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Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited |150 CPD Points | Lifetime Access

In light of recent global regulatory shifts and the ever-growing need for organisations to maintain compliance and mitigate risks effectively, our comprehensive bundle "Compliance, Risk Management, GDPR & AML QLS Endorsed Diploma" offers a strategic blend of theoretical knowledge and practical insights. As per recent statistics, the demand for professionals adept in compliance, risk management, GDPR, and AML has surged by 25% in the last year alone, underscoring the critical importance of these competencies in today's corporate landscape. This Compliance, Risk Management, GDPR & AML bundle equips learners with essential competencies across multiple dimensions. From navigating the intricacies of GDPR compliance to mastering the complexities of Anti-Money Laundering regulations, participants delve deep into the regulatory frameworks governing contemporary business operations. Furthermore, the inclusion of personal development courses ensures holistic growth, empowering learners to enhance their networking skills, refine decision-making abilities, and craft compelling career trajectories. Bundle Include includes: QLS Endorsed Courses: Course 01: Certificate in GDPR Training at QLS Level 3 Course 02: Diploma in AML Compliance Manager Training at QLS Level 4 Course 03: Diploma in Compliance Audit & Risk Management at QLS Level 5 CPD QS Accredited Courses: Course 04: Compliance Management Course 05: Business Compliance Officer Course 06: Anti-Money Laundering (AML) Training Course 07: KYC Course 08: Corporate Risk And Crisis Management - Online Course Course 09: Internal audit skills Course 10: Business Law Course 11: Finance: Financial Risk Management Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. Compliance, Risk Management, GDPR & AML QLS Endorsed Diploma. Learning Outcomes: Upon completion of this Compliance, Risk Management, GDPR & AML bundle course, participants will be able to: Demonstrate a comprehensive understanding of GDPR principles and their practical implications in organisational settings. Implement robust AML compliance measures, aligning with industry best practices and regulatory standards. Conduct effective compliance audits and risk assessments to safeguard organisational interests. Cultivate essential personal development skills such as public speaking, networking, and critical thinking. Develop and execute career advancement strategies informed by industry insights and professional expertise. Navigate legal and financial complexities with confidence, ensuring compliance and risk mitigation in diverse business scenarios. This comprehensive Compliance, Risk Management, GDPR & AML bundle delves into the intricate world of compliance, risk management, GDPR, and AML through a meticulously curated selection of modules. Participants begin by exploring the foundational principles of GDPR, gaining insights into data protection regulations and strategies for ensuring compliance within organisations. Moving forward, the curriculum delves into the realm of Anti-Money Laundering (AML), equipping learners with the tools and knowledge needed to detect and prevent illicit financial activities effectively. Moreover, the inclusion of modules on compliance audits and risk management provides learners with a holistic understanding of the regulatory landscape, enabling them to navigate complex compliance challenges with confidence. Additionally, learners have the opportunity to hone their personal development skills through guided courses focused on career advancement. From mastering the art of public speaking to refining networking abilities and sharpening critical thinking skills, participants emerge from this Compliance, Risk Management, GDPR & AML bundle equipped not only with technical expertise but also with the personal attributes essential for success in the dynamic field of compliance and risk management. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals aspiring to enhance their expertise in compliance, risk management, GDPR, and AML. Individuals seeking to expand their career opportunities in regulatory compliance roles. Business owners and managers aiming to fortify their organisations against regulatory risks. Recent graduates looking to enter the field of compliance and risk management. Legal and financial professionals keen on broadening their skill set in regulatory frameworks. Anyone interested in personal development and career growth within the compliance sector. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Compliance Officer Risk Manager AML Compliance Manager Data Protection Officer Compliance Auditor Legal Advisor in Compliance Regulatory Affairs Specialist Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Blogging Mastery: From Novice to Pro is designed to guide aspiring bloggers through every step of creating a successful online presence. Whether you’re starting fresh or looking to refine your existing blog, this course delivers clear, expert guidance on planning your content, capturing your audience’s attention, and optimising your site for search engines. Each module carefully addresses key aspects of blogging, from crafting compelling posts to enhancing design and user experience, ensuring your blog isn’t just noticed but remembered. Beyond content creation, the course explores effective strategies to grow your readership and turn your blog into a rewarding venture. Learn how to analyse performance with insightful tools and navigate the ethical and legal considerations essential for long-term success. Blogging Mastery is tailored for those eager to build an influential online platform through well-structured knowledge, helping you elevate your blog with confidence and finesse. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Blogging An Introduction Module 02: Planning Your Blogging Journey Module 03: Crafting Captivating Content Module 04: Blog Design and User Experience Module 05: Search Engine Optimisation (SEO) for Bloggers Module 06: Growing Your Blog Audience Module 07: Monetisation Strategies Module 08: Analytics and Performance Tracking Module 09: Ethical and Legal Aspects of Blogging Learning Outcomes: Create compelling and engaging blog content. Optimise your blog's design for a better user experience. Implement effective SEO strategies to boost your blog's visibility. Develop tactics to grow your blog audience organically. Explore monetization strategies to turn your passion into profit. Understand the ethical and legal aspects of blogging in the digital age. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring bloggers seeking to make their mark online. Content creators looking to improve their writing and design skills. Individuals interested in generating income from their blogs. Marketing professionals aiming to enhance their digital presence. Small business owners wanting to improve their online marketing. Anyone fascinated by the world of blogging. Career path Content Writer SEO Specialist Social Media Manager Digital Marketing Strategist Freelance Blogger Brand Content Creator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Delve into the art of storytelling across time, language, and culture with our Comparative Literature Exploration Course. This online learning journey opens a window into the minds of celebrated authors, thinkers, and poets from around the globe, while drawing thoughtful parallels between their works. With a focus on analysis, interpretation and context, this course offers a deeper appreciation of how literature connects humanity—regardless of where or when it was written. You’ll explore major themes, literary movements and stylistic approaches that have shaped written expression across centuries. Whether you're drawn to epic verse, modern novels or philosophical prose, this course encourages a fresh perspective on global literature through comparative reading. Ideal for literature lovers, aspiring critics, or anyone with a curious mind, it’s a rewarding way to read between the lines and see familiar texts in entirely new light. Key Features of Comparative Literature Exploration course: CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Comparative Literature Exploration Course: Module 01: Introduction to Comparative Literature Module 02: Literary Theory and Comparative Analysis Module 03: Epic Tales Across Cultures Module 04: Love, Identity, and Magical Realism Module 05: Literary Movements and Themes Module 06: Comparative Study of Literary Genres Module 07: Regional Focus Literature from Asia and Africa Module 08: Postcolonial and Contemporary Global Voices Learning Outcomes of Comparative Literature Exploration: Analyze diverse literary traditions, identifying universal storytelling elements for cross-cultural insights. Apply literary theory, honing skills in nuanced comparative analysis of diverse texts. Explore epic tales across cultures, deciphering commonalities in heroic narratives. Examine themes of love, identity, and magical realism in global literature. Trace the evolution of literary movements and identify recurring thematic patterns. Conduct a comparative study of varied literary genres, understanding their distinctive features. Accreditation This Comparative Literature Exploration course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this Comparative Literature Exploration course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Literature enthusiasts seeking a global perspective on storytelling. Students interested in exploring diverse cultural narratives and literary traditions. Individuals curious about the intersection of love, identity, and magical realism. Readers wanting to comprehend the evolution of literary movements and themes. Those intrigued by the craft of storytelling and eager to explore genres. Career path Comparative Literature Researcher Literary Analyst Cultural Content Curator Editorial Consultant International Literature Educator Cross-Cultural Communications Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Overview Professional Personal Finance Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Professional Personal Finance Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Introduction Introduction 00:01:00 Section 02: Personal Finance Personal Finance 00:03:00 Areas of Personal Finance 00:03:00 Net Worth 00:01:00 Net Worth - Example 00:02:00 Section 03: Personal Expenses and Income Housing Expenses 00:02:00 Utility Expenses 00:02:00 Credit Debts 00:01:00 Food Expenses 00:01:00 Clothing Expenses 00:02:00 Gift Expenses 00:01:00 Travel Expenses 00:01:00 Extra Income - Part 1 00:01:00 Extra Income - Part 2 00:02:00 Section 04: Savings Emergency Fund 00:03:00 Savings on Retirement 00:05:00 Health Insurance 00:03:00 Section 05: How to Manage Your Personal Finance Using Free Budgeting Software Introduction to the Budgeting Software 00:02:00 Setting Up - Part 1 00:01:00 Setting Up - Part 2 00:02:00 Dashboard 00:03:00 Budget Analysis 00:03:00 Assignment Assignment - Professional Personal Finance Course 00:00:00

🚢 Online Shipping Course: Mastering the Maritime World Are you ready to set sail on a journey towards expertise in the dynamic realm of shipping? Welcome aboard the 'Online Shipping Course,' a comprehensive program designed to equip you with the knowledge and skills necessary to navigate the intricate waters of the shipping industry successfully. Course Overview: 🌐 Module 1: Introduction to Shipping Embark on your educational voyage by gaining a deep understanding of the fundamentals of shipping. From the history of maritime trade to the different types of vessels, this module sets the stage for a holistic exploration of the shipping industry. 📜 Module 2: Shipping Documents and Procedures Unravel the complexities of shipping documentation and procedures, essential for smooth and efficient operations. Learn how to navigate bills of lading, invoices, and other critical documents, ensuring compliance and minimizing the risk of errors. Module 3: Maritime Safety and Security Safety is paramount at sea. Delve into the intricacies of maritime safety and security, understanding the protocols, regulations, and technologies that safeguard vessels, crew, and cargo. Stay ahead of the curve with the latest industry best practices. 💰 Module 4: Shipping Economics Navigate the economic currents of the shipping world. Explore pricing strategies, market trends, and economic factors influencing the industry. Gain insights into making informed business decisions, optimizing costs, and maximizing profitability. 📦 Module 5: Containerization and Intermodal Transportation Unlock the secrets of modern shipping with an in-depth look at containerization and intermodal transportation. Understand how containers revolutionized the industry, fostering global trade. Explore the seamless integration of various modes of transportation, from ships to trucks and trains. Why Choose Our Course: 🌍 Global Perspective: Our course provides a global perspective, reflecting the interconnected nature of the shipping industry in today's world. 🎓 Expert Faculty: Learn from industry experts and seasoned professionals with real-world experience, ensuring that you receive the most relevant and up-to-date knowledge. 💻 Flexible Learning: Access the course from anywhere in the world, allowing you to learn at your own pace. Engage with interactive content, quizzes, and discussions to reinforce your understanding. Who Should Enroll: Professionals seeking to enhance their skills in the shipping and logistics sector. Students aspiring to enter the maritime industry. Entrepreneurs and business owners involved in international trade. Embark on a transformative learning experience with our 'Online Shipping Course' and become a master navigator in the ever-evolving world of shipping. Enroll now to chart your course to success! 🚀   Course Curriculum Module 1_ Introduction to Shipping Introduction to Shipping 00:00 Module 2_ Shipping Documents and Procedures Shipping Documents and Procedures 00:00 Module 3_ Maritime Safety and Security Maritime Safety and Security 00:00 Module 4_ Shipping Economics Shipping Economics 00:00 Module 5_ Containerization and Intermodal Transportation Containerization and Intermodal Transportation 00:00

Are you new to mac? Want to learn how to operate a mac? Want to learn the tips and tricks of having fun with mac? If yes then enrol now to benefit the most out of this course. Description: This course is designed for individuals who are willing to switch from PC to Mac. Mac is continuously bringing up more inventive thoughts to incorporate into the present elements available. In this course, you will have an overview of the Mac desktops and the features that makes it more convenient then other systems. In this course, you will learn how to operate mac using the simplest method. You will also learn about networking process for Mac and how can user network 2 or more macs without any underlying issues usually related to other networking practices. Through this course, you will learn about many other interesting things you can do easily. Our professional, as well as experienced tutors, will make this course more fun and informative. Who is the course for? This course is designed for individuals who are interested in exploring the benefits of using MAC. It is also beneficial for the graphic designers as Mac system is preferable for handling the graphic software. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: MAC Operating Course is a useful qualification to possess, and would be beneficial for the following careers: Mac operator. Production artist. Pre-press technician. Graphics designer. Creative art worker. Gamers. Video editors. Chapter-01 Introduction to Mac 01:00:00 Chapter-02 Features of Mac Desktops 01:00:00 Chapter-03 Networking System of Mac 01:00:00 Chapter-04 Types of Mac 01:00:00 Chapter-05 Mac your way to cyberspace 00:30:00 Chapter-06 Benefits of Using Mac 01:00:00 Chapter-07 How to print & fax using Mac 01:00:00 Chapter-08 Managing music with iTunes 01:00:00 Chapter-09 Having fun with photos 01:00:00 Chapter-10 Wrapping Up 00:15:00 Mock Exam Mock Exam- MAC Operating Course 00:20:00 Final Exam Final Exam- MAC Operating Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Podcast is a popular digital platform for communication and selling products. This course has been designed to educate you on how to plan for a podcast and record, edit and publish that attract a huge impression. Learn all these tricks with this bite-sized course. Start learning Start a podcast Course that will give you enough knowledge and skills to build your dream career. About this course This Start a podcast Course helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Start a podcast Course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Start a podcast Course is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Start a podcast Course related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: An Overview of Podcasting Fundamentals Module 2: Podcast Planning Module 3: Podcast Recording Module 4: Podcast Editing Module 5: Podcast Publishing Course Content Podcasting Fundamentals Module 1: An Overview of Podcasting Fundamentals 00:12:00 Module 2: Podcast Planning 00:17:00 Module 3: Podcast Recording 00:12:00 Module 4: Podcast Editing 00:19:00 Module 5: Podcast Publishing 00:13:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers. Description: When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life. Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing People who are interested in learning more about communication Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Relations & Dealing Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Customer Relations & Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Relations & Dealing Course 00:20:00 Final Exam Final Exam- Customer Relations & Dealing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00