38063 Courses in Liverpool delivered On Demand

If you are part or will be part of Human Resource Management you just don't need to know the functions of your department. You need to learn also about the functions of other departments since you'll be the one who will help in finding people perfect for it. In this course, you will learn the necessary skills, knowledge, and information about Human Resource Management and the implications of a different aspect of Human Resources with the daily responsibilities of people in this department. Course Highlights Professional Diploma in Human Resource Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Human Resource Management into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Human Resource Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Human Resource Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Human Resource Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Diploma in Human Resource Management Module One - Getting Started FREE 00:30:00 Module Two - Human Resources Today FREE 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Professional Diploma in Human Resource Management 00:20:00 Final Exam Final Exam- Professional Diploma in Human Resource Management 00:20:00

Are you planning to start your career as an interior designer or just want to decorate your own home? If any of them is what you want, then you should take this course seriously as you will learn many important things related to interior designing that is very hard to find. Basically, you will need to develop a set of unique skills that will help you to express your creativity and provide comfort to your clients with your simple yet excellent design. You will need to have a vast knowledge of different types of interiors and how to prepare them. Our Professional Diploma in Interior Design can deliver these things to you efficiently along with many other topics. You will learn about the do's and don'ts of decorating houses, elements of design, organising your ideas to get the best results etc. You will also get to know about different types of styles and selecting the most appropriate ones for yourself or your clients. If you think you are ready to start your own interior design business to help out customer with beautiful designs, then enrol now and make your dream come true. Course Highlights Professional Diploma in Interior Design is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Interior Design into 18 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 HOURS, 40 MINUTES and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Interior Design Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Interior Design is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Interior Design is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Diploma in Interior Design - Updated Version Introduction to Interior Design 00:24:00 Design Principle 00:22:00 Project Overview 00:30:00 Design Elements 00:24:00 Design Elements Practical Components 00:29:00 Room by Room Design 00:22:00 Popular Interior Designs 00:20:00 Sustainable Design 00:15:00 Presenting Your Ideas 00:17:00 Managing Interior Design Business 00:22:00 Professional Diploma in Interior Design - Old Version Interior Designing Basics Define a Theme: Contemporary, Cottage, Eclectic, Southwest FREE 01:00:00 Budget Design for Your Living Room, Den or Family Room 01:00:00 Budget Ideas for Kitchen Design 01:00:00 Budget Bedroom Makeover 01:00:00 Closet Cleanups 01:00:00 Need a Home Office? 00:30:00 Faux Finishes Are Hot - Bare Walls Are Not! 00:30:00 Camouflage with Paint! 01:00:00 Window Treatments 01:00:00 Making the Most of Molding 00:30:00 Fabulous Furniture Finds 00:30:00 Decorate With Wallpaper 01:00:00 Freehand or Stencil A Mural Makes the Wall! 01:00:00 Accessorize - Funky Can Be Fun! 01:00:00 Have Some Fun with Fabric! 01:00:00 Interior Design INTRODUCTION 00:30:00 DO'S AND DON'TS OF DECORATING 01:00:00 GETTING IDEAS 00:15:00 ELEMENTS OF DESIGN 01:00:00 ORGANIZE YOUR IDEAS 01:00:00 DECORATING ON A BUDGET 01:30:00 MINIMALIST STYLE 01:00:00 CASUAL STYLE 00:30:00 FORMAL STYLE 00:30:00 SHABBY CHIC STYLE 00:30:00 PARIS APARTMENT STYLE 00:30:00 FRENCH COUNTRY STYLE 00:30:00 TROPICAL CHIC STYLE 00:30:00 LODGE STYLE 00:30:00 USING WHAT YOU'VE GOT 00:30:00 DECORATING IN A DAY 00:30:00 CHOOSING ART 01:00:00 CONCLUSION 00:15:00 Mock Exam Mock Exam- Professional Diploma in Interior Design 00:20:00 Final Exam Final Exam- Professional Diploma in Interior Design 00:20:00

From planning to managing risks, project management is not an easy task. However, you do not have to worry as our exclusive Project Management Professional course is designed to show you the way. The course is created to give you a thorough understanding of project management ideas, practices, and techniques as well as the abilities needed to manage projects successfully. After finishing the course, you will have a firm understanding of stakeholder management, project performance, change management and much more. The course will also provide a certificate of achievement with the help of this certificate, you can show prospective employers that you have the knowledge and experience necessary to successfully manage complicated projects. In conclusion, enrolling in the Project Management Professional course can be a great career investment because it will equip you with the skills and information you need to succeed in the dynamic and fast-paced world of project management. Learning Outcomes By completing the Project Management Professional (PMP) course, learners can expect to achieve the following learning outcomes: Recognise the basic tenets of project management, including starting, planning, carrying out, overseeing, and closing projects Get a thorough understanding of the methodology, tools, and best practices for project management Get the skills necessary to effectively lead and manage teams, including effective communication, conflict resolution, and stakeholder management Gain knowledge of technology in minute taking. Learn how to design and manage project schedules, budgets, and resources Hone your ability to identify, manage, and create backup strategies for project risks Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £119. An extra £10 postage charge will be required for students leaving overseas.  CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment To successfully finish the course, students must take an online automated multiple-choice exam and achieve a minimum score of 60%. Upon passing the exam, students can apply for a certificate of achievement endorsed by the Quality Licence Scheme. Career path Taking the Project Management Professional (PMP) course can open up a variety of career paths in the UK, as the skills and knowledge gained through the course are highly sought after in a range of industries. Entry-level project management roles, such as Project Coordinator or Assistant Project Manager, with an average annual salary range of £25,000 to £35,000. Mid-level project management roles, such as Project Manager or Senior Project Manager, with an average annual salary range of £40,000 to £70,000. Senior-level project management roles, such as Director of Project Management or Program Director, with an average annual salary range of £80,000 to £120,000. A project management professional certification could result in higher pay and more challenging career possibilities. Construction, engineering, information technology, and finance are just a few of the industries that could benefit from using the skills and knowledge acquired via the PMP course

Description Every one of us, from our childhood, is involved with some volunteer activities like a class party, cultural programs of institute, birthday and marriage-day party, and many other programs. Now, you want to start these activities professionally but you have no ideas about where you have to start. Don't worry. Look at the Professional Event Management Diploma course. It may assist you to mitigate your problems. The Professional Event Management Diploma course is designed in such a way that will provide you with some methods to know the key issues of event management. It enriches your decoration sense, etiquette, and choice of other considering the situation and demand of the people. The course directs you how to make a proper plan and to execute it attractively. The course will also help you to prepare a budget however the program is big or small. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Professional Event Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Professional Event Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:05:00 Why Vision 00:02:00 Concept 00:01:00 Goals 00:02:00 Innovation 00:02:00 Pitching 00:03:00 Feasibility 00:02:00 What Event Scope and Budget 00:02:00 Customers 00:02:00 Marketing Plan and Pricing 00:03:00 Communications Plan 00:03:00 Project Management Approach 00:03:00 Stakeholders 00:02:00 When When 00:04:00 Where Choosing a Venue 00:02:00 Spaces within a Venue 00:03:00 Accessibility and Community Impacts 00:02:00 How Event Plan 00:03:00 Planning Environment 00:02:00 Safety 00:02:00 Risk Management 00:02:00 Emergency Management 00:03:00 Checklists 00:02:00 Stakeholder Management 00:02:00 Communications 00:05:00 On the Day 00:02:00 Who Dot Planning 00:02:00 Recruitment 00:04:00 Event Suppliers 00:01:00 Roles and Responsibilities 00:02:00 Customers and Stakeholders 00:05:00 How Well Real Time Monitoring 00:02:00 Contingency Plan 00:02:00 Measuring Success and Process Review 00:03:00 Continual Improvement and Knowledge Transfer 00:02:00 All About You Characteristics of Great Event Managers 00:02:00 Organisation 00:02:00 Being Successful 00:02:00 Your Wellbeing 00:03:00 The Last Word The Last Word 00:03:00 Resources Resources - Professional Event Management Diploma 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Looking to develop your professional boundaries and communication skills? Our Professional Boundaries course bundle has been designed to help individuals understand the importance of healthy boundaries in the workplace, and how they can contribute to a positive work environment. This course will cover a range of topics, including diversity and equality, team building, cross-cultural awareness, conflict management, workplace stress management, and more. In this comprehensive course, you will learn how to establish and maintain professional boundaries, communicate effectively, and work collaboratively with others. You will also learn about workplace confidentiality, document control, and self-esteem-building techniques that can help you to achieve your professional goals. At the end of this course, you will be equipped with the knowledge and skills necessary to excel in your workplace, build your confidence, and achieve your career goals. Don't wait any longer to invest in yourself and your career. Enrol in our Professional Boundaries course bundle today and take the first step towards professional success! Learning Outcomes: Upon completion of the Professional Boundaries course bundle, you will be able to: Define and establish healthy professional boundaries Communicate effectively in the workplace Understand the importance of workplace confidentiality and document control Build self-esteem and confidence Work collaboratively with others in a diverse workplace Manage workplace stress and conflict effectively Develop cross-cultural awareness and understanding. Key Features of this Course: Accredited by CPD Instant e-certificate and hard copy dispatch by the next working day Fully online, interactive course with audio voiceover Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Certification: Upon completion of this course bundle, you will receive a digital certificate, and you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications are fully accredited and provide you with up-to-date skills and knowledge to help you become more competent and effective in your chosen field. Our certifications have no expiry date, although we do recommend renewing them every 12 months. Accreditation: All of our courses, including this Professional Boundaries course bundle, are fully accredited, providing you with up-to-date skills and knowledge to help you become more competent and effective in your chosen field. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a passion for learning new skills and improving their professional boundaries and communication skills can take this course. It is particularly useful for those seeking to advance their careers or prepare for job opportunities in fields where these skills are highly valued.

Overview of Plumber - Professional Plumbing The demand for skilled plumbers is growing across the UK, with over 120,000 active plumbers working in homes and businesses. Plumbing is an important job that supports public health, safety, and comfort. The Plumber - Professional Plumbing course is made for learners who want to start a strong and steady career in this field. This course teaches the basics of plumbing, including how drains, vents, home plumbing systems, and central heating units work. Each module in the Plumber - Professional Plumbing course is designed to help learners understand UK plumbing rules and the tools used on the job. You will learn about plumbing materials, how to install and repair systems, and understand the words commonly used in this trade. Whether you are fixing a leaking pipe, fitting a bathroom, or setting up a hot water system, the course covers useful topics that match real-life plumbing needs. As more buildings are built and old systems are repaired, the need for trained plumbers keeps rising. The Plumber - Professional Plumbing course helps learners get ready for these jobs with easy-to-follow lessons and clear explanations. If you are interested in learning about this trade, the Plumber - Professional Plumbing course offers a simple and helpful way to start. It’s a smart choice for anyone looking to work in plumbing across the UK. Learning Outcomes By the end of the Plumber - Professional Plumbing course, you will be able to: Understand the plumbing rules and standards used in the UK. Identify the main parts of a plumbing system. Know how to use common plumbing tools and materials. Explain how local plumbing systems work. Describe how home plumbing and heating systems are put together. Learn about basic plumbing jobs like installations, repairs, and dealing with drains and fixtures. Who is this Course For This course is a good fit for: People who want to learn how plumbing works at home. Beginners who are curious about plumbing tools, repairs, and fittings. Homeowners who want to fix simple plumbing problems themselves. Learners interested in heating systems and hot water setups. Anyone who wants to understand key plumbing materials and terms. Process of Evaluation After studying the Plumber - Professional Plumbing Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Plumber - Professional Plumbing Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don’t need any educational qualification or experience to enrol in the Plumber – Professional Plumbing course. Career Path After completing the Plumber - Professional Plumbing course, you can look into roles like: Domestic Plumber – £22,000 to £38,000 per year Maintenance Operative – £20,000 to £32,000 per year Heating Engineer – £25,000 to £42,000 per year Pipefitter – £24,000 to £36,000 per year Plumbing Installer – £21,000 to £34,000 per year Course Curriculum Plumber - Professional Plumbing The UK Standards for Plumbing 01:00:00 The Basic Components of Plumbing 00:30:00 The Plumbing Tools 00:30:00 Principles of Effective Local Plumbing Systems 00:30:00 The Home Plumbing System 00:30:00 Plumbing Fixtures 00:15:00 Drains & Vents 00:10:00 Understanding The Components Of A Central Heating System 00:05:00 Domestic Hot Water System Installation 00:15:00 Plumbing Installations 00:15:00 Plumbing Repairs 00:15:00 Plumbing Materials & Skills 00:15:00 Glossary and Appendix 00:15:00

An Introduction to Professional Scrum Although Scrum has been around for more than 25 years, it is still a new concept to many. Moreover, there are myths that arise. In this session, Eric Naiburg, Chief Operating Officer for Scrum.org, provides an overview of the Scrum framework. He'll discuss how Scrum enables agility, and how an empirical process can empower teams that use it. You'll learn about the empirical process in Scrum where decisions are made based on observation and experimentation rather than on detailed upfront planning. We will apply this learning using facts and real-world examples. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU. What You Will Learn: Common myths and misconceptions about Scrum The 2020 Scrum Guide, Scrum Events, and Scrum Artefacts The Project Manager and Scrum Accountabilities in Scrum How Scrum can be used with other practices like Kanban, DevOps, Continuous Delivery, and more

This fast track Diploma in Continuing Professional Development (CPD) for Leadership (Accredited by Qualifi, UK) qualification has been created to develop CPD (continuing professional development) in Leadership, for those who want to draw from their personal experience and develop their leadership understanding and skills, professionally academically and practically for their personal and professional development. The focus of this qualification is the exploration and practical research into leadership as a subject in order to apply this knowledge into a new environment. The fast track Level 7 Diploma in Continuing Professional Development (CPD) in Leadership qualification will require Learners to critically evaluate, challenge and synthesise a wide range of current leadership roles, tools, techniques and models. The emphasis placed on current Leadership concepts and models is on those that are relevant to the 21st century business environment and context and goes beyond the normal examination of Anglo-American management models. Program Overview: Diploma in CPD (Continuing Professional Development) for Leadership - Level 7 (Fast Track) Key Highlights of fast track Diploma in CPD (Continuing Professional Development) for Leadership - Level 7 qualification are: Program Duration: 3 Months (Regular Mode Available) Program Credits: 60 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Masters Degree programme. Alumni Status No Cost EMI Option Career Progression after completion of your Diploma in Continuing Professional Development for Leadership qualification: Learners completing the fast track Diploma in Continuing Professional Development for Leadership - Level 7 can progress to: A University partner to complete a Dissertation to then receive a full master's degree, subject to approval or Directly into employment in an associated profession University Exemptions QUALIFI has exemptions for learners to progress to a number of universities to complete a Master's Degree after completing their Diploma in Continuing Professional Development for Leadership - Level 7 in fast track mode. The pathways are an indication of a learner's progress towards a university degree and are based on the university's review of QUALIFI's learning programmes and outcomes. As our Qualifi accredited qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation) and Qualifications Wales, learners are also eligible to progress to a Top-Up Degree, Master's programme, or MBA at many universities in UK and Overseas with advanced standing.

All businesses have a need to maintain good relationships with their customers. If the customers are not happy with the service a business is providing, they will not even blink before switching over to a competitor. That is why you need this Professional Diploma in Customer Relationship course in order to improve your business' customer service. This diploma level course will provide introductory chapters in order to explain why good customer relationship is important. Using this course you will be able to understand your customers, calculate a customer's lifetime value, how to keep them happy and much more. You will also learn about established ways of retaining your customers and loyalty marketing programs. Dealing with customer complaints and difficult customers will prove to be second nature after you complete this course. Utilizing the ideas explained you will also be able identify the seven deadly sins in customer service, and explore CRM programs. Overall, this course is bound to help you improve the customer service of your business and drive your profit margin upwards. Course Highlights Professional Diploma in Customer Relationship is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Relationship into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 30 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Relationship Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Relationship is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Relationship is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Diploma in Customer Relationship Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Mock Exam Final Exam

Become a professional Analyst with this helpful course Have you set your career path to become a business analyst? Then this course will kickstart your career the right way. Learn what companies look for in an analyst and how you can enhance your skills with this skilled course. Business Analysis is the task of understanding business change needs, assessing the business impact of those changes, capturing, analysing and documenting requirements and supporting the communication and delivery of requirements with relevant stakeholders. Being a business analyst is a bit like being an architect but instead of building a house, we are developing or updating a computer system. A business analyst takes responsibility for talking to the business users of the computer system to understand their needs. Instead of producing plans, the business analyst produces 'requirements' which clearly state the business needs and align with business processes. This career path requires hard work and determination and with this course you will learn the necessary skills you must possess to be a successful business analyst. Course Highlights Business Analysis Professional Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Analysis Professional Training into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Business Analysis Professional Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Analysis Professional Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Analysis Professional Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Updated Version - Business Analysis Professional Training Introduction to Business Analysis 00:14:00 Business Processes 00:44:00 Business Analysis Planning and Monitoring 00:25:00 Strategic Analysis and Product Scope 00:28:00 Solution Evaluation 00:24:00 Investigation Techniques 00:45:00 Ratio Analysis 00:26:00 Stakeholder Analysis and Management 00:22:00 Process Improvement with Gap Analysis 00:25:00 Documenting and Managing Requirements 00:26:00 Career Prospect as a Business Analyst in the UK 00:13:00 Old Version - Business Analysis Professional Training Business Analysis and Planning Techniques Business Planning Basics FREE 01:00:00 Market Evaluation FREE 01:00:00 Analyse Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Wrapping Up 00:15:00 Business Enterprise Theory Introduction 00:30:00 The Machine Process 01:00:00 Business Enterprise 02:00:00 Business Principles 02:00:00 The Use of Loan Credit 01:00:00 Modern Business Capital 02:00:00 The Theory of Modern Welfare 01:00:00 Business Principles in Law and Politics 01:00:00 The Cultural Incidence of the Machine Process 01:00:00 The Natural Decay of Business Enterprise 00:30:00 Finance & Budgeting Financing Basics 01:00:00 Record Your Income 01:00:00 Make a List of Expenses First and Put Them in Categories 01:00:00 Countdown & Adjust 01:00:00 Review Regularly 01:00:00 Mock Exam Mock Exam- Business Analysis Professional Training 00:30:00 Final Exam Final Exam- Business Analysis Professional Training 00:30:00