A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist and Secretary Diploma course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist and Secretary Diploma course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing thiscourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist and Secretary Diploma Course Course 01: Medical Receptionist and Secretary Diploma Course 02: Report Writing Course Course 03: Level 4 Time Management Course ***Others Included of Medical Receptionist and Secretary Diploma Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist and Secretary Diploma Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***GIFT Courses: ------------------- ***Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------ Assessment Method After completing each module of the Medical Receptionist and Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist and Secretary Diploma course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist and Secretary Diploma course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist and Secretary Diploma course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Medical Receptionist and Secretary Diploma course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Receptionist and Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
Set your course for a thriving career in travel and tourism management. Our Travel & Tourism Management Career Track Diploma equips you with essential skills to excel in this exciting industry, creating memorable experiences for travellers worldwide. **16 Free CPD Certificates** Dive into the exciting world of Travel & Tourism with our complete Career Track Diploma. This pack includes 16 courses covering everything from tourism basics, looking after hotel guests, and getting better at talking and growing yourself. Whether you're new to the industry or aiming to upgrade your expertise, this diploma will equip you with the tools to excel in the competitive travel and tourism market. From mastering the intricacies of event management to understanding the logistics behind travel arrangements, the curriculum strikes a harmonious balance between theoretical knowledge and practical insights. With a focus on developing key leadership and organisational skills, you'll emerge as a well-rounded professional, ready to shape the future of travel and tourism. Learning Outcomes Understand the fundamentals of tourism and travel management. Develop insights into hospitality and event management. Cultivate essential communication and reporting skills. Enhance personal and time management capabilities. Acquire knowledge in Six Sigma for project management. Discover the art of travel blogging. Key Features Accredited by CPD Instant e-certificate Fully online, interactive Tourism Management courses with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases How you will benefit from this Travel & Tourism Management Career Track Diploma All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Each course within this Travel & Tourism Management Career Track Diploma is thoughtfully crafted to deepen your understanding of different Travel and Tourism concepts and arm you with theoretical knowledge and skills vital to the Travel and Tourism sector. Course 1: Tourism Management Delve deep into the intricacies of the tourism sector, exploring core concepts and industry practices. Course 2: Travel and Tourism Discover the broad world of travel, from trip planning to understanding traveller behaviour. Course 3: Hospitality Unveil the art of impeccable service, learning the essentials of guest satisfaction and hotel operations. Course 4: Hospitality Assessor Evaluate and assess hospitality standards to ensure exceptional service quality and consistency. Course 5: Event and Hospitality Management Master the dynamics of event planning whilst integrating key hospitality components for memorable experiences. Course 6: Hospitality and Tourism Management Integrate key knowledge areas, merging the worlds of hospitality and tourism for a holistic approach. Course 7: Travel Agent Navigate the role of travel agents, from itinerary planning to client consultations. Course 8: Transport And Logistic Understand the backbone of travel - transport logistics, ensuring smooth and efficient movement. Course 9: Communication and Organisational Skills Enhance your communication prowess and learn to organise tasks and teams efficiently. Course 10: Personal Development Skills Invest in personal growth, focusing on self-awareness, resilience, and continuous learning. Course 11: Leadership & Management: Interpersonal Skills Hone leadership qualities and manage teams with effective interpersonal interactions. Course 12: Effective Organisational Reporting Master the art of producing clear, concise, and effective organisational reports. Course 13: Time Management Skills Maximise productivity by mastering the skill of managing time effectively and setting priorities. Course 14: Effective Communication Training Level-3 Elevate your communication skills, ensuring clarity, empathy, and assertiveness in interactions. Course 15: Project Management: Six Sigma Introduce yourself to Six Sigma methodology, optimising processes for improved project outcomes. Course 16: Travel Blogger Dive into the digital realm of travel, crafting engaging content and captivating travel stories. Accreditation: All of our courses included in thisTravel & Tourism Management Career Track Diploma are fully CPDQS accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification: Once you've successfully completed the courses in this bundle, you will immediately be sent digital certificates for each course. CPD 65 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Travel & Tourism Management Career Track Diploma will benefit the following professionals in the Travel and Tourism field, whether you are an aspiring professional or holding an experienced role in the sector. Aspiring travel consultants or agents. Individuals keen on hospitality management roles. Those considering a career in event management. Enthusiasts looking to delve into travel blogging. Individuals aiming to strengthen leadership abilities. Professionals seeking improved organisational skills. Graduates exploring diverse sectors within tourism. Career switchers intrigued by travel & tourism industry. Requirements There are no formal requirements for this Travel & Tourism Management Career Track Diploma to be enrolled. Career path This Travel & Tourism Management Career Track Diploma will help you understand the fundamental knowledge required in the following career paths - Travel Consultant Hospitality Manager Event Coordinator Travel Blogger Tourism Promotion Officer Transport & Logistics Coordinator. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.
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The SAP, Project Management, Quality Assurance (QA) & Business Finance - 40 CPD Courses bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the SAP, Project Management, Quality Assurance (QA) & Business Finance bundle, a comprehensive, complete collection of 40 courses. Each course in the SAP, Project Management, Quality Assurance (QA) & Business Financebundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. 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Certificates CPD Certificates Digital certificate - Included
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
Overview In the dynamic world of business, a proficient Admin Support Assistant can serve as the backbone of operational efficiency. Our course, 'Admin Support Assistant', is crafted with utmost care to polish your skills, turning you into a sought-after administrative virtuoso. Embark on a journey through eleven comprehensive modules, each one unravelling the intricacies of roles such as a Personal Assistant and the nuances of pivotal skills like Time Management and Business Writing. By the culmination of this course, not only will you be adept in the art of effective communication through body language, but also harness the power of tools like Excel and PowerPoint to enhance your productivity. Choosing our course is your ticket to unlocking a world of opportunities. As the world transitions to a digital age, the demand for skilful Administrative Support Assistants who can navigate both conventional and contemporary tasks is on the rise. From understanding Telephone Etiquette to getting familiar with Excel and PowerPoint basics, every module is your stepping stone to administrative mastery. Learning Outcomes Comprehend the essential roles and responsibilities associated with administrative support and personal assisting. Acquire proficiency in streamlined Administrative Management techniques. Establish robust organisational methodologies for efficient task management. Enhance professional communication through impeccable Telephone Etiquette. Elevate written correspondence through advanced Business Writing strategies. Prioritise and allocate tasks effectively with honed Time Management abilities. Enhance interpersonal connections and understandings by interpreting body language cues and applying effective communication strategies. Why buy this Admin Support Assistant course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Admin Support Assistant you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Admin Support Assistant course for? Novices keen on forging a path in the domain of administrative functions. Existing administrative personnel with aspirations to broaden their expertise. Business owners desiring a deeper grasp on administrative procedures for optimised operations. Individuals on the job hunt, seeking an advantage in the corporate arena. Sector-shifters focusing on transitioning into administrative and support roles. Prerequisites This Admin Support Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Operations Coordinator: £24,000 - £36,000 Per Annum Receptionist (proficient in Telephone Etiquette): £18,000 - £26,000 Per Annum Business Communications Specialist: £30,000 - £45,000 Per Annum Workshop Facilitator (focusing on Body Language and Effective Communication): £27,000 - £39,000 Per Annum Meeting & Events Planner: £22,000 - £35,000 Per Annum Course Curriculum Module 01: Personal Assistant Personal Assistant 01:23:00 Module 02: Admin Support Admin Support 01:54:00 Module 03: Administrative Management Administrative Management 01:00:00 Module 04: Organisational Skills Organisational Skills 01:16:00 Module 05: Telephone Etiquette Telephone Etiquette 01:07:00 Module 06: Business Writing Business Writing 01:24:00 Module 07: Time Management Time Management 01:09:00 Module 08: Body Language and Effective Communication Body Language and Effective Communication 01:23:00 Module 09: Meeting Management Meeting Management 01:24:00 Mock Exam Mock Exam - Admin Support Assistant 00:20:00 Final Exam Final Exam - Admin Support Assistant 00:20:00
Limited Time Offer in this 11-in-1 Exclusive Site Management Safety Training Scheme (SMSTS) bundle! Construction sites harbour many hazards, with over 30 fatal injuries occurring in 2023 alone. To avoid such situations, this Site Management Safety Training Scheme (SMSTS) bundle is prepared with certified training in critical areas like site management, hazard identification, injury prevention, and regulatory compliance. Get 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses In A Single Payment after enrolling in this SIte Management Course. This Site Management Bundle Package Includes: Course 01: Diploma in Site Management Safety Training Scheme at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 01: Construction Site Management Course 02: DSEAR Course 03: RIDDOR Awareness Course 04: Manual Handling Course 05: Lone Worker Safety Course 06: Warehouse Safety Training Course 07: Workplace First Aid Level 4 Course 08: Ladder Safety Course 09: HAVS (Hand-Arm Vibration Syndrome) Training Course Course 10: Online Time Management Training Each lesson in this Site Management course is crafted for easy understanding, enabling you to become proficient in Site Management. Whether you are a beginner or looking to sharpen your existing skills, this Site Management is the ideal choice. Why Choose Our Site Management Bundle? Get a Free QLS Endorsed Certificate upon completion of Site Management Get a free student ID card with Site Management Training Get instant access to this Site Management course. The Site Management is affordable and simple to understand This course is an entirely online, interactive lesson with voiceover audio Lifetime access to the Site Management course materials The Site Management comes with 24/7 tutor support Start your learning journey straight away with this Site Management Safety Training Scheme bundle and take a step toward a brighter future! Certification of Site Management Safety Training Scheme (SMSTS) After completing Site Management course, you will be given immediate access to a specially designed MCQ test. The passing score for each test will be set at 60%. You can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge in this package. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Special Note: For professional certification in Site Management, you can enrol following courses: citb site management safety training scheme (smsts) CITB Site Supervisors' Safety Training Scheme (SSSTS) Level 2 NVQ Diploma in Plastering (Construction) (RQF) Level 2 NVQ Diploma in Cladding Occupations ProQual Level 6 NVQ Diploma in Construction Site Management ProQual Level 4 NVQ Diploma in Construction Site Supervision ProQual Level 4 NVQ Diploma in Construction Site Supervision (Construction) ProQual Level 6 NVQ Diploma in Construction Site Management (Construction) Level 4 Diploma in Construction Site Management Level 3 Diploma in Construction Site Supervisory Studies Requirements Site Management Career path Site Management Certificates CPD Accredited PDF Certificate Digital certificate - Included Diploma in Site Management Safety Training Scheme at QLS Level 5 Hard copy certificate - Included
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