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33760 Courses delivered On Demand

Microsoft Office Skills (MS Excel, Word, PowerPoint, Access), Administration & IT Training

4.8(9)

By Skill Up

All-in-one Package| CPD Certified| 35 Courses Training| 350 CPD Points| Free PDF+ Transcript Certificate| Lifetime Access

Microsoft Office Skills (MS Excel, Word, PowerPoint, Access), Administration & IT Training
Delivered Online On Demand8 days
£120

Merchandising Training Courses

By Imperial Academy

Free QLS Endorsed Certificate | 11 in 1 Exclusive Bundle with Free Certificates | 160 CPD Points | Installment Payment

Merchandising Training Courses
Delivered Online On Demand
£129

Mindfulness Training Course

By Imperial Academy

Level 3 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Mindfulness Training Course
Delivered Online On Demand
£129

Concierge Training Course

By Imperial Academy

Level 3 Diploma (FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificate| 140 CPD Points| CPD & CiQ Accredited

Concierge Training Course
Delivered Online On Demand
£129

Fire Evacuation Executive Training

By NextGen Learning

*** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! *** Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Fire Evacuation Executive Training. This course is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the Fire Evacuation Executive Training course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying Fire Evacuation Executive Training career, then enrol in our course today! What will make you stand out? On completion of this Fire Evacuation Executive Training online course, you will gain: CPD Certified Course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of Fire Evacuation Executive Training learning materials. This course online test with immediate results Enroling in the Course has no additional costs. You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Fire Evacuation Executive Training is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Fire Evacuation Executive Training and explore the key topics such as: Fire Evacuation Executive Training Module 01: Understanding Fire Module 02: Basics of Fire Extinguishers Module 03: Using Fire Extinguishers Safely Module 04: Pre and Post Engagement Action Module 05: Laws Regarding Fire Extinguisher Module 06: Standards on Fire Protection and Prevention Module 07: Risk Assessment of Fire Extinguisher Therefore, reinforce your knowledge and furnish your skills by enroling in our course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion When you have finished all of the Fire Evacuation Executive Training course lectures, a digital certificate will be available for download. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Fire Evacuation Executive Training Course the Right Option for You? This Fire Evacuation Executive Training course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Fire Evacuation Executive Training course. This Fire Evacuation Executive Training course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. You should enrol in this Fire Evacuation Executive Training course if you: Aspire to understand Fire Evacuation Executive Training better. Already working on it and eager to learn more. Is a student pursuing a relevant field of study? Trying to get a job in Fire Evacuation Executive Training-related fields. Requirements Without any formal requirements, you can delightfully enrol in this Fire Evacuation Executive Training course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this Fire Evacuation Executive Training course at your own pace. Career path The aim of this exclusive Fire Evacuation Executive Training course is to help you toward your dream career. So, complete this Fire Evacuation Executive Training course and enhance your skills to explore opportunities in relevant areas.

Fire Evacuation Executive Training
Delivered Online On Demand3 hours
£12

Telephone Customer Service Training

4.5(3)

By Studyhub UK

Overview Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role. The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions. Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success. Learning Outcomes: Understand the fundamentals and importance of top-tier customer service over the phone. Differentiate between average and excellent customer service practices. Develop effective strategies for managing and improving customer relationships. Cultivate superior telephone etiquette and communication techniques. Employ strategies to establish genuine rapport during phone interactions. Tackle challenging calls with confidence and professionalism. Gain proficiency in evaluating and enhancing service quality through metrics. Why buy this Telephone Customer Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Customer Service Training course is ideal for Individuals aiming to enter the customer service sector. Current customer service representatives seeking to refine their telephone interaction skills. Managers overseeing phone-based customer service teams. Organisations aiming to standardise their telephonic service protocols. Entrepreneurs wanting to foster excellent customer relationships over the phone. Prerequisites This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative: £18,000 - £25,000 annually. Telephone Support Specialist: £21,000 - £28,000 annually. Call Centre Supervisor: £25,000 - £32,000 annually. Customer Relationship Manager: £30,000 - £45,000 annually. Customer Service Trainer: £28,000 - £35,000 annually. Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually. Course Curriculum Module 1: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 2: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 3: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 4: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 5: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 6: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 7: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 8: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 9: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Assignment Assignment - Telephone Customer Service Training 00:00:00

Telephone Customer Service Training
Delivered Online On Demand5 hours 21 minutes
£10.99

Asbestos Surveyor Online Training

By Online Training Academy

In today's world, the Asbestos Surveyor Online Training course stands as a crucial pillar in occupational safety and compliance. Asbestos awareness is paramount due to its pervasive presence in various structures, posing severe health risks if mishandled. This comprehensive course covers modules ranging from understanding asbestos and its health effects to surveying techniques and legislative requirements. With asbestos awareness reiterated throughout, learners grasp the significance of identifying, managing, and mitigating asbestos risks effectively. Acquiring these skills not only enhances job prospects but also ensures safer work environments. In the UK, where stringent regulations govern asbestos management, trained professionals are in high demand, offering promising career opportunities with salaries averaging around £25,000 to £35,000 annually. The sector witnesses a steady rise in demand for qualified personnel, reflecting a growing awareness of asbestos-related hazards, underscoring the Asbestos Surveyor Online Training course's enduring relevance and the indispensable role of asbestos awareness in contemporary workplace safety initiatives. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum: Module 01: What is Asbestos? Module 02: Health Effects of Asbestos Module 03: Asbestos Containing Materials and Their Properties Module 04: Management of Asbestos Module 05: Risk Assessments and Legislative Requirements Module 06: Asbestos Surveying Module 07: Bulk Sampling Procedures and Strategies Module 08: Survey Report, Quality Assurance and Quality Control Module 09: Personal Decontamination Learning Outcomes: Identify asbestos and its associated health risks for safety protocols. Analyze asbestos-containing materials and their specific properties for management. Execute asbestos surveys and bulk sampling procedures with precision. Assess risks and ensure compliance with legislative requirements effectively. Produce comprehensive survey reports with quality assurance and control measures. Implement personal decontamination procedures to maintain safety standards diligently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Asbestos Surveyor Online Training 2:23:30 1: Module 01: What is Asbestos? Preview 15:35 2: Module 02: Health Effects of Asbestos 17:24 3: Module 03: Asbestos Containing Materials and Their Properties 13:10 4: Module 04: Management of Asbestos 14:24 5: Module 05: Risk Assessments and Legislative Requirements 24:26 6: Module 06: Asbestos Surveying 12:41 7: Module 07: Bulk Sampling Procedures and Strategies 20:41 8: Module 08: Survey Report, Quality Assurance and Quality Control 13:48 9: Module 09: Personal Decontamination 10:21 10: CPD Certificate - Free 01:00 Who is this course for? This Asbestos Surveyor Online Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Asbestos Surveyor Online Training. Moreover, this course is ideal for: Construction workers seeking asbestos awareness and safety training. Health and safety professionals expanding expertise in asbestos management. Environmental consultants specializing in hazardous materials assessment and management. Building surveyors enhancing skills in identifying and managing asbestos risks. Facility managers responsible for ensuring asbestos compliance and safety protocols. Requirements There are no requirements needed to enrol into this Asbestos Surveyor Online Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Asbestos Surveyor Online Training course. Career path After finishing this Asbestos Surveyor Training course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Asbestos Surveyor Training are: Asbestos Surveyor - £25K to £35K/year Health and Safety Officer - £30K to £40K/year Environmental Consultant - £28K to £45K/year Building Surveyor- £25K to £40K/year Construction Project Manager- £35K to £55K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Asbestos Surveyor Online Training
Delivered Online On Demand2 hours 24 minutes
£12

Online Microneedling Training Course

By Cosmetic College

Learn the background, theory, protocols and more with our Microneedling e-learning course from the expert tuition team at the Cosmetic College. Microneedling is one of the fastest-growing treatments in the beauty industry, so this is a great opportunity to learn this popular facial technique. This online training course for Microneedling is specially developed for the advanced facial beauty specialist who wants to offer Microneedling as a new treatment to their clientele. Additional course details Course Contents Bespoke First Aid for the Beauty and Aesthetic Sector Health, Hygiene and safety Anatomy and Physiology What is Microneedling Benefits of Microneedling Products and Trolley set up Client Consultation Process and Procedure Client Suitability and Pricing Different Skin Types Ageing and Healing Processes Insurance and Legal Requirements Treatment Areas and their Techniques Practising Techniques Microneedling Step by Step Microneedling Procedure - Video Demonstration Aftercare Course Features CPD Accredited CourseVetted accredited trainingFully Online TrainingTrain your way on any deviceFull DemonstrationComplete end to end treatment demonstrationImmediate CertificationDelivered immediately after completion Frequently Asked Questions Is this course accredited? Yes. This training course is accredited by the CPD group. Can I get insurance once I have completed this training? Our online training courses are CPD accredited. Acquiring insurance based on completion and accreditation from our online training courses is insurer specific and as with most cases also takes into account your personal background and status. We advise that you contact your insurance to ensure your prerequisites meets their requirements and that this training course meets their specific criteria for insurance. We have a relationship with Insync Insurance which we recommend. Do you offer in-person training? Yes, we perform in-person training at our training academy in Orpington, Kent. You can find out more details of our in-person Microneedling training here Can I train straight away after making payment? Yes. Once you have completed payment our system will automatically enrol you onto the training course. You will then receive an email with instructions and a direct link to login and start your course. How long do I have to complete the training course? Once you have logged in and started your training course you will have 3 months to complete your training.

Online Microneedling Training Course
Delivered Online On Demand
£100

Award in Education and Training Level 3

By Training Tale

Award in Education and Training Level 3 | Free 5 Courses with Certificates AET : Level 3 Award in Education and Training - AET, previously PTLLS, is the mandatory minimum qualification if you want to be a FE teacher or trainer in your chosen field in the UK. If you are thinking about getting into teaching, this AET : Level 3 Award in Education and Training (AET), previously known as the PTLLS course, is a great way to start. As a teacher, you can play a significant role in society and positively impact your students' lives. Currently, there is a huge demand for teaching jobs across the globe, and you know how satisfying it could be! So, if you aspire to be a changemaker, this is the ultimate course we can offer you. This course is designed so that both freshers and those working in an educational setting can get the benefit. Further, through this course, the current teachers can achieve formal recognition of their skills. Awarding Body The AET : Level 3 Award in Education and Training course is accredited by TQUK. A certificate from this renowned awarding body will bring you out as a highly marketable candidate within the desired industry. There is Something More for You with This AET : Award in Education and Training Level 3 Course As a course provider, we highly value our learners' needs. That is why we are giving you some relevant courses for teaching and training for free to benefit you. With these courses, you can further enrich your knowledge and employability skills. Here are those - Diploma in Special Education Needs (SEN) EYFS Teaching Diploma Early Years Level 4 Primary Teaching Diploma Level 2 Diploma for the Early Years Practitioner Learning Outcomes of the AET : Award in Education and Training Level 3 Course By the end of this course, you will be able to: Identify and perform the roles of a teacher. Explain and apply the teaching and learning approaches. Plan a training session for your learners of different backgrounds. Describe the teachers' attributes and expectations. Prepare inclusive lessons and training sessions for your students. Analyse the role, responsibilities and relationships in education and training. Prepare and administer necessary assessments for your students. Why Choose Award in Education and Training Level 3 from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Special Note: Please be informed that apart from the initial fee, you have to pay GBP 169 when submitting assignments. Award in Education and Training Level 3 Course Curriculum Module 01: Understanding Roles, Responsibilities and Relationships in Education and Training Understand the Teaching Role and Responsibilities in Education and Training Understand Ways to Maintain a Safe and Supportive Learning Environment Understand the Relationships between Teachers and Other Professionals in Education and Training Module 02: Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training Understand Inclusive Teaching and Learning Approaches in Education and Training Understand Ways to Create an Inclusive Teaching and Learning Environment Be Able to Plan Inclusive Teaching and Learning Be Able to Deliver Inclusive Teaching and Learning Be Able to Evaluate the Delivery of Inclusive Teaching and Learning Module 03: Understanding Assessment Understand Types and Methods of Assessment Used in Education and Training Understand How to Involve Learners and Others in the Assessment Process Understand the Role and Use of Constructive Feedback in the Assessment Process Understand Requirements for Keeping Records of Assessment in Education and Training Award in Education and Training Level 3 Qualification at a Glance Total Qualification Time (TQT - 120 Hours Guided Learning Hours (GLH) - 48 Hours Credit Value - 12 Minimum Age - 19 Purpose of the Award in Education and Training Level 3 Qualification This AET : Award in Education and Training Level 3 qualification is designed to prepare learners for employment and support them to progress to a teaching role within the workplace. It has been developed for those intending to work in the post-16 education and training sector. What Skills You Will Gain from this AET : Award in Education and Training Level 3 Course You will gain the following marketable qualities through the AET : Level 3 Award in Education and Training course. Different hiring managers are looking for these below-mentioned qualities. Become an expert in education and training. Learn about the teacher's role. Master the learning and teaching approaches. Increase your session planning skills. Gain knowledge in teacher expectations & attributions. Understand how to deliver inclusive sessions which engage and motivate learners. Explain roles, responsibilities, and relationships in education and training. Identify how to create assessments in education and training. Award in Education and Training Level 3 Assessment Method In order to be eligible for the certification, you need to complete the following assessments. Three written assignments One microteaching session (Which can be submitted as a recorded video) Please note that you will be given precise instruction in the course material about writing the assignments and performing the micro-teach session. Moreover, if you face any difficulty, your tutor will be there to support you. You must submit all assignments via the online portal with full tutor support. Certification Award in Education and Training As soon as you submit your assignments and micro-teaching video, your tutor will assess those. Based on the assessor's evaluation, you will be graded either achieved/not achieved yet. If you are in the achieved category, you will receive an accredited certificate from the renowned awarding body TQUK. Progression If you achieve this AET : Award in Education and Training Level 3 qualification, you could progress to: Level 3 Award in Assessing Vocationally Related Achievement Level 3 Certificate in Assessing Vocational Achievement Level 3 Award in Assessing Competence in the Work Environment Level 4 Certificate in Education and Training Level 4 Certificate for the Advanced Practitioner in Schools and Colleges Level 4 Award for Technology Enabled Educators Level 5 Diploma in Education and Training Who is this course for? AET : Award in Education and Training Level 3 Wherever you work, this AET : Award in Education and Training Level 3 course is a must for you if you want to become a trainer. Besides, this course is also appropriate for the following. Teacher & Trainer Consultant Job Hunters & School Leavers College or University Students & Graduates Tutors & Instructors Headmasters Education Consultants Education Providers Office Clerk & Administration Assistant Educational Psychologist Lecturer or Classroom Assistant Requirements AET : Award in Education and Training Level 3 There are no fixed entry requirements for attending the Level 3 Award in Education and Training course. However, you must be 19 years old or over upon certification. An interest in teaching adults and E-learning will be beneficial. Moreover, you must have basic ICT and time management skills. It will help you complete online written assignments. Since this is a Level 3 course, you must be ready to read through various texts, cross-reference, research theories or principles or practises of effective teaching. Finally, you need to demonstrate practical teaching skills via assessment work. Career path AET : Award in Education and Training Level 3 You can choose from a variety of professions either in teaching or training upon completion of the AET : Award in Education and Training Level 3 course. These include - Primary School Teacher Secondary School Teacher Further Education Teacher Private Tutor Freelance Trainer Trainer at Your Workplace

Award in Education and Training Level 3
Delivered Online On Demand5 days
£21

International Development Studies Training

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

International Development Studies Training
Delivered Online On Demand4 hours 56 minutes
£25