Course Overview The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service. Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career. The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base. So, join today and master the art of customer service! Course Sneak Peek Learning Outcomes Recognise the characteristics of quality customer service Understand the major principles of customer relationship management Develop the skills to establish effective communication with your customers Build the competence to handle customer complaints with expertise Identify the vital areas for improving the quality of customer service Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Customer service Problem-solving Customer relationship management Who Should Take this Customer Service Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Service Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Customer Service Skills Training course will equip you with effective skills and abilities and help you explore career paths such as ManagerCustomer Service Executive Retail Manager Course Curriculum Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Anaphylaxis Are you ready to protect the children under your supervision? this Level 2 Anaphylaxis Training for Nurseries course can help to Identify the importance of anaphylaxis and make everyone a secure and supportive environment. Our Level 2 Anaphylaxis Training for Nurseries course helps to understand anaphylaxis, allergens and emergency protocols. Also, this Level 2 Anaphylaxis Training for Nurseries course describes avoidance strategies. After the Level 2 Anaphylaxis Training for Nurseries course, you can provide general recommendations and anaphylaxis medication. Because the Level 2 Anaphylaxis Training for Nurseries course provide full-on training and a guide for proper communication in nursing. Enrol this Level 2 Anaphylaxis Training for Nurseries course to save others from life-threatening allergic reactions. Learning Outcomes of Level 2 Anaphylaxis Training for Nurseries By the end of the Level 2 Anaphylaxis Training for Nurseries course, learners will be able to gain in-depth knowledge on: The basics of anaphylaxis and the allergens. This Level 2 Anaphylaxis Training for Nurseries course can help you understand emergency protocol. You will learn the avoidance strategies from the Level 2 Anaphylaxis Training for Nurseries. General recommendations and anaphylaxis medication are described in the Level 2 Anaphylaxis Training for Nurseries. This Level 2 Anaphylaxis Training for Nurseries course provides the proper training & communication needed for this field. Special Offers of this Level 2 Anaphylaxis Training Course This Anaphylaxis Course includes a FREE PDF Certificate. Lifetime access to this Anaphylaxis Course Instant access to this Anaphylaxis: Anaphylaxis Course Get FREE Tutor Support from Monday to Friday in this Anaphylaxis: Anaphylaxis Course [ Note: Free PDF certificate as soon as completing the Anaphylaxis course ] Anaphylaxis Detailed course curriculum Level 2 Anaphylaxis Training Course Curriculum Module 01: Understanding Anaphylaxis Module 02: Overview of Allergens Module 03: Emergency Protocol Module 04: Avoidance Strategies Module 05: General Recommendations Module 06: Anaphylaxis Medication Module 07: Training & Communication ------------------------- Assessment Method After completing each module of the Anaphylaxis Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Anaphylaxis Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Anaphylaxis The Level 2 Anaphylaxis Training for Nurseries course is mainly relevant for childcare experts, parents, caregivers or those who are related to this field. Requirements Anaphylaxis Students who intend to enrol in this Anaphylaxis: Anaphylaxis Course must meet the following requirements: Anaphylaxis: Good command of the English language Anaphylaxis: Must be vivacious and self-driven Anaphylaxis: Basic computer knowledge Anaphylaxis: A minimum of 16 years of age is required Career path Anaphylaxis Newcomers, nurses and health professionals can take this Level 2 Anaphylaxis Training for Nurseries course. Certificates Certificate of completion Digital certificate - Included
In the heart of the UK's current ecological challenges, our course, "From Cells to Ecosystems: Complete Biology Mastery," emerges as a beacon of understanding and action. As the delicate balance of ecosystems faces unprecedented threats, from climate change to habitat loss, this comprehensive programme equips you with the knowledge and skills to comprehend, tackle, and potentially reverse these issues. Explore the intricate web of life, from the microscopic world of cells to the grandeur of entire ecosystems, and become a steward of our planet's biological wealth. This From Cells to Ecosystems: Complete Biology Mastery Bundle Consists of the following Premium courses: Course 01: Ecology Course 02: Basic Biology Course 03: Ecological Restoration: Principles and Practices Course 04: Exploring the Fascinating World of Entomology (Insect Studies) Course 05: Evolutionary Developmental Biology (Evo-Devo) Course 06: Marine Biology Courses Online Course 07: Zoology Course 08: Sustainable Agriculture: From Farm to Fork Course 09: Online Course in Conservation Course 10: Diploma in Mycology: Fungi Studies Course 11: Weeds Identification and Control: Maintaining Green Spaces Course 12: Microbiology Diploma Course 13: Delving into Plant Pathology: Understanding Crop Health Course 14: Aquaculture and Fisheries Management Diploma Course 15: Horticulture Online Course Course 16: Cell Biology, Glycolysis and Gluconeogenesis Diploma Course 17: Human Anatomy, Physiology and Medical Terminology Diploma Course 18: Create Your Own Organic Food Garden Course 19: Ornithology: In-Depth Study of the Fascinating World of Birds Course 20: Causes & Spread of Infection 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Learning Outcomes: Upon completion of this From Cells to Ecosystems: Complete Biology Mastery bundle, you should be able to: Analyse and address current ecosystem issues using ecological principles. Demonstrate a deep understanding of the diverse branches of biology. Apply principles of ecological restoration for sustainable environmental practices. Investigate the intricate world of insects, fostering entomological expertise. Comprehend the role of evolutionary developmental biology in species evolution. Acquire practical knowledge in marine biology for informed environmental stewardship. Unveil the mysteries of Ecology, delve into the fundamentals of Basic Biology, and champion the restoration of ecosystems with a dedicated focus on principles and practices. Engage in the mesmerising realm of Entomology, unravel the secrets of Evolutionary Developmental Biology, and dive deep into Marine Biology. From Zoology to Sustainable Agriculture, Conservation to Mycology, this course encompasses the breadth and depth of biological sciences. Discover the wonders of ornithology, learn the essentials of microbiology, and cultivate your own organic food garden. With a spotlight on issues like infection spread and sustainable practices, this course equips you to be a catalyst for positive change in the realm of biology. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Enthusiasts seeking a profound understanding of the biological world. Environmental advocates aiming to make a positive impact on ecosystems. Biology students and graduates desiring a holistic grasp of their field. Individuals interested in sustainable agriculture and ecological restoration. Nature lovers keen on exploring the diverse realms of zoology and ornithology. Anyone passionate about preserving biodiversity and tackling ecological challenges. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this From Cells to Ecosystems: Complete Biology course, all you need is - A smart device A secure internet connection And a keen interest in Biology Career path Ecologist - •30,000 to •45,000 per year Conservation Officer - •25,000 to •35,000 per year Entomologist - •25,000 to •40,000 per year Marine Biologist - •28,000 to •45,000 per year Horticulturist - •20,000 to •35,000 per year Microbiologist - •25,000 to •40,000 per year Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Skills For Teachers mega bundle. This 40 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Skills For Teachers bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Skills For Teachers bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Skills For Teachers Bundle consists of the following premium courses: Course 01: SEND Teaching Assistant Course 02: Teaching Assistant Diploma Course 03: EYFS Teaching Assistant Course 04: Phonics Teaching Certificate Course 05: Remote Teaching Course 06: The Complete Guide To Getting A Teaching Job Course 07: Leadership in Teaching Course 08: Positive Handling in Schools Course 09: Mental Health Teaching Assistant Course 10: ADHD Awareness Course 11: Lesson Planning for Teaching Course 12: Learning Disability Nursing Course 13: Nursery Nurse Course 14: Learning to Learn - Super Learning Course 15: Child Language Disorder (CLD) Course 16: Child Playwork Course 17: Team Management Course 18: Problem Solving Skills Course 19: Understanding Autism Level 3 Course 20: Health and Safety Training for School Administrators Course 21: Educational Psychology Course 22: Education Management Course 23: Child Neglect Awareness & Protection Course 24: Communication Skills Course 25: Education and Pedagogy Course 26: Blended Learning Course for Teachers Course 27: Leadership Skills Course 28: Presentation Skills Course 29: Microsoft Office Course 30: Cross-Cultural Awareness Training Moreover, this bundles include 10 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Course 08: Boost Your Confidence and Self-Esteem Course 09: Public Speaking Training Course 10: Learn to Fight Procrastination Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Skills For Teachers mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Skills For Teachers to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 40 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Skills For Teachers bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Skills For Teachers bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (SEND Teaching Assistant) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Are you looking to improve your current abilities or make a career move? Our unique Smart Goal Setting Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by the CPD and provides 10 CPD points. Students can expect to complete this training course in around 2 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying this course. This Smart Goal Setting course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Smart Goal Setting course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. With this comprehensive Smart Goal Setting course, you can achieve your dreams and train for your ideal career. This provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The Smart Goal Setting covers everything you need in order to progress in your chosen career. Enrolling in this Smart Goal Setting course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with this program. Start your learning journey with this Smart Goal Setting course straight away and take a step forward in securing a better future! Why should you choose the Smart Goal Setting course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPDQS after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charge will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support **** Course Curriculum **** Our Smart Goal Setting course consists of the following learning modules: Module One: Overcoming Procrastination (I) Eat That Frog! Just Do It The 15-Minute Rule Chop It Up Module Two: Overcoming Procrastination (II) Remove Distractions Start Small and Build Reward Yourself Set Realistic Deadlines Module Three: Four P's of Goal Setting They Need to Be Positive They Need to Be Personal They Need to Be Possible They Need to Be Prioritized Module Four: Improving Motivation Remember Peak Moments Write Down Your Goals Use Gamification Track Your Progress Module Five: Wise Time Management Urgent/Important Matrix The 80/20 Rule Utilize a Calendar Create a Ritual Module Six: Tips for Completing Tasks One Minute Rule Five Minute Rule Break Up Large Tasks Utilize Technology Module Seven: Increase Your Productivity Repeat What Works Get Faster Remove 'Should' from Your Dictionary Build on Your Successes Module Eight: 'To Do' List Characteristics Focus on the Important Chunk, Block, Tackle Make It a Habit Plan Ahead Module Nine: Smart Goals Specific Measurable Attainable Realistic Timely Module Ten: Mistakes Will Happen Accept It Bouncing Back Adapt and Learn from Them If Needed, Ask for Help Assessment Process Once you have completed all the Smart Goal Setting course modules, your skills, and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Smart Goal Setting Course Right for You? This Smart Goal Setting course is ideal for anyone interested in this topic and who wants to learn more about it. This Smart Goal Setting will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This Smart Goal Setting course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Smart Goal Setting program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this Smart Goal Setting course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this Smart Goal Setting course. Career path This Smart Goal Setting course will help you to kickstart or take your career in the relevant sector to the next level. This course will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The course certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
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Certificates Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Healthcare Assistant Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Digital certificate - Included Description: This Healthcare Assistant diploma offers learners the opportunity to acquire the skills that are highly valued in this field. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Healthcare Assistant setting. The skills and knowledge gained from this Healthcare Assistant course will enable learners to make meaningful contributions to related fields, impacting their experiences and long-term development. ★★★ Course Curriculum of the Healthcare Assistant Bundle ★★★ Course 01: Healthcare Assistant Training Module 01: Working in Different Healthcare Settings Module 02: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 03: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 04: Maintaining Medical Records Module 05: Confidentiality in a Medical Environment Module 06: Health and Safety Responsibilities Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Mobility and Immobility Issues of Patients in Nursing Module 10: Rights and Responsibilities as a Health and Social Care Worker Module 11: Role as A Caregiver and Healthcare Professional Module 12: Providing Care or Treatment to People Who Lack Capacity Module 13: Managing Service Delivery in Health and Social Care Module 14: Medical Jargon and Terminology Module 15: Effects of Covid-19 on Human Life Module 16: Preventions and Social Measures to Be Taken Module 17: Information Technology in Health Care Module 18: Artificial Intelligence, Data Science and Technological Solutions against Covid-19 =========>>>>> And 19 More Courses <<<<<========= How will I get my Healthcare Assistant Certificate? After successfully completing the Healthcare Assistant course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £9.99*20 = £199) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this course for? Anyone from any background can enroll in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Completing the Healthcare Assistant Training course can lead to rewarding opportunities in the care and support sector. Here are some potential career paths: Healthcare Assistant Care Support Worker Home Care Assistant Rehabilitation Assistant Personal Care Assistant Senior Healthcare Assistant
Level 7 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 150 CPD Points|CPD & CiQ Accredited
If you are a pet lover and want to become a dog trainer, john's academy can offer assistance. Our dog training diploma will help you to train dogs and teach pet owners to better handle their dogs. You learn how to safely work with aggressive dogs and understand basic veterinary issues. You will likewise learn every single detail about dog show and learn what it takes to put up a professional dog show. With our online dog training course, you can begin working toward a career as a dog behaviorist or trainer - all from home and at a pace that's right for you. Course Highlights Show Dog Training Diploma Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Show Dog Training Diploma Course into 12 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 10 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Show Dog Training Diploma Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Show Dog Training Diploma Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Show Dog Training Diploma Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:15:00 Dog Shows 00:15:00 I'm a beginner, now what should I do? 00:30:00 Training your Dogs 00:15:00 Taking Care of Your Show dog 00:15:00 Feeding Your Dog in a Nutritious Way 00:15:00 Dog Show Categories 00:15:00 Why Smaller breeds are preferable? 00:30:00 Which Dog Show is perfect for my Dog? 00:15:00 What to remember 00:15:00 Common Terminologies 00:15:00 Conclusion 00:15:00 Mock Exam Mock Exam-Show Dog Training Diploma Course 00:20:00 Final Exam Final Exam-Show Dog Training Diploma Course 00:20:00
Getting Started This qualification aims to equip individuals who currently hold or aspire to attain senior positions in an organisation with the responsibilities associated with overseeing health and safety policy and its implementation. The QUALIFI Level 6 Diploma in Health and Safety Management also allows learners to enhance their comprehension of Occupational Health and Safety management. They will acquire the knowledge and expertise necessary to comprehend the legal and regulatory framework governing occupational health and safety policy. They will also evaluate existing policies, suggest improvements, and implement these recommended policy changes. Additionally, they will learn to translate these policies into action, effectively utilising management systems, resources, risk and incident management strategies and fostering leadership, management and skill development. Key Benefits This qualification prepares learners to Understand key health and safety policy principles, as well as an awareness of the internal, external and transformative factors that shape its implementation. Develop the knowledge and skills to effectively translate organisational policy into a well-functioning occupational health and safety management system. Enable learners to effectively address and manage risks and incidents in their capacity as health and safety practitioners, including the ability to assess and evaluate risk through appropriate strategies. Understand elements that influence health and safety behaviours, performance, and workplace culture Key Highlights This course module prepares learners to attain senior positions within an organisation for managing health and safety policy and practice. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The QUALIFI Level 6 Diploma in Health and Safety Management can open many career pathways including, but not limited to: Health and Safety Professionals with an estimated average salary of £32,969 per annum Safety coordinator with an estimated average salary of £30,939 per annum Compliance officer with an estimated average salary of £49,222 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Level 5 qualification or Appropriate work experience in the business sector and demonstrate ambition with clear career goals. Learners should be aged 19 years and over. Learners must have sufficient command of the English Language (IELTS 6 or equivalent) Progression QUALIFI Level 7 Diploma Employment in an associated profession Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Health and Safety Management Principles and Policy Reference No : L/650/6691 Credit : 15 || TQT : 150 Additionally, students will cultivate the expertise and capabilities required to assess an organisation's health and safety policy thoroughly. UNIT2- Risk and Incident Management Reference No : M/650/6692 Credit : 15 || TQT : 150 This unit aims to equip learners with the knowledge, comprehension, and proficiency needed to convert organisational policies into a proficient operational framework for occupational health and safety. This encompasses planning, organising, controlling, reviewing, and auditing health and safety management activities. Additionally, it involves the implementation of corporate social responsibility principles and ethical codes of conduct within management, as well as examining the pivotal factors in overseeing employees' occupational health and well-being. UNIT3- Promoting a Positive Health and Safety Culture Reference No : R/650/6693 Credit : 15 || TQT : 150 This unit aims to give learners insights into various elements that shape health and safety behaviours, performance, and workplace culture. This encompasses examining the effects of both human and organisational factors, leadership approaches, the structure of organisations, and mechanisms for consultation. Furthermore, students will acquire the proficiency to assess an organisation's health and safety culture and performance and the ability to devise a well-structured strategy for enhancing them. UNIT4- Maintaining a Safe Working Environment Reference No : T/650/6694 Credit : 15 || TQT : 150 This unit aims to expand the learners' occupational health and safety foundation. It encompasses the technical expertise necessary for learners/practitioners aspiring to advance in various managerial positions. UNIT5- Health and Safety Law, Regulation and Influence Reference No : Y/650/6695 Credit : 15 || TQT : 150 Students will delve into the functions performed by industry, professional organisations, and media communities in shaping and advocating for positive health and safety outcomes on local, national, and global levels. UNIT6- Development of the Health and Safety Practitioner Reference No : A/650/6696 Credit : 15 || TQT : 150 Students will acquire the competencies needed to evaluate an organisation's proficiency and skill prerequisites, and they will be able to propose training and/or recruitment strategies to fulfil these needs. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
The Duty Manager Training Course is designed to prepare individuals for the dynamic demands of frontline leadership roles in modern service environments. Whether supervising daily operations, supporting teams, or maintaining workplace standards, this course provides essential knowledge for anyone looking to excel in a duty management role. From service management to effective team leadership, retail oversight, and customer-facing responsibilities, each module has been developed to cover core management principles with a focus on communication, operational strategy, and structured oversight. With modules covering everything from health and safety awareness to managing workplace communication and facilitating effective meetings, this training package supports learners in gaining a deep understanding of what it takes to oversee shift-based operations with confidence. It’s well-suited for those stepping into supervisory roles or seasoned team members aiming to formalise their knowledge. Every part of the course has been tailored for online learning, allowing you to build your knowledge at your own pace, wherever you are. Whether you work in retail, hospitality, facilities, or service-based sectors, this course offers the managerial grounding needed to take responsibility with clarity and professionalism. Key Features of Duty manager Bundle CPD Accredited Duty manager Course Instant PDF certificate Fully online, interactive Duty managercourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Duty manager Bundle course to excel! To become successful in your profession, you must have a specific set of Duty manager skills to succeed in today's competitive world. In this in-depth Duty managertraining course, you will develop the most in-demand Duty manager skills to kickstart your career, as well as upgrade your existing knowledge & skills. Duty manager Curriculum Course 01: Service Manager Course 02: Team Leader & Management Training Course 03: Operations Management - Advanced Diploma Course 04: Customer Service Course 05: Facilities Management and Workplace Services Course 06: Workplace Communication Management Course 07: Compliance and Risk Management Course Course 08: Retail Management Course 09: Level 3 Health & Safety In The Workplace Training Course 10: Facilitating High Performing Meetings Accreditation This Duty manager bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Duty manager course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Duty manager basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Duty manager Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.