Overview Acquire great customer problems solving skills to develop long term relationships with your customers by enrolling in our Customer Service Management course. This course is a step-by-step training process to educate you in all the essential knowledge and skills to deliver contextual-based support to your customers and maintain high ethical business standards. The training has a huge impact on higher customer retention, acquisition of new customers, increased productivity and more. After your successful completion, you will be more than capable of identifying customer service elements and knowing the effects of poor service on a business; you will also be able to come up with some great techniques to deal with difficult customers. Enrol today to handle customer feedback and complaints efficiently. Key Features of the Course: FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Management. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on WIFI, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:51:00 hours total •Module One - Customer Service : Who We Are and What We Do •Module Two - Customer Service : Establishing Your Attitude •Module Three - Customer Service : Identifying and Addressing Customer Needs •Module Four - Customer Service : Generating Return Business •Module Five: In-Person Customer Service •Module Six - Customer Service : Giving Customer Service over the Phone •Module Seven - Customer Service : Providing Electronic Customer Service •Module Eight - Customer Service : Recovering Difficult Customers •Module Nine - Customer Service : Understanding When to Escalate
Are you looking to enhance your employees' abilities and skills in Security Management? If yes, then you have come to the right place. Our comprehensive Security Management course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Security Management skills. Whether your employees are new to Security Management or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. Get 3 CPD Accredited Courses: Course 01:- Diploma in Security Management Course 02:- Communication Skills Course 03:- Minute Taking Course Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online Security Management course allows employees to learn at their own pace. Ongoing Support: Dedicated Security Management experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Employer Dashboard: Easily track employee Security Management progress in our user-friendly dashboard. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' Security Management training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Course Curriculum Breakdown: Course 01:- Diploma in Security Management Module 01: Introduction to Security Management Module 02: Organisational Security Management Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Business Resilience and Crisis Management Module 06: Cyber Security and Fraud Prevention Module 07: Security Investigations and Threat Awareness Module 08: Laws and Regulations Course 02:- Communication Skills Module 01: Basic Communication Skills Module 02: Advance Communication (I) Module 03: Advance Communication (II) Module 04: Telephone Etiquette Module 05: Body Language and Effective Communication Course 03:- Minute Taking Course Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence Our Security Management course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Security Management course is ideal for new professionals looking to thrive in the Security Management field. Requirements Enrolling in this Security Management course only requires a basic understanding of the English language and an internet connection. Career path Completing the Security Management course will enhance your employees' knowledge and confidence. Security Manager: £35,000 to £70,000 per year Information Security Analyst: £30,000 to £55,000 per year Risk Manager: £40,000 to £75,000 per year Security Consultant: £45,000 to £80,000 per year Cybersecurity Specialist: £35,000 to £65,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate
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Overview This comprehensive course on Training on Professional Massage or Bodywork Business will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Training on Professional Massage or Bodywork Business comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Training on Professional Massage or Bodywork Business. It is available to all students, of all academic backgrounds. Requirements Our Training on Professional Massage or Bodywork Business is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 13 lectures • 00:39:00 total length •Course Overview: 00:04:00 •Secure Your Business Licence and Insurance: 00:02:00 •Offering Multiple Ways to Book Appointments: 00:04:00 •Using a Cloud-Based Calendar: 00:03:00 •Receiving Clients in Your Home: 00:02:00 •Adding and Claiming Your Business on Google: 00:03:00 •Conveying Essential Information on Your Homepage: 00:03:00 •Client Retention Strategies: 00:04:00 •Free and Affordable Advertising Strategies: 00:04:00 •Using the Square Reader: 00:04:00 •Massage at Accounting Firms: 00:02:00 •Massage in Hotels: 00:02:00 •Offer Couples Massage without Renting or Buying a Larger Space: 00:02:00
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This Leadership and Management for Residential Childcare training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Leadership and Management for Residential Childcare This course is suitable for anyone interested to further progress there career in: Level 5 Diploma in Leadership and Management for Residential Childcare (England) (RQF) Level 3 Diploma for Residential Childcare (England) (RQF) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England) (RQF) Level 5 (NVQ) Diploma in Leadership for Health and Social Care and Children's and Young People's Services (England) Level 3 Diploma for Residential Childcare (England) (RQF) ABBE Level 6 Diploma in Residential Surveying and Valuation Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. 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