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Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers. Description: When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life. Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing People who are interested in learning more about communication Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Relations & Dealing Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Customer Relations & Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Relations & Dealing Course 00:20:00 Final Exam Final Exam- Customer Relations & Dealing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Enroll in our complimentary course and learn key financial accounting, analysis and Excel competencies needed for finance careers. Ground yourself on the fundamentals, sharpen your skills and excel in your career. 2+ Hours of Video 4+ Hours to Complete10+ Interactive Exercises1 Recognised Certificate Course Overview Our free Investment Banking Fundamentals course draws in core modules from our wider course catalogue to help you advance in your finance career. It includes complimentary training on crucial competencies for working in finance, such as financial mathematics, accounting and financial statement analysis, and Microsoft Excel. “I was previously unsure of all the financial jargon and concepts, now I feel I have taken steps towards getting the big picture of finance. I really liked the Excel web integration!” Rachel Crawford Course Highlights Excel Skills for Finance: Formulas, Functions, Shortcuts, Modelling Core Math Concepts: Time Value of Money, NPV, IRR Accounting Foundations: Financial Statements, Ratios, Performance Investment Analysis Methods: Revenue Drivers, Sensitivity Analysis Logical and Structured Problem-Solving

Enrol in our Autism Spectrum Disorder (ASD) course to gain a comprehensive understanding of ASD and learn how to support autistic individuals effectively. Suitable for educators, caregivers, healthcare professionals, and anyone interested in promoting autism awareness and acceptance.

Domestic violence is often neglected because it occurs behind closed doors and is a social taboo that is rarely discussed. This has to stop, and the most effective way to deal with the problem is to raise awareness, educate people, and intervene at the earliest possible stage. This course will teach you how to recognise violence and abuse, who is most vulnerable, and how to assist both adult and child victims. Understanding domestic abuse and violence is the first step toward overcoming them. This Diploma in Domestic Violence & Abuse covers the fundamentals of domestic violence and abuse, including who is most vulnerable, the various types of domestic abuse, and how violence affects women and children. Through this course, you will also learn how to assist adults you suspect are victims of violence and advice on recognising the signs and approaching someone with sensitivity and confidence. Learning Outcomes After completing this course, the learner will be able to: Understand the fundamentals of violence & abuse. Understand the dynamics of violence. Gain a solid understanding of the impact of violence on victims. Know how to assess the risks of domestic violence and abuse of Children. Know how to help children recover from domestic abuse. Know how to support the victim and report incidents. Work with victims of domestic abuse. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Diploma in Violence & Abuse Bundle Course Course 01: Diploma in Domestic Violence & Abuse Course 02: Mental Health Support Worker Course 03: Clinical Psychology Diploma ***Others Included of Diploma in Domestic Violence & Abuse bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Diploma in Violence & Abuse Course: Module 1: An Overview of Domestic Violence & Abuse Module 2: Understanding the Dynamics of Domestic Violence Module 3: How Does Domestic Abuse and Violence Begin Module 4: The Impact of Domestic Violence on Victims Module 5: The Impact of Domestic Violence on Children & Young People Module 6: Assessing the Risks of Domestic Violence and Abuses on Children Module 7: Helping Children Recover from Domestic Abuse Module 8: The Ways of Supporting the Victim and Reporting Incidents Module 9: Understanding the Process of Record Keeping Module 10: Working with Victims of Domestic Abuse ------------------- ***Mental Health Support Worker*** Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User ------------------- ***Clinical Psychology Diploma*** Module 01: An Overview of Mental Health Module 02: Different Viewpoints in Psychology Module 03: Social Psychology Module 04: Utilising Cognitive Psychology Module 05: Understanding Childhood and Adolescent Psychiatric Disorders Module 06: Understanding Stress and Anxiety Disorders Module 07: Understanding Schizophrenia Module 08: Understanding Personality Disorders Module 09: Understanding Mood Disorders Module 10: Understanding Eating & Sleeping Disorders Module 11: Understanding Self-Harm and Suicide Module 12: Treating Mental Illness: Medication and Therapy Assessment Method After completing each module of the Diploma in Domestic Violence & Abuse, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Diploma in Domestic Violence & Abuse course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Diploma in Domestic Violence & Abuse course is ideal for anyone who works or wants to work with vulnerable people, especially if you work or volunteer in violence. Requirements Students who intend to enrol in this Diploma in Domestic Violence & Abuse course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Domestic violence is often neglected because it occurs behind closed doors and is a social taboo that is rarely discussed. This has to stop, and the most effective way to deal with the problem is to raise awareness, educate people, and intervene at the earliest possible stage. This course will teach you how to recognise domestic violence and abuse, who is most vulnerable, and how to assist both adult and child victims. Understanding domestic abuse and violence is the first step toward overcoming them. This course covers the fundamentals of domestic violence and abuse, including who is most vulnerable, the various types of domestic abuse, and how domestic violence affects women and children. Through this course, you will also learn how to assist adults you suspect are victims of violence and advice on recognising the signs and approaching someone with sensitivity and confidence. Learning Outcomes After completing this course, the learner will be able to: Understand the fundamentals of violence & abuse. Understand the dynamics of violence. Gain a solid understanding of the impact of violence on victims. Know how to assess the risks of violence and abuse of Children. Know how to help children recover from domestic abuse. Know how to support the victim and report incidents. Work with victims of domestic abuse. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Violence & Abuse Awareness Diploma Course Course 01: Domestic Violence & Abuse Awareness Diploma Course 02: Level 5 Mental Health First Aid Certification Course 03: Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care ***Others Included of Domestic Violence & Abuse Awareness Diploma Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of this Diploma Course: Module 1: An Overview of Domestic Violence & Abuse Module 2: Understanding the Dynamics of Domestic Violence Module 3: How Does Domestic Abuse and Violence Begin Module 4: The Impact of Domestic Violence on Victims Module 5: The Impact of Domestic Violence on Children & Young People Module 6: Assessing the Risks of Domestic Violence and Abuses on Children Module 7: Helping Children Recover from Domestic Abuse Module 8: The Ways of Supporting the Victim and Reporting Incidents Module 9: Understanding the Process of Record Keeping Module 10: Working with Victims of Domestic Abuse ------------------- ***GIFT Courses: ------------------- ***Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care*** Module 01: Understand Medication and Prescriptions Module 02: Supply, Storage and Disposal of Medication Module 03: Understand the Requirements for the Safe Administration of Medication Module 04: Record Keeping and Audit Processes for Medication ------------------- ***Level 5 Mental Health First Aid Certification*** Module 01: An Overview of Mental Health Module 02: Mental Health First Aid: An Outline Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treatment of Mental Illness: Medication and Therapy Module 11: Mental Illness: Social Point of View Module 12: Relevant Legislation and Services Regarding Mental Health Module 13: Understanding Mental Health in the Workplace Module 14: Understanding Mental Health Crisis Module 15: Technology & Mental Health Module 16: Safeguarding Mental Health During Coronavirus (COVID-19) Outbreak Assessment Method After completing each module of the Violence & Abuse Awareness Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Violence & Abuse Awareness Diploma course is ideal for anyone who works or wants to work with vulnerable people, especially if you work or volunteer in domestic violence. Requirements There are no specific requirements for this Domestic Violence & Abuse Awareness Diploma course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Created By Industry Expert | FREE QLS Hard Copy Certificate | FREE 2 CPD Courses & Exam | 150 CPD Points

Register on the Capital Budgeting & Investment Decision Rules today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Capital Budgeting & Investment Decision Rules is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Capital Budgeting & Investment Decision Rules Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Capital Budgeting & Investment Decision Rules, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Section 01: Introduction Preview 00:01:00 Basics of Time Value of Money 00:10:00 Concepts of Compounding, Discounting, Present Values 00:09:00 Section 02: NPV Method NPV Method Meaning and Decision Rules 00:07:00 Use of NPV with an Example and Practical Life Limitation of NPV Method 00:06:00 NPV Profile of the Project to Understand Sensitivity 00:04:00 Section 03: Payback Period Method Payback Period Meaning and Calculations 00:02:00 Drawback of Payback Period Method 00:03:00 Section 04: Internal Rate of Return (IRR) IRR, Meaning and Method of Calculation with Limitation 00:07:00 Example of Demonstrate NPV and IRR Calculation and Inconsistent Result 00:04:00 Case of Multiple IRR and MRR as an Attempt to Fix the Problem 00:08:00 Section 05: Evaluating Projects in Different Lives How to Choose between Mutually Exclusive Project 00:11:00 Choosing Project with Different Life 00:06:00 Choosing Project in Budget Constraints 00:05:00 Section 06: Conclusion Final Summary 00:04:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Strategic planning helps an organisation define their goals and work towards achieving them. That is why, no matter which organisation you work for, building strategic planning skills will make you a valuable asset to your company and help you climb the career ladder. If you don't know how to develop the right skills, the Strategic Planning and Implementation course is the perfect solution.  In this Strategic Planning and Implementation course, you will learn the key aspects of strategic planning. The course will help you understand the mission, vision and business strategy. Through this course, you will be able to develop the competence for strategy formulation. After that, the course will show you the techniques to implement the strategies and help the business grow. You will also receive detailed lessons on strategic evaluation.  The course will also help you secure a CPD-accredited certificate. This certificate will help you build an impressive resume. So, join today! Learning Outcomes Gain a comprehensive understanding of strategic planning principles and their application in various business contexts Develop a clear vision and mission statement that sets the direction for your organization Conduct in-depth situational analyses to identify opportunities, assess threats, and inform strategic decision-making Master the process of strategy formulation, including strategic planning, goal setting, and strategy development Implement effective strategies to achieve organizational objectives and gain a competitive edge Develop and implement strategies to overcome implementation challenges and ensure successful strategy execution Evaluate the effectiveness of strategies using appropriate metrics and make data-driven decisions for continuous improvement Why choose this Strategic Planning and Implementation course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Strategic Planning and Implementation course for? Aspiring and current business leaders seeking to enhance their strategic planning and implementation skills Entrepreneurs and business owners looking to develop and execute strategic plans for their organizations Management professionals responsible for strategic planning and decision-making Individuals interested in pursuing a career in strategic management or related fields Anyone seeking to enhance their understanding of the strategic planning process and its application in the real world Career path Strategic Planning Manager (£30,000 - £50,000) Business Strategy Manager (£35,000 - £55,000) Corporate Planner (£40,000 - £60,000) Senior Strategy Analyst (£45,000 - £65,000) Director of Strategy (£50,000 - £70,000) Chief Strategy Officer (£55,000 - £75,000) Prerequisites This Strategic Planning and Implementation does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Strategic Planning and Implementation was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Concept Profile - Strategic Business Planning Strategic Business Planning 00:04:00 Theories of Business Strategy 00:05:00 Game Theory for Business 00:11:00 Theories of Competitive Advantage 00:06:00 Strategic Business Planning Process 00:02:00 Section 02: Preliminary Vision & Mission Statements (Interim Targets & Goals) Preliminary Vision & Mission Statements (Interim Targets & Goals) 00:04:00 Relationship between Vision, Mission and the Business Strategy 00:03:00 Section 03: Strategy Formulation Strategy Formulation 00:01:00 Strategy Formulation (Continued) 00:03:00 Steps: Strategy Formulation 00:01:00 PESTLE Analysis 00:01:00 Michael Porter - 5-Forces & Competitor Analysis 00:01:00 Internal Resource & Capability Analysis 00:02:00 Risk Analysis & Mitigation Tactics 00:03:00 Marketing Plan (USP, Segmentation & Positioning) 00:06:00 Segmentation 00:07:00 Section 04: Strategy Implementation Strategy Implementation 00:02:00 General Operation Planning 00:01:00 Routine Actions (Processes, Procedures & Communication) 00:04:00 External Prospects & Internal Resources Gap Comparison 00:02:00 Section 05: Strategic Evaluation Strategy Evaluation 00:02:00 Principles of Strategy Evaluation 00:04:00 Financial Plan, Capital Structure & Valuation 00:07:00 Scenarios in Strategic Decision Making: Case Sensitivity 00:02:00 Revised Vision & Mission Statements (Confirm Target & Goals) 00:03:00 Strategy Evaluation & Feedback 00:01:00

Domestic violence is often neglected because it occurs behind closed doors and is a social taboo that is rarely discussed. This has to stop, and the most effective way to deal with the problem is to raise awareness, educate people, and intervene at the earliest possible stage. This course will teach you how to recognise domestic violence and abuse, who is most vulnerable, and how to assist both adult and child victims. Understanding domestic abuse and violence is the first step toward overcoming them. This course covers the fundamentals of violence and abuse, including who is most vulnerable, the various types of domestic abuse, and how violence affects women and children. Through this Violence and Domestic Abuse course, you will also learn how to assist adults you suspect are victims of violence and advice on recognising the signs and approaching someone with sensitivity and confidence. Learning Outcomes After completing this Domestic Violence and Domestic Abuse course, the learner will be able to: Understand the fundamentals of violence & abuse. Understand the dynamics of violence. Gain a solid understanding of the impact of violence on victims. Know how to assess the risks of violence and abuse of Children. Know how to help children recover from domestic abuse. Know how to support the victim and report incidents. Work with victims of domestic abuse. Why Choose Domestic Violence and Abuse Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Violence and Domestic Abuse Bundle Course Course 01: Domestic Violence and Domestic Abuse Course 02: Level 5 Mental Health First Aid Certification Course 03: Mental Health Support Worker ***Others Included of Violence and Domestic Abuse Bundle Course Free3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Violence and Domestic Abuse Course: Module 1: An Overview of Domestic Violence & Abuse Define Domestic Violence Identify Who is at Risk of Domestic Violence Identify Different Types of Domestic Violence Identifying the Myths and Reality about Domestic Violence Module 2: Understanding the Dynamics of Domestic Violence Why Do Victims Stay? Understanding the Cycle of Abuse Why Victims Do Not Report Understanding the Components of Power and Control Understanding the Signs of an Abusive Relationship Module 3: How Does Domestic Abuse and Violence Begin What Causes Domestic Abuse and Violence? Indications of Abusive Behaviour Dating Abuse Module 4: The Impact of Domestic Violence on Victims Who Can Be a Victim of Domestic Violence? Understanding the Effects on Health Financial Abuse Post-Separation Understanding the Impact of Physical Abuse Understanding the Violence Against Women & Children Module 5: The Impact of Domestic Violence on Children & Young People The Impact of Domestic Abuse on Children: Key Facts Recognise the Types of Domestic Abuse Affecting Children and Young People Recognise the Indicators of Abuse in Children Understanding How Children are Affected by Domestic Violence Module 6: Assessing the Risks of Domestic Violence and Abuses on Children Understanding the Factors That May Increase the Risk Understanding the Single Assessment Process Understanding How to Assess If the Child is at Risk of Harm? Module 7: Helping Children Recover from Domestic Abuse Interventions in Domestic Abuse Involving Children Helping Children Deal with Their Experience Coping with the Violence Module 8: The Ways of Supporting the Victim and Reporting Incidents Things to Do If a Victim Discloses Understand Why Children Do Not Disclose Taking Action Supporting Friends, Family and Colleagues in Domestic Abuse Situations Why Access to Support for Domestic Abuse can be Difficult Domestic Abuse and Violence Assessment Tools Module 9: Understanding the Process of Record Keeping What to Record? How to Record? What is Confidentiality? Storage of Information Sharing of Information Module 10: Working with Victims of Domestic Abuse Violence Services Volunteer Careers for Domestic Violence Counsellors The Multi-Agency Risk Assessment Conference ------------------- Assessment Method After completing each module of the Violence and Domestic Abuse, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Domestic Violence and Domestic Abuse course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Violence and Domestic Abuse course is ideal for anyone who works or wants to work with vulnerable people, especially if you work or volunteer in domestic violence. Requirements There are no specific requirements for this Violence and Domestic Abuse course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Domestic Violence and Domestic Abuse course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Domestic violence is often neglected because it occurs behind closed doors and is a social taboo that is rarely discussed. This has to stop, and the most effective way to deal with the problem is to raise awareness, educate people, and intervene at the earliest possible stage. This course will teach you how to recognise domestic violence and abuse, who is most vulnerable, and how to assist both adult and child victims. Understanding domestic abuse and violence is the first step toward overcoming them. This Domestic Violence & Abuse Awareness Diploma covers the fundamentals of violence and abuse, including who is most vulnerable, the various types of domestic abuse, and how domestic violence affects women and children. Through this course, you will also learn how to assist adults you suspect are victims of violence and advice on recognising the signs and approaching someone with sensitivity and confidence. Learning Outcomes After completing this course, the learner will be able to: Understand the fundamentals of violence & abuse. Understand the dynamics of violence. Gain a solid understanding of the impact of violence on victims. Know how to assess the risks of violence and abuse of Children. Know how to help children recover from domestic abuse. Know how to support the victim and report incidents. Work with victims of domestic abuse. Why Choose Domestic Violence and Abuse Awareness Diploma Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Domestic Violence & Abuse Awareness Diploma Course Course 01: Domestic Violence & Abuse Awareness Diploma Course 02: Level 5 Mental Health First Aid Certification Course 03: Mental Health Support Worker ***Others Included of Domestic Violence & Abuse Awareness Diploma Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Violence & Abuse Awareness Diploma Course: Module 1: An Overview of Domestic Violence & Abuse Module 2: Understanding the Dynamics of Domestic Violence Module 3: How Does Domestic Abuse and Violence Begin Module 4: The Impact of Domestic Violence on Victims Module 5: The Impact of Domestic Violence on Children & Young People Module 6: Assessing the Risks of Domestic Violence and Abuses on Children Module 7: Helping Children Recover from Domestic Abuse Module 8: The Ways of Supporting the Victim and Reporting Incidents Module 9: Understanding the Process of Record Keeping Module 10: Working with Victims of Domestic Abuse ------------------- ***GIFT Courses: ------------------- ***Mental Health Support Worker*** Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User ------------------- ***Level 5 Mental Health First Aid Certification*** Module 01: An Overview of Mental Health Module 02: Mental Health First Aid: An Outline Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treatment of Mental Illness: Medication and Therapy Module 11: Mental Illness: Social Point of View Module 12: Relevant Legislation and Services Regarding Mental Health Module 13: Understanding Mental Health in the Workplace Module 14: Understanding Mental Health Crisis Module 15: Technology & Mental Health Module 16: Safeguarding Mental Health During Coronavirus (COVID-19) Outbreak Assessment Method After completing each module of the Domestic Violence & Abuse Awareness Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Domestic Violence & Abuse Awareness Diploma course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Domestic Violence & Abuse Awareness Diploma course is ideal for anyone who works or wants to work with vulnerable people, especially if you work or volunteer in domestic violence. Requirements There are no specific requirements for this Domestic Violence & Abuse Awareness Diploma course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Abuse Awareness Diploma course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included