Understand the difference between direct and indirect communication. We communicate at our best when balancing directness with indirectness, being frank and diplomatic. Understand how to ask clarification questions to increase clarity and using the correct language with your customer. Learning Objectives Explain the difference between direct and indirect communication, Apply six tips for increasing listening clarity, Communicate in your customer's "language" Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Functional Skills English Level 1 is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Functional Skills English Level 1 for? This Functional Skills English Level 1 is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in Functional Skills English Level 1 ? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Functional skills English level 1 Module 01: Introduction to the Course Introduction to the Course 00:10:00 Module 02: Basics of Grammar Basics of Grammar 00:13:00 Module 03: The Basics of Sentence The Basics of Sentence 00:08:00 Module 04: Structure of Sentence Structure of Sentence 00:16:00 Module 05: Questions Questions 00:11:00 Module 06: Punctuation and Capitalisation Punctuation and Capitalisation 00:21:00 Module 07: Spelling Spelling 00:24:00 Module 08: Common Mistakes and Ways to Improve Common Mistakes and Ways to Improve 00:18:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
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***24 Hour Limited Time Flash Sale*** Proofreading & Copy Editing Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Proofreading & Copy Editing Diploma Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Proofreading & Copy Editing Diploma bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. 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Certification You have to complete the assignment given at the end of the Proofreading & Copy Editing Diploma course. After passing the Proofreading & Copy Editing Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Proofreading & Copy Editing Diploma course is ideal for: Students seeking mastery in Proofreading & Copy Editing Professionals seeking to enhance Proofreading & Copy Editing skills Individuals looking for a Proofreading & Copy Editing-related career. Anyone passionate about Proofreading & Copy Editing Requirements This Proofreading & Copy Editing Diploma doesn't require prior experience and is suitable for diverse learners. Career path This Proofreading & Copy Editing Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. 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