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46940 Courses in Liverpool delivered On Demand

Python Powerhouse: Python Bundle Course for All Levels

4.9(27)

By Apex Learning

Whether you're a beginner looking to start your coding journey or an experienced developer aiming to dive into data science and machine learning, this comprehensive course has you covered. In this Python bundle, you'll embark on a transformative learning journey through 11 carefully curated courses. First, you'll lay the foundation with "Python Programming: Python Coding Essential Training," where you'll grasp the fundamentals of Python coding. Then, you'll advance into the world of data with the "Data Structures Complete Course," equipping you with the skills to manipulate and manage data efficiently. But that's just the beginning. With courses spanning data science, machine learning, cloud computing, SQL programming, business intelligence, and critical thinking, this bundle is your passport to a versatile skill set that's in high demand. By enrolling in this course, you're investing in a brighter future, gaining the knowledge and expertise that will open doors to exciting career opportunities and enable you to tackle real-world challenges. Don't miss out on this chance to become a Python powerhouse and shape your professional destiny. This Python Powerhouse: Python Bundle Course for All Levels Bundle Consists of the following Premium courses: Course 01: Python Programming: Python Coding Essential Training Course 02: Data Structures Complete Course Course 03: Data Science with Python Course 04: Data Science & Machine Learning with Python Course 05: Python for Data Analysis Course 06: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 07: SQL Programming Complete Bundle Course 08: Higher Order Functions in Python - Level 03 Course 09: Basic Google Data Studio Course 10: Business Intelligence and Data Mining Masterclass Course 11: Decision Making and Critical Thinking Learning Outcomes Upon completion of this bundle, you should be able to: Develop a solid foundation in Python programming, enabling them to apply coding skills efficiently. Acquire a deep understanding of data structures and their applications in healthcare data management. Master the use of Python for data science, allowing them to analyse healthcare data and extract valuable insights. Explain SQL programming, which is crucial for handling healthcare databases and managing patient information securely. Explore higher-order functions in Python, enhancing their problem-solving skills and programming capabilities. Develop basic proficiency in Google Data Studio, a valuable tool for visualising healthcare data. Master business intelligence and data mining techniques are specific to the healthcare industry. "Python Powerhouse: Python Bundle Course for All Levels" is your gateway to mastering Python and unleashing its potential across various domains. This comprehensive course comprises 11 meticulously designed modules, each geared towards equipping learners with essential skills and knowledge. Starting with "Python Programming: Python Coding Essential Training," you'll build a strong foundation in Python, a programming language known for its versatility and widespread use. As you progress through the "Data Structures Complete Course," you'll delve into the world of efficient data manipulation, a fundamental skill applicable in numerous professional settings. One of the highlights of this bundle is "Data Science with Python," which empowers learners to harness Python's capabilities for data analysis. In "Data Science & Machine Learning with Python," you'll take the next step, exploring advanced techniques that are vital in today's data-driven world. Furthermore, "Python for Data Analysis" enhances your proficiency in making data-driven decisions. Beyond data, you'll gain expertise in cloud computing, SQL programming, higher-order functions in Python, Google Data Studio, business intelligence, and critical thinking - all essential skills that can open doors to a multitude of career opportunities. This course is your passport to a fulfilling career by providing a comprehensive toolkit to excel in various domains and industries. Don't miss the chance to become a Python powerhouse and shape your professional destiny. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is tailored for: Data Enthusiasts Intermediate Python Developers Data Visualisation Enthusiasts Aspiring Business Analysts Anyone interested in Python Requirements No requirements to enrol this Python Powerhouse: Python Bundle Course for All Levels course. Career path Upon completion, various career opportunities include: Software Developer (Average salary range of £35,000 to £70,000) Data Analyst (Average salary range of £25,000 and £60,000.) Machine Learning Engineer (Average salary range of £45,000 to £80,000) Web Developer (Average salary range of £30,000 to £65,000) Research Scientist (Average salary range of £40,000 to £75,000) Certificates CPDQS Accredited e-Certificate Digital certificate - Included CPDQS Accredited Hard-Copy Certificate Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Python Programming: Python Coding Essential Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Python Powerhouse: Python Bundle Course for All Levels
Delivered Online On Demand
£51

Level 3 PTLLS & TEFL (TESOL Training) - Ofqual Regulated

By Kingston Open College

Premium Bundle of all Time | Ofqual Regulation + ATHE Awards + QLS Endorsement | Assessment & Tutor Support Included

Level 3 PTLLS & TEFL (TESOL Training) - Ofqual Regulated
Delivered Online On Demand4 days
£669

Office Admin and Receptionist Course

4.8(9)

By Skill Up

Become a skilled office admin and receptionist with our comprehensive course. Master key administrative tasks, communication skills, and customer service. Enroll now!

Office Admin and Receptionist Course
Delivered Online On Demand3 days
£25

Managing Effective Meetings

4.7(160)

By Janets

The business meeting is the organisational backbone of any busy company. As an administrative representative, you will need to know how to plan, chair, and minute important meetings. Within this course, you'll be taught how to plan/prepare a suitable meeting space, as well as delegating and organising responsibilities during its course. You'll also be prepared on how to deal with disruptions and take effective minutes/records of the discussion. This is a helpful course that will help you make any meeting run smoothly.  Learning Outcomes: Learning how to chair and open a business meeting Delegating responsibilities and actions during a meeting Providing minutes and records detailing the results from a meeting Ensuring that the meeting details are correct and that essential attendees take part Providing a safe and appropriate environment for the discussion Dealing with conflict and disputes Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Module 01: Introduction to Meeting Management Getting Started 00:15:00 Module 02: Setting Up the Environment Setting Up the Meeting Space 00:30:00 Module 03: What to Focus? Taking Minutes 00:10:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Managing Effective Meetings
Delivered Online On Demand55 minutes
£25

Travel & Tourism - CPD Accredited

4.7(47)

By Academy for Health and Fitness

Blooming Spring Deal of The Year is Live Now ** Offer Ends Soon; Hurry Up!! ** Travel & Tourism 4 in 1 Bundle Learn from relevant industry professionals and quickly equip yourself with the specific knowledge and skills needed to excel in your chosen career through the bundle training. Study the bundle and get an expertly designed training experience. Improve your knowledge and enhance the skills you need to succeed as a professional in any workplace with thisBundle. Designed to build your competent skill set and enable you to do the best job possible, the Bundle is ideal for those who aim to be the best in their fields. Our Bundle contains 4 of our premium courses for one discounted price: Course 01: Travel & Tourism Course 02: Event Planning Course Course 03: Hotel & Hospitality Management Course 04: Concierge Students can expect to complete this Bundle Program in around 20 hours. Get dedicated student support from our expert instructors if you need assistance or have any questions about the Bundle Package. All the courses under this Bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Students who successfully complete this program will receive an instant e-certificate as proof of their new skills and knowledge. Stand out from the crowd and train for the job you want with the Bundle Package. With this comprehensive bundle course, you can achieve your dreams and train for your ideal career. The Bundle provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The Bundle covers everything you need in order to progress in your chosen career. Enrolling on the Travel & Tourism Bundle will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Bundle Course. Why Train with the Academy for Health & Fitness? All-in-one package of 4 Premium Bundle Opportunity to earn a certificate accredited by CPD Interactive course material The online assessment included testing your knowledge Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the Travel & Tourism Bundle to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access thematerials and learn when it's convenient for you. Start your learning journey straight away with this Travel & Tourism Bundle and take a step toward a brighter future! ****Course Curriculum**** Our Bundle consists of the following learning modules: ***Course 01: Travel & Tourism*** Module 1: Introduction to Travel and Tourism Module 2: Tourism Products and Services Module 3: Tour Operating and Travel Retailing Module 4: Marketing in Travel and Tourism Module 5: Developing Communication Skills Module 6: Customer Service and Satisfaction Module 7: Crisis and Visitor Attraction Management Module 8: Transport Management Procedure Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry ***Course 02: Event Planning Course*** Module 01: Introduction to Event Management Module 02: Role of an Event Planner Module 03: Event Classification Module 04: Events and Clients Module 05: Steps to Plan an Event Module 06: Invitation to the Event Module 07: Event Marketing Module 08: Catering at Events Module 09: Event Decorations Module 10: Cleaning and Waste Disposal Module 11: Event Security Module 12: Developing an Event Planning Business ***Course 03: Hotel & Hospitality Management*** Module 1. Introduction to Hospitality and Revenue Management Module 2. Business Prospect of the Hospitality Industry Module 3. An Overview of Hotel Industry Module 4: The Process of Selection and Recruitment in Hospitality Industry Module 5: The Process of Development and Training in Hospitality Industry Module 6. Hospitality Management Operations Module 7. Management of Service Quality in Hospitality Industry Module 8. Importance of Revenue Management Module 9. Key Performance Indicator in Hospitality Revenue Management Module 10. The Revenue Management Module 11: Customer Satisfaction Module 12. Promotional Strategies Module 13. The Future of Hospitality Revenue Management in UK Module 14. Career Prospects in the Hospitality Industry ***Course 04: Concierge*** Module 01: Understanding the Service Module 02: Types of Concierge Services Module 03: Necessary Skills for Any Concierge Module 04: Principles for a Concierge Service Business Module 05: Delivering Customer Service Module 06: Concierge Work Environment and Etiquettes Module 07: Emergency Measures for a Hotel Concierge ***Course 05: Customer Relationship Management*** Module 01: Introduction to CRM Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Assessment Process Once you have completed all the modules in the Travel & Tourism Bundle course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Travel & Tourism Bundle is ideal for anyone interested in this topic and who wants to learn more about it. This Bundle will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This Bundle is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements The Bundle does not require any prior knowledge; everyone may participate! This is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This bundle allows you to study at your own speed and grow a quality skillset. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Our whole Bundle will assist you in achieving a position of respect and dignity, as well as allowing you to gain an advantage over your competitors. The certificate will strengthen your CV and assist you in finding work in the related industry. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited Certificate Digital certificate - £29 Upon passing the Bundle, you need to order to receive a Hard Copy certificate for each of the courses inside this bundle as proof. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Travel & Tourism - CPD Accredited
Delivered Online On Demand20 hours
£31

Stop Problem Drinking Hypnosis Audio Course KickaHabit©: With Caroline

By WithCaroline

A Problem Drinking habit is one you can kick; the complexity and severity of it, your reasons for acquiring it, your motivation to leave it behind you, and your ability to embrace change, will influence your progression, but you will be led discretely through that process, by participating in this course. You too can transform your life into one you are happier to live and enjoy freedom from problem drinking.

Stop Problem Drinking Hypnosis Audio Course 
KickaHabit©: With Caroline
Delivered Online On Demand3 hours
£49

Motivating, Performance Managing and Maintaining Team Culture in a Remote Team

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Motivating, Performance Managing and Maintaining Team Culture in a Remote Team
Delivered Online On Demand4 hours 59 minutes
£25

Newspaper Journalism

4.7(160)

By Janets

The Newspaper Journalism is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Newspaper Journalism consists of several modules that take around 5 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Newspaper Journalism - Updated Version Introduction and Principles of Newspaper Journalism 00:25:00 History and Development of Newspaper Journalism 00:28:00 Interviewing for Newspaper Journalism 00:27:00 News Writing 00:22:00 News Production 00:29:00 News Reporting 00:23:00 Writing Skills for Newspaper Journalists 00:33:00 Newspaper Journalism law 00:38:00 Court Reporting 00:09:00 Journalism Ethics 00:18:00 Niche Journalism 00:29:00 Tips on Writing a Good Feature Story 00:36:00 Health and Safety for Journalists 00:38:00 Newspaper Journalism - Old Version Writing the news story - clear writing 00:30:00 What is news? 01:00:00 What is a journalist? 01:00:00 The shape of the news story 00:15:00 Writing the intro in simple steps 01:00:00 Writing the intro, the golden rules 00:30:00 Writing the news story in simple steps 01:00:00 Assignment Assignment - Newspaper Journalism 2 weeks Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Newspaper Journalism
Delivered Online On Demand3 weeks
£25

Content Marketer

4.7(160)

By Janets

Register on the Content Marketer today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Content Marketer is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Content Marketer Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Content Marketer, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Module 01: Introduction to Content Marketing Introduction to Content Marketing 00:17:00 Module 02: The Benefits of Content Marketing The Benefits of Content Marketing 00:37:00 Module 03: Content Marketing Strategy Development Content Marketing Strategy Development 00:18:00 Module 04: Content Marketing Tools and Tactics Content Marketing Strategy Development 00:18:00 Module 05: Strategic Planning for Marketing Strategic Planning for Marketing 00:12:00 Module 06: Strategic and Marketing Analysis Strategic and Marketing Analysis 00:14:00 Module 07: Content Management System (CMS) Content Management System (CMS) 00:27:00 Module 08: Basics of Content Management Systems Basics of Content Management Systems 00:26:00 Module 09: Search Engine Optimisation Search Engine Optimisation 00:23:00 Module 10: Market Segmentation, Targeting and Positioning Market Segmentation, Targeting and Positioning 00:16:00 Module 11: Basics of Copywriting Basics of Copywriting 00:37:00 Module 12: Eye-Catching Headlines Eye-Catching Headlines 00:28:00 Module 13: Attention-Grabbing Advertisements Attention-Grabbing Advertisements 00:29:00 Module 14: Essential Copywriting Skills Essential Copywriting Skills 01:07:00 Module 15: Measuring the Success of Your Content Marketing Measuring the Success of Your Content Marketing 00:40:00 Module 16: Business Analysis Planning and Monitoring Business Analysis Planning and Monitoring 00:27:00 Mock Exam Mock Exam- Content Marketer 00:20:00 Final Exam Final Exam- Content Marketer 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Content Marketer
Delivered Online On Demand7 hours 56 minutes
£25

Customer Service Agent

4.7(160)

By Janets

The Customer Service Agent course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Customer Service Agent course consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn a free e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Customer Service Agent WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 BONUS LECTURE!!! FINAL TIPS!!! 00:17:00 Assignment Assignment - Customer Service Agent 6 days, 3 hours Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Customer Service Agent
Delivered Online On Demand7 days
£25