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Overview: Master Customer Service & CRM - delight your customers using great customer care and benefit from lifelong loyalty and referrals Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours¦. But guess what - it's not! Customer Service & CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion. With Apex Learning online Customer Service & CRM course, you can learn the fundamental elements of Customer Service & CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service & CRM program to the highest level. The Customer Service & CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service & CRM. So go ahead and give your career in expert Customer Service & CRM a solid boost by accessing professional and helpful learning from Apex Learning today. This Customer Service & CRM Training Bundle Consists of the following Premium courses: Course 01: Sales and Marketing Skills Level 3 Course 02: Customer Relationship Management Course 03: Know Your Customer (KYC) Course 04: Leadership & Management Diploma Course 05: Risk Management Level 7 Course 06: Retail Management Level 5 Course 07: Effective Communication Skills Course 08: Performance Management Course 09: Quality Management Course 10: Time Management Enrol now in Customer Service & CRM To advance your career, and use the premium study materials from Apex Learning. Why Choose this Customer Service Bundle? FREE Customer Service & CRM CPD-accredited certificate Get a free student ID card with Customer Service & CRM training (£10 applicable for international delivery) Lifetime access to the Customer Service & CRM course materials The Customer Service & CRM program comes with 24/7 tutor support Get instant access to this Customer Service & CRM course Learn Customer Service & CRM training from anywhere in the world The Customer Service & CRM training is affordable and simple to understand The Customer Service & CRM training is entirely online Description: The Customer Service & CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service & CRM Expertise and essential knowledge, which will assist you in reaching your goal. Customer Service & CRM Bundle Certificates after completion: PDF Certificate: Free (Previously it was £9.99*11 = £109) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service & CRM. Our Customer Service & CRM course is suitable for students, of all academic backgrounds. Requirements Our Customer Service & CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Customer Service & CRM course, it can be studied in your own time at your own pace. Career path Having this Customer Service & CRM expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service Skills Complete Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Our best-selling Operations Management Course will provide expert guidance needed to create and maintain the optimum efficiency of business processes in your organisation. This comprehensive package presents all the principles and actions required for you to excel as a first-class designer and controller of a high-performing company. The information and skills gained here could elevate your business's potential, and your career progression. This tutorial will provide a full overview of all the departmental disciplines that will need to be mastered, including Project Management, Quality Control, and Risk Recovery. You will be trained in how to deliver excellent communication, conflict resolution, and business writing. In short, everything that is required to become an outstanding Operations Manager is supplied for you right here in these superlative online learning modules. The Operations Management Course provides a great way to gain all of these operational protocols in the shortest time possible and study in any environment. This learning package has been crafted to give the learner the full range of requisite skills, with the addition of innovative study tools and interactive components. It is designed to swiftly deliver all the knowledge needed for a team leader or departmental manager to take their organisation to its full potential. Why choose this Operations Management Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who is this course for? This course is primarily aimed at individuals who work in organisations that are looking to improve and excel in their chosen field continually. Experts and champions trained in Lean and Six Sigma can drive those cultural changes. Career Path The information presented in the Operations Management Course will benefit some roles across several business areas but is primarily aimed at senior operational staff looking to provide continuous improvements in their organisation. So, it would significantly enhance the following careers or roles:  Operations Manager Facilities Manager Site Manager Human Resources Manager Project Manager Business Development Advisor Course Content Module 01: Introduction to Operations Management Introduction to Operations Management 00:20:00 Module 02: Project Management Project Management 00:19:00 Module 03: Business Development and Succession Planning Business Development and Succession Planning 00:26:00 Module 04: Process Management Process Management 00:24:00 Module 05: Supply Chain Management Supply Chain Management 00:23:00 Module 06: Planning & Forecasting Operations Planning & Forecasting Operations 00:22:00 Module 07: Procurement & Purchasing Management Procurement & Purchasing Management 00:20:00 Module 08: Manufacturing & Delivery Operations Manufacturing & Delivery Operations 00:16:00 Module 09: Quality Management Quality Management 00:20:00 Module 10: Managing Risk and Recovery Managing Risk and Recovery 00:26:00 Module 11: Performance Management Performance Management 00:26:00 Module 12: Talent Management Talent Management 00:20:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Negotiation Techniques Negotiation Techniques 00:16:00 Module 15: Conflict Management Conflict Management 00:16:00 Module 16: Stress Management Stress Management 00:19:00 Module 17: Time Management Time Management 00:37:00 Module 18: Business Environment Business Environment 00:18:00 Module 19: Business Writing Skills Business Writing Skills 00:41:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Senior Project Manager - Construction today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Senior Project Manager - Construction is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Senior Project Manager - Construction Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Senior Project Manager - Construction, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Project Management Introduction to Project Management 00:22:00 Module 02: Project Life Cycle Project Life Cycle 00:29:00 Module 03: Effective Planning & Scheduling Effective Planning and Scheduling 00:46:00 Module 04: Managing Resources Managing Resources 00:18:00 Module 05: Procurement & Purchasing Management Procurement & Purchasing Management 00:21:00 Module 06: Introduction to Construction Management Introduction to Construction Management 00:16:00 Module 07: Site Management Site Management 00:16:00 Module 08: Construction Materials Management Construction Materials Management 00:19:00 Module 09: Vendor Analysis in Construction Management Vendor Analysis in Construction Management 00:24:00 Module 10: Supply Chain Management Supply Chain Management 00:21:00 Module 11: Communications, Information and Documentation of Construction Communications, Information and Documentation of Construction 00:21:00 Module 12: Elements and Factors influencing Cost Estimation Elements and Factors influencing Cost Estimation 00:16:00 Module 13: Cost Management Cost Management 00:19:00 Module 14: Cost Estimation in Construction Industry Cost Estimation in the Construction Industry 00:38:00 Module 15: Human Resource Management Human Resources Management 00:19:00 Module 16: Performance Management Performance Management 00:18:00 Module 17: Talent Management Talent Management 00:18:00 Module 18: Conflict Management Conflict Management 00:14:00 Module 19: Communication Skills Communication Skills 00:25:00 Module 20: Time Management Time Management 00:40:00 Module 21: Quality Management Quality Management 00:20:00 Module 22: Risk Management Risk Management 00:24:00 Module 23: Health and Safety at Work and the Laws Health and Safety Guidelines and Legislations 00:22:00 Module 24: General Site Issues General Site Issues 00:28:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

In an increasingly project-driven business landscape, knowing how to plan, manage and deliver projects successfully is an essential skill across every sector. This CPD Accredited Project Management Course is designed to introduce you to the key principles, strategies, and tools used by project managers globally. From foundational concepts to advanced frameworks like PMBOK, the course takes you through the complete project lifecycle, including planning, scheduling, budgeting, resource allocation, and risk management. Whether you're managing a small team or overseeing large-scale international projects, this course provides the strategic and managerial knowledge you need to deliver results. You'll explore time and quality management, HR considerations, procurement strategies, crisis handling, and much more—crafted into an easy-to-follow learning experience. Designed for flexible online study, this programme helps you deepen your knowledge and sharpen your approach, without the fluff. Learn to lead with clarity, think with structure, and manage with precision. Course Curriculum: Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Project Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? The Project Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Project Management - CPD Accredited training.

***Don't Spend More; Spend Smart*** Life Just Got Better! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Quality Assurance (QA) Manager Now Tired of browsing and searching for the Quality Assurance (QA) Manager course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive Quality Assurance (QA) Manager bundle that has everything you need to succeed in Quality Assurance (QA) Manager and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Quality Assurance (QA) Manager bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Quality Assurance (QA) Manager course that will enhance your skills and prepare you for the competitive job market. This Quality Assurance (QA) Manager Bundle Consists of the following Premium courses: Course 01: Quality Assurance Course 02: Quality Management Course 03: Operations Management Course 04: Quality Management and Strategic Training - ISO 9001 Course 05: Quality Tools and Problem-Solving Methods Course 06: Diploma in Lean Process and Six Sigma Course 07: Process Improvement: Reduce Waste Course 08: Facilities Management Level 3 Course 09: Compliance & Business Risk Management Course 10: Commercial Law 2021 Course 11: Performance Management Course 12: People Management Skills Level 3 Course 13: GDPR Data Protection Level 5 Course 14: Time Management Key features of this Quality Assurance (QA) Manager course: This Quality Assurance (QA) Manager bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Quality Assurance (QA) Manager is entirely online 24/7 Learner support The Quality Assurance (QA) Manager bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Quality Assurance (QA) Manager expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Quality Assurance (QA) Manager from any place in your own time without travelling for classes. The Quality Assurance (QA) Manager bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Quality Assurance (QA) Manager expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Quality Assurance (QA) Manager from any place in your own time without travelling for classes. Course Curriculum of Quality Assurance (QA) Manager: Course 01: Quality Assurance Introduction (Various Types of Testing) Functional Testing Rally Tool (Part - I) Rally Tool (Part - II) Documentation Waterfall Methodology Agile Methodology Introduction QA Revision Introduction to QTP Introduction to LoadRunner ----- 13 more Quality Assurance (QA) Manager courses-------- How will I get my Quality Assurance (QA) Manager Certificate? After successfully completing the Quality Assurance (QA) Manager course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Quality Assurance (QA) Manager bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this Quality Assurance (QA) Manager course to gather professional knowledge besides their study or for the future. Requirements Our Quality Assurance (QA) Manager is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This Quality Assurance (QA) Manager course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Quality Assurance (QA) Managercourse; it can be studied in your own time at your own pace. Career path Having this various Quality Assurance (QA) Manager expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, thisLeadership, Project Management and Change Management - 3 in 1 course will set you up with a solid foundation to become a confident manager and develop more advanced skills. This comprehensive course is the perfect way to kickstart your career in the field of management. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. How Will I Benefit? Boost your career in management Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need So, what are you thinking about! Start getting the benefits by enrolling today! Why Choose Lead Academy: Lifetime Access High-quality e-learning study materials Learn the most in-demand skills Self-paced, no fixed schedules 24/7 customer support through email Available to students anywhere in the world No hidden fee Study in a user-friendly, advanced online learning platform Who is this course for? This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of management. Entry Requirement There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Diploma in Leadership and Management at QLS Level 4 Personal Effectiveness - How to be An Awesome Professional Monday: Self-confidence Tuesday: Personal Time Management Wednesday: Assert Yourself Thursday: Problem Solving Friday: Presenting Managing Individuals - How to Get the Best From Your People Communication Skills - How to Make Your Management Voice Heard Team Management - How to Create and Keep a High Performance Team Monday: The Power of Teams Tuesday: Team Development Wednesday: Team Maintenance Thursday: The Four Essentials of Team Management Friday: Team Meetings Manager's Toolkit - How To Adapt to Whatever the Job Throws aAt You Monday: Emotional Intelligence Tuesday: Transactional Analysis Wednesday: The SCOPE Process Thursday: Selecting Management Styles Friday: The Powerhouse Loop Resources Resources - Leadership & Management Level 4 Change Management and Leadership for Managers Introduction: Change at Work Step 1: Demonstrate the Need for Change Step 2: Create a Compelling Future Step 3: Expect an Argument Handling Resistance Steps 4, 5 & 6: Leading the Change Resources Certificate in Project Manager Training at QLS Level 5 Project Management Fundamentals: Know the Principles and Get it Right Project Definition Stage: The Vital Foundation to Your Success Project Planning Stage: Failing to Plan = Planning to Fail Project Delivery Stage: Don't you Love it When a Plan Comes Together! Project Closure Stage: Deep Sigh - You're Nearly Done Assessment Supplementary Resources Final Assessment Assessment - Leadership, Project Management and Change Management - 3 Courses in 1 Bundle

Soft skills are the intangible forces that drive successful communication, collaboration, and leadership. They are the undercurrents that can propel a team to excellence or hold it back from achieving its full potential. This course is designed to help participants understand and harness these skills to create a positive impact in their professional roles.

Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you! This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth. Our modules are primarily based on defining, building, sustaining, and improving long-term relationships with customers. By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to : Understanding customer needs and wants Satisfying and motivating potential customers Translating them into an actual customer One of the key topics in the CRM bundle is Customer acquisition and retention this will cover issues such as : Acquiring customers at a lesser cost and acquiring as many customers as possible Acquiring customers who have an affinity and are business oriented Acquiring customers who are keen on the newer business model Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card. What other courses are included with this CRM Training? Course 01: Customer Relationship Management Course 02: Know Your Customer (KYC) Course 03: Retail Management - Level 5 Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training From this CRM bundle Learners will acquire knowledge on : What is Customer Relationship Management (CRM) Importance of CRM in business Customer Retention & Loyalty Get an understanding of how the CRM process works Importance of retail management in business Practical tools and approaches for conducting customer attitude surveys Getting to know your customers, and identifying concerns and possibilities. Learn the Formula to Talk with Strangers Public Speaking and Presentation Skills Learn how to make the best use of time So, enrol now in this CRM (Customer Relationship Management) Training to advance your career! We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff. Course Curriculum Course Curriculum of CRM (Customer Relationship Management) Module 01: Introduction to Customer Relationship Management Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM How will I get my Certificate? After successfully completing the CRM (Customer Relationship Management) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy Senior marketing managers looking for a different approach when considering how to manage customer relationships Professionals aiming to advance their careers in marketing, leadership, or CRM. Requirements Our CRM (Customer Relationship Management) Training is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices. Career path CRM manager Senior CRM manager Head of CRM Director of Performance Marketing The average salary of a CRM manager is approximately £48,000 per year Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Are you ready to embark on an enlightening journey of wisdom with the Minute Taking bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Minute Taking, PA with Document Control. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Minute Taking Course Course 02: Diary Management Course 03: Meeting Management Online Course 04: Personal Assistant Course 05: Office Administration Course 06: Report Writing Course 07: Document Control Course 08: Time Management Training - Online Course Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Minute Taking, PA with Document Control bundle illuminate your path to wisdom. The Minute Taking, PA with Document Control bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across five carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Minute Taking, PA with Document Control package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Minute Taking bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Minute Taking, PA with Document Control community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Minute Taking bundle. Establish robust bases across each course nestled within the Minute Taking bundle. Decipher intricate concepts through the articulate content of the Minute Taking bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Minute Taking bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Minute Taking bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Minute Taking bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Minute Taking bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Minute Taking bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Minute Taking journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Minute Taking Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements To enrol in this Minute Taking, PA with Document Control course, all you need is a basic understanding of the English Language and an internet connection. Career path Armed with the Minute Taking bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Minute Taking bundle lays a solid groundwork. Certificates CPD QS PDF Certificates Digital certificate - £4.99 CPD QS Hardcopy Certificate Hard copy certificate - £11.99

Construction is no longer just about bricks and beams—it’s about sharp planning, smart management, and knowing your way around every corner of a site without ever lifting a hammer. This Construction Management & Site Management, Building Surveying With Complete Career Guide Course blends the sharpest parts of the industry into one engaging learning path. You’ll get a clear understanding of how construction projects are planned, managed, and inspected—all without stepping onto a muddy site. Whether you're curious about how decisions are made behind the scenes or how buildings get signed off, this course brings clarity to the chaos of construction. The building and surveying sector in the UK is expected to grow by 6.8% over the next 5 years, and construction managers are now earning between £35,000 to £70,000 a year, depending on experience. From contracts and cost control to building codes and surveys, this course takes you through the essential roles that keep a site moving. Designed to suit those who prefer to think strategically, organise with precision, and inspect with a keen eye—this course gives you the insight needed to stay ahead in an industry that’s always under construction (pun very much intended). ________________________________________________________________________ Key Features: CPD Certified Construction Management & Site Management, Building Surveying With Complete Career Guide 11 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Construction Management Diploma Module 01: Introduction to Construction Management Module 02: Project Life Cycle and Success Module 03: Cost Management Module 04: Site Management Module 05: Planning and Management of Equipment Module 06: Construction Materials Management Module 07: Vendor Analysis in Construction Management Module 08: Construction Procurement Module 09: Stock Control Module 10: Supply Chain Management Module 11: The Main Participators Module 12: Quality Assurance and Customer Care Module 13: Legal Aspects of Contracting Module 14: Health and Safety in Construction Management Building Survey Consultant Training Module 01: Building Survey: An Introduction Module 02: Building Law Principles Module 03: Building Procurement and Contract Administration Module 04: Building Information Modelling Module 05: Building Technology Module 06: The Procedure of Building Survey and Surveys of Historic Buildings Module 07: Beginning of the Survey: Foundation and In-depth Survey in Walls Module 08: Ground Level Investigation: Floors and Investigation Above the Ground: Roofs and Chimneys Module 09: Inspection of Joinery and Woodwork Module 10: Finishes and Surfaces of the Building Module 11: Services Inspection Module 12: Building Pathology Module 13: Building Adaption Module 14: Understanding Work Breakdown Structure Module 15: Report Writing Module 16: Legal Aspects Site Management Module 01: Introduction to Construction Management Module 02: Site Management Module 03: Cost Estimation Module 04: Cost Management Module 05: Planning and Management of Equipment Module 06: Construction Materials Management Module 07: Stock Control Module 08: Supply Chain Management Module 09: Preliminary Site Investigation and Site Organisation Module 10: Vendor Analysis in Construction Management ________________________________________________________________________ Complete Career Guide for Construction Management & Site Management, Building Surveying (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Construction Management. In addition to mastering the essentials of Construction Management, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Construction Management. Your dream career starts here! List of career guide courses included in Construction Management & Site Management, Building Surveying With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Demonstrate proficiency in project life cycle and cost management. Apply effective site management strategies and construction materials expertise. Analyze vendors and execute sound construction procurement practices. Acquire skills in building surveying, from foundation inspections to legal aspects. Develop a deep understanding of stock control, supply chain management, and building pathology. Hone report writing skills and grasp the legal intricacies of contracting. ________________________________________________________________________ Accreditation All of our courses, including the Construction Management & Site Management, Building Surveying With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Construction Management & Site Management, Building Surveying With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to enter construction management or building surveying roles. Professionals seeking to enhance their knowledge in cost estimation and site organization. Those aiming to pursue careers in stock control, procurement, and supply chain management. Individuals interested in building surveying, from building technology to legal aspects. Career path Construction Manager - £45K to 70K/year. Building Surveyor - £30K to 50K/year. Cost Estimator - £25K to 45K/year. Health and Safety Manager - £35K to 60K/year. Supply Chain Coordinator - £28K to 40K/year. Certificates 12 CPD Accredited e-Certificates Digital certificate - Included 12 CPD Accredited Hard Copy Certificates Hard copy certificate - Included