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Course Description Get instant knowledge from this bite-sized Supporting Your Mental Health While Working from Home Part - 1 course. This course is very short and you can complete it within a very short time. In this Supporting Your Mental Health While Working from Home Part - 1 course you will get fundamental ideas of supporting your mental health while working from home, the key understanding of mental health in the workplace and so on. Enrol in this course today and start your instant first step towards learning about mental health. Learn faster for instant implementation. Learning Outcome Understand mental health Gain in-depth knowledge of the mental health and work Deepen your understanding of mental health in the workplace Requirement Our Supporting Your Mental Health While Working from Home Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Supporting Your Mental Health While Working from Home Part - 1 Module 01: Introduction to Mental Health 00:19:00 Module 02: Understanding Mental Health 00:18:00 Module 03: Mental Health and Work 00:21:00 Module 04: Mental Health in the Workplace 00:22:00 Assignment Assignment - Supporting Your Mental Health While Working from Home Part - 1 00:00:00

Join the social care community to transform other people's lives. Learn Mental Health Basics Mental Health Basics, Mental Health of Children, Mental Health Support Worker.

***Limited Time Offer*** In recent times, many people have been suffering from Mental Health -related issues and seeking help from experts. Nonetheless, Diploma in Mental Health Social Care can assist you in reducing this prevalent issue. Over the last few decades, increasing public knowledge of such diseases has been a major global healthcare objective. This program includes a wide variety of mental health topics to educate you on this objective. In the United Kingdom, Mental Health Social Care has become significant over time. In addition, everyone is so busy with their work that sometimes they forget to eat, sleep and be social. As a result, many of us are suffering from mental well-being-related problems. It aims to equip you with skills to help yourself and others to cope with stress. Therefore, Diploma in Mental Health Social Care will let you know - the causes, symptoms and treatments of various forms and teach you how to preserve your own mental well-being and even help those around you. This Level 3 Mental Health Social Care Diploma Consist of the following course Course 01: Level 3 Mental Health Social Care Diploma Course 02: Positive Mental Health Awareness Course 03: Health & Social Care Course 04: Psychotherapy and Counselling Level 3 This Mental Health Social Care course begins by showing you how to tell people who exhibit 'normal' behaviour apart from those suffering mental distress. In addition, you will learn how to identify a range of neurotic and psychotic behavioural tendencies. Our Mental Health Social Care expert will teach you how to identify the signs of suicidal thoughts and offer preventative measures that could save a life. Moreover, you will be able to learn about Eating and Sleeping Disorders, Mood Disorders, Personality Disorders and many more. This Mental Health Social Care program can help you reach your goals and prepare for a rewarding career. So, enrol in Diploma in Mental Health Social Care - be an expert by mastering the essential skills in no time. What new skills you'll have after taking this Mental Health Social Care Course: Understanding what mental illness is and how to combat stigma A rudimentary understanding of some of the most frequent mental well-being issues An overview of how to look after your own Mental Health Social Care and well-being. Confidence in assisting someone who is distressed or may be suffering from a mental well-being problem. Learn more about the supporting framework for mental well-being care delivery Know how to help someone who lacks capacity and how to look out for their best interests So enrol now in this Mental Health Social Care Course to advance your career! Progression of the Mental Health Social Care Course: After completing this Mental Health Social Care course you can also enrol in- nvq level 3 mental health mental health social care level 3 diploma course rqf mental health awareness NVQ Level 3 Mental Health Level 1 Award in Mental Health Awareness (RQF) Level 2 Certificate in Mental Health Awareness (RQF) Level 3 Certificate in Understanding Mental Health (RQF) Here is the curriculum breakdown of the Mental Health Social Care course: Introduction Childhood and Adolescent Psychiatric Disorders Stress and Anxiety Disorders Schizophrenia Personality Disorders Mood Disorders Eating & Sleeping Disorders Self-Harm and Suicide Medication and Therapy in the Treatment of Mental Illness Social Attitudes to Mental Illness Legislation and Services Workplace Mental Health Social Care Introduction to Health and Social Care Important Principles and Policies in Health and Social Care Work Standards of Practice and Ethical Aspects of Health Care Part - 1 Standards of Practice and Ethical Aspects of Health Care Part - 2 Role as A Caregiver and Healthcare Professional Public Health Care and Ethics Care Planning Policy in the UK Maintaining Medical Records Medical Terminology Understanding Epidemiology The Diabetes Challenge Resuscitation (CPR) Assessing Dementia Controlling Infection Learning Difficulties Related to Autism Understanding Measures of Disease Frequency Aim of First Aid and the First Steps Personal Hygiene Introduction to Mental Health Care Childhood and Adolescent Psychiatric Disorders Stress and Anxiety Disorders Engaging and Assessing the Patients Interviewing Techniques Adapting Communication to a Patient's Ability to Understand Health Care and Safety Responsibilities ADHD in Young and Adults Safeguarding Children, Young People and Their Families Managing Finance in Health and Social Care Assessment Process of Mental Health Social Care Level 3 Diploma Once you have completed all the modules in the Mental Health Social Care course, you can assess your skills and knowledge with an optional assignment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Mental Health Social Care Course is for you, if you are: Anyone who works in the health care sector NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace CMI Level 7 Award in Strategic Approaches to Mental Health and Wellbeing Requirements Mental Health Social Care No explicit requirements exist to enrol in a Mental Health Social Care course. Career path Mental Health Social Care Mental Health Support Worker Mental Health Social Care Manager Care Manager Counselor Designated Mental Support Lead Wellbeing Practitioner Mental Health Social Care Manager Care Assistant Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Are you passionate about supporting individuals with mental health challenges? Our "Mental Health Support Worker Training" course is designed to equip you with the knowledge and skills needed to provide compassionate, effective care to those in need. With a comprehensive curriculum that covers a wide range of topics, you'll be well-prepared to make a positive impact in various settings. Key Features: CPD Certified Developed by Specialist Lifetime Access The "Mental Health Support Worker Training" course provides learners with a comprehensive understanding of mental health. Participants will explore various aspects of mental health, including legislation, social attitudes, and the role of service users. They will learn about the responsibilities of mental health support workers and gain skills in mental health first aid. The course covers different mental health conditions, such as stress, anxiety, mood, personality disorders, and schizophrenia. Learners will also study the impact of mental health in the workplace and within community settings. Additionally, the course addresses sensitive topics like self-harm, suicide, and disorders related to eating and sleeping. Participants will be equipped with knowledge about medication and therapy options for treating mental illness and learn how to effectively respond to individuals in mental health crises. This curriculum aims to provide practical skills and theoretical knowledge, preparing learners for roles in mental health support. Course Curriculum Module 01: Introduction to Mental Health Module 02: Mental Health Legislation and Services Module 03: Social Attitudes to Mental Illness Module 04: The Participation of The Service User Module 05: Overview of Mental Health Support Worker Module 06: Overview of Mental Health First Aid Module 07: Community Mental Health Teams (CMHTs) Module 08: Mental Health in the Workplace Module 09: Stress and Anxiety Disorders Module 10: Mood Disorders Module 11: Personality Disorders Module 12: Schizophrenia Module 13: Self-Harm and Suicide Module 14: Eating and Sleeping Disorders Module 15: Childhood and Adolescent Psychiatric Disorders Module 16: Medication and Therapy in the Treatment of Mental Illness Module 17: Approach And React To People In Mental Health Crisis Learning Outcomes: Understand mental health basics and related legislative services. Recognize social attitudes towards mental illness. Comprehend service user participation in mental health care. Identify roles of mental health support workers. Learn fundamentals of mental health first aid. Understand community mental health teams and their functions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in mental health care. People working in health and social care. Those supporting individuals with mental illness. Professionals in workplace wellness programs. Community support team members. Career path Mental Health Support Worker Community Mental Health Worker Mental Health First Aider Workplace Mental Health Coordinator Social Care Worker Youth Mental Health Worker Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Elevate your community's well-being with our Suicide Prevention and Mental Health course. Equip yourself with essential skills in risk assessment, intervention strategies, and postvention support. Join us to empower and create resilient communities with a focus on mental health awareness and support.

Join our Social Media for Health & Care course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Social Media for Health & Care course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Social Media for Health & Care course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Social Media for Health & Care. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Social Media for Health & Care course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Social Media for Health & Care is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Social Media for Health & Care course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Social Media for Health & Care Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Social Media and Communication Social Media and Communication 00:17:00 Module 02: Social Media, Big Data and E-Healthcare Social Media, Big Data and E-healthcare 00:17:00 Module 03: Medical Social Media Medical Social Media 00:22:00 Module 04: Medical Social Media: Content, Characteristics and Appearance Medical Social Media: Content, Characteristics and Appearance 00:20:00 Module 05: Participatory Health through Social Media Participatory Health through Social Media 00:22:00 Module 06: Use of Social Media by Hospitals and Health Authorities Use of Social Media by Hospitals and Health Authorities 00:21:00 Module 07: Social Media and Health Behaviour Change Social Media and Health Behaviour Change 00:23:00 Module 08: Gamification and Behavioural Change: Techniques for Health Social Media Gamification and Behavioural Change: Techniques for Health Social Media 00:23:00 Module 09: Applications Applications 00:22:00 Assignment Assignment - Social Media for Health & Care 00:00:00

Explore the intricate world of child and adolescent mental health with insights into psychology. Discover valuable resources, expert guidance, and practical tips to nurture the well-being of young minds. Navigate the complexities of childhood and adolescence to foster a mentally healthy and resilient future.

Elevate student well-being with insights into the mental health of youth in schools. Explore resources, strategies, and support systems for fostering a positive learning environment. Addressing the unique challenges young minds face, this guide empowers educators, parents, and policymakers to prioritize mental health in schools and nurture the holistic development of the next generation.

Are you looking to enhance your Environmental Health and Safety Compliance skills? If yes, then you have come to the right place. Our comprehensive course on Environmental Health and Safety Compliance will assist you in producing the best possible outcome by mastering the Environmental Health and Safety Compliance skills. The Environmental Health and Safety Compliance course is for those who want to be successful. In the Environmental Health and Safety Compliance course, you will learn the essential knowledge needed to become well versed in Environmental Health and Safety Compliance. Our Environmental Health and Safety Compliance course starts with the basics of Environmental Health and Safety Compliance and gradually progresses towards advanced topics. Therefore, each lesson of this Environmental Health and Safety Compliance course is intuitive and easy to understand. Why would you choose the Environmental Health and Safety Compliance course from Compliance Central: Lifetime access to Environmental Health and Safety Compliance course materials Full tutor support is available from Monday to Friday with the Environmental Health and Safety Compliance course Learn Environmental Health and Safety Compliance skills at your own pace from the comfort of your home Gain a complete understanding of Environmental Health and Safety Compliance course Accessible, informative Environmental Health and Safety Compliance learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Environmental Health and Safety Compliance Study Environmental Health and Safety Compliance in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Environmental Health and Safety Compliance Course Environmental Health and Safety Compliance Curriculum Breakdown of the Environmental Health and Safety Compliance Course Module 01: Basics of Fire Safety Module 02: Regulations and Risk Assessment Module 03: Fire Safety Measures Module 04: Fire Safety routes and signs Module 05: Evacuation Strategies CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Environmental Health and Safety Compliance course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Environmental Health and Safety Compliance. It is also great for professionals who are already working in Environmental Health and Safety Compliance and want to get promoted at work. Requirements To enrol in this Environmental Health and Safety Compliance course, all you need is a basic understanding of the English Language and an internet connection. Career path The Environmental Health and Safety Compliance course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Environmental Health and Safety Compliance. Environmental Health and Safety Officer: £25,000 to £45,000 per year Health and Safety Consultant: £30,000 to £55,000 per year Safety Compliance Specialist: £28,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Getting Started This qualification aims to equip individuals who currently hold or aspire to attain senior positions in an organisation with the responsibilities associated with overseeing health and safety policy and its implementation.  The QUALIFI Level 6 Diploma in Health and Safety Management also allows learners to enhance their comprehension of Occupational Health and Safety management. They will acquire the knowledge and expertise necessary to comprehend the legal and regulatory framework governing occupational health and safety policy. They will also evaluate existing policies, suggest improvements, and implement these recommended policy changes. Additionally, they will learn to translate these policies into action, effectively utilising management systems, resources, risk and incident management strategies and fostering leadership, management and skill development.    Key Benefits This qualification prepares learners to Understand key health and safety policy principles, as well as an awareness of the internal, external and transformative factors that shape its implementation. Develop the knowledge and skills to effectively translate organisational policy into a well-functioning occupational health and safety management system. Enable learners to effectively address and manage risks and incidents in their capacity as health and safety practitioners, including the ability to assess and evaluate risk through appropriate strategies. Understand elements that influence health and safety behaviours, performance, and workplace culture Key Highlights This course module prepares learners to attain senior positions within an organisation for managing health and safety policy and practice. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The QUALIFI Level 6 Diploma in Health and Safety Management can open many career pathways including, but not limited to: Health and Safety Professionals with an estimated average salary of £32,969 per annum Safety coordinator with an estimated average salary of £30,939 per annum Compliance officer with an estimated average salary of £49,222 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only)   Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Level 5 qualification or Appropriate work experience in the business sector and demonstrate ambition with clear career goals. Learners should be aged 19 years and over. Learners must have sufficient command of the English Language (IELTS 6 or equivalent)   Progression QUALIFI Level 7 Diploma Employment in an associated profession     Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.       Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Health and Safety Management Principles and Policy Reference No : L/650/6691 Credit : 15 || TQT : 150 Additionally, students will cultivate the expertise and capabilities required to assess an organisation's health and safety policy thoroughly. UNIT2- Risk and Incident Management Reference No : M/650/6692 Credit : 15 || TQT : 150 This unit aims to equip learners with the knowledge, comprehension, and proficiency needed to convert organisational policies into a proficient operational framework for occupational health and safety. This encompasses planning, organising, controlling, reviewing, and auditing health and safety management activities. Additionally, it involves the implementation of corporate social responsibility principles and ethical codes of conduct within management, as well as examining the pivotal factors in overseeing employees' occupational health and well-being. UNIT3- Promoting a Positive Health and Safety Culture Reference No : R/650/6693 Credit : 15 || TQT : 150 This unit aims to give learners insights into various elements that shape health and safety behaviours, performance, and workplace culture. This encompasses examining the effects of both human and organisational factors, leadership approaches, the structure of organisations, and mechanisms for consultation. Furthermore, students will acquire the proficiency to assess an organisation's health and safety culture and performance and the ability to devise a well-structured strategy for enhancing them. UNIT4- Maintaining a Safe Working Environment Reference No : T/650/6694 Credit : 15 || TQT : 150 This unit aims to expand the learners' occupational health and safety foundation. It encompasses the technical expertise necessary for learners/practitioners aspiring to advance in various managerial positions. UNIT5- Health and Safety Law, Regulation and Influence Reference No : Y/650/6695 Credit : 15 || TQT : 150 Students will delve into the functions performed by industry, professional organisations, and media communities in shaping and advocating for positive health and safety outcomes on local, national, and global levels. UNIT6- Development of the Health and Safety Practitioner Reference No : A/650/6696 Credit : 15 || TQT : 150 Students will acquire the competencies needed to evaluate an organisation's proficiency and skill prerequisites, and they will be able to propose training and/or recruitment strategies to fulfil these needs. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.