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Description: Our Diploma in Nannying and childcare is an exceedingly complete course, starting with taking in the basics of working with children and bit by bit assembling your abilities and information to a propelled level. This course will benefit you to empower yourself to accomplish maximum capacity in having the appropriate abilities and information required to give appropriate care to young children. Who is the course for? If you're a nursery nurse, nanny, nursery parent or looking at getting into the childcare industry - we have this training course for you. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Job for people with this qualification may include Nursery Nurse Nanny Educator in a child care center Educator in a kindergarten/pre-school Professional nanny Family day care worker Before and after school care assistant Playgroup supervisor Recreation Assistant. Nannying What is a Nanny? 00:30:00 Time Management for Nannies 00:15:00 A Day in the Life of Martha, the Nanny 00:30:00 Caregiver and Team Player 00:15:00 It Takes a Village to Raise a Child 00:15:00 The Nanny's Job Profile 00:15:00 Meet the Needs of the Child 01:00:00 Childcare Basics Childcare Basics 00:30:00 Available Centers 00:30:00 Training And Certification 00:30:00 Legal Requirements 01:00:00 Health And Safety Issues 00:30:00 Child Care Equipments 00:30:00 Insurance and Staffing 00:30:00 Marketing & Managemental Aspects 00:30:00 Childcare Child Care Guidelines 00:30:00 Outdoor Safety 00:15:00 Plants That Poison 00:15:00 Guidelines for Food Preparation and Handling 00:30:00 Changing Diapers 00:30:00 Symptoms of Illness 00:30:00 Wrapping Up 00:15:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Nannying and Childcare 00:20:00 Final Exam Final Exam- Diploma in Nannying and Childcare 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description:  Shopping is the activity of purchasing goods from stores. These days, it is not unusual for people to shop online for convenience and for other reasons. If you want to develop your ability in shopping and you want to succeed in this industry, then register now and start your shopping journey through this course. You will learn through this course how to offer your clients personalized wardrobe advice based on their preferences and what's trending in the fashion industry and Much more!  Who is the course for? Professionals who need to learn about shopping business. People who have an interest in knowing about shopping. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Shopping Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Fashion Consultants Entrepreneur Personal Shopper Shopping Expert. Module 1: Online Shopping Introduction to Online Shopping 00:15:00 Reasons of Online Stores Become so Popular 00:30:00 Online Shopping Savings With Cards 01:00:00 Benefits of Online Shopping 00:30:00 Quick Orders and Tips for Placing Orders 01:00:00 Security Concerns Weigh of Online Shopping 01:00:00 How To Deal With a Defective Item Purchased Online 01:00:00 Solution of Online Shopping Problems 00:30:00 The Fine Print of Online Shopping 00:30:00 Where to Find Product Reviews Before Shopping Online 01:00:00 Module 2: Mystery Shopping The Mystery Shopping 00:30:00 Introduction to Mystery Shopping 01:00:00 Why Firms Use Mystery Shoppers 01:00:00 Types of Mystery Shopping 00:30:00 Typical Assignments 00:30:00 Things You Need For Your First Apartment 00:15:00 Essential Opportunities of Mystery Shopping 01:00:00 A Typical Working Day 00:30:00 Paperwork 00:30:00 Getting Paid 00:15:00 Tips 01:00:00 Summary of Mystery Shopper Course 00:30:00 Illustration One 00:15:00 Illustration Two 00:15:00 Worldwide Mystery Shopping Companies, Newsgroups and Discussion Groups, Link Sites 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: PDF files have taken over our everyday life, as they are used to publish many forms of written work or presentations. However not everyone is aware of how to make these files, but that is about to change thanks to this Level 3 Diploma in Adobe Acrobat 7 course. In this course, you will learn to master Adobe Acrobat 7 and create as many PDF files as you want. You start by learning to open the program, followed by understanding the interface and creating PDF files. This course will further cover using acrobat's tools, linking files and much more. So why wait? Get this course now. Learning Outcomes: Opening Adobe Acrobat Realising the interface Generating a PDF file Toil with your PDF file Get help in Adobe Acrobat Means to open a PDF file Go across in your PDF file Implementing Acrobat's tools Transferring text Window tools Learning to apply PDF pages Modifying your file Connecting files Applying collections Sending a file for rechecking Rechecking the file Displaying comment Preserving your file Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 3 Diploma in Adobe Acrobat 7 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 3 Diploma in Adobe Acrobat 7 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Opening Adobe Acrobat 7 00:15:00 Understanding the Interface 00:30:00 Creating a PDF File 00:30:00 Working with your PDF File 00:30:00 Getting Help in Adobe Acrobat 00:30:00 Ways to Create a PDF File 00:30:00 Navigating in your PDF File 00:30:00 Using Acrobat's Tools 00:30:00 Moving Text 00:15:00 Window Tools 00:30:00 Working with PDF Pages 00:15:00 Polishing your File 00:30:00 Linking Files 00:30:00 Using Collections 00:30:00 Sending a File for Review 01:00:00 Reviewing the File 00:15:00 Viewing Comments 00:15:00 Protecting your File 01:00:00 Mock Exam Mock Exam- Level 3 Diploma in Adobe Acrobat 7 00:20:00 Final Exam Final Exam- Level 3 Diploma in Adobe Acrobat 7 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Proper pet nutrition is vital for your pets to live long, and healthy lives. In this Pet Nutrition Diploma, you will equip yourself with the relevant knowledge and information that are easy to understand and remember. You will learn about complete and balanced diet to keep your pet in good health, such as fresh water, protein, fats, minerals, vitamins and carbohydrates. Understand more about higher quality food which leads to a longer and healthier life for most pets, with lower veterinarian bills. This course highly recommended if you want to know more about pet nutrition. Enrol now and start exploring from today! Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Food Types, Types of Diet and Pet Food Labels Pet Food Types 00:30:00 Types of Diet 00:15:00 Understanding Pet food labels 00:30:00 Introduction to Balanced Nutrition The importance of complete and balanced nutrition 00:15:00 Who Determines Nutrient Requirements of Cats and Dogs? 00:15:00 Energy requirements of the adult cat and dog 00:30:00 Importance of Pet Nutrition Benefits of Proper Nutrition 00:15:00 What's the importance of good nutrition? 00:15:00 What You Need to Know About Your Pet's Food 01:00:00 Pet Nutrition: Life Stages 00:15:00 Pet Digestive Systems The Process of Food Digestion 00:15:00 Healthy Pet Weight Pet Weight 00:30:00 Weight Problems and Solutions 00:30:00 Pet Feeding Guide Snacks and Treats 00:15:00 Adding Herbs to Pet's Food 00:15:00 Fruits and Veggies for Pets 00:15:00 Pets not Eating & Overeating 00:30:00 Pet Foods to Avoid 00:15:00 Feeding Rabbits 00:15:00 Feeding Hamsters 00:15:00 Feeding Fishes 00:15:00 Feeding Birds 00:30:00 Feeding Reptiles 00:15:00 Essential Oils for Dogs and Other Pets How to Use Essential Oils for Dogs and Other Pets 00:30:00 How To Use Essential Oils for Pet Allergies 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: 'Optimal Health is a journey taken one step, one habit, and one day at a time.' -Dr. Wayne S. Andersen If you want to live a long healthy life, enrol the Nutrition Diploma Level 3 course and explore the proven methods of Optimal Health. Optimal Health is a new approach that tries to ensure longevity and healthy life through healthy eating habits. The course teaches you the procedures of adopting of taking a healthy food habit. You will learn the basics of nutrition along with the concept of vitamins, carbohydrates, proteins, fats, minerals etc. Apart from these, you will learn the foods that should be avoided from your diet. Finally, the course focuses on the importance of taking exercise, water, sleep, rest, etc. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Nutrition Diploma Level 3 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Nutrition Diploma Level 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Overview Introduction to Basic Health FREE 00:03:00 Overview of Nutritional Terms 00:03:00 Understanding Food Labels and Claims 00:06:00 The Science of Nutrition & Professionals 00:05:00 Nutritional Details Carbohydrates - Sugar 00:07:00 Carbohydrates - Starch 00:04:00 Carbohydrates - Fiber 00:02:00 Protein 00:09:00 Fat - Omega 3, 6, 9 & Cholesterol 00:07:00 Minerals Starting With Iron & Zinc 00:05:00 More Minerals - Calcium, Phosphorus, Magnesium 00:05:00 Vitamins - Starting with B's 00:03:00 Vitamins A, C, E, K - the Antioxidants 00:11:00 Couple More Minerals - Sodium & Potassium 00:03:00 Trace Minerals, B12 & Vitamin D 00:05:00 What to Avoid & Problem Areas Nutritional Deficiencies & Food Allergies 00:02:00 Organic vs Toxic Chemicals - Finding Balance 00:06:00 Fads. Trends, and Extremes in Diet 00:03:00 Beyond Food Exercise Unlocks Nutrients 00:04:00 Water 00:03:00 Rest 00:04:00 Putting It All Together Calorie Intake & Menu Development 00:05:00 Practical Application & Summary 00:04:00 Nutrition 4 Optimal Health -Handouts Nutrition for Optimal Health -Handouts 00:00:00 Mock Exam Mock Exam - Nutrition Diploma Level 3 00:20:00 Final Exam Final Exam - Nutrition Diploma Level 3 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview From falling objects to electrical shock, there are many injuries that lurk in the construction site. In order to protect the workers from these accidents, the UK government has developed the CDM regulations. Learn about this regulation and create a safe working site with our CDM Training course.  In this course, you will get a clear understanding of the CDM regulations. The informative modules will educate you on the planning phase of the construction project. From the modules, you will learn the skills for developing and maintaining a safe construction site. The course will also help you understand the legalities and liabilities of a construction site.  This course is the perfect opportunity to enhance your knowledge of CDM and plan safe working sites. Join today Course Preview Learning Outcomes Get a deep insight into the UK CDM regulations. Learn about the planning phase of the construction project Develop the ability to create and maintain a safe construction site Explore the legalities and liabilities of a construction site Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Safety management Construction planning Maintaining legal responsibilities Who Should Take This CDM Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This CDM Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive CDM Training course will equip you with effective skills and abilities and help you explore career paths such as  CDM Coordinator Construction Manager Health and Safety Manager Safety Consultant Module 01:Introducing CDM Regulations Introducing CDM Regulations 00:09:00 Module 02:An Overview Of CDM Regulations An Overview Of CDM Regulations 00:09:00 Module 03:Building and Maintaining a Safe Site Building and Maintaining a Safe Site 00:11:00 Module 04:A Continued Overview Of The CDM Regulations A Continued Overview Of The CDM Regulations 00:08:00 Module 05:Legalities and Liabilities on a Site Legalities and Liabilities on a Site 00:09:00 Module 06:Planning Phases of Construction Projects Planning Phases of Construction Projects 00:08:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview From economics to developing public policy, understanding game theory can open career opportunities in a wide range of areas. You can develop a solid foundation in this area with our Game Theory Fundamentals course. This course will help you level up the skills you need to achieve your career goals. In this Game Theory Fundamentals course, you will understand the basic concepts of game theory. The course will describe the basics of static games and dynamic games. You will also learn the application of game theory in economics, negotiation and bargaining. In addition, the course will describe game theory practices and show you how to use them in decision-making. If you are ready to elevate your skills and enhance your resume, enrol now and start learning! Course Preview Learning Outcomes Understand the concepts of game theory Enhance your knowledge of static games and dynamic games Learn how to apply the theories in economics Elevate your negotiation and bargaining skills Know the practices of game theory Develop the ability to apply game theory in group decision-making and voting Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Negotiation Bargaining Decision-making Who Should Take This Game Theory Fundamentals Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Game Theory Fundamentals is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Game Theory Fundamentals will equip you with effective skills and abilities and help you explore career paths such as  Business executive Economists Financial Analyst Marketing Analyst Module 01: Introduction to Game Theory Introduction to Game Theory 00:15:00 Module 02: Static Games of Complete Information Static Games of Complete Information 00:14:00 Module 03: Dynamic Games and Repeated Interactions Dynamic Games and Repeated Interactions 00:16:00 Module 04: Applications in Economics Applications in Economics 00:16:00 Module 05: Bargaining and Negotiation Bargaining and Negotiation 00:19:00 Module 06: Evolutionary Game Theory Evolutionary Game Theory 00:17:00 Module 07: Game Theory in Practice Game Theory in Practice 00:20:00 Module 08: Group Decision-Making and Voting Group Decision-Making and Voting 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview of the Aromatherapy Course Aromatherapy is proven to have many potential benefits, such as improved mood, reduced stress and better physical health. This Aromatherapy Course will introduce you to the best aromatherapy practices to treat various ailments.  This Aromatherapy Course will guide you from the extraction to applying essential oils for therapeutic reasons. Delving through the lessons, you'll learn about different essential oils and their properties and understand how to use them for physical and emotional well-being. Again, you'll learn the advanced techniques to blend essential oils and learn about the safety and ethical practices in aromatherapy. Course Preview Learning Outcomes Identify the therapeutic benefits and applications of essential oils Learn about different carrier oils to blend essential oils Understand the concept of aromatherapy for special populations Find a comprehensive guide to marketing your aromatherapy business Learn how to make custom blends and formulations for your client's needs Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Aromatherapy Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Aromatherapy Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ The Aromatherapy Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Aromatherapist Massage Therapist Complementary Therapist Holistic Health Practitioner Module 1: Introduction to Aromatherapy Introduction to Aromatherapy 00:17:00 Module 2: Essential Oils and Their Properties Essential Oils and Their Properties 00:16:00 Module 3: Aromatherapy Techniques and Applications Aromatherapy Techniques and Applications 00:16:00 Module 4: Common Aromatherapy Blends and Recipes Common Aromatherapy Blends and Recipes 00:18:00 Module 5: Blending Techniques and Custom Formulations Blending Techniques and Custom Formulations 00:17:00 Module 6: Emotional Well-being and Aromatherapy Emotional Well-being and Aromatherapy 00:11:00 Module 7: Physical Well-being and Aromatherapy Physical Well-being and Aromatherapy 00:13:00 Module 8: Safety and Ethical Practices in Aromatherapy Safety and Ethical Practices in Aromatherapy 00:18:00 Module 9: Aromatherapy for Special Populations Aromatherapy for Special Populations 00:17:00 Module 10: Business and Marketing in Aromatherapy Business and Marketing in Aromatherapy 00:14:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Successful complaint management means satisfied customers, which results in increased sales. Thus, proper complaint management can turn the situation in favour of the business. Master the strategies of complaints management with our exclusive Customer Care Complaints Management course. In this course you will understand the process of building rapport and trust with the customers. The modules will show you how you can establish effective communication with the customers. In addition, you will learn about different types of customers and be able to handle their complaints with expertise. The course will also focus on compliant prevention and service recovery. So, if you desire to take your customer service skills to the next level and increase your employability, join today! Course Preview Learning Outcomes Understand how to build trust with your customer Develop the skills required for effective communication Learn how to deal with different types of customers Know the strategies to resolve customer-centric complaints Grasp the techniques of customer-compliant prevention and service recovery Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Complaint Management Complaint Prevention Who Should Take This Customer Care Complaints Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Care Complaints Management course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Customer Care Complaints Management course will equip you with effective skills and abilities and help you explore career paths such as  Customer Care Executive Customer Service Manager Call Center Executive Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Explore the exciting world of children's literature with our premium Children's Literature Masterclass. Whether you are a parent or a professional in the relevant industry, this course is the perfect place to level up your knowledge in this area. In this course, you will learn about the theories of child development and literature. The course will enhance your understanding of different genres in child literature. In addition, you will learn about the major authors and their famous works. The course will also discuss diversity and representation portrayed in children's books. Here, you will also be able to view the literature through a critical approach. After completing the course, you will receive a recognised certificate of achievement. This certificate will help you add extra value to your resume and help you explore career options in the relevant fields. Enrol now! Course Preview Learning Outcomes Familiarise yourself with theories of child development and literature Learn about different genres in child literature Gain deep knowledge about the most famous authors in children's literature Understand the diversity and representation in children's books Deepen your knowledge of the critical approaches to children's literature Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Explore Children Literature Who Should Take this Children's Literature Masterclass? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Children's Literature Masterclass course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Children's Literature Masterclass course will equip you with effective skills and abilities and help you explore career paths such as  Author Publisher Content Writer Editor Module 01: Introduction to Children's Literature Introduction to Children's Literature 00:20:00 Module 02: Classic Children's Literature Classic Children's Literature 00:19:00 Module 03: Children's Literature Genres Children's Literature Genres 00:18:00 Module 04: Major Authors in Children's Literature Major Authors in Children's Literature 00:14:00 Module 05: Diversity and Representation in Children's Books Diversity and Representation in Children's Books 00:14:00 Module 06: Critical Approaches to Children's Literature Critical Approaches to Children's Literature 00:18:00 Module 07: Contemporary Trends and Challenges Contemporary Trends and Challenges 00:18:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00