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138 Courses delivered On Demand

Security Officer Training Course- CPD Certified

4.7(160)

By Janets

Learn how to establish and enforce security policies and procedures in the workplace with the Security Officer Training Course. This security risk management program is ideal for beginners who are new to this field. You will get a complete overview of the role and responsibilities of a security officer, and on completion, will be equipped with the skills and knowledge to kick-start your career. Throughout this security management course, you will explore the basic principles of security and the fundamental principles of security governance. You will also develop your understanding of the different types of crimes, prevention strategies and organisation security models. Learning Outcomes of The Security Officer Training Course- CPD entrusted: Understand the basics of security management, planning and implementing Explore the fundamental principles of security governance and the accountability framework Expand your knowledge of the different types of crimes and crime prevention tactics Familiarise with the role and responsibilities of a security office Learn about the different types of organisational security models Get a detailed overview of security risk management and how to conduct a risk assessment Understand how to effectively manage and report cases of domestic and sexual violence in the workplace Explore prevention strategies for domestic and violent abuse Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.

Security Officer Training Course- CPD Certified
Delivered Online On Demand3 weeks
£9.99

Security Management Diploma

4.7(160)

By Janets

Our Security Management Diploma course will provide learners with a broad understanding of security theory and best practices in the workplace. After successful course completion, students will be able to utilise their theoretical knowledge and practical skills to identify issues, understand risks and how to neutralise them. This award-winning Security Management Diploma is our most popular online course for anyone looking to start a career or challenge themselves to learn something new in security management. The Diploma is structured into 8 exciting units, complete with expertly designed online study materials and video lessons so you can learn everything you need to know to succeed. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for a Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Security Management Diploma is suitable for anyone who wants to gain extensive knowledge, potential experience and expert skills in the related field. This is a great opportunity for all students from any academic backgrounds to learn more on this subject.

Security Management Diploma
Delivered Online On Demand3 weeks
£9.99

Diploma in Anti-Money Laundering (AML) at QLS Level 5

4.8(9)

By Skill Up

Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Diploma in Anti-Money Laundering (AML) at QLS Level 5
Delivered Online On Demand14 days
£109

ChatGPT and Prompt Engineering With Advanced Data Analysis

By Packt

Explore ChatGPT, a cutting-edge world of AI content creation, with our comprehensive course. This meticulously curated program unravels the technology behind ChatGPT to practical applications in machine learning, social media, data analysis, and image generation. This course unveils new facets of AI to navigate this evolving landscape with prowess.

ChatGPT and Prompt Engineering With Advanced Data Analysis
Delivered Online On Demand4 hours 29 minutes
£41.99

Insurance: Insurance Broker Training

By IOMH - Institute of Mental Health

Overview The UK insurance industry is a significant player in the economy, helping people and businesses plan for the unexpected. It's a £140 billion industry that offers a variety of career paths, and insurance brokers are critical players in it. This course, "Insurance Broker Training," is designed to give you a comprehensive understanding of the insurance industry. You'll learn about the UK insurance market, various types of insurance, and essential principles that govern the industry. The course covers everything from personal and commercial lines to marine and life insurance. It also delves into important topics like underwriting and fraud prevention. This training is ideal for starting or advancing an insurance career. Whether new to the field or seeking to deepen your knowledge, this course will provide the skills and understanding needed to succeed as an insurance broker. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Insurance: Insurance Broker Training skills to help you advance your career. Acquire a comprehensive understanding of various Insurance: Insurance Broker Training topics and tips from industry experts. Learn in-demand Insurance: Insurance Broker Training skills that are in high demand among UK employers, which will help you to kickstart your career. This Insurance: Insurance Broker Training course covers everything you must know to stand against the tough competition in the Insurance: Insurance Broker Training field.  The future is truly yours to seize with this Insurance: Insurance Broker Training. Enrol today and complete the course to achieve a Insurance: Insurance Broker Training certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Insurance: Insurance Broker Training course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Insurance: Insurance Broker Training course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Insurance: Insurance Broker Training course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Insurance: Insurance Broker Training is suitable for anyone aspiring to start a career in Insurance: Insurance Broker Training; even if you are new to this and have no prior knowledge on Insurance: Insurance Broker Training, this course is going to be very easy for you to understand.  And if you are already working in the Insurance: Insurance Broker Training field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Insurance: Insurance Broker Training course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Insurance: Insurance Broker Training course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Insurance: Insurance Broker Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Insurance: Insurance Broker Training course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Insurance Agent Training Module 01: Insurance Industry 00:40:00 Module 02: The UK Insurance Industry 01:00:00 Module 03: PRINCIPLES OF INSURANCE 01:20:00 Module 04: General Insurance 00:45:00 Module 05: Personal Lines Insurance 01:20:00 Module 06: Commercial Lines Insurance 01:20:00 Module 07: Liability Insurance 01:00:00 Module 08: Marine Insurance 00:45:00 Module 09: Life Insurance 00:55:00 Module 10: Insurance Fraud 00:35:00 Module 11: Underwriting Process 00:20:00

Insurance: Insurance Broker Training
Delivered Online On Demand10 hours
£11.99

Anti-Money Laundering Online Course

4.7(160)

By Janets

Complying with AML law is vital for all businesses and this Anti-Money Laundering Online Course aims to explain the Acts and regulations that must be taken into account if financial crime is to be prevented and reduced. The Anti-Money Laundering Online Course is intended to familiarize employees with the process of money laundering - the criminal business used to disguise the true origin and ownership of illegal cash - and the laws that make it a crime. This course is suitable for anyone who works within the regulated financial sectors, including all businesses where large amounts of illegally obtained cash, property or goods could be bought, sold or exchanged. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Anti-Money Laundering Online Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

Anti-Money Laundering Online Course
Delivered Online On Demand13 hours 10 minutes
£9.99

Retail Banking: Advancing Your Knowledge in Retail Finance

4.3(43)

By John Academy

Elevate your expertise in the dynamic world of retail banking with our comprehensive course. Gain valuable insights into banking services, customer relations, risk management, and ethical considerations. Master essential skills such as cash handling, fraud prevention, and mathematics for bank tellers. Enroll now to advance your career in finance and unlock a wealth of knowledge tailored for success in the retail banking sector.

Retail Banking: Advancing Your Knowledge in Retail Finance
Delivered Online On Demand
£23.99

Bank Teller Course: Customer Service and Financial Transactions

4.3(43)

By John Academy

Unlock the key to a successful career in banking with our Bank Teller Course: Customer Service and Financial Transactions. Master essential skills, from accurate cash handling to fraud prevention, guided by industry experts. Learn about UK banking regulations, ethical conduct, and provide stellar customer service. Join us for a transformative learning experience and embark on a rewarding journey in the dynamic world of finance.

Bank Teller Course: Customer Service and Financial Transactions
Delivered Online On Demand
£24.99

Educators matching "Fraud Prevention"

Show all 5
Amalfi Corporate Solutions Uk

amalfi corporate solutions uk

London

Based in Surrey we are Automated Penetration Testing specialists, cyber security advisors, GDPR consultants, virtual DPO’s, cyber security awareness trainers, password management guru's, email security kings and offer the most flexible and cost effective IT support for SME's Automated penetration testing from Pcysys, Cycognito and Neuralegion overcomes the limitations of traditional periodic human based penetration testing thus improving and maintaining your security posture. We offer solutions for automated penetration testing of your infrastructure with Pcysys Pentera, your applications with Neuralegion and your Web Attack Surface/Shadow IT with Cycognito . In response to questions related to automated penetration testing a research VP at Gartner is quoted “I think we can risk saying Pen testing as it is today will cease to exist” We work with customers large and small Image British Film Institute Image Image Image Image Data Protection Officer - DPO Services Innovative program - from one day per month - no long term contract - makes having your own DPO affordable. Support Services With no complex on-boarding process we simply take on what you have and run with it. We don’t do ‘packages’ or introduce complexity, our contract is two pages, our price is fixed and our service is top drawer. Automated Penetration Testing Automated Penetration Testing – the bad guys never sleep. It is no longer enough to test once a year or rely on outdated technologies to detect weaknesses and attacks. AI and ML with real-time detection are now must have technologies. Email Security Health Check - FREE 30 seconds is all it takes for this Email Security Health Check and it is FREE. Works for in-house/cloud hosted/O365/GSuite. Test to see which of 17 email bourne threats get through your defences. Security Services From fully managed security awareness training programs and managed email protection systems which automate removal of malicious content to simple endpoint malware we cover the whole spectrum. DMARC - FREE email protection recommended by City of London Police and Global Cyber Alliance It is FREE and just needs to be configured and enabled. It helps protect against phishing, Business Email Compromise, Whaling and Spoofing as well as reducing SPAM Get a Personal Service IT support contracts get a personal service rather than a helpdesk Our range of services, enterprise in class but delivered at an SME price point, are designed to help you protect your data whilst not breaking the bank. Why Amalfitech For SMB and Enterprise Our solutions are tailored to the size of the company whether small, medium or large. Our small and mid-size business solutions are designed with costs and sustainability in mind, so you won’t get offered a low entry point and then get hit with high cost professional services. Everything is upfront, open and above all we are honest. Run by Techies Our customer facing staff are techies. The company is owned by techies. We don’t do high pressure sales. We just offer great advice and service. No Weekend Rates Is your current support company taking you offline during the working day to fix problems, or charging out of hours/weekend rates for services? Our fixed price unlimited, all-inclusive remote support packages have no extra charge for problem solving out of hours or at weekends. . IT Security Specialists and IT Support We are a GDPR and Data protection consultancy, IT security specialists and IT support company for small businesses. We are run by techies for the benefit of techies. Virtual CISO and DPO GDPR, PECR and Compliance Managed Security Internal Fraud Prevention Automated Penetration Testing Security Awareness Training IT Support and Maintenance Cloud Cost and Performance Optimisation The 'IT Sanity Check' for CEO's Image Image IT Solutions We provide new and creative solutions to difficult problems. Our goal is to help you through the minefield of rhetoric and marketing to make the best choice you can make, within your budget and that above all it works. Automated Penetration Testing Attacker and Insider threat Detection Email Phishing Testing, Prevention and Training Email and File Encryption Email/File/SharePoint Backup and Archiving VOIP Unified Endpoint Management OS and Application Containerisation Anti-Malware

shopifyaffili2

shopifyaffili2

A DETAILED GUIDE TO AFFILIATE MARKETING TRACKER: WHY I CHOOSE UPPROMOTE AFFILIATE MARKETING SOFTWARE Affiliate marketing is a powerful strategy for driving sales, expanding brand reach, and boosting revenue. However, managing affiliate campaigns effectively can be a daunting task without the right tools. As someone who's worked with affiliate programs for quite some time, I can confidently say that using an affiliate marketing tracker is one of the best ways to streamline the process and ensure that affiliates are properly compensated for their efforts. In this article, I will discuss the importance of affiliate marketing trackers, what they do, and why Affiliate software with fraud prevention [https://uppromote.com/] has been my go-to tool for managing and tracking affiliate marketing campaigns. WHAT IS AN AFFILIATE MARKETING TRACKER? An affiliate marketing tracker is a software tool designed to monitor and track the performance of affiliate links, campaigns, and affiliates themselves. The primary function of an affiliate marketing tracker is to provide detailed analytics about clicks, conversions, sales, and other relevant metrics associated with each affiliate’s performance. These metrics help affiliate managers understand which affiliates are driving results and which campaigns are performing best. By using an affiliate marketing tracker, businesses can: * Monitor clicks: Track how many people click on an affiliate’s unique tracking link. * Track conversions: See how many of those clicks turn into sales or leads. * Calculate commissions: Ensure that affiliates are rewarded based on actual performance. * Optimize campaigns: Adjust marketing strategies based on real-time data. Affiliate marketing trackers also allow businesses to track conversions across multiple platforms, ensuring they never miss out on any data related to affiliate sales, which ultimately helps in making informed decisions. WHY AFFILIATE MARKETING TRACKERS ARE ESSENTIAL FOR SUCCESS Affiliate marketing can be incredibly profitable, but it’s crucial to have accurate and real-time tracking to ensure that all affiliates are properly compensated, campaigns are optimized, and results are maximized. Here's why having an affiliate marketing tracker is essential: 1. REAL-TIME PERFORMANCE INSIGHTS One of the biggest advantages of using an affiliate marketing tracker like UpPromote is the ability to monitor affiliate performance in real-time. Instead of waiting for end-of-month reports or manually checking each affiliate’s stats, I can instantly see how well my affiliates are performing. With UpPromote, the dashboard gives me immediate access to key metrics like click-through rates, conversion rates, and the number of sales generated by each affiliate. This makes it easier for me to identify top performers and recognize areas where improvements are needed. For example, if I notice that an affiliate is driving a lot of traffic but not many conversions, I can quickly reach out to them for feedback or offer additional promotional materials to help boost their performance. 2. ACCURATE COMMISSION TRACKING AND PAYMENTS Managing affiliate payments is often one of the most time-consuming and complex aspects of affiliate marketing. Without a reliable tracker, commission calculations can become tedious and prone to error. With UpPromote, I no longer have to worry about manually calculating commissions. The software tracks every sale made by an affiliate and automatically calculates commissions based on pre-set rates. This means I can pay my affiliates on time, every time, with zero mistakes. The automated tracking and commission calculation make it much easier to scale the program, especially as I add more affiliates. Moreover, the software offers various payment methods like PayPal or bank transfer, allowing me to send payouts without dealing with any manual paperwork. 3. ENHANCED AFFILIATE RELATIONSHIP MANAGEMENT A good affiliate marketing tracker doesn’t just track sales; it also provides insights into affiliate behavior and performance. UpPromote helps me manage my relationships with affiliates more effectively by giving me access to important data like: * Affiliate activity levels: I can see which affiliates are actively promoting my products and which are not. * Affiliate performance history: I can track an affiliate’s sales performance over time, which helps me identify long-term top performers or those who may need additional support. * Customizable goals: I can set specific goals for individual affiliates or entire teams and track progress against those goals. With this data, I can maintain strong relationships with my affiliates. If an affiliate is struggling, I can offer them additional support or incentives. If someone is excelling, I can reward them with higher commissions or exclusive offers. 4. FRAUD PREVENTION AND ACCURATE REPORTING Affiliate fraud is a real concern, and one of the key reasons why affiliate marketing trackers are so important is that they help detect suspicious activity. UpPromote includes fraud detection tools that automatically flag potential issues, such as duplicate clicks or unusual patterns in affiliate activity. This helps me ensure that only legitimate sales are counted and that affiliates aren’t taking advantage of the system. Additionally, the platform provides detailed, customizable reports that give me a clear overview of my affiliate program's performance. Whether I’m reviewing a specific campaign, comparing affiliate performance, or analyzing overall revenue, UpPromote's reporting tools give me accurate insights that are essential for making data-driven decisions. 5. INCREASED TRANSPARENCY AND TRUST One of the most important aspects of a successful affiliate program is building trust between affiliates and the business. With UpPromote, the transparency of tracking and reporting builds confidence among my affiliates. They know exactly how their sales are being tracked and what commissions they are earning in real-time. This transparency ensures that affiliates are motivated to continue driving traffic and conversions. Also, the fact that I can show affiliates their performance stats and commission reports fosters a sense of fairness and accountability in the program. WHY I CHOOSE UPPROMOTE AFFILIATE MARKETING SOFTWARE While there are many affiliate marketing trackers available, UpPromote stands out because of its user-friendly interface, powerful features, and seamless integration with my existing e-commerce platform. Here’s why I consider UpPromote to be the best option for affiliate tracking: 1. COMPREHENSIVE TRACKING AND AUTOMATION One of the standout features of UpPromote is its ability to track affiliate links and automate processes. The software not only tracks clicks and conversions but also automatically handles commission calculations, payment processing, and reporting. This automation saves me countless hours of manual work and reduces the chances of errors, especially when dealing with large volumes of sales. 2. SEAMLESS INTEGRATION WITH SHOPIFY As someone who runs a Shopify store, seamless integration was essential for me. UpPromote integrates effortlessly with Shopify, syncing all my affiliate data without requiring any technical expertise. This integration ensures that all sales and affiliate activities are accurately tracked across my e-commerce store, giving me real-time access to data without any manual entry. 3. CUSTOMIZABLE REPORTING AND INSIGHTS With UpPromote, I can create custom reports tailored to my business needs. Whether I need to track affiliate performance by campaign, geographic location, or sales volume, the platform provides the flexibility to customize reporting as I see fit. This feature is crucial for understanding how different affiliates or campaigns are performing and for optimizing my affiliate program over time. 4. AFFILIATE SUPPORT AND COMMUNICATION Managing affiliate relationships is made easy with UpPromote's communication tools. I can easily send updates, performance reports, and promotional materials to my affiliates, keeping them engaged and informed. Additionally, if an affiliate needs assistance, I can quickly reach out to them through the platform, streamlining communication. 5. SCALABILITY As my affiliate program grows, UpPromote scales effortlessly with it. I don’t have to worry about outgrowing the platform because it’s designed to handle programs of all sizes. Whether I’m working with a handful of affiliates or hundreds, UpPromote manages everything with ease, making it perfect for both small and large-scale affiliate operations. CONCLUSION An affiliate marketing tracker is an essential tool for managing and optimizing affiliate programs. Whether you're a small business owner or running a large affiliate network, using an efficient tracker like UpPromote Affiliate Marketing Software can drastically improve the management of your affiliate campaigns. With real-time tracking, automated commission calculations, fraud prevention tools, and customizable reporting, UpPromote has made affiliate marketing a breeze for me. If you're serious about running a successful affiliate marketing program and want to streamline your processes, I highly recommend giving UpPromote a try. It has transformed the way I track and manage my affiliate marketing efforts, and I’m confident it will do the same for you. *

St Wilfrid's Catholic Primary School

st wilfrid's catholic primary school

Sheffield

We process personal data to provide public services. Personal data is information about living identifiable individuals. It can be a name, address, contact details, photograph, sound recording; it can be details of someone’s behaviour, lifestyle, physical or mental health needs; it can be a unique number, such as a vehicle registration plate, National Insurance number, etc. We decide what personal data we need and how to use it, so we are a Data Controller and registered as such on the Information Commissioner’s Register of Data Controllers. When we collect personal data, we are required to make sure you are clear what data we need and why, what we intend to do with it, what your individual rights are, and who you can contact for enquiries or concerns about the use of your personal data. This is called a privacy notice and we can do this verbally or in writing. This page is our general privacy notice and we have included specific privacy notices below for the services that process large amounts of personal data, for example council tax, planning, parking, elections, licensing, housing, etc. Why we collect and use personal data We collect and use personal information to: provide, plan and manage our services carry out our regulatory, licensing and enforcement roles carry out any other tasks which we have to do by law make and take payments and grants and spot fraud listen to your ideas about our services tell you about our services evaluate and improve services We might collect your personal data directly from yourself, from someone acting on your behalf, or from another third party. We might collect this data in person, over the telephone, in writing, or captured as an image, audio or film recording. We can only use your personal data if we have a lawful basis for doing so. The lawful basis will be recorded on the Council’s Record of Processing Activity and, where appropriate, on relevant service area privacy notices. If we rely on consent to process your data, you have the right to withdraw that consent at any time. To withdraw consent, either contact the Service that you provided the consent to or contact the information management team. Sharing your information We share personal data internally within the council and also with external third parties so we can carry out our work. Internal sharing might include checking your eligibility for a service (eg free school meals) or keeping accurate records, whereas external sharing might be to ensure you receive the right service (eg social care support). Who we share information with depends on the service we are providing and your circumstances, but may include: healthcare, social and welfare organisations and professionals providers of goods and services financial organisations, including debt collection, tracing and credit referencing agencies elected members local and central government ombudsman and regulatory authorities professional advisors and consultants police forces, other law enforcement and prosecuting authorities voluntary and charitable organisations Disclosure and Barring Service Courts and Tribunals utilities providers When personal data is shared, only the minimum amount is shared and relevant contracts and / or agreements will be in place. Fraud prevention and detection We are required by law to protect the use of public funds and for this reason we share information with internal services and other bodies responsible for auditing or administering of public funds to detect and prevent fraud. This sharing includes, but is not exclusive to the Council’s external auditor, Department for Work and Pensions, other local authorities, HM Revenue and Customs, the Police, credit reference agencies. We also share personal data with the Cabinet Office for the National Fraud Initiative. This is a national data matching exercise, which takes electronic data from the private and public sectors to identify potential fraudulent claims and payments. The Cabinet Office stipulates the data that they need and subsequently provides us with details of the cases where the matching indicates an inconsistency or potential for fraud, so that we can investigate further. This data matching is carried out under the Local Audit and Accountability Act (part 6, Schedule 9) and does not rely on your consent. How long we keep information for This varies depending on the type of information, as well as the legal requirements and reason we are keeping the information. In some instances the law sets the length of time information has to be kept. We also have retention and disposal schedules which give details about how long we need to keep different types of information. Your data rights You have the following rights in regard to your personal information, to: access copies of any records we hold about you have any information we hold about you corrected have any information we hold about you deleted or destroyed restrict how information we hold about you can be used or shared object to information about you being held have any information we hold about you transferred to a third party challenge decisions relating to you made using automated decision making and profiling (currently we have no services that use automated decision making or profiling for decision making) Please note there may be times that we cannot fulfil these rights fully because of legal reasons, for example we cannot delete your data if we still need it. If you want to exercise any of the above rights, please make a subject access request. Make a subject access request Who to contact about the way your personal data is handled If you have any queries, concerns or complaints about the way we process your personal data, including the way we handle information requests, you can contact our Customer Services or the Data Protection Officer. If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law you have the right to contact the Information Commissioner’s Office.