This training program is designed to support individuals interested in becoming Call Center Agents and introduces the skills that will make anyone stand out from the crowd. In this course, you will have a better understanding of the ways to listen, be heard, and manage relationships with sales prospects successfully. Discover a range of topics explaining telephone etiquette, essential tools and techniques to build rapport with customers, types of questions required to ask, setting goals, key steps that enable to avoid critical mistake while speaking. In addition, you will master to communicate effectively with the customers, learn suitable ways of greetings, transferring calls and closing a conversation. In just 5 hours 40 Minutes you will: Develop the right attitude required to become an excellent Call Center Agent Become a skilled communicator and manage difficult or hostile customers Meet the needs of your customers and overcome the obstacles to your succeed Have a better understanding of the value of call center based customer service Excel in career direction as a Call Center Agent/Call Center Representative Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Level 1 Certificate in Call Center Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This qualification is ideal for: Customer Service Agents Managers Assistant Managers Call Center Executives Customer Service Representatives Customer Support Associates Freshers Course Content Call Center Training Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:15:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 00:15:00 Module Eight - Bench marking 00:20:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 00:20:00 Module Eleven - Closing 00:30:00 Module Twelve - Wrapping Up 00:15:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Sustainable Energy Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Sustainable Energy Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 04 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: An Introduction to Sustainable Energy An Introduction to Sustainable Energy 00:16:00 Module 02: Solar Energy: Thermal Solar Energy Thermal 00:17:00 Module 03: Solar Energy: Photovoltaics Solar Energy Photovoltaics 00:22:00 Module 04: Wind Energy Wind Energy 00:26:00 Module 05: Bioenergy Bioenergy 00:27:00 Module 06: Geothermal Energy Geothermal Energy 00:25:00 Module 07: Tidal Energy Tidal Energy 00:22:00 Module 08: Environmental Impacts: A Global and Regional Assessment Environmental Impacts A Global and Regional Assessment 00:26:00 Module 09: Renewable Energy and Sustainable Development Renewable Energy and Sustainable Development 00:21:00 Module 10: The Future of Renewable Energy in the UK into the 2020s and Beyond The Future of Renewable Energy in the UK into the 2020s and Beyond 00:19:00
Reports and proposal writing are two crucial business writing formats that business organisation needs. The Certificate in Reports and Proposals Writing course teaches you the formats of writing effective and appropriate reports and proposals that will grab the attention of the potential customers and brings fruitful results. The course covers all the stages of report writings including investigating, planning, writing and revising. You will also explore how to use graphs and charts in the report and know how to write an appealing business proposal. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Certificate in Reports and Proposals Writing is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Career path Training offered by the Certificate in Reports and Proposals Writing could potentially benefit a range of roles, but would particularly enhance careers in IT Programming Web Design App Design Game Design Other professional computing roles Course Content Certificate In Reports And Proposals Writing Course Overview 00:15:00 The Stages of Report Writing 00:15:00 The First Stage - Investigating 00:15:00 The Second Stage - Planning 00:15:00 The Third Stage - Writing 00:15:00 The Fourth Stage - Revising 00:15:00 Using Headings 00:15:00 Using Charts and Graphs 00:15:00 The Proposal 00:15:00 Persuasion 00:30:00 Giving Credit 00:15:00 Mock Exam Mock Exam- Business Writing Diploma Level 3 00:20:00 Final Exam Final Exam- Business Writing Diploma Level 3 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Register on the Education and Pedagogy today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Education and Pedagogy is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Education and Pedagogy Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The online training is open to all students and has no formal entry requirements. To study the Education and Pedagogy, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Pedagogy Introduction to Pedagogy 00:30:00 Module 02: Pedagogy in Education Pedagogy in Education 00:21:00 Module 03: Pedagogy in Teaching the Teachers Pedagogy in Teaching the Teachers 00:22:00 Module 04: Smart Pedagogy Smart Pedagogy 00:22:00 Module 05: Teaching Methods Teaching Methods 00:21:00 Module 06: Effective Teaching Strategies Effective Teaching Strategies 00:22:00 Module 07: Assessment and Teaching Assessment and Teaching 00:19:00 Module 08: Educational Technology and Blended Learning Educational Technology and Blended Learning 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Renewable Energy is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Renewable Energy and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 7 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Renewable Energy History of Energy Consumption 01:00:00 Non-Renewable Energy 00:30:00 Basics of Sustainable Energy 00:30:00 Fuel Cell 00:45:00 Solar Energy 00:50:00 Wind Energy 01:20:00 Ocean Energy 00:30:00 Geothermal Energy 00:35:00 Application of Renewable Energy 00:30:00 Being Environment-Friendly 00:40:00 Recommended Reading Recommended Reading : Renewable Energy 00:00:00
Boost Your Career By Enrolling In This Criminology & Private Investigation Diploma Bundle To Overcome Your Challenges! 6 in 1 Criminology & Private Investigation Diploma Bundle Improve your knowledge and enhance your skills to succeed with this Criminology & Private Investigation Diploma bundle. This Criminology & Private Investigation Diploma bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our Criminology bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Criminology & Private Investigation Diploma Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Criminology & Profiling Course Course 02: Private Investigation Diploma Course 03: Accident Investigation Course 04: Crime Analysis Online Course Course 05: Forensic Investigator Fundamentals Course 06: Interrogations And Confessions Psychology All the courses under this Criminology & Private Investigation Diploma bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Criminology & Private Investigation Diploma bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. Learning Outcomes of Criminology & Private Investigation Gain a deep understanding of criminal behaviour and profiling techniques. Develop expertise in private investigation methods and strategies. Master the principles of accident investigation and reconstruction. Acquire proficiency in crime analysis and data interpretation. Learn the fundamentals of forensic investigation and evidence collection. Understand the psychology of interrogations and confessions. With this comprehensive Criminology & Private Investigation Diploma bundle, you can achieve your dreams and train for your ideal career. This Criminology & Private Investigation Diploma bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us for Criminology & Private Investigation Diploma? Get a Free CPD Accredited Certificate upon completion of Criminology & Private Investigation Get a free student ID card with Criminology & Private Investigation Training program (£10 postal charge will be applicable for international delivery) The Criminology & Private Investigation is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Criminology & Private Investigation course materials The Criminology & Private Investigation comes with 24/7 tutor support Start your learning journey straightaway with Criminology & Private Investigation! This Criminology & Private Investigation Diploma's curriculum has been designed by Criminology & Private Investigation Diploma experts with years of Criminology & Private Investigation Diploma experience behind them. 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You'll discover how to master the Criminology & Private Investigation Diploma skill while exploring relevant and essential topics. *** Curriculum of Criminology & Private Investigation *** Module 01: Introduction to Criminology and Profiling Module 02: Classification of Crime Module 03: Violent Crimes Module 04: The Crime Scene Module 05: Dealing with Crime Module 06: Understanding Criminal Psychology Module 07: Forensic Science Module 08: Phases of Profiling Module 09: Criminal Profiling: Science, Logic and Metacognition Module 10: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice Module 11: Victimology Module 12: The Criminal Justice System in England and Wales Assessment Process of Criminology & Private Investigation Once you have completed all the courses in the Criminology & Private Investigation Diploma bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Criminology & Private Investigation Diploma bundle is suitable for everyone. This Criminology & Private Investigation bundle is also suitable for: Aspiring criminologists Private investigators Law enforcement professionals Forensic scientists Requirements You will not need any prior background or expertise in this Criminology & Private Investigation. Career path This Criminology & Private Investigation Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Detective Private investigator Forensic analyst Criminologist Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate
Diploma in Supercharger Automobile Engineering is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Diploma in Supercharger Automobile Engineering and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 01 hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction Introduction 00:02:00 Hisory & Basic working of Supercharger 00:05:00 Advantages & Main components of Superchargers Advantages of Superchargers 00:13:00 Key components of Superchargers 00:06:00 Types of Superchargers Types of Superchargers 00:04:00 Types-continued a 00:08:00 Types-continued b 00:06:00 Types-continued c 00:06:00 Brand Names & Models Brand names & Models 00:03:00
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Clear communication begins with confidence in your language skills—and this CPD Accredited English course is designed to help you build exactly that. Whether you’re brushing up for work, improving fluency, or aiming to polish everyday writing, this course gives you a solid foundation in grammar, sentence structure, punctuation, and spelling. The modules are structured to take you from the basics to more refined elements, including common mistakes and how to avoid them. Throughout the course, you’ll explore essential grammar rules, sentence construction techniques, punctuation accuracy, and spelling precision—alongside guidance on improving pronunciation and avoiding frequent pitfalls. With a strong focus on written English, it’s an ideal choice for learners aiming to boost their confidence in both formal and informal communication. Study at your own pace and gain valuable language insight that’s useful in daily communication, professional emails, academic writing and beyond. Course Curriculum: Module 01: Introduction to the Course Module 02: Basics of Grammar Module 03: The Basics of Sentence Module 04: Structure of Sentence Module 05 : Questions Module 06: Punctuation and Capitalisation Module 07: Spelling Module 08: Common Mistakes and Ways to Improve Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this English: Spelling, Pronunciation and Grammar - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The English: Spelling, Pronunciation and Grammar - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our English: Spelling, Pronunciation and Grammar - CPD Accredited training.
From private functions to large-scale conferences, events don’t just happen—they are designed, coordinated, and managed down to the finest detail. This CPD Accredited Diploma in Event Management is tailored for individuals who want to learn how to plan and manage events efficiently and creatively. Whether it’s understanding the types of events, liaising with vendors, or navigating the final administrative steps, each module delivers strategic guidance to support the complete event cycle from concept to conclusion. You’ll explore the logistics behind organising entertainment, hiring the right staff, managing post-event activities, and staying organised every step of the way. The course is structured to help you think critically, anticipate challenges, and approach each project with confidence. Designed entirely for online learning, it offers flexibility and professional value—ideal for anyone looking to build knowledge of event planning without the need for location-based sessions. Course Curriculum: Module 01: Types of Events Module 02: Brainstorming Module 03: Types of Entertainment Module 04: Support Staff Module 05: Technical Staff Module 06: Vendors Module 07: Finalize the Plan Module 08: Administrative Tasks Module 09: Get Organized Module 10: Post Event Activities Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Diploma in Event Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? The Diploma in Event Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Diploma in Event Management - CPD Accredited training