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39678 Courses delivered On Demand

Office Management & Decision Making - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Office Management & Decision Making - Double Endorsed Certificate
Delivered Online On Demand
£150

Functional Skills - Fitness

4.5(3)

By Studyhub UK

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Functional Skills - Fitness Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Functional Skills - Fitness Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Functional Skills - Fitness Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Functional Skills - Fitness Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Functional Skills - Fitness? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Functional Skills - Fitness there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Functional Skills - Fitness course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Functional Skills - Fitness does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Functional Skills - Fitness was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Functional Skills - Fitness is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Introduction To Functional Fitness Training 00:01:00 What Is Functional Fitness 00:08:00 Benefits Of Functional Fitness Benefits Of Functional Fitness 00:08:00 Functional Fitness & Other Exercises 00:08:00 Common Mistakes With Functional Fitness 00:07:00 Functional Fitness Training Areas Functional Fitness & Power 00:08:00 Functional Fitness & Strength 00:07:00 Functional Fitness & Range Of Motion 00:06:00 Functional Fitness & Balance & Endurance 00:07:00 Conclusion to Functional Fitness Training Conclusion 00:01:00

Functional Skills - Fitness
Delivered Online On Demand1 hour 1 minutes
£10.99

CILT (UK) Level 6 Advanced Diploma in Logistics and Transport

By The Business School (UK) Ltd

The CILT(UK) Level 6 Advanced Diploma in Logistics and Transport qualification provides the strategic management skills and tactical insight necessary for professional and business development in the logistics and transport industry. It bridges the gap between the undergraduate CILT(UK) Level 5 Professional Diploma in Logistics and Transport and the postgraduate standard of a Master’s degree.

CILT (UK) Level 6 Advanced Diploma in Logistics and Transport
Delivered Online On Demand
£3,117

Business Networking Skills Course

4.8(9)

By Skill Up

The modern business world is all about communication and connections, it all about how connected you are. This

Business Networking Skills Course
Delivered Online On Demand45 minutes
£25

Supervisory Skills Training Course

By Lead Academy

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This supervisory skills training course will help you to excel as a leader in any organisational setting. In this course, you will gain effective supervision, communication, and conflict-resolution skills and can motivate your team towards success. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn the characteristics of a supervisor Know how to build rapport with subordinates Know how to motivate a team Understand how to play a situational leadership role Know the relevance of performance appraisals Know the strategies for support and mentoring Understand the major functions of supervision Learn how to create a culture of customer care Understand why culture matters Learn how to change a team culture Why Supervisory Skills Training Course right for you? This comprehensive course is beneficial for those who want to understand the basic functions of supervision, steps to use open communication, how to motivate a team, and strategies for support and mentoring. You will learn how to solve problems as a supervisor and play the role of situational leadership. This course will help you build rapport with subordinates and aid you understand the characteristics of a supervisor. In addition, you will learn team culture, how to create a culture of team respect and team safety. By the end of the course, you will have deep knowledge of supervisory skills, supervisory training, and techniques to motivate a team. Supervisory Skills Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction Major Functions of Supervision Major Functions of Supervision Types of Supervisory Skills Types of Supervisory Skills Performance Appraisals Performance Appraisals Using Open Communication Using Open Communication How to Motivate a Team How to Motivate a Team Strategies for Support & Mentoring Strategies for Support & Mentoring Solving Problems as a Supervisor Solving Problems as a Supervisor Playing Situational Leadership Role Playing Situational Leadership Role Building Rapport with Subordinates Building Rapport with Subordinates Characteristics of a Supervisor Characteristics of a Supervisor Who should take this course? This interactive course is ideal for those who want to have in-depth knowledge in supervisory functions, types of supervisory skills, and techniques to motivate a team. It is suitable for those who want to take their career to the next level in supervisor training. Entry Requirements There are no academic entry requirements for this supervisory skills training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This supervisory skills training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Supervisory Skills Training Course
Delivered Online On Demand
£25

Professional Supervisor Skills Training

4.3(43)

By John Academy

Description: New supervisor are presented with a host of new challenges and expectations. Learning how to supervise your new employees on trial and errors basics can lead to discouragement and frustration. This Professional Supervisor Skills Training will help you to overcome many of the problems a new supervisor may face, and to set the groundwork for a successful change in your working life. So, by joining this course start your career off right by learning the groundwork that you will need to adjust in your new role. Learning Outcomes: Clarify the scope and nature of a supervisory position. Learn some ways to deal with the challenges of the role. Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization. Learn key techniques to help you plan and prioritize effectively. Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision. Develop strategies for motivating your team, giving feedback, and resolving conflict. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Professional Supervisor Skills Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Professional Supervisor Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Adjusting to Your Role 00:15:00 Action-Centered Leadership 00:15:00 Setting Goals 00:15:00 Defining Leadership 00:15:00 The Situational Leadership Model 00:15:00 What's Your Type? How About Mine? 00:30:00 Team Building Tips 00:15:00 Developing a High-Performing Team 00:15:00 Communication Skills 00:30:00 Motivating Employees 00:15:00 Orientation and Onboarding 00:15:00 Training Tips and Tricks 00:15:00 Providing Feedback 00:00:00 Doing Delegation Right 00:15:00 Dealing with Conflict 00:15:00 Managing Disciplinary Issues 00:15:00 Mock Exam Mock Exam- Professional Supervisor Skills Training 00:20:00 Final Exam Final Exam- Professional Supervisor Skills Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Professional Supervisor Skills Training
Delivered Online On Demand5 hours 10 minutes
£18

The Complete Guide for Building Surveying - CPD Certified

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** The Complete Guide for Building Surveying Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive The Ultimate Guide for Building Surveying Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our The Ultimate Guide for Building Surveying bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in The Ultimate Guide for Building Surveying Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this The Ultimate Guide for Building Surveying Career Bundle: Course 01: Quantity Surveying Course 02: Building Surveying Course 03: Surveying Basics Course 04: Land Surveying and Cost Estimation Course 05: Residential Surveyor Course 06: Construction Project Management Course 07: Construction Management Level 3 Course 08: Construction Industry Scheme (CIS) Course 09: Site Management Safety Training Scheme Course 10: Purchasing and Procurement Diploma Course 11: COSHH Awareness Course 12: Gas Safety Course 13: CSCS Health and Safety in a Construction Environment Course 14: Asbestos Surveying Course 15: Site Safety Plus Course 16: CDM Regulations Course 17: Operations and Supply Chain Management Course 18: Manual Handling Interactive Training Course 19: Emergency First Aid at Work (EFAW) Course 01: LOLER Regulations and LOLER Inspection Training Course 20: Abrasive Wheels Course 21: Advanced Electrical Safety Course 22: Environmental Health Course 23: Environmental Engineering Course 24: Construction Risk Assessment Course 25: Asbestos Surveyor Training Course 26: Estimation with RSMeans: Construction Estimation Course 27: Read Construction & Structural Drawing Like Expert Course 28: Introduction to Xactimate: Construction Cost Estimation Course 29: Construction Estimation using RSMeans Course Course 30: Construction Site Management With The Ultimate Guide for Building Surveying, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in The Ultimate Guide for Building Surveying today and take the first step towards achieving your goals and dreams. Why buy this The Ultimate Guide for Building Surveying? Get a Free CPD Accredited Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straightaway with our The Ultimate Guide for Building Surveying Training! The Ultimate Guide for Building Surveying premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of The Ultimate Guide for Building Surveying is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the The Ultimate Guide for Building Surveying course. After passing the The Ultimate Guide for Building Surveying exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This The Ultimate Guide for Building Surveying course is ideal for: Students seeking mastery in The Ultimate Guide for Building Surveying Professionals seeking to enhance The Ultimate Guide for Building Surveying skills Individuals looking for a The Ultimate Guide for Building Surveying-related career. Anyone passionate about The Ultimate Guide for Building Surveying Requirements This The Ultimate Guide for Building Surveying doesn't require prior experience and is suitable for diverse learners. Career path This The Ultimate Guide for Building Surveying bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

The Complete Guide for Building Surveying - CPD Certified
Delivered Online On Demand7 days
£209

Accounting Skills - Financial Reports

4.7(160)

By Janets

Are you a financial manager or finance intern wishing to develop your understanding of financial statements and the budgeting process? Then this Accounting course is perfect for you. This course will be beneficial for financial managers, financial analysts or financial advisors to achieve a high leadership position within an organisation.  This Accounting Skills - Financial Reports course is designed to give learners a solid understanding of finance. By enrolling in this financial accounting and reporting course, you'll get a basic understanding of budgeting and financial reporting, which will enable you to hold relevant discussions and make better decisions based on financial data.  Throughout this course, you'll be introduced to various financial terms and laws which regulate the handling of financial information. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Learning outcomes of the Accounting Skills - Financial Reports: Familiarise with various financial accounting terminologies and the fundamentals of accounting Get a clear understanding of financial statements and learn how to analyse financial statements Gain sufficient knowledge of the purpose of financial statements Get a deeper understanding of financial budgeting, planning and control Understand how to identify high and low-risk companies Gain adequate knowledge of the accounting cycle Identify the difference between debits and credits Expand your understanding of the development of financial statements Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of: Online study supplies Mock tests Multiple-choice evaluation Certification Upon successful completion of the Animal Care course, you will be able to obtain your course completion e-certificate. A Print copy by post is also available at an additional cost of £9.99, and PDF Certificate at £4.99. The certificate in animal care will open up many career opportunities for you. What are you waiting for? Enrol today! Who is this course for? This Payroll Management course is ideal for professionals who work in a business or corporate setting, especially people who are assigned to manage accounts and payroll, as well as people who are interested in learning more about bookkeeping and payroll management. Grab the opportunity to sharpen your skill from this accounting course. Enrol Now! Course Content Accounting Skills - Financial Reports Course Overview 00:05:00 Getting the Facts Straight 00:30:00 The Accounting Cycle 00:30:00 The Key Reports 00:30:00 A Review of Financial Terms 00:30:00 Understanding Debits and Credits 00:15:00 Your Financial Analysis Toolbox 00:30:00 Identifying High and Low Risk Companies 00:30:00 The Basics of Budgeting 00:15:00 Working Smarter 00:10:00 Mock Exam Mock Exam- Accounting Skills - Financial Reports 00:20:00 Final Exam Final Exam- Accounting Skills - Financial Reports 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Accounting Skills - Financial Reports
Delivered Online On Demand4 hours 25 minutes
£25

Fundamentals of Number Theory

By Course Cloud

The comprehensive Fundamentals of Number Theory has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Fundamentals of Number Theory today, and learn from the very best the industry has to offer! This best selling Fundamentals of Number Theory has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Fundamentals of Number Theory is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Fundamentals of Number Theory is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Fundamentals of Number Theory is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Fundamentals of Number Theory, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Fundamentals of Number Theory will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Fundamentals of Number Theory to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Fundamentals of Number Theory
Delivered Online On Demand
£319

Professional Customer Service Skills Training

By The Teachers Training

Professional Customer Service Skills Training Are you ready to take your customer service skills to the next level? Our comprehensive 'Professional Customer Service Skills Training' course is designed to empower you with the knowledge and techniques to excel in customer care. Our Professional Customer Service Skills Training course starts by helping you understand the essence of customer care, emphasizing the importance of building solid relationships with your customers. You'll also learn how to effectively communicate with them and take responsibility for handling complaints, turning challenging situations into opportunities for growth. In this Professional Customer Service Skills Training course, you will become familiar with the common barriers to excellent customer service, such as poor attitudes, organizational policies, and inadequate training, and guide you on overcoming them. Furthermore, this course will educate you about customer perception and expectation levels, ensuring you can consistently deliver a service that exceeds their needs. We'll take you through four actionable steps to develop excellent customer service, from analysis to implementation, ensuring your skills are adequate. Focusing on the customer is at the core of our online professional Customer Service Skills Training course. You'll learn guidelines for making positive impressions, effective listening techniques, and follow-up methods to build lasting relationships. Handling complaints with finesse is another key aspect of this course. Discover why customers don't complain and learn the five forbidden phrases to avoid. At the end of the Professional Customer Service Skills Training course, you can manage your stress in the workplace swiftly and handle the customers like a true customer service professional. Enrol in our 'Professional Customer Service Skills Training' course today and unleash your full potential in the world of customer care! Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:07:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00

Professional Customer Service Skills Training
Delivered Online On Demand1 hour 12 minutes
£27.99