9179 Courses in Nottingham delivered On Demand

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00

🌟 Level 3 Diploma in Health and Social Care – CPD Certified 🌟 Are you passionate about making a difference in people’s lives? Do you want to pursue a rewarding career in the health and social care sector? Look no further! Our Level 3 Diploma in Health and Social Care – CPD Certified course is designed to equip you with the essential knowledge and skills needed to excel in this field. Whether you’re just starting out or looking to advance your career, this comprehensive program will provide you with the tools and qualifications necessary to succeed. Benefits of Taking This Course 🎓 Professional Development: Gain a recognized qualification that demonstrates your expertise and commitment to the health and social care profession. 💼 Career Advancement: Open doors to a wide range of career opportunities in hospitals, care homes, community centers, and more. 📚 In-Depth Knowledge: Learn about the principles and practices of health and social care, including communication skills, safeguarding, and promoting equality and inclusion. 🤝 Hands-On Experience: Develop practical skills through real-life case studies, simulations, and work placements. 🌱 Personal Growth: Enhance your empathy, compassion, and resilience as you support individuals with diverse needs and backgrounds. 💡 Continuous Learning: Stay up-to-date with the latest developments and best practices in the ever-evolving field of health and social care. Who is This For? This course is ideal for individuals who are passionate about helping others and making a positive impact in their communities. Whether you’re a recent high school graduate, a career changer, or an experienced professional looking to upskill, this program welcomes learners from all backgrounds and experiences. Career Path Upon completion of this course, you’ll be equipped to pursue a variety of roles in the health and social care sector, including: 👩‍⚕️ Care Assistant: Provide hands-on support to individuals with physical or mental health needs in residential settings. 👨‍⚕️ Support Worker: Assist clients with daily tasks, such as personal care, meal preparation, and medication management, in their own homes. 👩‍🔬 Healthcare Assistant: Work alongside registered nurses and healthcare professionals to deliver high-quality care in hospitals, clinics, and other healthcare settings. 👨‍🏫 Community Worker: Engage with local communities to promote health education, social inclusion, and access to support services. 👩‍💼 Social Services Officer: Assess individuals’ needs, coordinate care plans, and advocate for vulnerable populations within social services agencies. FAQ Q: Is this course accredited? A: Yes, our Level 3 Diploma in Health and Social Care – CPD Certified course is accredited by [insert accrediting body name here], ensuring that it meets the highest standards of quality and relevance in the industry. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and study mode. Typically, learners can complete the program within [insert estimated duration here] months. Q: Can I study this course online? A: Yes, we offer both online and blended learning options to accommodate diverse learning preferences and schedules. Our online platform provides 24/7 access to course materials, interactive modules, and tutor support. Q: Are there any prerequisites for enrolling in this course? A: While there are no formal prerequisites for this course, a basic understanding of English and numeracy skills may be beneficial. Additionally, a genuine interest in helping others and a commitment to professional development are essential qualities for success in the health and social care field. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successfully completing the program and meeting the assessment criteria, you will receive a Level 3 Diploma in Health and Social Care – CPD Certified certificate, which is recognized and respected by employers worldwide. Q: Can I progress to higher education after completing this course? A: Absolutely! Our Level 3 Diploma serves as a solid foundation for further studies in health and social care-related disciplines, such as nursing, social work, or healthcare management. You may also consider pursuing advanced qualifications or professional certifications to enhance your career prospects. Q: Is financial assistance available for this course? A: We understand that investing in education can be a significant decision. Depending on your circumstances, you may be eligible for financial support, scholarships, or flexible payment options. Please reach out to our admissions team for personalized guidance and assistance. Q: How can I enroll in the course? A: Enrolling in our Level 3 Diploma in Health and Social Care – CPD Certified course is easy! Simply visit our website or contact our admissions team to learn more about the enrollment process, upcoming start dates, and available study options. We’re here to support you every step of the way on your journey to success in the health and social care profession. Don’t miss this opportunity to embark on a fulfilling career path that allows you to make a meaningful difference in the lives of others. Enroll in our Level 3 Diploma in Health and Social Care – CPD Certified course today and take the first step towards a brighter future!

Level 5 Project Management for School Administrator is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Level 5 Project Management for School Administrator and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 8 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.

Level 3 Alcohol and Drug Addiction Psychology Diploma To effectively help those addicted to drugs and alcohol, understanding Alcohol and Drug Addiction Psychology is crucial due to human capacity for diverse thinking, making psychology intriguing, especially in addicted individuals. Divided into three parts: concepts & psychology of addiction, signs and symptoms of various types of addiction, and treatments of addiction, the course covers everything that you need to know to be able to understand an addicted person’s psychology. By completing this course, you will also be able to help them to get diagnosed and treated with maximum care and intensity. Course Curriculum Module: 01 Module: 02 Module: 03 Module: 04 (Learn more about this online course)

This course prepares you to qualify as both a Level 3 and Level 4 Commercial Energy Assessor. Achieving Level 4 certification expands your opportunities, allowing you to assess all types of commercial buildings, including hotels, warehouses, and offices, for Energy Performance Certificates (EPCs).

Post Graduate Diploma Project Management qualification is designed to meet the needs of senior managers responsible for projects and provide a comprehensive understanding of the fundamental topics needed to manage business projects within a complex and everchanging environment. To know more on othm level 7 postgraduate diploma in project management online course, visit us.

Qualification is designed for learners who wish to pursue a career in the financial services industry, professional accountancy, banking and finance or management. Learn more on othm level 7 postgraduate diploma in accounting and finance course , visit EDUBEX

OTHM Level 7 Diploma in Strategic Management and Leadership online course is to develop strategic management and leadership skills for managers who have the authority and personal attributes to translate organisational strategy into effective operational performance.

Post Graduate Diploma in Logistics and Supply chain is to broaden learners’ understanding of logistics and supply chain management and is designed for those who wish to prepare for a first professional role and future career in the field. Visit EDUBEX to know more on othm level 7 postgraduate diploma in logistics and supply chain management course