Photoshop is one of the premiere graphic software packages in the market. There are many who use it for different projects in order to set themselves apart from the competition. However, you cannot just expect to use it and become an expert immediately. You will need certain guidelines to help you understand the software and that's where this Certificate Course in Adobe Photoshop course comes in. This course will help you get a rudimentary idea about using photoshop. You will learn about palettes, layers, color combinations and much more. You will also learn how to use images and about selection techniques. Whether you want to develop paintings or photographs on this software, you will be able to learn them here. You will also be able to make your photos look better, and learn about other features & special effects. This course is ideal for anyone wanting to get started on using one of the most popular graphic software packages in the world. So now you don't have to wait in line to learn it anymore, simply get this course and get started. Course Highlights Certificate Course in Adobe Photoshop is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certificate Course in Adobe Photoshop into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 55 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certificate Course in Adobe Photoshop Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certificate Course in Adobe Photoshop is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certificate Course in Adobe Photoshop is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Photoshop Interface Layout 00:15:00 Know the Tools 00:30:00 Palettes 00:30:00 How to Steps for Common Task 00:30:00 Using the Layers Panel 01:00:00 Colour Correction, Enhancement & Adjustment 00:30:00 Additional Study Material Adobe Photoshop Elements 00:00:00 Mock Exam Mock Exam-Certificate Course in Adobe Photoshop 00:20:00 Final Exam Final Exam-Certificate Course in Adobe Photoshop 00:20:00
How many times you had to take your computer to a local repair shop only to be stuck without it for months, and then get socked with a very high bill for the services? Stop with this craziness and learn to clean up and remove viruses, malware, spyware and a multitude of other harmful variants that slow and limit your productivity as well as your computer. As its title seems to suggest, a virus is indeed a very damaging element which is certainly capable of causing enough damage to a system to render it helpless, at least for a time. This course will acquaint you with a basic understanding of infections and the vocabulary related to viruses that are found on your personal computer. It will also walk you through the complete removal process with all advantages covered in this course. Course Highlights PC Security: Perfectly Know the Computer Virus is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed PC Security: Perfectly Know the Computer Virus into 11 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose PC Security: Perfectly Know the Computer Virus Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? PC Security: Perfectly Know the Computer Virus is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our PC Security: Perfectly Know the Computer Virus is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. What Is A Computer Virus? 01:00:00 How Are Viruses Spread? 01:00:00 How Bad Can A Virus Attack Be? 01:00:00 What Is A Malware? 01:00:00 Getting The Right Anti-Virus For Pc 01:00:00 Removing The Computer Virus Automatically 01:00:00 Deleting The Computer Virus Manually 01:00:00 Enhance Security With A firewall 01:00:00 Tips For Protecting Your Computer From Viruses 01:00:00 How To Identify A Dangerous Website 01:00:00 Wrapping Up 00:15:00 Mock Exam Final Exam
The Economic Recession is defined by the economists is when the GDP of a nation shows a decline in more than half or more and this is usually headed by several quarters of slowing economic growth. An economic recession can significantly affect the businesses and unemployment since cost cutting will often be implemented during the recession. This course will help you to know how to prevent these from happening. Moreover, this course is designed to learn what affects the economic growth in a nation. How Economic Recession can affect businesses and unemployment rate of a country. This course will discuss what causes the economic recession and how to avoid it. Lastly, this course will help businessmen and strategist to predict what will happen to their business and how to avoid the negative impacts or at least lessen it to avoid bankruptcy. Who is the course for? Businessmen and people who work with the sales and operation departments of business or company to be able to learn how the economy works. People who have an interest in economics. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Online Economic Recession Course would be beneficial for the following careers: Business Analyst and Strategist Businessmen Economist Entrepreneurs Sales Specialist Strategists. Chapter-01 Introduction To Economic Recession 00:15:00 Chapter-02 The Impact of Economic Recession 01:00:00 Chapter-03 Economic Recession and Its Effects on Business 00:30:00 Chapter-04 Economic Recession Proof Idea For Business 01:00:00 Chapter-05 Economic Recession and Job Cuts 01:00:00 Chapter-06 About Of Bankruptcy and Credit Crunch 00:15:00 Chapter-07 How To Surviving an Economic Recession 00:30:00 Mock Exam Mock Exam- Online Economic Recession Course 00:20:00 Final Exam Final Exam- Online Economic Recession Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
The importance of the salesman in the economic life of today can hardly be overestimated. It is helpful to the producers, distributors, the customers, the community and the salesmen himself. This specially designed Sales Agent Skills Training is suitable for new sales representatives or engaged in novice business development. The Sales Agent Skills Training covers basic sales strategies and tactics, and seeks to enlighten learners on how organisations work. Additionally, you will also learn how a modern sales structure works and what are the different roles entailed that contribute to its functionality. Through engaging and meaningful discussions, you will also learn how to identify and target your customers, how to write and deliver compelling pitches, as well as how to qualify and how to structure sales funnels. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Sales Agent Skills Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Salesmanship Course Introduction 00:15:00 The 7 Basic Requirements to Sell Anything to Anyone 01:00:00 The First Requirement -Sell Yourself, Use a Great Story 01:00:00 The Second Requirement -Creating the Undeniable Need 01:00:00 The Third Requirement - Stamping Your Authority 01:00:00 The Fourth Requirement -Creating the Sense of Urgency 01:00:00 The Fifth Requirement -Making Them Accountable with Free Gifts 00:30:00 The Sixth Requirement -Make a Commitment 00:30:00 The Seventh Requirement -Keep the Interest Factor Alive 01:00:00 What You Can Sell and What You Cannot - Some Taboos 00:30:00 Quest to Become Perfect in the Art of Salesmanship 01:00:00 Conclusion 00:15:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
A business can only work from the information that is given during communication links and exercises, and as a vital part of the administration, you are responsible for ensuring that it is correct and understood. This course will enhance your existing communication skills by going back to basics and ensuring that you will always be understood. The various types of communication are explored, and you'll be challenged to utilise your personality and knowledge of body language to make yours better. Learning Outcomes: Understand that everyone can improve their communication techniques to a degree Learn to read body language and react accordingly Ensure that you are understood and there are no mistakes Read the morale of teams and individuals as appropriate Use the right form of communication (meeting, email, etc.) to get the message heard Develop communication skills for conducting business activities Learn the art of body language and facial expression Learn how to convince anyone with your communication skills and get your message across perfectly Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this Course for? Whilst aimed at administrative staff, this course is designed to help any individual improve their communication methods in the workplace, from executives to receptionists. Career Path The course is suitable for those in the roles of; Secretary Administrator Receptionist Entrepreneur Executive/ Associate/ Manager of any department of an office Personal/ Business Assistant Requirements This Effective Communicative Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Course Content Module 01: Introduction to Effective Communication Getting Started 00:05:00 Module 02: Body Expressions and Gender Differences Reading Body Language 00:10:00 Module 03: The Nonverbal Communication Nonverbal Communication 00:10:00 Module 04: How to Improve Yourself Improve Your Body Language 00:05:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! A few years ago, a tragic event unfolded when a young dental assistant was exposed to excessive radiation due to improper safety protocols. This incident highlighted the vital importance of mastering radiography and radiation safety. Our meticulously designed course, "Radiography and Radiation Safety," offers an extensive exploration into the science, principles, and best practices essential for working with radiographic equipment. Delve into this strictly educational program, emphasising the significance of accurate imaging and rigorous safety measures. Embark on a journey to gain indispensable knowledge that will not only elevate your career but also contribute to the well-being of patients and colleagues. Join us today and become a proficient, responsible professional in the field of radiography. Learning outcomes: Understand the fundamentals of radiographic science. Acquire knowledge of radiological physics and its applications. Gain insights into radiobiology and its effects on living organisms. Master radiation protection techniques and best practices. Explore the digital radiographic image and its interpretation. Learn the principles and procedures of dental radiography. Become proficient in radiography techniques for various body parts. Why Prefer this Radiography and Radiation Safety Course? Opportunity to earn a certificate accredited by CPD QS after completing this Radiography and Radiation Safety course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support The "Radiography and Radiation Safety" course provides a comprehensive overview of radiographic science, empowering learners with the knowledge required to excel in the field. Starting with an introduction to radiographic science, students will explore the core concepts of radiological physics, radiobiology, and radiation protection. The Radiography and Radiation Safety course then delves into digital radiographic images, teaching participants the intricacies of capturing, interpreting, and utilising these images in a clinical setting. Additionally, the curriculum covers specialised areas such as dental radiography and radiographic techniques for different body parts, ensuring a well-rounded understanding of the subject matter. By the end of this rigorous educational program, students will be equipped with the skills and knowledge necessary to operate radiographic equipment safely and effectively while providing the highest quality imaging for patients and maintaining a safe work environment. Certification Upon completing the Radiography Course, learners can obtain a certificate to prove their achievement. The following certificate options are available: PDF Certificate: A digital version of the certificate will be emailed to the learner upon request for only £10. Printed Hardcopy Certificate - UK Delivery: For learners within the United Kingdom, a high-quality printed hardcopy of certificate can be delivered to your postal address for only £29. Printed Hardcopy Certificate - International Delivery: For learners outside the UK, a high-quality printed hardcopy of the certificate can be delivered to your international postal address for only £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring radiographers and radiologic technologists. Dental professionals seeking to enhance their radiography skills. Healthcare professionals interested in expanding their knowledge of radiography. Medical students aiming to specialise in radiology. Individuals concerned with radiation safety in clinical settings. Requirements You will not need any prior background or expertise. All you need to take this Radiography and Radiation Safety is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path Radiographer: £25,000 - £50,000 per year. Radiologic Technologist: £25,000 - £50,000 per year. Dental Radiographer: £25,000 - £50,000 per year. Radiation Safety Officer: £30,000 - £60,000 per year. Radiology Manager: £45,000 - £80,000 per year. Diagnostic Radiographer: £30,000 - £55,000 per year.
Level 3 & 4 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
Level 3 AET (PTLLS) | Training qualification course for teaching in the UK | Awarded by Focus Awards | Ofqual Regulated
Embark on a journey through the intricate realms of UK Employment Law, GDPR, and Property Law with this comprehensive diploma course. In the first paragraph, we explore the essentials of Employment Law, delving into the legalities of the recruitment process, employment contracts, and employee handbooks. This course also sheds light on critical aspects like disciplinary procedures, minimum wage regulations, parental rights, sick pay, pension schemes, and tackling discrimination in the workplace. Navigating through these modules equips learners with a profound understanding of the complexities and ethical considerations in employment. The second paragraph focuses on the General Data Protection Regulation (GDPR). As digital information becomes increasingly pivotal, understanding GDPR is crucial. The course meticulously covers the basics, detailed explanations, lawful basis for preparation, individual rights, potential breaches, along with the responsibilities and obligations under GDPR. This knowledge is indispensable in today's data-driven world, ensuring compliance and safeguarding personal data. Finally, the course delves into Property Law. It provides a thorough understanding of property law practice, ownership, co-ownership issues, and various aspects of property taxation, including VAT and capital gains. The course concludes with insights into the evolving UK property market, preparing learners for the dynamic and challenging world of property law. Learning Outcomes: Gain a comprehensive understanding of UK Employment Law, including contracts, handbooks, and disciplinary procedures. Learn the intricacies of GDPR, including data protection rights, obligations, and compliance strategies. Acquire knowledge on Property Law, focusing on ownership, co-ownership, and taxation. Develop skills to navigate and interpret the latest changes in the UK Property Market. Enhance legal analytical skills, applicable in diverse professional environments. Why buy this UK Employment Law Diploma, GDPR & Property Law? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the UK Employment Law Diploma, GDPR & Property Law you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals aspiring to pursue a career in legal sectors or human resources. Business owners seeking to understand and implement lawful practices. Accountants and financial advisors needing insight into property taxation. Data protection officers and IT professionals aiming to comply with GDPR. Legal enthusiasts interested in UK law's complexities and applications. Prerequisites This UK Employment Law Diploma, GDPR & Property Law was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Employment Law Solicitor: £40,000 - £60,000 per annum HR Manager: £35,000 - £50,000 per annum Data Protection Officer: £30,000 - £45,000 per annum Property Law Solicitor: £45,000 - £70,000 per annum Legal Advisor: £30,000 - £45,000 per annum Tax Consultant: £35,000 - £55,000 per annum Course Curriculum Employment, GDPR, Property - Complete UK Law Module 01: Basic of Employment Law Basic of Employment Law 00:24:00 Module 02: Legal Recruitment Process Legal Recruitment Process 00:43:00 Module 03: Employment Contracts Employment Contracts 00:25:00 Module 04: Employee Handbook Employee Handbook 00:23:00 Module 05: Disciplinary Procedure Disciplinary Procedure 00:15:00 Module 06: National Minimum Wage & National Living Wage National Minimum Wage & National Living Wage 00:37:00 Module 07: Parental Right, Sick Pay & Pension Scheme Parental Right, Sick Pay & Pension Scheme 00:43:00 Module 08: Discrimination in the Workplace Discrimination in the Workplace 00:39:00 Module 09: Health & Safety at Work Health & Safety at Work 00:19:00 Module 10: Dismissal, Grievances and Employment Tribunals Dismissal, Grievances and Employment Tribunals 00:36:00 Module 11: Workplace Monitoring & Data Protection Workplace Monitoring & Data Protection 00:15:00 Module 12: GDPR Basics GDPR Basics 00:22:00 Module 13: GDPR Explained GDPR Explained 00:17:00 Module 14: Lawful Basis for Preparation Lawful Basis for Preparation 00:29:00 Module 15: Rights and Breaches Rights and Breaches 00:25:00 Module 16: Responsibilities and Obligations Responsibilities and Obligations 00:29:00 Module 17: The Property Law and Practice The Property Law and Practice 00:23:00 Module 18: Ownership and Possession of the Property Ownership and Possession of the Property 00:16:00 Module 19: Co-Ownership in Property Co-Ownership in Property 00:17:00 Module 20: Property Taxation on Capital Gains Property Taxation on Capital Gains 00:16:00 Module 21: VAT on Property Taxation VAT on Property Taxation 00:11:00 Module 22: Property Taxation Tips for Accountants and Lawyers Property Taxation Tips for Accountants and Lawyers 00:16:00 Module 23: Changes in the UK Property Market Changes in the UK Property Market 00:14:00 Mock Exam Mock Exam - UK Employment Law Diploma, GDPR & Property Law 00:20:00 Final Exam Final Exam - UK Employment Law Diploma, GDPR & Property Law 00:20:00