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Having a holistic understanding of telephone etiquette can make a huge difference to your customers and your profits. This course is ideal for you, whether you frequently deal with customers on the telephone or about to enter into telemarketing and become a customer service representative, receptionist, call centre agent, or customer-facing employee. Learn the fundamental telephone etiquette skills and understand how to handle an office telephone system expertly. Moreover, you will determine how to control tone, rate of speech and pitch for improving voice quality, and discover plenty of tips and tricks for handling rough or angry callers. In just 75 Minutes, you will: Be able to handle interoffice calls and voicemail messages Successfully eliminate phone distractions and correct poor telephone etiquette Develop and master the techniques that improve your organization's image Handle incoming and outgoing calls precisely that win more business Correctly respond to rude or hostile customers Answer the phone expertly at your business Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Telephone Skills Training is suitable for anyone who wants to gain extensive knowledge, potential experience and expert skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or lesson to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all students from any academic backgrounds to learn more on this subject. This lesson is ideal for: Customer Service Assistants Customer Service Representatives Call Center Agents Small Business Owners Sales Assistants Course Content Telephone Skills Training Module One - Getting Started 00:05:00 Module Two - Aspects of Phone Etiquette 00:10:00 Module Three - Using Proper Phone Language 00:10:00 Module Four - Eliminate Phone Distractions 00:05:00 Module Five - Inbound Calls 00:05:00 Module Six - Outbound Calls 00:05:00 Module Seven - Handling Rude or Angry Callers 00:10:00 Module Eight - Handling Interoffice Calls 00:05:00 Module Nine - Handling Voicemail Messages 00:05:00 Module Ten - Methods of Training Employees 00:05:00 Module Eleven - Correcting Poor Telephone Etiquette 00:05:00 Module Twelve - Wrapping Up 00:05:00 Mock Exam Mock Exam - Telephone Skills Training 00:20:00 Final Exam Final Exam - Telephone Skills Training 00:20:00 Assignment Assignment - Telephone Skills Training 2 days, 10 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Voice Improvement Training for Teachers is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Voice Improvement Training for Teachers and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 1 hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. You Can Learn to Love Your Voice Promo FREE 00:01:00 Overview 00:01:00 Famous Bad Voices 00:02:00 Record Your Voice 00:02:00 Problems With Voices and How to Deal With Them Diagnosis Your Own Voice 00:01:00 Feedback from Others 00:02:00 Defining Your Exact Problems 00:05:00 Listen to Natural conversation 00:05:00 Solutions Practice Again and Record 00:03:00 Don't Lower Your Voice 00:07:00 Practice on Video 00:04:00 Other Techniques 00:02:00 Conclusion Conclusions 00:01:00 Feedback 00:01:00

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Highlights of the Course Course Type: Online Learning Duration: 360 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about dog training Understand the core competencies and principles of dog training Explore the various areas of dog training Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert dog trainer Dog Training Diploma - 8 Courses Complete Bundle Are you interested to begin your dog training career or want to gain more advanced skills in dog training? Then this dog training diploma course will help you get one step closer to your professional aspirations and develop your skills and knowledge in dog training for a rewarding career. This Bundle Package Includes: The skills and knowledge that you will gain through studying the following courses will teach you the theory of effective dog training practice and equip you with the essential skills, confidence and competence to assist you in the dog training industry. You'll gain a solid understanding of the core competencies required to drive a successful career in dog training. Dog Training Masterclass Dog Training Business Dog Training - Natural Remedies Dog Trainer - Stop Dog Barking Dog Leash Training Masterclass Dog Training - Control Dog Attacks Puppy and Dog Training Diploma Dog Walking Diploma Gain dog training skills and credentials that employers value. This bundle course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards to your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Master the skills you need to propel your career forward in dog training. Equip yourself with the essential knowledge and skillset that make you a confident dog trainer and take your career to the next level. This comprehensive bundle course is designed to help you reach your professional goals. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive course is designed for dog training professionals who are aspiring to specialise in dog training. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Who is this Course for? This comprehensive dog training diploma course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this dog training can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This dog training diploma course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This dog training diploma assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This dog training diploma will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.   Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Dog Training Masterclass Dog Training Business Dog Training - Natural Remedies Dog Trainer - Stop Dog Barking Dog Leash Training Masterclass Dog Training - Control Dog Attacks Puppy and Dog Training Diploma Dog Walking Diploma Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Description Be a progressive employer and master the skills of the successful progressive employer through the Progressive Employer Training course. An employer can be progressive from various sides, such as how she treats her employees in their approach to technology. The Progressive Employer Training course explains everything you need to know to become a progressive employer. Firstly, the course helps you to understand what progress means. Then, you will know the procedures for becoming a progressive employer from your present statues. After that, the course trains you to develop a progressive mindset. Next, you will be able to judge the true experience of progressive. Finally, the course guides you to develop innovative strategies to become progressive. Upon completion, it will be hoped that you will be able to make yourself a progressive employer. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: This course does not involve any assessment. Students can order their course completion Certificate at an additional cost of £39 for hard copy and in PDF format at £24. Who is this Course for? Progressive Employer Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Progressive Employer Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Employer Training Overview 00:10:00 What Does Progressive Mean 00:15:00 Getting From Here to There 00:20:00 Progressive Mindset 00:15:00 The Good and Not So Good 00:15:00 It Can Come From Within 00:20:00 Workers Matter 00:30:00 As the Curtain Comes Down 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Reflexology Training Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Reflexology Training Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Reflexology Training Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Reflexology Training Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Reflexology Training? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Reflexology Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Reflexology Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Reflexology Training does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Reflexology Training was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Reflexology Training is a great way for you to gain multiple skills from the comfort of your home.   Introduction Course Overview 00:06:00 Introduction to Complementary and Alternative Medicine 00:04:00 Introduction to Traditional Chinese Medicine 00:07:00 Basics of Reflexology Basics of Reflexology 00:05:00 Basic Anatomy and Physiology 00:20:00 Reflexology Areas/ Points on Hand and Feet 00:34:00 Reflexology Methods and Techniques 00:09:00 Demo of Application Method 00:01:00 Reflexology for Common Ailments Reflexology for Common Ailments 00:09:00 Professional, Ethical, and Legal Issues 00:19:00 Course Resources Reflexology Further Readings

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Teachers: Mentoring and Lesson Planning bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 40 course mega bundle that will exceed your expectations within your budget. The Teachers: Mentoring and Lesson Planning related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Teachers: Mentoring and Lesson Planning bundle will help you build a solid foundation to become a proficient worker in the sector. This Teachers: Mentoring and Lesson Planning Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 : ESL Teaching Masterclass Course 02 : Teaching and Learning Assistant Course 03 : Online Teaching Course 04 : Teacher Leadership Course 05 : Educational Psychology & Development Training Course 06 : Education and Pedagogy Diploma Course 07 : Essentials of Teaching Psychology Course 08 : Coaching & Mentoring Diploma Course 09 : School Shadow Support Course 10 : Primary Teacher Course 11 : SEN Teaching Assistant Course 12 : Teaching Phonics Level 4 Course 13 : Lesson Planning in Teaching Course 14 : Blended Learning Course for Teachers Course 15 : Learning Disability Nursing Course 16 : Nursery Teacher Course 17 : ADHD Awareness Course 18 : Learning Support Assistant Training Course 19 : Autism & Dyslexia Awareness Training Course 20 : Child Language Disorder (CLD) Course 21 : Child Playwork Course 22 : Child Neglect Awareness Training Course 23 : Cross-Cultural Awareness Course Course 24 : Communication Skills Masterclass Course 25: Mastering the presentation skills course Course 26: Managing online meetings Course 27: Performance Management Course 28: Creativity and Problem Solving Skills Course 29: Time Management Training Course 30: Document Control and Management 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 : Career Development Plan Fundamentals Course 02 : CV Writing and Job Searching Course 03 : Interview Skills: Ace the Interview Course 04 : Video Job Interview for Job Seekers Course 05 : Create a Professional LinkedIn Profile Course 06 : Business English Perfection Course Course 07 : Networking Skills for Personal Success Course 08 : Boost Your Confidence and Self-Esteem Course 09 : Public Speaking Training Course 10 : Learn to Fight Procrastination Learning Outcome This tailor-made Teachers: Mentoring and Lesson Planning bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Teachers: Mentoring and Lesson Planning Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Teachers: Mentoring and Lesson Planning bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Teachers: Mentoring and Lesson Planning Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

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Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Overview Train your dog all by yourself by learning about dog behaviour with our Training for Puppies course.Dogs are one of the friendliest animals. But occasionally they can behave a bit weird. Sometimes it can be hard to understand and train your dog properly. There is always a reason behind your dog's weird behaviour, and this Training for Puppies course will help you understand that reason. It will help you get inside your dog's head to understand what's causing their bad behaviour. This comprehensive learning package will teach you dog psychology, communication, and body language to decode what your dog is trying to say.Enrol today in our Training for Puppies course and build a stronger bond with your dog. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Training for Puppies. It is available to all students, of all academic backgrounds. Requirements Our Training for Puppies is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 18 lectures • 02:17:00 total length •Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career!: 00:03:00 •This could be you!: 00:15:00 •Here's what you'll get from this course: 00:03:00 •That's the Puppy for Me! E-Book: 01:00:00 •You'll discover how to avoid first night crying in this video: 00:05:00 •Here's the best way to toilet train your puppy: 00:03:00 •**Bonus Video** Puppy toilet training questions answered: 00:11:00 •Find out how to stop your puppy from biting your hands and toes: 00:03:00 •How to stop your puppy from chewing your furniture and best items: 00:03:00 •In this video you'll find out the best way to socialize your puppy: 00:06:00 •How to prevent separation anxiety from developing in your puppy: 00:02:00 •In this video you'll learn how to crate train your puppy: 00:05:00 •During this video you'll see how to groom your puppy: 00:02:00 •In this video you'll learn about feeding your puppy: 00:02:00 •You'll discover how to stop your puppy from stealing your clothes in this video: 00:04:00 •Getting your puppy ready for a walk: 00:02:00 •Start leash work and recalling training now with your puppy - here's how!!: 00:04:00 •How to stop your puppy from eating poop!: 00:04:00