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With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.

Sale Ends Today Production Operative Training Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that the logistics and warehousing industry in the UK employs over 1.7 million people? The sector is booming, driven by the surge in e-commerce and global trade. The Production Operative Training bundle is your gateway to mastering the complex logistics that power businesses across the nation. Get ready to step into a career that's at the heart of every major industry, ensuring that products move efficiently from manufacturing to the hands of the consumer! The Production Operative Training course offers a comprehensive curriculum designed to equip you with the knowledge and skills required for a successful career in production and operations management. From the essentials of Warehouse Management to the intricacies of International Trade and Logistics Management, this bundle covers a wide range of topics crucial to the field. You will learn about Inventory Management, Warehouse Safety, Transport Management, and Quality Management, including ISO 9001. Each course is tailored to enhance your understanding of the physical and administrative aspects of warehouse and operations management, ensuring you're well-prepared for the challenges of the industry. Courses Are Included in this Bundle: Course 01: Production Operative Training Course 02: Product Management Course 03: Fundamentals of Warehousing and Storage Course 04: Warehouse Management Course 05: Diploma of Import/ Export (International Trade) & Logistics Management Course 06: Operations and Warehouse Management with Transport Management Course 07: Manual Handling for Warehouse Operation Course 08: Inventory Management Course 09: Warehouse Safety Course 10: Warehouse Operative Course 11: Warehouse Associate Course 12: Material Management Course 13: Logistics Management Course 14: Procurement and Supply Chain Management Course 15: Transport And Logistics Course 16: Transport Manager: Successful Transport Management Course 17: Transport Planning Course 18: Import/Export Processing Course 19: Delivery Manager Course 20: Quality Management and Strategic Training - ISO 9001 Course 21: Effective Organisational Reporting Course 22: Forklift Training Course 23: RIDDOR Training Course 24: Ladder Safety Course 25: LOLER Training Course 26: Emergency First Aid at Work Course 27: Project Management: Six Sigma Course 28: Time Management Skills Course 29: Concussion and Brain Injury Awareness Course 30: Effective Communication Training Level-3 Take charge of your future by enroling in our Production Operative Training. This program is designed to catapult you into a pivotal role within the logistics and warehousing sector. These courses arm you with the essential tools and insights needed to excel. Enrol now and start crafting a successful future in an industry that supports global commerce! Learning Outcome of this Bundle: Understand key principles of warehouse and inventory management. Gain expertise in international trade and logistics operations. Master the use of forklifts and safety procedures in warehousing. Develop skills in strategic quality management and ISO 9001. Learn effective project and time management techniques. Enhance communication and report-writing skills for organisational success. With a single payment, you will gain access to the Production Operative course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Logistics Management Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! The Production Operative Training course is expertly designed to provide learners with a robust foundation in warehouse and inventory management. This course offers a deep dive into the operational techniques and strategies that are critical for maintaining efficiency and accuracy in the storage and handling of goods. Participants will learn to optimise space, manage stock levels effectively, and implement cutting-edge inventory systems that minimise errors and enhance operational performance. Additionally, learners will acquire specialised skills in international trade and logistics operations. This includes mastering complex logistical frameworks that govern global trade, understanding customs regulations, and managing international supply chains. The course also emphasises the importance of safety and proficiency in equipment handling, where learners will master the use of forklifts and other essential warehouse machinery, ensuring compliance with health and safety standards. Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Production Operative. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Production Operative setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Production Operative related fields impacting their Production Operative experiences and long-term development. Course Curriculum Course 01: Production Operative Training Module 01: Understanding Facilitation Module 02: Process Vs. Content Module 03: Laying The Groundwork Module 04: Tuckman And Jensen's Model Of Team Development Module 05: Building Consensus Module 06: Reaching A Decision Point Module 07: Dealing With Difficult People Module 08: Addressing Group Dysfunction Module 09: About Intervention Module 10: Intervention Techniques Course 02: Product Management Module 01: Introduction To Product Management Module 02: Product Classification Module 03: Developing The Product Plan Module 04: New Product Development Module 05: Levels Of A Product And Product Life Cycle Module 06: Product Pricing Strategy Module 07: Product And Brand Portfolio Analysis Module 08: Channels Management Module 09: Basics Of Marketing For Products Module 10: Financial Analysis For Product Management Course 03: Fundamentals of Warehousing and Storage Module 01: Stockroom and Warehousing Module 02: Processes in Warehousing and Stockroom Management Module 03: Order Picking System in Warehouses Module 04: Logistics and Supply Chain in a Warehouse Module 05: Classification of Inventory in the Warehouse Module 06: Inventory Management Techniques Module 07: Technology in the Warehouse Module 08: Adopting the Right Technology Module 09: Core Functions of a Warehouse Management System (WMS) Module 10: Cost Management Module 11: Health &#038; Safety Management Module 12: Workforce Management Module 13: Fire and Electrical Safety Management Module 14: Storage Systems Module 15: Automated Storage and Retrieval Systems =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring logistics professionals. Warehouse managers. Supply chain graduates. Operations staff. Future transport managers. Production operatives. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Warehouse Manager: $30,000 - $50,000 Logistics Coordinator: $25,000 - $45,000 Supply Chain Analyst: $35,000 - $60,000 Transport Manager: $40,000 - $65,000 Quality Assurance Manager: $40,000 - $70,000 Forklift Operator: $20,000 - $35,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited e-Certificate - Free Enrolment Letter - Free Student ID Card - Free CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Logistics Management at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Diploma in Paediatric Nurse Assistant Training Overview Transform your compassion into a career that matters. Earn your Diploma in Paediatric Nurse Assistant to become the caring, skilled professional that patients and healthcare facilities rely on.  Get introduced to Nursing and know what it's like working in different healthcare settings, and learn the standards and ethical aspects of practice in nursing from this course. It will also cover effective communication in nursing, along with caring for children in their early stages.  Empower yourself with knowledge and start making a real impact on people's lives. Don't wait-your future in healthcare begins here! Enrol today and start your journey toward a brighter, more rewarding future!  Learning Outcomes Get introduced to nursing and learn more about healthcare settings. Understand legal, professional standards of practice and ethical aspects of health care. Learn effective communication for nursing Understand the growth, development, and safety of children Know how to safeguard and protect young children Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted, engaging and informative tutorial videos and materials Efficient assessment system with instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Effective communication Nursing practices Who Should Take This Paediatric Nurse Assistant Training Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Diploma in Paediatric Nurse Assistant Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Diploma in Paediatric Nurse Assistant Certification After completing and passing the Diploma in Nursing Assistant Online Training course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path This exclusive Diploma in Paediatric Nurse Assistant course will equip you with effective skills and abilities and help you explore relevant career paths. Diploma in Paediatric Nurse Assistant Training Module 01: Introduction to Nursing 00:15:00 Module 02: Working in Different Healthcare Settings 00:13:00 Module 03: Understanding legal, professional standards of practice and ethical aspects of health care- Part 1 00:50:00 Module 04: Understanding legal, professional standards of practice and ethical aspects of health care- Part 2 00:48:00 Module 05: Effective Communication in Nursing 00:46:00 Module 06: Understanding the Growth and Development of Children 00:26:00 Module 07: Safeguarding, Protection and Welfare of Young Children 00:26:00 Module 08: Health and Safety of Children in the Early Years 00:35:00 Module 09: Nutrition and Healthy Food for Children 00:31:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Soft skills are the intangible forces that drive successful communication, collaboration, and leadership. They are the undercurrents that can propel a team to excellence or hold it back from achieving its full potential. This course is designed to help participants understand and harness these skills to create a positive impact in their professional roles.

🌟 Unlock Unshakable Assurance: A Confidence-Boosting Journey 🌟 Are you ready to transform your life and embrace a newfound sense of self-assurance? Introducing our exclusive online course: 'Unshakable Assurance.' Dive deep into the world of confidence with a meticulously crafted curriculum designed to empower you, uplift your self-esteem, and help you radiate a magnetic confidence in every aspect of your life. 🚀 Course Highlights: Module 1: Introduction & First Concepts 🌐 Lay the foundation for unshakable assurance by understanding the core principles that govern confidence. 🔍 Explore the psychological aspects that contribute to self-doubt and learn strategies to overcome them. 🚀 Embark on your confidence journey with a clear roadmap and a positive mindset. Module 2: Keys To Self-Confidence 🗝️ Uncover the secrets to unlocking your inner potential and building authentic self-confidence. 💪 Develop practical skills to boost your self-esteem and project confidence in both personal and professional settings. 🌈 Cultivate a positive self-image that aligns with your true self, fostering lasting confidence. Module 3: More Confidence Skills & Concepts 🎯 Dive deeper into advanced confidence-building techniques and strategies. 🗣️ Enhance your communication skills, body language, and emotional intelligence. 🌟 Develop resilience and the ability to navigate challenges with poise and confidence. Module 4: Final Thoughts & Tips 🔒 Cement your unshakable assurance with concluding thoughts and valuable tips. 🛤️ Create a personalized action plan to continue your confidence journey beyond the course. 💡 Gain insights from real-life success stories and apply lessons to your unique circumstances. 🎓 Why Unshakable Assurance? ✨ Holistic Approach: This course addresses confidence from multiple angles, ensuring a comprehensive understanding and sustainable growth. 🤝 Interactive Learning: Engage in practical exercises, discussions, and real-world applications for a hands-on learning experience. 📈 Results-Driven Curriculum: Witness tangible improvements in your confidence levels as you progress through each module. 👥 Supportive Community: Connect with like-minded individuals, share experiences, and celebrate victories in our exclusive community forums. 🌟 Bonuses & Extras: Enjoy additional resources, expert interviews, and surprise bonuses to enhance your learning journey. 🌈 Invest in Yourself Today! Don't let self-doubt hold you back any longer. Embrace the power of Unshakable Assurance and watch as your confidence soars to new heights. Enroll now and step into a future where you radiate confidence, conquer challenges, and live life on your terms! Secure your spot now and embark on the path to Unshakable Assurance! Course Curriculum Introduction & First Concepts Introduction 00:00 Keys To Self-Confidence 3 Pillars Of Unshakeable Confidence 00:00 Importance Of Having Confidence 00:00 Secret Language Of Confident People 00:00 Step To Building Unshakeable Confidence 00:00 Step To Building Unshakeable Confidence 00:00 More Confidence Skills & Concepts Sticking Up For Yourself 00:00 How To Bounce Back From Failure 00:00 Tips & Practices For Unshakeable Confidence 00:00 Friends & Self-Confidence 00:00 Final Thoughts & Tips Final Thoughts & Suggestions 00:00

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified HR Management Essentials bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 30 course mega bundle that will exceed your expectations within your budget. The HR Management Essentials related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive HR Management Essentials bundle will help you build a solid foundation to become a proficient worker in the sector. This HR Management Essentials Bundle consists of the following 25 CPD Accredited Premium courses - Course 01 :HR Management Level 3 Course 02 :Employment Law Level 3 Course 03 :Human Resources (HR) Audit Course 04 :Payroll Management Course Course 05 :Office Administration Certificate Course 06 :Virtual Interviewing for HR Course 07 :Virtual Training Masterclass Course 08 :HR and Marketing Level 4 Course 09 :Recruitment Officer Diploma Course 10 :HR and Recruitment Consultant Training Course 11 :HR Advisor and Recruitment Training Diploma Course 12 :HR Practice Essentials Level 4 Course 13 :HR - Crisis Communication Course 14 :HR Assistant Skills Certification Course 15 :Motivational Interviewing Course 16 :Motivation Skills Course 17 :People Management Skills Level 3 Course 18 :Team Management Course 19 :Dealing With Difficult People Training Course Course 20 :Delegation Skills Course 21 :Interpersonal Skills in Management Course 22 :Effective Listening Skills for Leaders Course 23 :Personal and Networking Skills Course 24 :Performance Centered Asset Management Course 25 :Office Skills and Administration Management Diploma 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Learning Outcome This tailor-made HR Management Essentials bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This HR Management Essentials Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course for free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the HR Management Essentials bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in HR Management Essentials Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Get ready for an exceptional online learning experience with the Leadership & Managementbundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Leadership & Management is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Leadership & Management package has something for everyone. As part of the Leadership & Management package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Leadership & Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Leadership & ManagementCPD Accredited Courses: Course 01: Leadership and Management Course Course 02: Building a Foundation for Leadership Success Course 03: Inspirational Leadership Skills: Practical Motivational Leadership Course 04: Creating an Innovation Culture Course 05: Day-to-Day Leadership Course 06: The Principles of Ethical Leadership Course 07: Leadership Skills For Organisational Development Course 08: Foundations of Leadership and Negotiation Skills Development Course 09: Supervisor Training Course 10: UK Employment Law Course 11: Delegation Skills Course 12: Personal Development Masterclass Course 13: Emotional Intelligence and Human Behaviour Course 14: Team Management Level 5 Course 15: Talent Management Level 3 Course 16: Diary Management Course 17: Business Management Course 18: Administrative Management Course 19: Project Management Course 20: Courageous Communication Strategies for Lead Course 21: Body Language Masterclass Communication Through Movement Course 22: Public Speaking: Presentations like a Boss Course 23: Equality, Diversity and Discrimination Course 24: Workplace Productivity Training Course 25: Legal Secretary and Office Skills Diploma Course 26: Conflict Resolution Course 27: Workplace Stress Management Course 28: Diploma in Risk Management Level 7 Course 29: Dealing With Difficult People In Life & Work Course 30: Decision-Making in High-Stress Situations What will make you stand out? Upon completion of this online Leadership & Management bundle, you will gain the following: CPD QS Accredited Proficiency with this Leadership & Management bundle After successfully completing the Leadership & Management bundle, you will receive a FREE CPD PDF Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this title bundle The online test with immediate results You can study and complete the Leadership & Management bundle at your own pace. Study for the Leadership & Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Leadership & Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Leadership & Management, a rich anthology of 30 diverse courses. Each course in the Leadership & Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisLeadership & Management bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Leadership & Management bundle offers you the flexibility and convenience to learn at your own pace. Make the Leadership & Management package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Leadership & Management bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements You are cordially invited to enroll in this Leadership & Management bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Unleash your potential with the Leadership & Management bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Leadership & Managementbundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Quality Standard Certificates - Free

***Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Recent reports by the King's Fund, the Health Foundation, and the Nuffield Trust - reveal that the vacancies in NHS hospitals, community services, and mental health providers are a whopping 100,000. Besides these, there are another 110,000 vacancies in adult social care. They predict that vacancies will reach a massive 250,000 unfilled posts in the next few years if vacancies remain on the current trajectory. So, if you are looking to get into the in-demand job sector and earn a decent salary starting from £17-18k, then the Healthcare industry might be the right track for you! And to assist you with the essential knowledge and skills to kickstart your career as a Healthcare Assistant, our experts have designed this comprehensive Healthcare Assistant bundle. Furthermore, to help you showcase your expertise in Healthcare assistants, we have prepared a special gift of ONE hardcopy certificate and ONE PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Healthcare Assistant Bundle Consists of the following Premium courses: Course 01: Working in Healthcare Setting Level 3 Course 02: Medication Administration Level 4 Course 03: Initial Training of Community Health Agents Course 04: GDPR in Healthcare Course 05: Consent in Healthcare Course 06: Phlebotomy Course 07: Cardiac (Heart) Care Course 08: Diabetes Care Diploma Course 09: Human Anatomy and Physiology Course 10: Palliative and End of Life Care Training- Level 5 Course 11: Adult Safeguarding Course 12: Level 3 Mental Health Awareness Course Course 13: Coronavirus (COVID-19) Awareness Course 14: Personal Hygiene Curriculum: Course 01: Working in Healthcare Setting Level 3 Introduction to Health and Social Care Communication and its Relevance Rights and Responsibilities as a Health and Social Care Worker Role as A Caregiver and Healthcare Professional Working in Health and Social Care; Promoting Equality, Diversity and Rights Important Principles and Policies in Health and Social Care Work Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Safeguarding Vulnerable Individuals Health and Safety Responsibilities Risk Management in Health and Social Care Course 02: Medication Administration Level 4 Introduction to Safe Handling of Medicines Legislation and guidance of medication management Principles of Safe and Appropriate Handling of Medicines Medication Risk Assessment Guidance Handling Medicines in Social Care Settings Consent to Treatment Requirements for Specific Services Levels of Care and Support Procedure for Handling Medication The Six Rights of Medication Administration Covert Administration of Medication Recording Procedures Storage of Medication Transfer and Disposal of Medication Drug Formulation and Ways of Taking It Course 03: Initial Training of Community Health Agents Introduction to Community Health Agent Legal Consideration Community & Community Health Work Global Health and International Community Health Nursing Mental Health in the Community Identification, Management, and Prevention of Common Nutritional Deficiencies Solving Nutritional Problems in the Community Course 04: GDPR in Healthcare Introduction to GDPR GDPR and Healthcare Setting General Data Protection Regulations Explained Lawful Basis for Preparation Responsibilities and Obligations Electronic Medical Records Rights and Breaches Course 05: Consent in Healthcare Covid-19 Awareness for General People and Healthcare Introduction to Covid-19 Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS The Strike of Pandemic Around the World and Great Britain Effects of Covid-19 on Human Life Diagnoses and Treatments Preventions and Social Measures to Be Taken Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Consent Training in Healthcare Course An Introduction to Consent Information Regarding Consent Consent Training in Healthcare Course Best Interest Decision Making Assessing Capacity Treatment to People Who Lack Capacity Public Bodies and Services Created by MCA Act 2005 UK Acts in Relation to Consent Handling Complaints Regarding Consent Course 06: Phlebotomy Introduction to Phlebotomy Blood Circulation, Function, and Composition Phlebotomy Equipment Routine Venipuncture Venipuncture Complications and Pre-Examination Variables Dermal Puncture Quality Assessment and Management in Phlebotomy Special Blood Collection Procedure Infection Control and Risk Management Course 07: Cardiac (Heart) Care Introduction & First Concepts What is A Heart Attack & Complications Emergency For A Heart Attack Risk Factors & Lifestyle Choices Heart Remedies Final Tips & Suggestions Course 08: Diabetes Care Diploma What is Diabetes The Diabetes Challenge The Cost of Diabetes in Social Care Type 1 Diabetes Type 2 Diabetes Type 2 Diabetes Treatments Prediabetes Gestational Diabetes Other Types of Diabetes Hypoglycaemia Hyperglycaemia and Hyperosmolar Hyperglycaemic State Glossary of Diabetes Terms Course 09: Human Anatomy and Physiology Human Body Vocabulary with Pictures Equipment, Instruments and Lab Tests Acronyms and Abbreviation Digestive System Cardiovascular System Blood and Immunity System Respiratory System Musculoskeletal System Central Nervous System Course 10: Palliative and End of Life Care Training- Level 5 Introduction to End of Life Care Availability of Services Goals of Care Physical Illness Neurological Illness End of Life Communication During the End of Life Spiritual and Psychosocial Care After Death Further Support, Training and Development Legal Aspects Course 11: Adult Safeguarding An Introduction to Safeguarding of Vulnerable Adults Safeguarding Legislations Understanding Abuse and Neglect Safeguarding Vulnerable Adults Policy, Roles and Responsibilities Understanding the Importance of Communication in Care Sharing Information and Responding To a Disclosure Reporting Your Concern Course 12: Level 3 Mental Health Awareness Course Introduction to Mental Health Childhood And Adolescent Psychiatric Disorders Stress and Anxiety Disorders Schizophrenia Personality Disorders Mood Disorders Eating and Sleeping Disorders Self-Harm and Suicide Medication and Therapy in the Treatment of Mental Illness Social Attitudes To Mental Illness Mental Health Legislation and Services Mental Health In The Workplace Course 13: Coronavirus (COVID-19) Awareness Introduction to COVID-19 Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS The Strike of Pandemic Around the World and Great Britain Effects of Covid-19 on Human Life Course 14: Personal Hygiene Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Eyes Module 05: Ear Secrets Module 06: Foot Personal Hygiene Module 07: Hair Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Healthcare Assistant bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Healthcare Assistant is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Working in Healthcare Setting Level 3) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Working in Healthcare Setting Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

The NLP Practitioner and Methodology Training course provides a comprehensive introduction to Neuro-Linguistic Programming (NLP) techniques and methodologies. Participants will learn about cause and effect, sensory acuity, rapport building, language patterns, reframing, strategies, timelines, goal setting, emotional intelligence, and more. Learning Outcomes: Understand the principles and concepts of Neuro-Linguistic Programming (NLP). Learn effective techniques to establish rapport and build better connections with others. Develop sensory acuity skills to observe and understand nonverbal communication. Master language patterns to improve communication and influence. Utilize anchoring techniques to associate specific emotions with triggers. Explore strategies and meta-programs to understand individual behavior and thinking patterns. Utilize reframing techniques to change perspectives and responses. Develop emotional intelligence skills to navigate emotions and manage relationships. Certification After studying the course materials of the NLP Practitioner and Methodology Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals interested in personal development and self-improvement. Coaches, trainers, and educators looking to enhance their communication and teaching skills. Business professionals seeking to improve their leadership and management abilities. Therapists and counselors interested in integrating NLP techniques into their practice. Prerequisites This NLP Practitioner and Methodology Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path NLP Practitioner: Provide NLP-based coaching and therapy to individuals seeking personal growth. Communication Specialist: Apply NLP techniques to improve communication within organizations. Leadership Coach: Help leaders develop effective communication and leadership skills. Human Resources Consultant: Utilize NLP strategies in talent management and employee development. Personal Development Trainer: Conduct workshops and training sessions using NLP methodologies. Course Curriculum NLP Practitioner and Methodology Training Module 01 NLP Lesson 1 - Introduction, Cause and Effect 00:14:00 NLP Lesson 2 - The Map is Not the Territory 00:10:00 NLP Lesson 3 - Sensory Acuity 00:13:00 NLP Lesson 4 - Rapport 00:15:00 NLP Lesson 5 - Representational Systems 00:13:00 NLP Lesson 6 - Anchoring 00:12:00 NLP Lesson 7 - State Elicitation 00:07:00 NLP Lesson 8 - Language Patterns 00:11:00 NLP Lesson 9 - Language Patterns 2 00:11:00 NLP Lesson 10 - Chunking 00:14:00 Module 02 NLP Lesson 11 - Frames & Reframing 00:10:00 NLP Lesson 12 - Reframing 00:10:00 NLP Lesson 13 - Strategies 00:15:00 NLP Lesson 14 - Meta Programs 00:10:00 NLP Lesson 15 - Timelines 00:14:00 NLP Lesson 16 - Values 00:17:00 NLP Lesson 17 - Goalsetting 00:11:00 NLP Lesson 18 - Goalsetting 2 00:13:00 NLP Lesson 19 - Models _ Applications 00:18:00 NLP Lesson 20 - Satir Categories 00:09:00 NLP Lesson 21 - Emotional Intelligence 00:14:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The business world thrives on strong administrative, managerial, and customer service skills. Did you know that in the UK, a recent study found that 85% of employers prioritise well-developed soft skills in their candidates? Are you ready to take your career in business to the next level? This Office Administration, Business Administration & Retail Customer Service bundle equips you with the expertise to excel in various office administration, business administration, and retail customer service roles. We proudly offer 20 courses within the Office Administration, Business Administration & Retail Customer Service bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Office Administration & Skills Diploma Course 02: Compliance Officer Training Level 3 Course 03: Customer Service Training Course 04: Diploma in Performance Management Course 05: Project Management Course Course 06: Change Management Course 07: Business Administration Course 08: Financial Analysis Course Course 09: Diploma in Business Proposal Writing Course 10: Business Etiquette and Professional Behavior Course 11: Business Improvement Course 12: Ultimate Microsoft Excel For Business Bootcamp Course 13: Negotiation Skills Certificate Course 14: Retail Management Skills Course 15: Workplace Confidentiality Course 16: Product Management Course 17: Visual Merchandising Diploma Course 18: Strategic Marketing & Planning Course 19: Professional Diploma in Stress Management Course 20: Complete Communication Skills Master Class This Office Administration, Business Administration & Retail Customer Service bundle offers a holistic exploration of sales and marketing management principles, equipping you with the knowledge and skills to navigate the dynamic world of customer engagement. You'll delve into customer relationship management techniques, sales and marketing fundamentals, and innovative strategies for generating leads and driving sales. Learning Outcomes of Office Administration, Business Administration & Retail Customer Service Develop comprehensive office administration skills and compliance management knowledge. Master performance management strategies and project management methodologies. Gain insights into financial analysis, business proposal writing, and change management. Enhance business etiquette and professional behaviour in the workplace. Learn advanced Microsoft Excel techniques for data analysis and reporting. Acquire skills in retail management, customer service, and visual merchandising. Invest in your future and enrol today to unlock exciting career opportunities! Why Choose Our Office Administration, Business Administration & Retail Customer Service Course? Get a Free CPD Accredited Certificate upon completion of Office Administration Get a free student ID card with Office Administration Training The Office Administration is affordable and simple to understand This bundle is an entirely online, interactive lesson with voiceover audio Lifetime access to the Office Administration course materials This bundle comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Office Administration & Skills Diploma Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 02: Compliance Officer Training Level 3 Module 01 : Introduction to Compliance Module 02 : Compliance Management System Module 03 : Basic Elements of Effective Compliance Module 04 : Compliance Audit Module 05 : Compliance and Ethics Module 06 : Introduction to Risk and Basic Risk Types Module 07 : Further Risk Types Module 08 : Introduction to Risk Management Module 09 : Risk Management Process Module 10 : Risk Assessment and Risk Treatment Module 11 : Types of Risk Management Course 03: Retail Management Skills Module 01: Introduction To Retail Management Module 02: Retail Strategy Module 03: Retail Buying And Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management In Retailing Module 06: The Sales Process And Dealing With Customers At The Checkout Module 07: Importance Of Consumer Behaviour Module 08: Taking Trends And Targeting Customers Effectively Module 09: The Importance Of Communicating With Customers Module 10: Choosing A Retail Location and much more... =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate:Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free ( For The Title Course: Previously it was £29.99) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This Office Administration, Business Administration & Retail Customer Service bundle is ideal for: Newcomers to Business Office Professionals Retail Staff Career Changers Entrepreneurs Ambitious Individuals Requirements You will not need any prior background or expertise to enrol in this Office Administration, Business Administration & Retail Customer Service bundle. Career path After completing this Office Administration, Business Administration & Retail Customer Service bundle, you are to start your career or begin the next phase of your career. Office Manager Business Analyst Retail Manager Project Manager Marketing Specialist Entrepreneur Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.