The Commercial Manager Training Course offers a detailed exploration of the essential principles and practices that underpin effective commercial management. Designed to provide a solid foundation, this course covers critical areas such as managing commercial relationships, partnerships, budget and cash flow oversight, and negotiation techniques. Each module is crafted to enhance understanding of how to navigate the complexities of commercial projects, from risk management to customer lifecycle strategies, ensuring participants gain a well-rounded perspective on managing commercial operations successfully. This course also delves into the roles of shareholders, loans and debt management, and the key legislations influencing commercial activities. With a focus on strategic thinking and decision-making, the training equips learners with the knowledge to foster productive business relationships and optimise financial performance. Ideal for professionals aiming to deepen their commercial acumen, this course provides valuable insights through a structured and engaging curriculum, all delivered in an accessible online format. Whether you are looking to refine your skills or broaden your understanding, this course is tailored to support your professional growth in the commercial sector. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Commercial Management Module 02: Commercial Relationship Part-1 Module 03: Commercial Relationship Part-2 Module 04: Partnership and Agreements Module 05: Budget Management Module 06: Cash Flow Management Part- 1 Module 07: Cash Flow Management Part- 2 Module 08: Negotiation Module 09: Commercial Risk Management Module 10: Commercial Project Management Module 11: Customer Relationship Management (CRM) Part-1 Module 12: Customer Relationship Management (CRM) Part-2 Module 13: Managing Customer Lifecycle Module 14: Roles of Shareholders in Commercial Management Module 15: Loans and Debts Management Module 16: Commercial Legislations Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Commercial Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Commercial Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included
Whether you're aiming to work independently or offer services through a growing cleaning company, this Area Cleaner Training Course is designed to give you a solid grounding in the responsibilities and methods of modern cleaning professionals. From understanding the nuances of domestic, office, and commercial cleaning to learning about safe chemical use, equipment, and even how to handle non-routine waste—this course covers the job from every relevant angle. You'll also explore the business side of things, with clear guidance on planning, launching, and managing a cleaning business. From marketing and sales to staff management and customer satisfaction, the modules are shaped to support both aspiring area cleaners and those looking to scale a cleaning service. Whether you’re brushing up or starting from scratch, this course provides the insights needed to move forward confidently in a structured, professional setting. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: An Introduction to the Cleaning Job Module 02: The Diversity of Cleaning Jobs Module 03: Cleaning Equipment, Products and Clothing Module 04: House Cleaning Module 05 Food Kitchen and Commercial Kitchen Cleaning Module 06 Bathrooms and Toilets Module 07 Office Cleaning Module 08 Cleaning External Surfaces and Areas Module 09 Dealing with Non-Routine Waste Module 10 Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11 Starting a Cleaning Business and Planning for it Module 12 Running the Business with Quality Service Module 13 Customer Satisfaction Module 14 Management of Staff Module 15 Marketing, Advertising and Sales Module 16 Expansion Management Module 17 Business Insurance, Tax and Additional Equipment Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Area Cleaner training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Area Cleaner training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included
The CAD Detailing Techniques Course offers a thorough introduction to the essential tools and methods used in modern computer-aided design. Starting with foundational principles, this course guides learners through both 2D and 3D CAD modelling, covering critical topics such as shape creation, geometry, and assemblies. Whether you’re familiar with basic CAD concepts or new to the field, the course provides a structured path through key software including AutoCAD, SolidWorks, T-Flex CAD, and FreeCAD, giving a well-rounded perspective on industry-standard platforms. Designed with the UK market in mind, this course also explores the career landscape for CAD designers in the region, highlighting relevant opportunities and the skills sought by employers. Each module is crafted to build technical knowledge progressively, from introductory design principles to advanced operations like extrusion, rotations, and blending. This makes it an ideal choice for those aiming to develop a confident grasp of CAD detailing techniques entirely online, with clear, professional guidance to support your learning journey. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to CAD Design Module 02: CAD Designer Career in the United Kingdom Module 03: Basics for CAD Design - Part 1 Module 04: Basics for CAD Design - Part 2 Module 05: 2D Shape in CAD Module 06: 3D Shape in CAD Module 07: Geometry and Modelling Module 08: Assemblies in CAD Design Module 09: Extrusion and Rotations Module 10: Blending Operations in CAD Module 11: Grids and Regular Polygons Module 12: Parameters in Civil Drawings Module 13: Introduction to AutoCAD Module 14: Introduction to T-Flex CAD Module 15: Introduction to SolidWorks Module 16: Introduction to FreeCAD Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The CAD Detailing Techniques training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our CAD Detailing Techniques training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included
Unlock the potential of your leadership and management capabilities with our Performance Coaching Techniques Course. Designed for ambitious professionals aiming to refine their influence and drive success, this course explores key concepts from foundational leadership theories to advanced communication and negotiation strategies. Through a carefully structured curriculum, you will gain a deep understanding of how to motivate teams, manage conflict, and foster a culture of high performance that resonates throughout your organisation. Beyond leadership essentials, this course delves into vital organisational skills such as succession planning, business process management, and risk assessment, ensuring you are well-prepared to navigate complex corporate environments. Modules on emotional intelligence, stress management, and handling office politics provide valuable insights to maintain balance and promote ethical leadership. Plus, with practical knowledge of Microsoft Word, Excel, and PowerPoint, you’ll enhance your ability to deliver clear, persuasive communication. This course is the perfect resource to sharpen your coaching techniques and elevate your managerial impact without needing to attend in person. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21: Microsoft Word, Excel, PowerPoint Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Performance Coaching Techniques training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Performance Coaching Techniques training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included
The Telesales Executive Strategies Course is expertly designed to elevate your telephone selling skills and maximise your sales performance. This course guides you through every stage of a successful telesales call, from preparing and opening the call to handling objections and closing the sale. Each module builds your confidence in using the right words and phrases, mastering verbal communication, and expanding your sales potential. Whether you are new to telesales or looking to sharpen your expertise, this course provides the essential strategies to excel in a competitive market. Through a clear, structured approach, you will gain valuable insights into telemarketing techniques and develop a persuasive sales style that engages prospects effectively. You will learn how to manage objections smoothly and maintain composure when facing rejection, turning challenges into opportunities to increase earnings. Delivered entirely online, this course offers a flexible learning experience tailored to busy professionals aiming to enhance their telephone sales career without the need for physical attendance. Perfect for those who want to boost productivity and sales success with well-honed telesales methods. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Tele Sales Executive Training Module 02: All About Telemarketing Module 03: Elevate Sales on Telephone Module 04: Prospective Telephone-Sales Expert Module 05: The Right Words and Phrases to Use on a Sales Call Module 06: Preparing The Call Module 07: Opening The Call Module 08: Structuring The Call Module 09: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Telesales Executive Strategies training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Telesales Executive Strategies training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included
Navigating the complexities of payroll management in the UK demands clarity, accuracy, and up-to-date knowledge. The Payroll Officer’s Guide Course offers a structured pathway through every essential element of payroll administration, from the fundamental principles to advanced procedures such as year-end tasks and pension schemes. This course delivers a clear understanding of how to manage company settings, legislative requirements, employee records, and monthly payroll runs—all designed to ensure seamless payroll operations. Whether you’re new to payroll or seeking to refresh your knowledge, this guide provides the confidence to handle payroll processes with precision. Designed exclusively for remote learning, this course carefully walks you through each module with easy-to-follow explanations, detailed insights, and step-by-step guidance tailored to UK payroll systems. No physical attendance is required, making it accessible for busy professionals or those balancing other commitments. By mastering payroll essentials and system settings, you’ll be well-prepared to manage payroll tasks effectively, from adding employees to generating critical reports. The Payroll Officer’s Guide Course is the ideal resource for anyone aiming to deepen their understanding and take control of payroll management efficiently and reliably. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Payroll System in the UK Module 02: Payroll Basics Module 03: Company Settings Module 04: Legislation Settings Module 05: Pension Scheme Basics Module 06: Pay Elements Module 07: The Processing Date Module 08: Adding Existing Employees Module 09: Adding New Employees Module 10: Payroll Processing Basics Module 11: Entering Payments Module 12: Pre-Update Reports Module 13: Updating Records Module 14: e-Submissions Basics Module 15: Process Payroll (November) Module 16: Employee Records and Reports Module 17: Editing Employee Records Module 18: Process Payroll (December) Module 19: Resetting Payments Module 20: Quick SSP Module 21: An Employee Leaves Module 22: Final Payroll Run Module 23: Reports and Historical Data Module 24: Year-End Procedures Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Payroll Officer's Guide training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Payroll Officer's Guide training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included
The Effective Home Care Practices Course is tailored for those seeking a deeper understanding of the essential responsibilities and standards expected within the health and social care sector. Whether you're already involved in care work or simply looking to broaden your knowledge, this course offers a clear and structured exploration of vital topics—from communication and equality to safeguarding and legal responsibilities. Every module has been carefully arranged to reflect the realities of providing high-quality support in home care settings, ensuring that learners gain a well-rounded view of their role and responsibilities. Covering subjects such as promoting dignity, respecting individual rights, and understanding ethical frameworks, the course delivers valuable insights into what it means to work in a supportive and respectful care environment. Learners will also examine the significance of professional boundaries, risk awareness, and policies designed to protect vulnerable individuals. With a focus on clarity and relevance, this course offers content that is as informative as it is accessible, making it ideal for anyone serious about building knowledge in modern home care practice. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care: Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Effective Home Care Practices training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Effective Home Care Practices training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included
Ever wondered what goes on inside the mind of a criminal? This Criminal Psychology: Criminal Minds Course takes you beneath the surface of criminal behaviour, giving you a sharp insight into the psychological factors that drive unlawful acts. Through gripping case studies, psychological theories, and behavioural analysis, you'll explore how criminal minds operate — from motivations and mental disorders to profiling techniques used by investigators. Each module offers a structured journey into the darker corners of the human psyche, all from a safe academic distance. Whether you're intrigued by serial offenders or fascinated by forensic profiling, this course helps you connect the dots between psychology and crime. It's an eye-opener for those curious about the psychological dynamics behind antisocial behaviour, manipulation, and deviance. You’ll gain theoretical knowledge that not only sharpens your understanding of crime, but also piques your critical thinking — no need for flashing blue lights, just a solid internet connection and a curious mind. Learning Outcomes: Gain a comprehensive understanding of the foundations of criminal psychology, including criminology, forensic psychology, and the types and theories of crime. Develop insights into the psychological makeup of criminal minds, including mental disorders, aggression, violence, and criminal behaviour in children, women, burglars, domestic violence, murderers, serial killers, and rapists. Learn practical skills in criminal psychology, including criminal profiling, interviewing suspects, detecting lies, eyewitness testimony, and expert witness testimony. Understand the criminal justice system's approach to prevention, punishment, rehabilitation, and restoration of justice. Apply knowledge of criminal psychology to real-world scenarios, including criminal investigations, trials, and other aspects of the criminal justice system. Our Criminal Psychology: Criminal Minds course is designed to provide an in-depth understanding of criminal psychology and the factors that contribute to criminal behaviour. Through this course, you will learn about different types of criminal behaviour, including psychopathy and violent behaviour, and gain insight into the criminal mind. Our expert instructors will guide you through the different techniques used to analyse crime scenes and evidence, as well as criminal profiling. This course is perfect for anyone interested in criminal justice, law enforcement, or psychology. It's designed to provide a solid foundation in criminal psychology and equip you with the knowledge and skills necessary to understand and prevent criminal activity. Whether you're looking to pursue a career in law enforcement or criminal justice or are simply interested in understanding the psychology of criminal behaviour, this course is the perfect fit for you. Criminal Psychology : Criminal Minds Course Curriculum Section 01: Foundations of Criminal Psychology Programme Overview Download Course Manual Introduction to Criminology Introduction to Criminal Psychology Introduction to Forensic Psychology Types of Crime Theories of Crime Section 02: Psychology of Criminal Minds Psychology of Criminal Children Psychology of Criminal Women Mental Disorders and Crime Psychology of Aggression and Violence Psychology of Burglars Psychology of Domestic Violence Psychology of Murderers Psychology of Serial Killers Psychology of Rapists Section 03: Practical Criminal Psychology Criminal Profiling Interviewing Suspects Structured interviews - Example Script Detecting Lies Eye-Witness Testimony Expert-Witness Testimony Prevention, Punishment, Rehabilitation, and Restoration of Criminal Justice How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Law enforcement professionals seeking to deepen their understanding of criminal behaviour. Criminal justice professionals looking to improve their knowledge of criminal psychology. Psychology students interested in exploring the field of criminal psychology. Anyone interested in understanding the psychology of criminal behaviour. Individuals looking to pursue a career in law enforcement or criminal justice. Career path Criminal Psychologist - £25,000 to £60,000 per year Police Officer - £20,000 to £45,000 per year Private Investigator - £18,000 to £40,000 per year Probation Officer - £22,000 to £36,000 per year Forensic Psychologist - £25,000 to £65,000 per year. Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.
Level 5 QLS Endorsed Course | FREE 2 CPD Courses + PDF Certificates | CPD Certified | Lifetime Access | Tutor Support
Level 3 QLS Endorsed Course | CPD Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access