

10 QLS Endorsed Courses for Historian | 10 Endorsed Certificates Included | Life Time Access

Embark on a literary adventure with the A-Level English Literature distance learning programme, crafted to nurture you as a discerning, self-reliant reader. Delve into an extensive assortment of literary works spanning various centuries, cultivating an ability to scrutinise closely and assess diverse critical perspectives. You'll acquire the knack of articulating well-informed, independent views based on robust evidence. Furthermore, you'll master weaving critical standpoints into your essays to bolster and cultivate your arguments. An A-Level in English Literature lays a solid foundation for any field demanding superior written communication, research, and analytical prowess. This qualification can pave your way into various careers including Journalism, Teaching, Law, Academia, Media, Advertising, Marketing, Politics, and the Performing Arts. A-Levels, the educational hallmark of the UK, are esteemed by universities and employers alike as an emblem of substantial accomplishment. Harness the power of the English Language to inspire, motivate, and challenge yourself in a myriad of ways. Possessing an A-Level symbolises an in-depth comprehension of a subject, enhancing your career prospects and presenting new opportunities. Designed in line with the latest specifications, this A-Level English Literature course is poised to provide you the best shot at success. With our comprehensive resources at your disposal, including a clear induction and well-structured assignments, you'll be adeptly prepared for the exam. Benefits you'll enjoy: An innovative course, devised according to the latest specification featuring captivating and interactive content Option for fast track available for this course (exams in 2022) A complimentary e-textbook to facilitate your learning Access to a network of partner exam centres (guaranteed exam venue) Unlimited tutor support – aiding in crafting a study plan and offering unwavering support throughout Exam pass assurance (In case of initial failure, we’ll support you until your subsequent exam) A-level English Literature will stimulate your reading habits, promoting a critical approach and fostering an understanding of analysing a variety of critical viewpoints. Awarding Body Details: Awarding body: AQA Our course code: X902 Qualification code: 7712A AQA qualifications, recognised and taught across 30 countries globally, are esteemed by employers and universities, enabling learners to progress to their subsequent life stage. AQA qualifications cater to a variety of abilities, encompassing GCSEs, IGCSEs, and A-levels. ⏰ Estimated Study Time Allocate between 200 and 300 hours for studying, plus extra time for assignment completion. 🌐 Learning Methodology Our innovative online learning platform delivers this course, offering an interactive and engaging experience. For those inclined, printable learning materials are available. Learning resources incorporate diverse media, including videos, quizzes, and interactive activities. 🗓️ Course Duration Commence your learning journey by enrolling today, and enjoy unlimited tutor support for up to 24 months from enrolment. 📝 Assessment Method All current enrolments are for Summer 2022 exams. Official Exams: Complete two standard written exams: 3-hour exam, 40% of marks 2-hour 30-minute exam, 40% of marks One coursework task, 20% of marks (See NEA below) We offer a guaranteed exam spot in one of our nationwide exam centres, eliminating the need for you to find one. Assignments: Throughout your course, you'll need to complete: - One introductory assignment - Ten assignments Though not contributing to your final grade, these provide an opportunity to submit work to your tutor for marking and feedback, helping gauge your progress. Non-Exam Assessment (NEA): - One coursework task, 20% of marks The A-Level assessment for the new specification includes a non-exam assessment (NEA). This coursework is completed during your learning and sent to your exam centre for marking. Further details provided upon enrolment. 🎓 Course Outcomes Upon successful completion, receive an A-Level in English Literature, issued by AQA. This syllabus (7712A) is specifically chosen for its suitability to distance learning. Your certificate is indistinguishable from those issued to students in any other academic setting. ℹ️ Additional Information Difficulty Level - 3 Entry Requirements - We strongly recommend prior study of English literature to GCSE or equivalent level. UCAS Points - 56 _________ Course Content 1. Love through the ages: Shakespeare's Othello 2. Love through the ages: Poetry - Anthology (Pre 1900) 3. Love through the ages: Prose - The Great Gatsby 4. Love through the ages: Unseen poems 5. Texts in shared contexts: Drama - A Streetcar Named Desire 6. Texts in shared contexts: Prose - The Handmaid's Tale 7. Texts in shared contexts: Poem - Skirrid Hill (Post-2000) 8. Texts in shared contexts: Unseen prose extract 9. Independent critical study The course covers various themes and literary works, exploring 'Love through the ages' with works like 'Othello' and 'The Great Gatsby', and 'Texts in shared contexts' like 'A Streetcar Named Desire' and 'The Handmaid's Tale'. The course also includes an 'Independent critical study' unit to develop research skills and analytical thinking. Course Content Methods of language analysisPhonetics, phonology and prosodicsGraphologyLexis and semanticsGrammar, including morphologyPragmaticsDiscourse Textual variations and representationsThe textual range (various subjects, writers, audiences)Functions of the textsIdentity and representationsHow audiences are addressed and positionedStructure and organisation of the texts Children’s language developmentPhonological, pragmatic, lexical, semantic and grammatical developmentThe development of written languageThe functions of children’s languageTheories and research about language development Diversity and changeLanguage in its wider social, geographical and temporal contextsProcesses of language changeSocial attitudes to language diversity and change Language discoursesStudying texts that convey attitudes to language diversity and changeMethods of conveying views and opinions about language issues: representations, identities and positioning.Connecting to discourses about languageThe directed writing task Language Investigation (NEA)Choosing an investigation focusCarrying out the investigation (including ethics, record keeping and referencing)Organising and analysing the data and interpretation of findingsConcluding your investigation Original writing (NEA)An overview of the assessment and marking criteria, including organising and referencing workChoosing your area of original writing (Power of persuasion, storytelling & power of information)Choosing and analysing style modelsProducing a reflective commentary Preparing for the A Level examinationsRevision TipsExam TechniquesPreparing for Paper 1Preparing for Paper 2

Level 4 Internal Quality Assurance Qualification with Risk Management Training Level up your career possibilities with quality assurance expertise and develop the ability to in internal quality assessment. Our unique and intensive Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) qualification will open up a vast window for furnishing your career! This in-demand Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) qualification is awarded by Focus, an established Ofqual-regulated Awarding Organisation, ensuring a solid foundation and assisting you to gain in-depth knowledge of the quality assurance sector. You will be learning from the principles of quality assurance to the fundamentals of the assessment process to risk assessment at a workplace and much more! Upon completing this Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) qualification, you will ensure your professional position, progress further to higher levels of professional qualifications, and be able to ascend your career ladder. Not only that!!! Along with this well-organized Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) qualification, you will get a premium CPD accredited Risk Management course completely FREE!!! Enrol now and stand out brightly in this competitive field! Earn a globally recognised certificate and thrive in your life. Qualification Summary Qualification type: Level 4 Award Qualification title: Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) Accreditation status: Accredited Level: 4 Guided Learning Hours (GLH): 90 Total Qualification Time (TQT): 120 Qualification number (QN): 601/6107/3 ****Qualification Curriculum**** **Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF)** Unit 1: Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment Unit 2: Internally Assure The Quality Of Assessment ***Curriculum of The FREE Course*** **Risk Management** Module 01: Introduction to Risk Management Module 02: Risk and Types of Risk Module 03: Benefits of Risk Management Module 04: Enterprise Risk Management Module 05: Risk Management Process Module 06: Risk Analysis and Assessment Module 07: The Risk Evaluation Process Module 08: Managing Financial Risks Module 09: The Fundamentals of Operational Risk Management Module 10: Managing Technology Risks Module 11: Managing Legal & Political Risk Module 12: Environmental Risk Assessment Module 13: Risk Assessment at Workplace Module 14: Market & Social Risk Assessment Module 15: Preparing Risk Management Plan: Step by Step Course Duration Guided Learning Hours These hours are made up of all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate providers of education or training. Guided Learning Hours for this qualification is 90. Total Qualification Time This is an estimate of the total length of time it is expected that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification i.e. to achieve all learning outcomes. Total Qualification Time is GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. The credit value, where given, for qualification, is determined by TQT, as one credit corresponds to 10 hours of learning. Total Qualification Time for this qualification is 120 hours. Method of Assessment Assessment activities consist of a few short assignments that you have to complete to show evidence of general reading while adding references to your work. All assignments should be submitted via the online portal. Certification Successful candidates will be awarded a Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) from Focus Awards Limited. You will also get a CPD accredited Risk Management certificate from Apex Learning. Progression Level 4 Award in Externally Assuring the Quality of Assessment Processes and Practice Level 4 Diploma in Learning and Development Who is this course for? Our extensive Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) course is suitable for ambitious learners who are already working or considering working in the Quality Assurance sector. The qualification is also suitable for individuals who: Wish to join in an assessor role Beginner this field and wish to acquire in-demand assessing skills wish to gain formal recognition of their skills want to study from home at their own convenience Requirements Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) qualification does not have any specific entry requirements for students. However, you must be at least 19 years old or above to register. Career path Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) You will have the ability to accomplish a lot of things with this certificate. Here are just a few examples: Internal quality assurer Market developer Marketing executive Quality monitoring officer

Just-In-Time is a critical Lean tool; in fact, it is one of the two pillars of the Toyota Production system, the other one being Jidoka. The Just-In-Time (JIT) manufacturing system is a planning system for manufacturing processes that minimizes the availability of material inventories at the manufacturing site to only what, when, and how much is strictly necessary. The Just-In-Time (JIT) system is an integrated set of activities designed to achieve high-volume production using minimal inventories; raw materials, work-in-process, ?nished goods, and other consumable goods.

This course, will cover common vehicle reversing accidents and the crucial role played by the banksman. It’ll also look at the controls and actions that can reduce the likelihood of such accidents. The course will start by identifying the three main categories of reversing accidents - injuries to pedestrians, damage to objects in the workplace and damage to street furniture along with coverage of other types of accidents. You’ll learn about the role of management in preventing reversing accidents, particularly the use of risk assessments and Safe Systems of Work, plus the provision of appropriate Personal Protection Equipment. You’ll get an overview of the main legislation applying to banksmens’ activities, before examining the actual role and the duties of banksmen on site, including safety rules, controls and guidelines. The rules applying to drivers will also be covered, and we’ll look at the way drivers and banksmen can work together safely. Finally, we’ll cover vehicle hazard safety checks and the industry-standard hand and verbal signals that banksmen can use during vehicle manoeuvres.

The Negative Thought Pattern Interrupt does exactly what it says Course curriculum Welcome to the course! Welcome from Simon Lee Maryan, Course Creator What is the Somato-Limbic Metacognitive Process (SLM Process)? CPD Accreditation About the Course Creator How to Navigate this course What Are Your Initial Outcomes SLM Process Course Learning Outcomes Individual Change Readiness Assessment 2 Part 1 - Theory Part 1 - Introduction Video 3 Bonus Module 1: Psychological and Physiological Effects of Stress Lesson BM1.1: Stress and Work Lesson BM1.2: Types of Stress and Causes Lesson BM1.3: Physical Effects of Stress - Musculoskeletal Lesson BM1.4: Physical Effects of Stress - Respiratory Lesson BM 1.5: Physical Effects of Stress - Cardiovascular Lesson BM 1.6: Physical Effects of Stress - Endocrine Lesson BM 1.7: Physical Effects of Stress - Gastrointestinal Lesson BM 1.8: Physical Effects of Stress - Nervous Lesson BM1.9 - Psychological Effects of Stress 4 Bonus Module 2: Psychological and Physiological Effects of Fatigue Lesson BM2.1: Definition of Fatigue Lesson BM2.2: Types of fatigue and Causes Lesson BM2.3: Psychological Effects of Fatigue Lesson BM2.4: Methods to Manage Stress and Fatigue 5 Module 1: Foundation Theory Lesson 1.1: The Principles for Success Lesson 1.2: Creating Outcomes with Positive Effect Lesson 1.3: Setting a Coaching Intervention Up For Success Lesson 1.4: Cause and Effect Lesson 1.5: The Mind-Body Connection Lesson 1.6: Neurological Connections Lesson 1.7: The Presuppositions for Life Module 1 Assessment 6 Module 2: Communication Principles and Skills Module 2: Introduction Video Lesson 2.1: A Communication Model Lesson 2.2: Observing Body Language and Non-Verbal Communication Lesson 2.2.1: Behavioural Profiling Aide Memoire Lesson 2.2.2: Basic Behavioural Profiling Exercises Lesson 2.3: Rapport - What is it, how do we build and maintain it? Lesson 2.4: Our Senses and Language Lesson 2.4.1: Exercise - Sensory Preference Lesson 2.4.1 - Exercise Worksheet Lesson 2.5: Predicate Language Module 2 Assessment 7 Module 3: Eye Movement Patterns Module 3 Introduction Video Lesson 3.1: Eye Movement Pattern Cues Lesson 3.2: How to Elicit Eye Patterns Lesson 3.3: Eye Tracking Exercise Lesson 3.3.1 Eye Tracking Exercise Sheet - PDF Lesson 3.4: Synesthesia Module 3 Assessment 8 Module 4: Submodalities Module 4 Introduction Video Lesson 4.1: Modalities and Submodalities Lesson 4.2: Possible uses for Changing Submodalities and How to Elicit Them Lesson 4.3: Using Submodalities for Change Lesson 4.3.1: Exercise - Submodality Change Video: How to use the Submodality Checklist Lesson 4.3.2: Submodality Checklist PDF Module 4 Assessment 9 Module 5: The Limbic System, Memory and Brain Activity Module 5: Introduction Video Lesson 5.1: How the Limbic System Affects Memory Lesson 5.1.1: Memory Graphics - Downloads Lesson 5.2: Perceptual Blindness and Conscious Overload Lesson 5.3: Brain Activity and Brain Waves Lesson 5.4: Circadian Rhythm Lesson 5.4.1: Exercise Worksheet - Sleep Diary Lesson 5.5:Ultradian Rhythm Module 5 Assessment 10 Module 6: Influences on Your State of Mind, Emotions, Beliefs and Decisions Module 6: Introduction Video Lesson 6.1: Influences on Your State of Mind Lesson 6.2: Emotional Response vs Decisions Lesson 6.3: Beliefs Lesson 6.4: Identifying Limiting Beliefs Lesson 6.4.1: Exercise Worksheet - Identify Your Limiting Beliefs Lesson 6.5: Limiting Beliefs - Framing Principle, Frame of Reference Lesson 6.5.1: Reframing, Schemas, Meaning Lesson 6.5.2 - Exercise Worksheet - Identify Your Frames of Reference, Schemas and Meaning Lesson 6.6: Values Lesson 6.6.1: Values Exercise Video Explanation Lesson 6.6.1 - Values Exercise WorkSheet Lesson 6.6.2: Beliefs Behind Your Values Video Explanation Lesson 6.6.2 - Exercise Worksheet 2 - Beliefs Behind Your Values Module 6 Assessment 11 Module 7:The Logical Levels Model for Personal Change Module 7: Introduction Video Lesson 7.1: An Introduction to the Logical Levels Model Lesson 7.2: Logical Levels - Environment Lesson 7.3: The logical Levels - Behaviour Lesson 7.4: The Logical Levels - Capability Lesson 7.5: The Logical Levels Model - Beliefs and Values Lesson 7.6: The Logical Levels Model - Identity Lesson 7.7: The Logical Levels Model - Purpose Video Explanation of Personal Exploration Exercise Lesson 7.8: Personal Exploration Exercise - PDF Module 7 Assessment 12 Module 8: Behavioural Change Module 8: Introduction Video Lesson 8.1: The Behavioural Change Learning Cycle Behavioural Change Learning Cycle - Video Explanation Behavioural Change Learning Cycle PDF Lesson 8.2: The Intentional Change Model Lesson 8.2.1: Reflective Exercise - Who Helped Me and Who Tried Lesson 8.3: The Intentional Change Model Cont. Module 8 Assessment 13 Part 2 - Techniques Part 2 - Techniques Introduction 14 Module 9: Negative Thought Pattern Interrupt Lesson 9.1: Negative Thought Pattern Interrupt - What Is It? Lesson 9.2: NTPI - The Process Overview Lesson 9.3: NTPI - The Process in Detail Lesson 9.4: NTPI - Live Video Demo with Client Lesson 9.5: NTPI Assignment 15 Module 10: The Whole Brain State Lesson 10.1: The Whole Brain State (WBS) - Description Lesson 10.2: WBS - The Process Lesson 10.3: The Whole Brain State - Live Video Demo with Client Lesson 10.4: Whole Brain State Assignment 16 Module 11: Anchoring Lesson 11.1: Brief History of Anchoring Lesson 11.2: Uses of Anchoring Lesson 11.3: 5 Keys to Anchoring - ITURN Lesson 11.4: The Anchoring Process Lesson 11.4.1: Icarus Anchoring Process - PDF Download Lesson 11.5: Anchoring - Live Video Demo with Client Lesson 11.6: Anchoring Assignment Lesson 11.7: How to Bring all Three Techniques Together 17 Bonus Module 3: Personal Needs Lesson B3.1: How are Your Personal Needs Being Fulfilled? Lesson B3.2 - Exercise Worksheet - Hierarchy of Needs 18 Module 12: Purpose Lesson 12.1: Purpose Lesson 12.2: Your Purpose Statement - Exercise Worksheet 19 Module 13: Case Studies Assignment Lesson 13.1 - Case Study Assignment Sample Case Studies and Informed Consent Form 20 Next steps Congratulations, you're Almost Done!! Here's What's Next Before you go...Please leave us your thoughts on your experience of this course.