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Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Advanced Professional Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00

Description: Most people have been a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, we have all been somewhere where the class clown is able to lighten the mood and help people have fun. This Employee Training Activities will help you identify what kind of humor you can bring to the classroom, and how games can help you engage your participants. You will learn how training can include the use of humor and games, the methods to elicit participant buy-in, and learn more by joining this course. Learning Outcomes: How training can include the use of humor and games Different types of games Methods to elicit participant buy-in How to apply humor principles in adult learning How to troubleshoot when games go badly How to develop their own games Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Employee Training Activities is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Employee Training Activities is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Employee Training Activities Course Overview 00:15:00 Let's Have Some Fun! 00:15:00 Getting Everyone on Board 00:15:00 Choosing the Right Game 00:30:00 When Games Go Badly 00:15:00 Using Humor in Training 00:15:00 Wavy Lines 00:15:00 Quick and Easy Games 00:30:00 Creating a Game 00:15:00 Mock Exam Mock Exam- Employee Training Activities 00:20:00 Final Exam Final Exam- Employee Training Activities 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The workplace is a place where you have a lot of different kinds of people, with different thoughts and beliefs. Everyone's opinion as such should always be respected and as such individual beliefs should not affect the office environment. With this Workplace Code of Conduct course, you can now learn about code of conduct in the workplace and why you should have one. This course will teach you to identify what should go into a code of conduct, how to implement it within your workplace, and observe how to create one for a business. So get this course now and set the tone yourself. Learning Outcomes: Identify what a code of conduct is and why a business should have one Identify what goes into a code of conduct Discuss how to implement a code of conduct in the workplace Create a code of conduct for a business Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Workplace Code of Conduct is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Workplace Code of Conduct is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Workplace Code of Conduct) 00:05:00 What is it, and why? 00:15:00 What to leave in, what to leave out 00:15:00 What's it all about? 00:15:00 A Random Sample 00:30:00 What to Do When You Make a Mistake 00:15:00 Auditing 00:30:00 Putting it Together 00:15:00 Mock Exam Mock Exam- Workplace Code of Conduct 00:20:00 Final Exam Final Exam- Workplace Code of Conduct 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Do you think you have the ability to command and can be a leader, if you have the guts and have skills then this is the course for you. This Executive Personality Training will be helpful to building your celebrity, improving your personal appearance, develop your networking skills, and enhancing your ability to communicate effectively. This course also will teach you to identify the elements of a strong executive presence, how to create a strong, positive first impression and maintain that impression, the method of developing the key of leadership skills, and much more related to this sector. Learning Outcomes: Locate the components of a firm executive presence Promote a sense of belief as well as credibility amongst others Learn to communicate more practically applying the verbal as well as non-verbal techniques Generate a strong and appreciative first impression to help building relationship with others Make your progress to key leadership qualities, involving features for coaching, motivation as well as how to deliver your feedback Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Executive Personality Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Executive Personality Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:05:00 Managing Your First Impression 01:30:00 Interpersonal Communication Skills 01:00:00 Speaking with Impact 00:30:00 Maintaining Your Impression 00:30:00 Three Leadership Skills to Start Mastering Right Now 00:30:00 Mock Exam Mock Exam- Executive Personality Training 00:20:00 Final Exam Final Exam- Executive Personality Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Social media platforms these days play an incredibly important part in branding one's products are given their presence in people's life. Well in order to reach out to them and spread your brand, what you really need is this Social Media Branding Course course. This course will help you define various social media branding terms, create strategies to spread your brand and help you see different social media platforms and find which fits your brand best. It will further help you communicate effectively, handle negative feedback, create guide for brand ambassadors and evaluate strength. So getting this course will make you an unstoppable force. Learning Outcomes: Give a definition of the terms associated with social media branding Produce a plan for your social media brand Relate different social media platforms and recognize what foundations suit your brand Conduct communications practically to social media Handle negative feedback and criticism Generate a social media playbook in order to motivate brand ambassadors Assess your brand strength and review your plans Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Social Media Branding Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Social Media Branding Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Social Media Branding Course) 00:05:00 Defining the Terms 00:30:00 Building Your Social Media Branding Strategy 00:15:00 Identifying Your Social Media Audience 00:15:00 The Key Social Media Platforms 00:30:00 Creating Brand-Focused Messages 00:30:00 Developing a Communication Strategy 00:30:00 Mock Exam Mock Exam- Social Media Branding Course 00:20:00 Final Exam Final Exam- Social Media Branding Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Human beings are naturally social creatures - we crave friendship and positive interactions. Good working relationships give us several other benefits. Our work is more enjoyable when we have good relationships with those around us. And if you are a member of the media, Interacting with the people is much uncomfortable. With this Level 2 Certificate in Media and Relation you will learn how to build strong, positive relationships, it will help you to get much comfortable with your colleagues. Here you will learn how to be successful in interviews, how to develop a media package and much more stuffs will be beneficial for you. Learning Outcomes: Make your preparation for an interview Learn how to be interviewed with the highest success Learn crafting the media statement Improvise along with issuing a press release Decipher what is libel and slander Learn how to devise a media package Interpret different media outlets Create a working relationship with the media Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Media and Relation is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Media and Relation is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:05:00 Being Interviewed 01:00:00 Providing Information to the Media 00:30:00 Developing a Media Package 00:15:00 Online Press Releases 00:15:00 Developing Media Relationships 00:15:00 Mock Exam Mock Exam- Level 2 Certificate in Media and Relation 00:20:00 Final Exam Final Exam- Level 2 Certificate in Media and Relation 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: It is always better to be prepared for the bad situations. If you are a pet owner, it is inevitable that your pet will eventually fall ill or get injured. Now, the first aid is the immediate care for that injured pet, prevent any further harm, and keep the health condition stable. If you want to learn about all the aspects of taking care your pet, then you should definitely take Pet First Aid Course. A well-informed owner will be able to make a quick assessment of the scene and a quick examination of the victim. Immediate attention is given to the animal's level of consciousness, airway patency, breathing, and circulatory functions (including pulse). There are several techniques for doing inspection, managing transport, using first aid apparatus, bandaging, cleaning the wound, etc. The course has several modules thoroughly discussing all these aspects and give you a profound knowledge about them. It also has modules on how to handle bee/insect stings, bloat and burns. You will also be taught on how to perform CPR, mollify chemical injuries, dehydration, diarrhoea, vomiting and other similar health issues. So what are you waiting for? Get started with this course now. Who is the course for? Animal Health Care employees or professionals who want to improve themselves. Dog and Cat owners and lovers who want to learn how to provide first aid for their pets. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Pet First Aid Course is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Animal Breeder Animal Groomer Animal Handler Veterinary Doctor Veterinary Technician. Pet First Aid Course Introduction to Pet First Aid 00:15:00 What is First Aid? 00:15:00 Abscess & Bandaging 00:15:00 Bee Stings / Insect Bites & Bleeding 00:15:00 Bloat and Burns 00:15:00 Cardiopulmonary Resuscitation (CPR) 00:15:00 Chemical Injuries, Dehydration 00:15:00 Diarrhea, Vomiting & Difficult birth 00:15:00 Electrocution & Eye Injuries 00:15:00 Fainting/Dizziness (Syncope) 00:15:00 First Aid for Choking & Poisoning 00:15:00 Fractures / Injuries 00:15:00 Hyperthermia (Heat Stroke, Heat Prostration) 00:15:00 Impalement Injuries, Near Drowing 00:15:00 Physical Exam Checklist for Pets 00:30:00 Preventing a Health and Safety Crisis 00:15:00 Choking & Poisoning 00:15:00 Travelling 00:15:00 Shock 00:15:00 Snakebite 00:15:00 Straining & Sunburn 00:15:00 When Your Pet Cannot Breathe 00:15:00 Conclusion to Pet First Aid 00:15:00 Mock Exam Mock Exam- Pet First Aid Course 00:20:00 Final Exam Final Exam- Pet First Aid Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Learn how to become a fantastic copywriter and write copies that boosts sales. The demand for good copywriters is at an all-time high. There's no shortage of copywriters, but you have to be a great one to stand out from the rest. And this is what we designed this course for. This Copywriting Course for Online Selling is specifically designed to teach you the nitty-gritty you need to know in order to become a fantastic copywriter and maximise sales. In the course, you'll learn the basics of copywriting which will help you build a solid foundation of knowledge to kickstart your career. You'll learn about headline essentials, what headlines to use, USP vs ESP, what call to action to use, and much more. You'll also learn what copywriting mistakes you should avoid. If copywriting is a profession that seems interesting to you, then consider enrolling in this course today. You will learn valuable, in-demand skills that'll help you get ahead in your career.  What You Will Learn This is one of the best courses on copywriting for online selling you'll find, and it'll teach you a lot about this topic. Basics of Copywriting Headline Essentials USP vs ESP Call to Actions Handling Objections Copywriting Mistakes to Avoid Swipe Files Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course. Chapter-1 Introduction 00:30:00 Chapter-2 Basics Of Copywriting 00:30:00 Chapter-3 Headline Essentials 00:30:00 Chapter-4 USP vs ESP 00:30:00 Chapter-5 Call To Action 00:30:00 Chapter-6 Handling Objections 00:30:00 Chapter-7 Copywriting Mistakes To Avoid 00:15:00 Chapter-8 Swipe Files 00:30:00 Chapter-9 Wrapping Up 00:15:00 Mock Exam Mock Exam- Copywriting Course for Online Selling 00:20:00 Final Exam Final Exam- Copywriting Course for Online Selling 00:20:00

Are you aware of the importance of self-development? Are you someone who struggles with personal development but wants to change it? Or are you a professional who help women in their personal development? If yes, then this course will be perfect for you! Description: Being motivated can help anyone become successful in their chosen path. However, if you have lost your motivation along the way, then you have to recover this to push through. It is ideal to be motivated again through self-development. Self-development will improve the status of your life and can help you get motivated. And this course will help you with that since this is about the ways of knowing and self-development. You will be able to focus on the development of self, voice, and mind. There are problems that being underdeveloped are suffering from. One of these is the social factors, which will be taught thoroughly in this course. Since this course focuses on women development, so the discussion is about factors that affect self-development which take place. You will know more about personal development in this course and what strategies will benefit you the most. Who is the course for? Professionals who are helping people build their personal goals People who have an interest in the personal development concepts Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Diploma in Women's Personal Development is a useful qualification to possess, and would be beneficial for the following careers: Career Coach Guidance Counsellors Life Coach Mentors Psychologists. Diploma in Women's Personal Development Did you know? motivational phrase sign on old wood with blurred background FREE 00:15:00 Development of the Self, Voice and Mind: The Female Secrets FREE 00:15:00 Development of the Self, Voice and Mind: behind the Scene of Women's Issues 01:00:00 Development of Self, Voice and Mind: The knowing women 00:15:00 Development of Self, Voice and Mind: A Woman's Systematic Approach 01:00:00 Development of Self, Voice and Mind: The Basics of Everything 00:30:00 The Development of Self, Voice and Mind: Adopting a Winning Attitude 00:30:00 Development of the Self, Voice and Mind in Visionary Action 00:30:00 How to Find Your Voice: The Development of the Self, Voice and Mind 00:30:00 Keep That Memory in Mind in Development of Self and Voice 00:30:00 Character: a Central Element in the Development of Self, Voice and Mind 01:00:00 The Development of Self, Voice and Mind: A Holistic Approach 00:30:00 Self-development is the Key to Sure-Shot Success in Development of Self, Voice and Mind 00:30:00 Understand Self to Transform Mind in Development of Voice and Mind 02:20:00 New Medical Breakthroughs in Development of Self, Voice and Mind 01:00:00 Finding your voice in Development of Self and Mind 00:30:00 Mock Exam Mock Exam- Diploma in Women's Personal Development 00:20:00 Final Exam Final Exam- Diploma in Women's Personal Development 00:20:00

Want to treat people with psychological problems? Or are you interested in Psychotherapy for helping others? Join the Level 2 Certificate in Psychotherapy course and starts assisting others. Psychotherapy refers to the treatment of the mental or emotional disorder or maladjustment by psychological means especially involving verbal communication such as psychoanalysis, nondirective psychotherapy, re-education, or hypnosis. The course explains the theoretical concepts, approaches to psychotherapy and shows how the theories are applied in the modern counselling system. The course also helps you to understand whether the profession of psychotherapy is right for you or not. Upon completion, you will be able to work as an independent counsellor and ready to apply the acquired knowledge in treating people. Who is the course for? Anyone who wants to work as a therapist in the future Anyone who wants to use the knowledge of Psychotherapy in their work Anyone who is curious what Psychotherapy is! Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to the course Psychotherapy Promo FREE 00:02:00 About the Instructor FREE 00:02:00 About the Course 00:04:00 Understanding Psychotherapy What is Psychotherapy? 00:08:00 A Short Historical Introduction 00:07:00 Psychology, Counselling & Psychotherapy 00:08:00 Where do Psychotherapists work? 00:08:00 Starting Psychotherapy Practice Who Can Benefit from Psychotherapy? 00:08:00 Short-Term Vs Long-Term Therapy 00:08:00 Therapeutic Relationship 00:07:00 Your Potential Clients in Therapy What does the First Psychotherapy Session Involve? 00:08:00 Psychotherapy for Children 00:12:00 Individual and Group Sessions 00:07:00 Family Therapy 00:08:00 Psychodynamic Approach 00:06:00 Different Types of Psychotherapy Unconscious Processes (The Unconscious Mind) 00:08:00 Defense Mechanisms 00:08:00 Humanistic Approach 00:07:00 Cognitive Behavioural Approach (CBT) 00:08:00 Face-to-face Vs 'Online' Psychotherapy 00:08:00 Internet Based Therapy How to Become an 'Online Psychotherapist'? 00:09:00 Thank You and Good Bye! 00:02:00 Resources Resources - Level 2 Certificate in Psychotherapy 00:00:00 Mock Exam Mock Exam - Level 2 Certificate in Psychotherapy 00:20:00 Final Exam Final Exam - Level 2 Certificate in Psychotherapy 00:20:00