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4565 Courses delivered On Demand
Enhance your skills with the CPD Certified Mechanical Engineering course. This program covers essential topics such as mechanics, thermodynamics, materials science, and fluid dynamics. Gain practical knowledge and industry-recognized certification to boost your career and stay ahead in the field of mechanical engineering.
Adult Nursing Level 3 with Care Cerificate & Healthcare Assistant
By Wise Campus
Adult Nursing Training Do you want to improve the lives of the elderly or those who are afflicted with health problems? If so, our adult nursing training course is a great choice for you to advance your skills and knowledge in nursing. Our extensive curriculum for adult nursing training covers an overview of nursing. Also, adult nursing training explains how to work in different healthcare settings. Furthermore, this adult nursing training course teaches the ethical, legal, and professional standards of practice components of healthcare. Adult Nursing Training also discusses health, safety, and efficient communication. Another lesson in this adult nursing training is about hygiene and infection control in nursing. Enrol right away in our adult nursing training program to start your path to a rewarding and lucrative career in healthcare! Learning Outcome Of This Adult Nursing: Adult Nursing Training Course With our Adult Nursing Training Course, you will gain: Understanding of the unique needs of adult patients from this Adult Nursing Training. Adult Nursing Training provides knowledge about how to communicate effectively with patients and their families. Adult Nursing Training describes how to provide emotional support and work collaboratively with other healthcare professionals. Main Course: Adult Nursing Training Free Courses are including with this Adult Nursing: Adult Nursing Training Course Along with The Adult Nursing Training Course, We Offer a free Care Certificate Course Along with Adult Nursing Training Course, We Offer a free Healthcare Assistant Course Along with Adult Nursing Training Course, We Offer a free Nursing Assistant Diploma Course Special Offers of this Adult Nursing: Adult Nursing Training Course This Adult Nursing Training Course includes a FREE PDF Certificate. Lifetime access to this Adult Nursing: Adult Nursing Training Course Instant access to this Adult Nursing: Adult Nursing Training Course Get FREE Tutor Support to this Adult Nursing: Adult Nursing Training Course Adult Nursing Training An introduction to nursing is given by this specialized program for adult learners. The Adult Nursing program teaches students how to function in a range of healthcare environments. The ethical, legal, and professional standards of practice in healthcare are also emphasized in this adult nursing training course. Effective communication and other topics related to health and safety are covered in adult nursing training. The topic of hygiene and infection control in the workplace is also included in this adult nursing training. Who is this course for? Adult Nursing Training Anyone interested in working in this sector who wants to advance their knowledge and abilities should take this Adult Nursing: Adult Nursing training. Requirements Adult Nursing Training To enrol in this Adult Nursing: Adult Nursing Training Course, students must fulfil the following requirements. To join in our Adult Nursing: Adult Nursing Training Course, you must have a strong command of the English language. To successfully complete our Adult Nursing: Adult Nursing Training Course, you must be vivacious and self driven. To complete our Adult Nursing: Adult Nursing Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Adult Nursing: Adult Nursing Training Course. Career path Adult Nursing Training This Adult Nursing: Adult Nursing Training course will prepare you for a career in the following positions: General Nurse Health and Social Care Workers Carers Midwives Other Health Care Professionals
Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Our Cardiorespiratory Training for Fitness course will show you how to perform basic cardiorespiratory assessments and design unique cardiorespiratory training programs through the use of stage training. These programs will cater to individuals who want to reduce weight to the special population’s clientele.
Our Cardiorespiratory Training for Sports Performance course will show you how to perform basic cardiorespiratory assessments and design unique performance enhancement cardiorespiratory training programs through the use of stage training. These programs can be utilized to improve performance for both recreational and competitive sports.
With NASM’s Guide to Bodybuilding, you’ll reach a larger client base. This continuing education course explains the foundational concept of muscle hypertrophy as it relates to bodybuilding. Learn how to maximize hypertrophy gains in your clients, and how to effectively design hypertrophy training programs for the bodybuilding clientele.
