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ESG and impact investing are two of the most rapidly growing areas of finance, as more investors seek to align their values with their financial goals. ESG stands for environmental, social, and governance, which are the criteria used to evaluate the sustainability and ethical practices of companies and projects. Impact investing is a subset of ESG investing that aims to generate positive social and environmental impact, as well as financial returns. This course will teach you the fundamentals of ESG and impact investing, from their origins and motivations to their applications and benefits. You will gain a solid understanding of the ESG factors that influence the performance and risk of investments, and how to assess them using various methods and tools. By the end of this course, you will be able to apply ESG and impact investing principles and practices to make informed and responsible investment decisions.

Are you ready to take your public relations skills to the next level? Enroll in our comprehensive Public Relation Level 3 course and become a master of strategic communication and media relations. This advanced course is designed to equip you with the expertise needed to excel in the dynamic world of public relations. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Public Relations Level 3 course, learners will gain a comprehensive understanding of how public relations (PR) functions within organizations. They will learn about the principles and practices of PR, including its ethical aspects and professionalism. The course covers various tactics and research methods used in PR campaigns, as well as the power of storytelling and effective public speaking skills. Learners will explore the role of social media in PR and how to leverage it for communication purposes. They will also delve into becoming influencers and the importance of body language in effective communication. Crisis management strategies and the implementation of corporate social responsibility (CSR) are also key components of the curriculum. Additionally, learners will gain insights into cross-cultural awareness and communication, which are crucial for working in diverse teams and managing PR in global contexts. Course Curriculum Module 01: Introduction to Public Relations Module 02: Major Fields of Public Relations Practice Part I Module 03: Major Fields of Public Relations Practice Part II Module 04: Management and Organisation of Public Relations Module 05: Ethics and Professionalism in Public Relations Module 06: Public Relations Tactics and Research Module 07: Concepts of Public Relations Module 08: Power of Storytelling Module 09: Public Speaking Module 10: Social Media and PR Module 11: Becoming an Influencer Module 12: Importance of Body Language Module 13: Decision Making with Critical Thinking Module 14: Crisis Management Module 15: Copy of Corporate Cross-Cultural Awareness Module 16: Copy of Cross-Cultural Communication Module 17: Copy of Cultural Values Module 18: Copy of Defamation Module 19: Copy of Implementing CSR Module 20: Copy of Introduction to Cross-Cultural Awareness Module 21: Copy of Media Regulatory Bodies Module 22: Copy of Performance Evaluation and Performance Reporting Module 23: Copy of Working with and Managing a Culturally Diverse Team Learning Outcomes Understand the fundamentals of Public Relations and its importance in communication. Identify key fields within Public Relations and their distinct practices. Demonstrate knowledge of ethical standards and professionalism in PR. Apply tactics and research methods effectively in PR campaigns. Analyze the impact of storytelling, public speaking, and social media. Manage crises and implement cross-cultural communication strategies in PR. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking advanced PR knowledge. Individuals aspiring to become PR specialists. Students pursuing a career in communication and media. Business owners interested in enhancing PR strategies. Anyone looking to understand PR ethics and tactics. Career path PR Manager Communications Specialist Social Media Strategist Crisis Communication Manager Corporate Social Responsibility Coordinator Media Relations Officer Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Build on your new singing teaching knowledge improve your vocal musicianship skills find answers to your questions in just 12 hours!Teaching across ages and stages of vocal development Teaching across music genres Teaching different resonances for different styles Understanding the root of vocal problemsPLUS Gillyanne and Jeremy in action in a live masterclass What you will discover Unit 1 - Teaching singers of all ages, practical tools to deal with adolescent stages of change, supporting the elderly voice Unit 2 - More than just sound! Analysing different music genres with examples, discovering vocal style features in context Unit 3 - Resonance explained. Finding different resonating shapes, working vowels, and the real power of vowel tuning Unit 4 - Identifying voice problems - an overview of vocal habilitation with real case histories from Gillyanne Unit 5 - Watch Gillyanne and Jeremy teach live masterclasses, then discuss why they chose particular instructions & exercises What is included? Over 60 targeted teaching videos (from 3 minutes to 22 minutes) Every video is subtitled for easy understanding Every video is available as a transcript Multiple course resources including articles on working with the adolescent voice Singer lifespan - hormones, development and ageing Breathing life into a song, with industry examples Harmonics, vowels and resonance shaping for singers Access is included to our two hour-long CPD Webinars on How We Diagnose (Webinar 4 - Finding the YOU in every song, and Webinar 18 - Taking Vocal Technique Into Song) Content and images from our #1 bestsellers "This Is A Voice" and "Singing and the Actor" Revealing videos taken using endoscopy, plus genuine case histories of singers going through vocal difficulty Exclusive "live" fly-on-the-wall videos of Jeremy ad Gillyanne using their methodology Examples of industry performances for analysis Cutting edge information and insights into M1 and M2 vocal fold vibration with industry examples A minimum of 12 hours of CPD Certificates included at no extra cost Who we are We are Dr Gillyanne Kayes (singing voice specialist) and Jeremy Fisher (vocal & performance coach). We're both avid tea drinkers (Gillyanne loves builder's tea and first flush Darjeeling, Jeremy's a black-tea-no-sugar Ceylon drinker, but his favourite tea-du-jour is Royal Blend from Fortnum and Mason in London. We've co-taught for more than 25 years all over the world. We've written 10 books on vocal technique, including five Amazon #1 bestsellers. We've been creating vocal training resources since 2004, including courses, DVDs, CDs, ebooks, the Build Your Own Larynx template and most recently the amazing online Learning Lounge with over 600 voice training resources. We love helping people find and share their truth as teachers and performers. Cheers!

Description: If you want to work as a project manager, it's pretty essential to know how the top companies operate. The Lean Six Sigma methodology is a framework that helps you, as the Project Manager, keep on top of your project. Lean Six Sigma is a proven business process improvement methodology for companies striving to gain a competitive edge. In high demand across a diverse range of industries, Lean Six Sigma training is a powerful way to become an invaluable asset at your organization and improve your career prospects. Learn how to reduce workload, eliminate waste and improve productivity in the long-term and develop objective metrics to measure, standardize and improve organizational goals. Who is the course for? Professionals who want to know how six sigma works Businessmen interested in improving their work process by reducing waste to increase profitability Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Lean Six Sigma and Project Management Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Project Manager Quality Assurance Engineering Lean Manufacturing Managers Entrepreneurs Lean Process Module One - Getting Started 00:30:00 Module Two - Understanding Lean 01:00:00 Module Three - Liker's Toyota Way 01:00:00 Module Four - The TPS House 01:00:00 Module Five - The Five Principles of Lean Business 01:00:00 Module Six - The First Improvement Concept (Value) 01:00:00 Module Seven - The Second Improvement Concept (Waste) 01:00:00 Module Eight - The Third Improvement Concept (Variation) 01:00:00 Module Nine - The Fourth Improvement Concept (Complexity) 01:00:00 Module Ten - The Fifth Improvement Concept (Continuous Improvement) 01:00:00 Module Eleven - The Improvement Toolkit 00:30:00 Module Twelve - Wrapping Up 01:30:00 Six Sigma Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Introduction to Project Management Introduction & Overview FREE 00:16:00 Tools You Need 00:19:00 Teams & Leadership Teams & Leadership 00:35:00 Teams 00:33:00 Conflict 00:34:00 Project Communication Project Communication 00:25:00 Didactic Communications 00:22:00 Basic Meeting Rules 00:21:00 Stakeholder Management Stakeholder Management 00:21:00 The Basics of Project Management The Basics of Project Management 00:19:00 Project Needs 00:21:00 Scope and Requirements Scope and Requirements 00:28:00 Work Breakdown Structures 00:27:00 Displayed Thinking 00:31:00 Developmental Methodologies Developmental Methodologies 00:25:00 Methodology Types 00:26:00 Selecting a Methodology 00:22:00 Effective Budgets & Schedules Effective Budgets & Schedules 00:25:00 Resource Estimating 00:26:00 Estimating Techniques 00:26:00 Project Performance Project Performance 00:25:00 The Keys to Success 00:23:00 Project Performance Key Values 00:24:00 Change Management Change Management 00:16:00 Planning the Project Define the Project Requirements 00:28:00 Create Your Project Plan 00:38:00 Implementing the Project Plan Execute the Project Plan 00:13:00 Monitor the Progress of the Project 00:20:00 Negotiate for Success 00:16:00 Evaluate the Process 00:19:00 Mock Exam Mock Exam- Lean Six Sigma and Project Management Diploma 00:30:00 Final Exam Final Exam- Lean Six Sigma and Project Management Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

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This course covers Python for data science and machine learning in detail and is for a beginner in Python. You will also learn about core concepts of data science, exploratory data analysis, statistical methods, role of data, challenges of bias, variance and overfitting, model evaluation techniques, model optimization using hyperparameter tuning, grid search cross-validation techniques, and more.

Delve into the intricate world of customer service within the vibrant sectors of tourism and hospitality. This course equips participants with the essential skills and knowledge to navigate the unique challenges and opportunities of delivering exceptional service experiences in these dynamic industries. After the successful completion of the course, you will be able to learn about the following, ⦁ Understand the Concept of Service Quality and its Significance In Business, Specifically in the Context of Customer Service. ⦁ Identify and Explain the Unique Characteristics and Challenges of Customer Service in the Tourism and Hospitality Industries. ⦁ Describe the Principles and Key Elements of Excellent Customer Service and How they Contribute to Customer Satisfaction and Loyalty. ⦁ Gain an Introductory Understanding of Performance Management and its Relevance in Enhancing Customer Service and Organisational Effectiveness. ⦁ Develop Strategies and Techniques for Managing Complaints Effectively in Tourism and Hospitality Organizations thereby Ensuring Customer Satisfaction and Resolution. ⦁ Demonstrate the Principles of Effective Communication and Interpersonal Skills in Customer Service Interactions both Face-to-face and through Various Communication Channels. ⦁ Recognise the Importance of Teamwork and Collaboration in Delivering Consistent and High-quality Customer Service Experiences and Understand How to Contribute Effectively to a Collaborative Work Environment. Participants will explore the concept of service quality and its significance in business, with a specific focus on customer service within the tourism and hospitality sectors. Key topics include identifying the unique characteristics and challenges of customer service in these industries, principles of excellent customer service, performance management's role in enhancing service quality, effective complaint management strategies, principles of communication and interpersonal skills, and the importance of teamwork in delivering consistent service experiences. The course "Understanding Customer Service in Tourism and Hospitality" delves into the crucial role of excellent service in these sectors. It covers key aspects such as customer expectations, service quality, and effective communication to ensure customer satisfaction and loyalty in tourism and hospitality settings. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Self-paced pre-recorded learning content on this topic. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Hospitality Service Specialist Tourism Customer Care Coordinator Guest Experience Manager Front Desk Concierge Travel and Tourism Consultant Guest Relations Officer Service Excellence Supervisor Hospitality Communication Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Build amazing Progressive Web Apps (PWAs) with Angular! This course will teach you the essential skills you need to create PWAs that are fast, reliable, and engaging.

🚀 Unlock Your Potential with 'Strategic Achievement Mastery' 🚀 Are you ready to elevate your life to new heights and achieve unprecedented success? Introducing our groundbreaking online course: 'Strategic Achievement Mastery.'   🌟 What Is 'Strategic Achievement Mastery'? This transformative course is not just another self-help program-it's a strategic roadmap designed to empower you with the skills and mindset necessary to conquer your goals and realize your dreams. Whether you're aiming for professional success, personal fulfillment, or a combination of both, this course is your key to unlocking the door to unlimited possibilities.   🎯 What You'll Gain: 1️⃣ Strategic Vision: Develop a crystal-clear vision for your future and create a strategic plan to turn your dreams into reality. Learn how to set goals that inspire and motivate you, and discover the power of focused intention. 2️⃣ Execution Excellence: Master the art of execution by breaking down big goals into manageable steps. Uncover the secrets of effective time management, productivity, and discipline that successful individuals use to achieve remarkable results. 3️⃣ Peak Performance Mindset: Cultivate a mindset of resilience, positivity, and peak performance. Overcome self-limiting beliefs, embrace challenges, and turn setbacks into stepping stones toward success. 4️⃣ Effective Communication: Hone your communication skills to build powerful relationships and influence others positively. Learn the art of persuasion and negotiation, crucial skills for navigating both professional and personal spheres. 5️⃣ Adaptability and Innovation: Thrive in an ever-changing world by developing adaptability and fostering innovation. Discover how to turn challenges into opportunities and stay ahead of the curve in your industry.   💡 Course Features: Engaging Video Lessons Interactive Workshops and Exercises Personalized Progress Tracking Exclusive Community Access Q&A Sessions with Industry Experts   🌐 Who Can Benefit: Entrepreneurs and Business Professionals Students and Graduates Career Changers and Job Seekers Anyone Seeking Personal Growth and Success   🚀 Ready to Transform Your Life? Enroll Today! 🚀 Course Curriculum Strategic Achievement Mastery Introduction To Goal Setting 00:00 Vision Vs Execution 00:00 Execution Without Intention 00:00 Strategic Execution - Part 1 00:00 Strategic Execution - Part 2 00:00 Setting Powerful Goals The Smart Way 00:00 The Importance Of Performance Coaching 00:00 Why People Fail To Reach Their Goals 00:00 Overcoming The Fear Of Failure 00:00 Final Ideas & Tips 00:00

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step